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Date: Tue, 4 Aug 2026 09:30:39 -0700 (PDT)
From: Veritas Press Customer Support <info@veritaspress.com>
Reply-to: Veritas Press Customer Support
 <cases.5702210.7336178_incoming.85b6f2f44f@5702210.email.netsuite.com>
To: customerservice@sandcloud.com, trafficup@seo-outsourcing.agency,
	mitchellmitcmast18120@gmail.com
Message-id: <axiwroq05oqptloabdrhznl3r1zad3lcfg8l5ghmrwh4zx4zcnsdj78reaowq67p@netsuite.com>
Subject: Case # CASE91693 Created: Re: I noticed few Website Issues
MIME-version: 1.0
Content-type: text/html; charset="UTF-8"
Content-transfer-encoding: quoted-printable
Reporting-Meta: AAHtHv/zBDj8n7aReor6JzK5C7Up+CeiX35f64i5oCLIZy1l7zj4FbZYBLkdeQJ8
 1vbjGdLeBk89mjGuAWP5yfxhsdzDopy7RTdcOk2nakSNqEUmLKnRfw1H85Ax2YW1
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 ik8JPyHlA535XQqQEAzpQfYncScFuV/kjQIw/q1dgbSeDaYaDOPZAzLuLjNBic94
 dohosf7gV1c37OSCDmNuWYRr6tMiE78i08WZSaV4WV4DYkMBFJ2bBn1hwG5Bn3RX
 42vsbUC1FDJNeF+5yuP+p9wtu3XIphomVk7OaOizjUBivkeopJhxw1L+XaoSezPm s+nUnuvzN3Vf
Precedence: list
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<p><span style=3D"font-size: 12px;"><span style=3D"font-family: Arial,Helve=
tica,sans-serif;">Thank you for contacting Veritas Press!</span></span></p>
<p><span style=3D"font-size: 12px;"><span style=3D"font-family: Arial,Helve=
tica,sans-serif;">CASE91693&nbsp;has been opened to assist with your reques=
t.<br /><br />If your case requires any follow-up action, our dedicated tea=
m of service representatives will assist you as soon as possible.<br /><br =
/>If we have already assisted you and resolved your request, you will recei=
ve a case closure notification.</span></span></p>
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<p style=3D"line-height: 1.2; margin-left: -48px; margin-right: -48px; text=
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ration: none;">=E2=80=9C R E S T O R I N G &nbsp; C U L T U R E &nbsp; F O =
R &nbsp; C H R I S T &nbsp; O N E &nbsp; Y O U N G &nbsp; H E A R T &nbsp; =
A N D &nbsp; M I N D &nbsp; A T &nbsp; A &nbsp; T I M E =E2=80=9D</span></s=
pan></span></span></span></span></span></p>
<p style=3D"line-height: 1.2; margin-left: -48px; margin-right: -48px; text=
-align: center;"><span style=3D"font-size: 12px;"><span style=3D"font-famil=
y: Arial,Helvetica,sans-serif;"><span style=3D"font-variant: normal; white-=
space: pre-wrap;"><span style=3D"color: #005789;"><span style=3D"font-weigh=
t: 400;"><span style=3D"font-style: normal;"><span style=3D"text-decoration=
: none;">2578 Horseshoe Road, Lancaster, PA 17601 | Phone: 800-922-5082 | w=
ww.VeritasPress.com</span></span></span></span></span></span></span></p>
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<p><strong>Message History</strong><br /><span style=3D"color: #666666;"> <=
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    <table
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        <tr>
          <td style=3D"padding-top: 20px; padding-bottom: 20px;">
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    <table
      cellpadding=3D"0"=20
      cellspacing=3D"0"=20
      border=3D"0"
      word-break: break-word;
      width=3D"100%"
    >
      <tbody>
        <tr>
          <td style=3D"padding-top: 20px; padding-bottom: 20px;">
            <div style=3D"font-family: "Default Font";"><div style=3D"font-=
family: ;" default=3D""><div style=3D"font-family: ;" default=3D""><p dir=
=3D"ltr" id=3D"isPasted" style=3D"line-height:1.38;background-color:#ffffff=
;margin-top:0pt;margin-bottom:0pt;"><span style=3D"font-size:10pt;font-fami=
ly:Arial;color:#1f242d;background-color:transparent;font-weight:400;font-st=
yle:normal;font-variant:normal;text-decoration:none;vertical-align:baseline=
