File: D:/hMailServer/Data/sarahharvey.com/bob/03/{03841172-88F3-4B42-97FD-49799B02DCCF}.eml
To: "One Dell Care" <one.dell.care@dell.com>
References: <NUKbq000000000000000000000000000000000000000000000SIMAQC003D-aAvy7QTeGuWYnnz4odA@sfdc.net> <R1NT0000000000000000000000000000000000000000000000SIVEEA00dfekbH_PSh27q6L9bI8ohw@sfdc.net> <lkNRt000000000000000000000000000000000000000000000SIXCFW00w0Xk0kF7Qe-pJ1TDPHZhLA@sfdc.net>
In-Reply-To: <lkNRt000000000000000000000000000000000000000000000SIXCFW00w0Xk0kF7Qe-pJ1TDPHZhLA@sfdc.net>
Subject: RE: Dell Customer Care | Case # 196347101 from Shaikh, Order # 1008630399 [ thread::1v_Kp0-WJL2mldlvIRDSqz0:: ]
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I could have had this product from another supplier but came direct to Dell
because I was originally given a quick delivery date.
It was even supposed to turn up yesterday.
If there was a long lead time then I should have been made aware of this.
Absolutely disgusting service and I’m not very happy!
I’ve now waiting in on three different occasions as requested. ( A loss of
£200 per day) and I still have not been aware which day it will arrive!
As below!
Your parcel's journey
Date
Time
Message
21st August 2024
16:23
Your parcel 39981008630399 is due to be delivered on Tuesday 27th August
2024
20th August 2024
10:01
Your parcel 39981008630399 is out for delivery
20th August 2024
08:43
Your parcel 39981008630399 is at the delivery depot
19th August 2024
15:50
We're sorry but the delivery of your shipment has been delayed. We expect to
deliver on the next working day
16th August 2024
21:51
Your parcel 39981008630399 has been collected
From: One Dell Care <one.dell.care@dell.com>
Sent: Wednesday, August 28, 2024 11:43 AM
To: bob@sarahharvey.com
Subject: RE: Dell Customer Care | Case # 196347101 from Shaikh, Order #
1008630399 [ thread::1v_Kp0-WJL2mldlvIRDSqz0:: ]
Dear Robert,
Replacement order # 1008993191 has been booked.
The order is estimated to be shipped on 30/08/2024 The reason for the long
lead time is due to stock shortage.
If you have any other questions. Simply reply to this email and we will be
glad to assist you.
Thank you for choosing Dell. We appreciate your business.
Eliah Supreeth
Dell | Customer Care
_____
Need Help?
You can visit
<https://www.dell.com/support/order-status/en-uk/order-support> Order
Support | Dell UK to get help on your order with additional features as:
Order Details
|
Track your Order
|
Packing Slip
|
Invoice Copy
Check Warranty
|
Cancel your order
|
Return Your Order
|
Subscribe to Notification
Please do not change the subject line of the email
_____
--------------- Original Message ---------------
From: One Dell Care [one.dell.care@dell.com]
Sent: 8/27/2024, 3:00 PM
To: <mailto:bob@sarahharvey.com> bob@sarahharvey.com
Subject: RE: Dell Customer Care | Case # 196347101 from Shaikh, Order #
1008630399 [ thread::1v_Kp0-WJL2mldlvIRDSqz0:: ]
Dear Robert,
Thank you so much for your time today. Our apologies again for all the delay
and inconvenience.
We have raised a request for a replacement. The replacement order will be
booked shortly and you will be notified.
We will continue to follow up and keep you updated.
If you have any other questions. Simply reply to this email and we will be
glad to assist you.
Thank you for choosing Dell. We appreciate your business.
Eliah Supreeth
Dell | Customer Care
_____
Need Help?
