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Subject: Tell us about your recent Dunelm experience in store
Reply-To: Dunelm@dunelmemail.smg.com
From: Dunelm@dunelmemail.smg.com
Date: Wed, 14 Jan 2026 08:05:41 +0000
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To: bob@sarahharvey.com
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Hi,
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Thanks for shopping at Dunelm! If you have a moment, we=
’d love to hear about your recent experience.
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We’re here to listen and your feedback is importa=
nt to us; we’ll use it to help make shopping at Dunelm better for&nbs=
p;everyone.
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Simply answer the question below and you will be taken =
to the full survey.
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<!-- SURVEY Q : BEGIN -->
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<span style=3D"font-family:Helvetica, Arial, sans-serif !i=
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<a href=3D"https://email.dunelmemail.smg.com/c/eJw0zT1L=
xTAUgOFfk2wtOR9Jc4cMQq04OjhfTpsTW-iHtLXgv5eruL688OQEjqInqwmaEKlpbgx2TL6PwER=
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<a href=3D"https://email.dunelmemail.smg.com/c/eJw0zT1L=
xTAUgOFfk2wtOR9Jc4cMQq04OjhfTpsTW-iHtLXgv5eruL688OQEjqInqwmaEKlpbgx2TL6PwER=
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<span style=3D"font-family:Helvetica, Arial, sans-serif=
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olor:#4d4d4d; text-decoration:none;">=E2=97=AF</a>
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<td align=3D"left" valign=3D"middle" style=3D"padding:0=
px 5px 0px; font-size:14px; line-height:22px; font-family:Arial, Helvetica,=
sans-serif; font-weight:normal; color:#4d4d4d;" bgcolor=3D"#ffffff">
<a href=3D"https://email.dunelmemail.smg.com/c/eJw0zbtK=
xUAQgOGn2e0SZmdmL6fYQjhGLC2sD5O9mEAuksSAby9RbH8--HM0QMGSLtF4F8j7Gxs9RE9UHJo=
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<span style=3D"font-family:Helvetica, Arial, sans-serif=
!important;">Satisfied</span>
</a>
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<a href=3D"https://email.dunelmemail.smg.com/c/eJw0zc1K=
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px 5px 0px; font-size:14px; line-height:22px; font-family:Arial, Helvetica,=
sans-serif; font-weight:normal; color:#4d4d4d;" bgcolor=3D"#ffffff">
<a href=3D"https://email.dunelmemail.smg.com/c/eJw0zc1K=
xTAQQOGnSXa9JJnMTLvIQqgVly5cX6bJ1Bb6I20t-PZyFbeHA19J3kGNYDV5phqYm-jtmDATNRk=
cAzEBcszqhVAxuJ6Zg51ScIGc99HVDqO_FZbSYxwI0YcwkImufK06L7rINN-O5eOWt8XOaTzPz8=
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<span style=3D"font-family:Helvetica, Arial, sans-serif=
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</a>
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</tr>
</tbody>
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Helvetica, sans-serif; font-weight:normal; color:#4d4d4d; max-width:20px;"=
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<a href=3D"https://email.dunelmemail.smg.com/c/eJw0zctK=
xTAQgOGnSXY9ZGZy6yILoVZcunB9mCRTW-hF2lrw7eUobn9--GoCQ9GRlgTBRwqhtaDHFE2AFsA=
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</td>
<td align=3D"left" valign=3D"middle" style=3D"padding:0=
px 5px 0px; font-size:14px; line-height:22px; font-family:Arial, Helvetica,=
sans-serif; font-weight:normal; color:#4d4d4d;" bgcolor=3D"#ffffff">
<a href=3D"https://email.dunelmemail.smg.com/c/eJw0zctK=
xTAQgOGnSXY9ZGZy6yILoVZcunB9mCRTW-hF2lrw7eUobn9--GoCQ9GRlgTBRwqhtaDHFE2AFsA=