;white-space:pre;white-space:pre-wrap;">Hello Mitchell Strome,</span></p><p=
 dir=3D"ltr" style=3D"line-height:1.38;background-color:#ffffff;margin-top:=
0pt;margin-bottom:0pt;">&nbsp;</p><p dir=3D"ltr" style=3D"line-height:1.38;=
background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style=3D"=
font-size:10pt;font-family:Arial;color:#1f242d;background-color:transparent=
;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none=
;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Thank you f=
or contacting Sand Cloud! Your email request has been received!</span></p><=
p dir=3D"ltr" style=3D"line-height:1.38;background-color:#ffffff;margin-top=
:0pt;margin-bottom:0pt;">&nbsp;</p><p dir=3D"ltr" style=3D"line-height:1.38=
;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style=3D=
"font-size:10pt;font-family:Arial;color:#1f242d;background-color:transparen=
t;font-weight:400;font-style:normal;font-variant:normal;text-decoration:non=
e;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We are wor=
king diligently to get to all customer inquiries in a timely manner. It may=
 take 24-48 hours to receive a response.</span></p><p dir=3D"ltr" style=3D"=
line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;=
">&nbsp;</p><p dir=3D"ltr" style=3D"line-height:1.38;background-color:#ffff=
ff;margin-top:0pt;margin-bottom:0pt;"><span style=3D"font-size:10pt;font-fa=
mily:Arial;color:#1f242d;background-color:transparent;font-weight:400;font-=
style:normal;font-variant:normal;text-decoration:none;vertical-align:baseli=
ne;white-space:pre;white-space:pre-wrap;">Please note that we reply to emai=
ls in chronological order and emailing multiple times will not result in a =
quicker reply. We can assure you that we will get back to you as soon as po=
ssible :)</span></p><p dir=3D"ltr" style=3D"line-height:1.38;background-col=
or:#ffffff;margin-top:0pt;margin-bottom:0pt;">&nbsp;</p><p dir=3D"ltr" styl=
e=3D"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom=
:0pt;"><span style=3D"font-size:10pt;font-family:Arial;color:#1f242d;backgr=
ound-color:transparent;font-weight:400;font-style:normal;font-variant:norma=
l;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:=
pre-wrap;">In the meantime, please visit our</span><a href=3D"https://www.s=
andcloud.com/pages/customer-support" style=3D"text-decoration:none;"><span =
style=3D"font-size:10pt;font-family:Arial;color:#1f242d;background-color:tr=
ansparent;font-weight:400;font-style:normal;font-variant:normal;text-decora=
tion:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&n=
bsp;</span><span style=3D"font-size:10pt;font-family:Arial;color:#1155cc;ba=
ckground-color:transparent;font-weight:400;font-style:normal;font-variant:n=
ormal;text-decoration:underline;-webkit-text-decoration-skip:none;text-deco=
ration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pr=
e-wrap;">support page</span></a><span style=3D"font-size:10pt;font-family:A=
rial;color:#1f242d;background-color:transparent;font-weight:400;font-style:=
normal;font-variant:normal;text-decoration:none;vertical-align:baseline;whi=
te-space:pre;white-space:pre-wrap;">&nbsp;for any additional help.</span></=
p><p dir=3D"ltr" style=3D"line-height:1.38;background-color:#ffffff;margin-=
top:0pt;margin-bottom:0pt;">&nbsp;</p><p dir=3D"ltr" style=3D"line-height:1=
.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style=
=3D"font-size:10pt;font-family:Arial;color:#1f242d;background-color:transpa=
rent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:=
none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Thank y=
ou for supporting Sand Cloud!</span></p></div></div></div>
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