You can visit
<https://www.dell.com/support/order-status/en-uk/order-support> Order
Support | Dell UK to get help on your order with additional features as:
Order Details
|
Track your Order
|
Packing Slip
|
Invoice Copy
Check Warranty
|
Cancel your order
|
Return Your Order
|
Subscribe to Notification
Please do not change the subject line of the email
_____
--------------- Original Message ---------------
From: One Dell Care [one.dell.care@dell.com]
Sent: 8/22/2024, 5:02 PM
To: <mailto:bob@sarahharvey.com> bob@sarahharvey.com
Subject: Dell Customer Care | Case # 196347101 from Shaikh, Order #
1008630399 [ thread::1v_Kp0-WJL2mldlvIRDSqz0:: ]
<https://dellservices.file.force.com/file-asset-public/Dell_Logo1735323?oid=00D0b000000GaMp>
Dear Robert,
My name is Shaikh Mustaq, and I am reaching out to inform you that I have
been assigned as the dedicated case specialist for your recent inquiry.
I called you today on 07887726814 however I was directed to your voicemail.
I understand the importance of a timely resolution, and I want to assure you
that I am fully committed to addressing your issues promptly and
efficiently. Over the next few days, I will be thoroughly investigating the
matter and working diligently to provide you with a resolution that meets
your expectations.
I will be in contact with you to provide timely updates about your case.
Once I have an update from the team I will get back to you as soon as
possible.
Thank you for choosing Dell Technologies. We appreciate your business.
Respectfully,
Shaikh Mustaq
Dell | Customer Care
_____
Need Help?
You can visit
<https://www.dell.com/support/order-status/en-uk/order-support> Order
Support | Dell UK to get help on your order with additional features as:
Order Details
|
Track your Order
|
Packing Slip
|
Invoice Copy
Check Warranty
|
Cancel your order
|
Return Your Order
|
Subscribe to Notification
Please do not change the subject line of the email
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<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"HTML Definition"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"HTML Keyboard"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"HTML Preformatted"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"HTML Sample"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"HTML Typewriter"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"HTML Variable"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Normal Table"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"annotation subject"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"No List"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Outline List 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Outline List 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Outline List 3"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Simple 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Simple 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Simple 3"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Classic 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Classic 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Classic 3"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Classic 4"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Colorful 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Colorful 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Colorful 3"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Columns 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Columns 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Columns 3"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Columns 4"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Columns 5"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Grid 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Grid 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Grid 3"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Grid 4"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Grid 5"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Grid 6"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Grid 7"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Grid 8"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 3"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 4"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 5"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 6"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 7"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 8"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table 3D effects 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table 3D effects 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table 3D effects 3"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Contemporary"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Elegant"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Professional"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Subtle 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Subtle 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Web 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Web 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Web 3"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Balloon Text"/>