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<span style=3D"font-family:Helvetica, Arial, sans-serif=
!important;">Dissatisfied</span>
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=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"display: block; max-width:=
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<td width=3D"20" align=3D"left" valign=3D"middle" style=
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Helvetica, sans-serif; font-weight:normal; color:#4d4d4d; max-width:20px;"=
bgcolor=3D"#ffffff">
<a href=3D"https://email.dunelmemail.smg.com/c/eJw0zctK=
xTAQgOGnSXY9JDOTSxdZCLXi0oXrw7SZ2EIv0saCby9Hcfvzw5eTNRgdakk2-IghtGT1lMi7lqA=
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"color:#4d4d4d; text-decoration:none;">=E2=97=AF</a>
</td>
<td align=3D"left" valign=3D"middle" style=3D"padding:0=
px 5px 0px; font-size:14px; line-height:22px; font-family:Arial, Helvetica,=
sans-serif; font-weight:normal; color:#4d4d4d;" bgcolor=3D"#ffffff">
<a href=3D"https://email.dunelmemail.smg.com/c/eJw0zctK=
xTAQgOGnSXY9JDOTSxdZCLXi0oXrw7SZ2EIv0saCby9Hcfvzw5eTNRgdakk2-IghtGT1lMi7lqA=
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"color:#4d4d4d; text-decoration:none;">
<span style=3D"font-family:Helvetica, Arial, sans-serif=
!important;">Highly Dissatisfied</span>
</a>
</td>
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</tbody>
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</td>
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<td height=3D"14" style=3D"font-size: 14px; line-height: 1=
4px;"> </td>
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<tr>
<td class=3D"" align=3D"left" valign=3D"top" style=3D"padd=
ing-top:0px; padding-right:0; background:#ffffff;">
<table align=3D"center" border=3D"0" cellspacing=3D"0" cel=
lpadding=3D"0" width=3D"100%">
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<tr>
<td align=3D"left" valign=3D"top" style=3D"padding-left=
:40px; padding-right:40px; padding-bottom:15px; color:#4d4d4d; font-size:14=
px; font-family:arial, sans-serif; line-height:26px; font-weight:normal;" c=
lass=3D"body-mobile-padding">
Thank you,<br>
The Dunelm Customer Experience Team.
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td height=3D"20" style=3D"font-size: 20px; line-height: 2=
0px;"> </td>
</tr>
<tr>
<td class=3D"mobile-off" height=3D"5" style=3D"font-size: =
5px; line-height: 5px;"> </td>
</tr>
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iner">
<tbody>
<tr>
<td width=3D"10" style=3D"font-size: 10px; line-height: 10px;=
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<td align=3D"center">
<table role=3D"presentation" cellspacing=3D"0" cellpadding=3D=
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h: 600px; border-collapse: collapse;">
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<tr>
<td align=3D"left">
<table align=3D"left" role=3D"presentation" cellspacing=3D=
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eft" style=3D"font-family: Arial, sans-serif; font-size: 11px; font-weight:=
normal; color: #696969; line-height: 18px;">
<p>
This is an unmonitored mailbox; please do not reply to=
this email.<br>
<br>
Service Management Group (SMG) are acting on Dunelm's =
behalf to administer this survey.<br>
<br>
You received this email because of your recent interac=
tion with Dunelm. If you do not wish to participate, you are not obligated =
to do so.<br>
<br>
If you no longer want to receive SMG surveys on behalf=
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gzAMANDTkBE5xnbyBw__KE6cFCRSJGiRevtKXZ9rhCXzElaNJlATknnL3OEPrNUklLsU9ppS2BQ=