<w:LsdException Locked=3D"false" Priority=3D"39" Name=3D"Table Grid"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Theme"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" Name=3D"Placeholder =
Text"/>
<w:LsdException Locked=3D"false" Priority=3D"1" QFormat=3D"true" =
Name=3D"No Spacing"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light =
Shading"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List =
1"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List =
2"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid =
1"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid =
2"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid =
3"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful =
List"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful =
Grid"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light Shading =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1 Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2 Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List 1 =
Accent 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" Name=3D"Revision"/>
<w:LsdException Locked=3D"false" Priority=3D"34" QFormat=3D"true" =
Name=3D"List Paragraph"/>
<w:LsdException Locked=3D"false" Priority=3D"29" QFormat=3D"true" =
Name=3D"Quote"/>
<w:LsdException Locked=3D"false" Priority=3D"30" QFormat=3D"true" =
Name=3D"Intense Quote"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List 2 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid 1 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid 2 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid 3 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful List =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful Grid =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light Shading =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1 Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2 Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List 1 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List 2 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid 1 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid 2 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid 3 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful List =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful Grid =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light Shading =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1 Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2 Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List 1 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List 2 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid 1 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid 2 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid 3 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful List =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful Grid =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light Shading =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1 Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2 Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List 1 =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List 2 =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid 1 =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid 2 =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid 3 =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful List =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful Grid =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light Shading =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1 Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2 Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List 1 =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List 2 =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid 1 =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid 2 =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid 3 =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful List =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful Grid =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light Shading =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1 Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2 Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List 1 =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List 2 =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid 1 =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid 2 =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid 3 =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful List =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful Grid =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"19" QFormat=3D"true" =
Name=3D"Subtle Emphasis"/>
<w:LsdException Locked=3D"false" Priority=3D"21" QFormat=3D"true" =
Name=3D"Intense Emphasis"/>
<w:LsdException Locked=3D"false" Priority=3D"31" QFormat=3D"true" =
Name=3D"Subtle Reference"/>
<w:LsdException Locked=3D"false" Priority=3D"32" QFormat=3D"true" =
Name=3D"Intense Reference"/>
<w:LsdException Locked=3D"false" Priority=3D"33" QFormat=3D"true" =
Name=3D"Book Title"/>
<w:LsdException Locked=3D"false" Priority=3D"37" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Bibliography"/>
<w:LsdException Locked=3D"false" Priority=3D"39" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" QFormat=3D"true" Name=3D"TOC Heading"/>
<w:LsdException Locked=3D"false" Priority=3D"41" Name=3D"Plain Table =
1"/>
<w:LsdException Locked=3D"false" Priority=3D"42" Name=3D"Plain Table =
2"/>
<w:LsdException Locked=3D"false" Priority=3D"43" Name=3D"Plain Table =
3"/>
<w:LsdException Locked=3D"false" Priority=3D"44" Name=3D"Plain Table =
4"/>
<w:LsdException Locked=3D"false" Priority=3D"45" Name=3D"Plain Table =
5"/>
<w:LsdException Locked=3D"false" Priority=3D"40" Name=3D"Grid Table =
Light"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"Grid Table 1 =
Light"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"Grid Table 2"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"Grid Table 3"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"Grid Table 4"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"Grid Table 5 =
Dark"/>
<w:LsdException Locked=3D"false" Priority=3D"51" Name=3D"Grid Table 6 =
Colorful"/>
<w:LsdException Locked=3D"false" Priority=3D"52" Name=3D"Grid Table 7 =
Colorful"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"Grid Table 1 =
Light Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"Grid Table 2 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"Grid Table 3 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"Grid Table 4 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"Grid Table 5 =
Dark Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"51" Name=3D"Grid Table 6 =
Colorful Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"52" Name=3D"Grid Table 7 =
Colorful Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"Grid Table 1 =
Light Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"Grid Table 2 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"Grid Table 3 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"Grid Table 4 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"Grid Table 5 =
Dark Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"51" Name=3D"Grid Table 6 =
Colorful Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"52" Name=3D"Grid Table 7 =
Colorful Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"Grid Table 1 =
Light Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"Grid Table 2 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"Grid Table 3 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"Grid Table 4 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"Grid Table 5 =
Dark Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"51" Name=3D"Grid Table 6 =
Colorful Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"52" Name=3D"Grid Table 7 =
Colorful Accent 3"/>
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<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
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<o:shapelayout v:ext=3D"edit">
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-GB link=3Dblue =
vlink=3Dpurple style=3D'tab-interval:36.0pt;word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'>I =
could have had this product from another supplier but came direct to =
Dell because I was originally given a quick delivery =
date.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'>It was =
even supposed to turn up yesterday.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'><o:p>&n=
bsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'>If =
there was a long lead time then I should have been made aware of this. =
<b>Absolutely disgusting service and I=E2=80=99m not very =
happy!<o:p></o:p></b></span></p><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'>I=E2=80=
=99ve now waiting in on three different occasions as requested. ( A loss =
of =C2=A3200 per day) </span></b><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'>and I =
still have not been aware which day it will =
arrive!<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'><o:p>&n=
bsp;</o:p></span></p><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'><o:p>&n=
bsp;</o:p></span></b></p><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'>As =
below!<o:p></o:p></span></b></p><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'><o:p>&n=
bsp;</o:p></span></b></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:11.25pt;margin-right:0cm;margin-bottom:7.5pt;=
margin-left:0cm;mso-outline-level:4;background:white'><b><span =
style=3D'font-size:19.0pt;font-family:"Verdana",sans-serif;mso-fareast-fo=
nt-family:"Times New Roman";color:#D40511'>Your parcel's =
journey<o:p></o:p></span></b></p><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D1140 =
style=3D'width:855.0pt;border-collapse:collapse;mso-yfti-tbllook:1184;mso=
-padding-alt:0cm 0cm 0cm 0cm'><tr =
style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes'><td valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD =
.75pt;background:#999999;padding:6.0pt 6.0pt 6.0pt 6.0pt'><p =
class=3DMsoNormal style=3D'margin-bottom:30.0pt'><b><span =
style=3D'mso-fareast-font-family:"Times New =