BBWIkyMAUZ0_mhakLc0TsMhH4-9n20YZt-3yNx1yPEU4tR5kILjttXe282-fnL53wP9yK3wAAAP=
__iPkmxQ" style=3D"text-decoration:underline; color:#696969;">unsubscribe</=
a> from this list.<br>
<br>
You may continue to receive offers, promotions and upd=
ates from Dunelm, unless you unsubscribe via one of the options below:<br>
=E2=80=A2 The Marketing Preference Centre in the My Ac=
count section on <a href=3D"https://email.dunelmemail.smg.com/c/eJwky81uhSA=
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romUtGcKRkl0RAPSAyRPCM3RRkyp5L7z0Sld4wTD-7rptusqxd3b668djsmubWvqtxn4YGQ8N93=
93bPdnQYM-Uj2wYqpwyz3Je-vt_tvS411iX13jsl55V2nLs9kr0FwAA__9M_zyJ" target=3D"=
_blank" style=3D"text-decoration: underline; color: #696969;">www.dunelm.co=
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=E2=80=A2 The unsubscribe link in a marketing email<br=
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=E2=80=A2 Or by emailing <a href=3D"mailto:DU.DataRequ=
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We would like to assure you that we do not share custo=
mer details with any other company so that they can promote their goods and=
services to you. You can view our <a href=3D"https://email.dunelmemail.smg=
=2Ecom/c/eJwkjLGOhSAQRb8GSjOMA2pBsQ2_8c=
KDYSFRMeBq3t9v3K1ucc850SoYZz1Ktmoy8zhN=
CymZrVliXGIgYgMq6ZhwZk0haFieYVksAhpQimAGTWqIk49vTclorRCTEQTxZ-d1482Xdejb9xD=
qJlebz_PoYvwS6AS6-76Hf-65BbqypyrQZV4Pge5o5fLhI5t917cg6L75nH27-POXO-0jv0Ivr1=
D3i1v3Z6m7vCz-BgAA___bT0SK" target=3D"_blank" style=3D"text-decoration: und=
erline; color: #696969;">Privacy Policy</a> on our website.<br>
<br>
Please see our <a href=3D"https://email.dunelmemail.sm=
g.com/c/eJwkjUFyhCAQRU8Du7GgbUAXLLLxGlOgbaSCMAOoNbdPmaz_f-8tVop-UD0nK40eemN=
GlHyz2pDGgWaDapwJ_EjC6NE7uWKPygseLAjQQkoUg1Aou8W4xStctVISYNUMxXIkijvtLsSu7t=
_dnHce7dbaq7L-i8HEYLquq_v_3TODKaQ1M5g2ii8G01rofVBq8fNw9YeWx_ug2kJOlRfrs2coq=
itu21w56fNXaPb2PecannNOJ5XqboCfFn4DAAD__-yxS5k" target=3D"_blank" style=3D"=
text-decoration: underline; color: #696969;">FAQ page</a> for information a=
nd answers to our most commonly asked questions.<br>
<br>
If you have questions or comments you'd like to share,=
please <a href=3D"https://email.dunelmemail.smg.com/c/eJwkjE1uhSAQgE8Du5qB=
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0aAdKGRjBGjUsxMtsTXbWKq2zEwaW95n2Ix287UM7voZYDrmHtffvJvBT6Eno6b7v4d97sNBTLG=
fn2D_eTdYwl1kYaFx5Xble6efv0cNTvGLbXrGcV6qN-1ZOeQX9GwAA__8u_D-H" target=3D"_=
blank" style=3D"text-decoration: underline; color: #696969;">Contact Us</a>=
=2E<br>
<br>
<a href=3D"https://email.dunelmemail.smg.com/c/eJwsjUG=
OhCAQRU8DuzZQVqEuWMzGa3SggJFExYBt4u0nTnr38_PyXrBa9SP1Mlo9mLEfhgm1XCwHM00JDJ=
B3SWMKRMSMnHwkZJ1ktqDAKK1RjYpQd2FwwRMmQ6QBkhGowmeP6xY3l9eubb8dl02udjnPo4n-R=
8AsYP7-z_rUK96vo-bL8f06ypr5FjDLan3xAlVz1S2Le6h_1WmfwJtbfnPZr1ibO3PZ5WXhLwAA=
__8atEO3" target=3D"_blank" style=3D"text-decoration: underline; color: #69=
6969;">SMG Privacy Policy</a> | <a href=3D"https://email.dunelmemail.smg.co=
m/c/eJw0zU2OriAQheHVwExTFIXigMGduI0vCMWVRKQDtEnvvtN_s5NncN7oFGhrtGSn1sXqdd1=
IydOR8YZsNHrRDMmQRVKJYQtbRLYQZXYIuIBSBBYMqTmuPh6G0mKMQkyLIIjvN1-Fi8_X3Mv_Od=
QiL3eO8daF_idwF7j_-s-aOrcnB-7T4Fb6VNOfCNxlc0c9BEH3zZ-nbw9_fF8O9xV6hZ5fod4Pt=
-5Hrrd8HH4GAAD__2avRVM" target=3D"_blank" style=3D"text-decoration: underli=
ne; color: #696969;">SMG Terms of Service</a><br>
<br>
Dunelm (Soft Furnishings) Ltd, Registered Office: Wate=
rmead Business Park, Syston, Leicester, LE7 1AD Registered No. 2129238 VAT =
Number GB818 2-840 21.
</p>
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