Roman";color:white'>Date<o:p></o:p></span></b></p></td><td valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD =
.75pt;background:#999999;padding:6.0pt 6.0pt 6.0pt 6.0pt'><p =
class=3DMsoNormal style=3D'margin-bottom:30.0pt'><b><span =
style=3D'mso-fareast-font-family:"Times New =
Roman";color:white'>Time<o:p></o:p></span></b></p></td><td valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD =
.75pt;background:#999999;padding:6.0pt 6.0pt 6.0pt 6.0pt'><p =
class=3DMsoNormal style=3D'margin-bottom:30.0pt'><b><span =
style=3D'mso-fareast-font-family:"Times New =
Roman";color:white'>Message<o:p></o:p></span></b></p></td></tr><tr =
style=3D'mso-yfti-irow:1'><td nowrap valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New Roman"'>21st August =
2024<o:p></o:p></span></p></td><td nowrap valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New =
Roman"'>16:23<o:p></o:p></span></p></td><td valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New Roman"'>Your parcel =
39981008630399 is due to be delivered on Tuesday 27th August =
2024<o:p></o:p></span></p></td></tr><tr style=3D'mso-yfti-irow:2'><td =
nowrap valign=3Dtop style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New Roman"'>20th August =
2024<o:p></o:p></span></p></td><td nowrap valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New =
Roman"'>10:01<o:p></o:p></span></p></td><td valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New Roman"'>Your parcel =
39981008630399 is out for delivery<o:p></o:p></span></p></td></tr><tr =
style=3D'mso-yfti-irow:3'><td nowrap valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New Roman"'>20th August =
2024<o:p></o:p></span></p></td><td nowrap valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New =
Roman"'>08:43<o:p></o:p></span></p></td><td valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New Roman"'>Your parcel =
39981008630399 is at the delivery =
depot<o:p></o:p></span></p></td></tr><tr style=3D'mso-yfti-irow:4'><td =
nowrap valign=3Dtop style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New Roman"'>19th August =
2024<o:p></o:p></span></p></td><td nowrap valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New =
Roman"'>15:50<o:p></o:p></span></p></td><td valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New Roman"'>We're sorry but the =
delivery of your shipment has been delayed. We expect to deliver on the =
next working day<o:p></o:p></span></p></td></tr><tr =
style=3D'mso-yfti-irow:5;mso-yfti-lastrow:yes'><td nowrap valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New Roman"'>16th August =
2024<o:p></o:p></span></p></td><td nowrap valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New =
Roman"'>21:51<o:p></o:p></span></p></td><td valign=3Dtop =
style=3D'border:none;border-top:solid #DDDDDD =
1.0pt;mso-border-top-alt:solid #DDDDDD .75pt;padding:6.0pt 6.0pt 6.0pt =
6.0pt'><p class=3DMsoNormal style=3D'margin-bottom:30.0pt'><span =
style=3D'mso-fareast-font-family:"Times New Roman"'>Your parcel =
39981008630399 has been =
collected<o:p></o:p></span></p></td></tr></table><p =
class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'><o:p>&n=
bsp;</o:p></span></b></p><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'><o:p>&n=
bsp;</o:p></span></b></p><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'><o:p>&n=
bsp;</o:p></span></b></p><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'><o:p>&n=
bsp;</o:p></span></b></p><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;mso-ascii-font-family:Aptos;mso-ascii-theme-fon=
t:minor-latin;mso-hansi-font-family:Aptos;mso-hansi-theme-font:minor-lati=
n;mso-bidi-font-family:"Times New =
Roman";mso-bidi-theme-font:minor-bidi;mso-fareast-language:EN-US'><o:p>&n=
bsp;</o:p></span></b></p><div style=3D'border:none;border-top:solid =
#E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=3DMsoNormal><a =
name=3D"_MailOriginal"><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-fo=
nt-family:"Times New =
Roman";mso-ansi-language:EN-US'>From:</span></b></a><span =
style=3D'mso-bookmark:_MailOriginal'><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-fo=
nt-family:"Times New Roman";mso-ansi-language:EN-US'> One Dell Care =
<one.dell.care@dell.com> <br><b>Sent:</b> Wednesday, August 28, =
2024 11:43 AM<br><b>To:</b> bob@sarahharvey.com<br><b>Subject:</b> RE: =
Dell Customer Care | Case # 196347101 from Shaikh, Order # 1008630399 [ =
thread::1v_Kp0-WJL2mldlvIRDSqz0:: ]<o:p></o:p></span></span></p></div><p =
class=3DMsoNormal><span =
style=3D'mso-bookmark:_MailOriginal'><o:p> </o:p></span></p><div><p =
class=3DMsoNormal><span =
style=3D'mso-bookmark:_MailOriginal'> <o:p></o:p></span></p></div><d=
iv><div><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-no-proof:y=
es'><img width=3D241 height=3D37 id=3D"Picture_x0020_1" =
src=3D"cid:image001.png@01DAF94D.BB7F4890" =
alt=3DPicture1></span></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif'>Dear =
Robert,<br><br>Replacement order # 1008993191 has been booked. =
</span></span><span style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> <o:p></=
o:p></span></span></p><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif'>The order is =
estimated to be shipped on 30/08/2024 The reason for the long lead time =
is due to stock shortage. </span></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif'><br>If you =
have any other questions. Simply reply to this email and we will be glad =
to assist you.<br> <br>Thank you for choosing Dell. We =
appreciate your business.<br> <br><span style=3D'color:black'>Eliah =
Supreeth</span><br><b><span style=3D'color:#007CB9'>Dell</span></b><span =
style=3D'color:black'> | Customer =
Care</span></span></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><hr size=3D1 =
width=3D"100%" align=3Dcenter></span></span></div><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;mar=
gin-left:0cm'><span style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Nee=
d Help?</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif'><br><br><span =
style=3D'color:black'>You can visit </span></span></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><a =
href=3D"https://www.dell.com/support/order-status/en-uk/order-support" =
target=3D"_blank"><span style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#0563C1'>O=
rder Support | Dell UK</span></span><span =
style=3D'mso-bookmark:_MailOriginal'></span></a><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif'> <span =
style=3D'color:black'>to get help on your order with additional features =
as:</span></span></span><span style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D642 =
style=3D'width:481.5pt;border-collapse:collapse;mso-yfti-tbllook:1184;mso=
-padding-alt:0cm 0cm 0cm 0cm'><tr =
style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes;height:7.5pt'><td =
width=3D119 nowrap style=3D'width:89.25pt;background:white;padding:0cm =
5.25pt 0cm 5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Ord=
er Details</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>|</=
span></b></span><span style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D132 nowrap =
style=3D'width:99.0pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Tra=
ck your Order </span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>|</=
span></b></span><span style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D135 nowrap =
style=3D'width:101.25pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Pac=
king Slip </span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>|</=
span></b></span><span style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D181 nowrap =
style=3D'width:135.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Inv=
oice Copy </span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span></tr><tr =
style=3D'mso-yfti-irow:1;mso-yfti-lastrow:yes;height:7.5pt'><td =
width=3D119 nowrap style=3D'width:89.25pt;background:white;padding:0cm =
5.25pt 0cm 5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Che=
ck Warranty</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>|</=
span></b></span><span style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D132 nowrap =
style=3D'width:99.0pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Can=
cel your order</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>|</=
span></b></span><span style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D135 nowrap =
style=3D'width:101.25pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Ret=
urn Your Order</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>|</=
span></b></span><span style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D181 nowrap =
style=3D'width:135.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;mar=
gin-left:0cm'><span style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Sub=
scribe to Notification</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span></tr></table><p =
style=3D'margin:0cm'><span style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:red'>Pleas=
e do not change the subject line of the email</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><hr size=3D1 =
width=3D"100%" align=3Dcenter></span></span></div></div><div><p =
class=3DMsoNormal><span =
style=3D'mso-bookmark:_MailOriginal'> <o:p></o:p></span></p></div></=
div><div><p class=3DMsoNormal><span =
style=3D'mso-bookmark:_MailOriginal'> <o:p></o:p></span></p></div><d=
iv><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt;mso-outline-level:1'><span =
style=3D'mso-bookmark:_MailOriginal'>--------------- Original Message =
---------------<br><b>From:</b> One Dell Care =
[one.dell.care@dell.com]<br><b>Sent:</b> 8/27/2024, 3:00 =
PM<br><b>To:</b> </span><a href=3D"mailto:bob@sarahharvey.com"><span =
style=3D'mso-bookmark:_MailOriginal'>bob@sarahharvey.com</span><span =
style=3D'mso-bookmark:_MailOriginal'></span></a><span =
style=3D'mso-bookmark:_MailOriginal'><br><b>Subject:</b> RE: Dell =
Customer Care | Case # 196347101 from Shaikh, Order # 1008630399 [ =
thread::1v_Kp0-WJL2mldlvIRDSqz0:: ]<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'mso-bookmark:_MailOriginal'> <o:p></o:p></span></p></div><d=
iv><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-no-proof:y=
es'><img border=3D0 width=3D241 height=3D37 id=3D"Picture_x0020_4" =
src=3D"cid:image001.png@01DAF94D.BB7F4890" =
alt=3DPicture1></span></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif'>Dear =
Robert,<br><br>Thank you so much for your time today. Our apologies =
again for all the delay and inconvenience. </span></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> <o:p></=
o:p></span></span></p><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif'>We have raised =
a request for a replacement. The replacement order will be booked =
shortly and you will be notified. </span></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> <o:p></=
o:p></span></span></p><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif'>We will =
continue to follow up and keep you updated. <br><br>If you have any =
other questions. Simply reply to this email and we will be glad to =
assist you.<br> <br>Thank you for choosing Dell. We =
appreciate your business.<br> <br><span style=3D'color:black'>Eliah =
Supreeth</span><br><b><span style=3D'color:#007CB9'>Dell</span></b><span =
style=3D'color:black'> | Customer =
Care</span></span></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><hr size=3D1 =
width=3D"100%" align=3Dcenter></span></span></div><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;mar=
gin-left:0cm'><span style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Nee=
d Help?</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif'><br><br><span =
style=3D'color:black'>You can visit </span></span></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><a =
href=3D"https://www.dell.com/support/order-status/en-uk/order-support" =
target=3D"_blank"><span style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#0563C1'>O=
rder Support | Dell UK</span></span><span =
style=3D'mso-bookmark:_MailOriginal'></span></a><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif'> <span =
style=3D'color:black'>to get help on your order with additional features =
as:</span></span></span><span style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D642 =
style=3D'width:481.5pt;border-collapse:collapse;mso-yfti-tbllook:1184;mso=
-padding-alt:0cm 0cm 0cm 0cm'><tr =
style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes;height:7.5pt'><td =
width=3D119 nowrap style=3D'width:89.25pt;background:white;padding:0cm =
5.25pt 0cm 5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Ord=
er Details</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>|</=
span></b></span><span style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D132 nowrap =
style=3D'width:99.0pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Tra=
ck your Order </span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>|</=
span></b></span><span style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D135 nowrap =
style=3D'width:101.25pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Pac=
king Slip </span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>|</=
span></b></span><span style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D181 nowrap =
style=3D'width:135.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Inv=
oice Copy </span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span></tr><tr =
style=3D'mso-yfti-irow:1;mso-yfti-lastrow:yes;height:7.5pt'><td =
width=3D119 nowrap style=3D'width:89.25pt;background:white;padding:0cm =
5.25pt 0cm 5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Che=
ck Warranty</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>|</=
span></b></span><span style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D132 nowrap =
style=3D'width:99.0pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Can=
cel your order</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>|</=
span></b></span><span style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D135 nowrap =
style=3D'width:101.25pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Ret=
urn Your Order</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p style=3D'margin:0cm'><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>|</=
span></b></span><span style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D181 nowrap =
style=3D'width:135.75pt;background:white;padding:0cm 5.25pt 0cm =
5.25pt;height:7.5pt'><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;mar=
gin-left:0cm'><span style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>Sub=
scribe to Notification</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span></tr></table><p =
style=3D'margin:0cm'><span style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:red'>Pleas=
e do not change the subject line of the email</span></b></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></span></p><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><hr size=3D1 =
width=3D"100%" align=3Dcenter></span></span></div></div><div><p =
class=3DMsoNormal><span =
style=3D'mso-bookmark:_MailOriginal'> <o:p></o:p></span></p></div><d=
iv><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt;mso-outline-level:1'><span =
style=3D'mso-bookmark:_MailOriginal'>--------------- Original Message =
---------------<br><b>From:</b> One Dell Care =
[one.dell.care@dell.com]<br><b>Sent:</b> 8/22/2024, 5:02 =
PM<br><b>To:</b> </span><a href=3D"mailto:bob@sarahharvey.com"><span =
style=3D'mso-bookmark:_MailOriginal'>bob@sarahharvey.com</span><span =
style=3D'mso-bookmark:_MailOriginal'></span></a><span =
style=3D'mso-bookmark:_MailOriginal'><br><b>Subject:</b> Dell Customer =
Care | Case # 196347101 from Shaikh, Order # 1008630399 [ =
thread::1v_Kp0-WJL2mldlvIRDSqz0:: ]<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'mso-bookmark:_MailOriginal'></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-family:"Arial",sans-serif;mso-no-proof:yes'><img =
border=3D0 width=3D241 height=3D37 id=3D"_x0000_i1036" =
src=3D"https://dellservices.file.force.com/file-asset-public/Dell_Logo173=
5323?oid=3D00D0b000000GaMp" alt=3D"Dell_Logo"></span><br></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-family:"Arial",sans-serif'>Dear Robert,<br><br>My name is =
Shaikh Mustaq, and I am reaching out to inform you that I have been =
assigned as the dedicated case specialist for your recent =
inquiry.<br><br>I called you today on 07887726814 however I was directed =
to your voicemail.<br><br>I understand the importance of a timely =
resolution, and I want to assure you that I am fully committed to =
addressing your issues promptly and efficiently. Over the next few days, =
I will be thoroughly investigating the matter and working diligently to =
provide you with a resolution that meets your expectations.<br><br>I =
will be in contact with you to provide timely updates about your =
case. Once I have an update from the team I will get back to you =
as soon as possible. <br> =
=
<br>Thank you for choosing Dell =
Technologies. We appreciate your =
business.<br><br>Respectfully,<br> </span><br></span><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-family:"Arial",sans-serif'>Shaikh Mustaq<br><b><span =
style=3D'color:#007CB9'>Dell</span></b><span =
style=3D'color:black'> | Customer Care</span></span> =
<o:p></o:p></span></p><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'mso-bookmark:_MailOriginal'><hr size=3D1 width=3D"100%" =
align=3Dcenter></span></div><p class=3DMsoNormal><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Need =
Help?</span></b></span><span style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-family:"Arial",sans-serif'><br><br><span =
style=3D'color:black'>You can visit </span></span></span><a =
href=3D"https://www.dell.com/support/order-status/en-uk/order-support" =
target=3D"_blank"><span style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-family:"Arial",sans-serif;color:#0563C1'>Order Support | =
Dell UK</span></span><span =
style=3D'mso-bookmark:_MailOriginal'></span></a><span =
style=3D'mso-bookmark:_MailOriginal'><span =
style=3D'font-family:"Arial",sans-serif'> <span style=3D'color:black'>to =
get help on your order with additional features =
as:</span><br> </span> <o:p></o:p></span></p><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D642 =
style=3D'width:481.5pt;border-collapse:collapse;mso-yfti-tbllook:1184'><t=
r style=3D'mso-yfti-irow:0;mso-yfti-firstrow:yes;height:7.5pt'><td =
width=3D119 nowrap style=3D'width:89.25pt;border:dotted black =
1.0pt;mso-border-alt:dotted black .75pt;background:white;padding:0cm =
5.25pt 0cm 5.25pt;height:7.5pt'><p class=3DMsoNormal><span =
style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Order =
Details</span></b><o:p></o:p></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;border:dotted black =
1.0pt;border-left:none;mso-border-top-alt:dotted black =
.75pt;mso-border-bottom-alt:dotted black =
.75pt;mso-border-right-alt:dotted black =
.75pt;background:white;padding:0cm 5.25pt 0cm 5.25pt;height:7.5pt'><p =
class=3DMsoNormal><span style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-family:"Arial",sans-serif;color:black'>|</span></b><o:p></o=
:p></span></p></td><span style=3D'mso-bookmark:_MailOriginal'></span><td =
width=3D132 nowrap style=3D'width:99.0pt;border:dotted black =
1.0pt;border-left:none;mso-border-top-alt:dotted black =
.75pt;mso-border-bottom-alt:dotted black =
.75pt;mso-border-right-alt:dotted black =
.75pt;background:white;padding:0cm 5.25pt 0cm 5.25pt;height:7.5pt'><p =
class=3DMsoNormal><span style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Track your =
Order </span></b><o:p></o:p></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;border:dotted black =
1.0pt;border-left:none;mso-border-top-alt:dotted black =
.75pt;mso-border-bottom-alt:dotted black =
.75pt;mso-border-right-alt:dotted black =
.75pt;background:white;padding:0cm 5.25pt 0cm 5.25pt;height:7.5pt'><p =
class=3DMsoNormal><span style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-family:"Arial",sans-serif;color:black'>|</span></b><o:p></o=
:p></span></p></td><span style=3D'mso-bookmark:_MailOriginal'></span><td =
width=3D135 nowrap style=3D'width:101.25pt;border:dotted black =
1.0pt;border-left:none;mso-border-top-alt:dotted black =
.75pt;mso-border-bottom-alt:dotted black =
.75pt;mso-border-right-alt:dotted black =
.75pt;background:white;padding:0cm 5.25pt 0cm 5.25pt;height:7.5pt'><p =
class=3DMsoNormal><span style=3D'mso-bookmark:_MailOriginal'><b><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Packing =
Slip </span></b><o:p></o:p></span></p></td><span =
style=3D'mso-bookmark:_MailOriginal'></span><td width=3D25 nowrap =
style=3D'width:18.75pt;border:dotted black =
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