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Date: Wed, 05 Aug 2026 11:55:05 +0100
From: sales@expressmusic.co.uk
To: Surinder Singh <surinder@itpartnership.com>
Subject: Re: PayPal Complete Payments
In-Reply-To: <019201dd23e0$57dadab0$07909010$@itpartnership.com>
References: <LV0PR06MB11314F2A359C32FB48632190EBC99A@LV0PR06MB11314.namprd06.prod.outlook.com>
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 <533de0565c575788da51eb2e440cd1e6@expressmusic.co.uk> <a8838bbbf0f0be623f1d06edf4809c5b@expressmusic.co.uk>
 <2c5e01dc9d07$226357a0$672a06e0$@itpartnership.com> <f76f9864976e849c76d6dd3f852e0679@expressmusic.co.uk>
 <8e54004d835a1ee1f5adc422713dcded@expressmusic.co.uk> <060c01dca66f$a67294e0$f357bea0$@itpartnership.com>
 <ca2e779801c89b5d34835fab0bcf504c@expressmusic.co.uk> <0fdc01dcc8f5$3d8a78a0$b89f69e0$@itpartnership.com>
 <9db094fee44b008ab23a6e7865c443ea@expressmusic.co.uk> <6e5fec843707df1e7b4aa13b8538085d@expressmusic.co.uk>
 <019201dd23e0$57dadab0$07909010$@itpartnership.com>
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Thanks
:)

On 2026-08-04 08:10, Surinder Singh wrote:
> Hi Phil,
> 
> Just a quick update to let you know that I am now looking into the 
> PayPal Complete Payments integration, including the additional payment 
> options it may support.
> 
> Apologies for the delay, and thank you for your patience.
> 
> Kind regards,
> 
> Surinder
> 
> -----Original Message-----
> From: sales@expressmusic.co.uk <sales@expressmusic.co.uk>
> Sent: 30 July 2026 16:43
> To: Surinder Singh <surinder@itpartnership.com>
> Subject: Re: PayPal Complete Payments
> 
> Hi surinder
> Hope all is well
> Have you had chance to look at the Paypal Complete Payments There is a 
> good rate saving for us so its actually costing us quite a bit each 
> month until we can get it sorted Regards Phil
> 
> On 2026-04-10 15:35, sales@expressmusic.co.uk wrote:
>> Thanks :)
>> 
>> On 2026-04-10 15:20, Surinder Singh wrote:
>>> Hi Phil,
>>> 
>>> I've changed to 3pm for Saturdays.
>>> 
>>> Sorry I still haven't had the chance to look at PayPal Complete
>>> Payments. I'm hoping to look closely at this next week.
>>> 
>>> Kind regards,
>>> 
>>> Surinder
>>> 
>>> -----Original Message-----
>>> From: sales@expressmusic.co.uk <sales@expressmusic.co.uk>
>>> Sent: 08 April 2026 16:43
>>> To: Surinder Singh <surinder@itpartnership.com>
>>> Subject: Re: PayPal Complete Payments
>>> 
>>> Hi Surinder
>>> 
>>> Can you change the stock feed update for Saturdays to 3pm ?
>>> 
>>> Have you had chance to look at the paypal complete payments yet ....?
>>> 
>>> Phil
>>> Express Music
>>> 
>>> n 2026-02-25 15:58, Surinder Singh wrote:
>>>> Hi Phil,
>>>> 
>>>> Thank you for the reminder.
>>>> 
>>>> It's in my list of things to do for this week. I'm very sorry for
>>>> the delay.
>>>> 
>>>> Kind regards,
>>>> 
>>>> Surinder
>>>> 
>>>> -----Original Message-----
>>>> From: sales@expressmusic.co.uk <sales@expressmusic.co.uk>
>>>> Sent: 25 February 2026 14:56
>>>> To: Surinder Singh <surinder@itpartnership.com>
>>>> Subject: Re: PayPal Complete Payments
>>>> 
>>>> Hi surinder
>>>> Did you have chance to have a look at this yet ......
>>>> Phil
>>>> :)
>>>> 
>>>> On 2026-02-13 16:46, sales@expressmusic.co.uk wrote:
>>>>> Thanks
>>>>> Have a great weekend
>>>>> I hear its not raining tomorrow (just for one day)
>>>>> :)
>>>>> 
>>>>> On 2026-02-13 16:38, Surinder Singh wrote:
>>>>>> Hi Phil,
>>>>>> 
>>>>>> I will take a look at this next week and get back to you.
>>>>>> 
>>>>>> Kind regards,
>>>>>> 
>>>>>> Surinder
>>>>>> 
>>>>>> -----Original Message-----
>>>>>> From: sales@expressmusic.co.uk <sales@expressmusic.co.uk>
>>>>>> Sent: 12 February 2026 16:48
>>>>>> To: Surinder <surinder@itpartnership.com>
>>>>>> Subject: Fwd: Re: PayPal Complete Payments
>>>>>> 
>>>>>> Hi Surinder
>>>>>> There a new version of paypal payments (paypal complete) which
>>>>>> gives us some more features and better rates Are you able to
>>>>>> update for us ?
>>>>>> I think all the info is in the email below Regards Phil
>>>>>> 
>>>>>> -------- Original Message --------
>>>>>> Subject: Fwd: Re: PayPal Complete Payments
>>>>>> Date: 2026-02-12 14:55
>>>>>>  From: hello@expressmusic.co.uk
>>>>>> To: Sales <sales@expressmusic.co.uk>
>>>>>> 
>>>>>> -------- Original Message --------
>>>>>> Subject: Re: PayPal Complete Payments
>>>>>> Date: 2026-02-12 14:45
>>>>>>   From: "Louise Hurley (CW)" <lohurley@paypal.com>
>>>>>> To: "hello@expressmusic.co.uk" <hello@expressmusic.co.uk>
>>>>>> 
>>>>>> 
>>>>>>    Hi Phil,
>>>>>> 
>>>>>>    Thank you for taking the call earlier.
>>>>>> 
>>>>>>    Just to give you a quick overview of the features of the new
>>>>>> upgrade, it comes with a special rate of 1.2% + 30p on card
>>>>>> transactions, 24/7 fraud detection and monitoring tools, free PCI
>>>>>> and
>>>>>> PSD2 compliance, and a smoother checkout process for your
>>>>>> customers.
>>>>>> Alongside your PayPal wallet payments, you will also have the
>>>>>> option for alternative payment methods, and the option to display
>>>>>> messaging for PayPal’s Pay in 3 options letting customers know
>>>>>> when this option is available to them, so they are more likely to
>>>>>> make high value purchases at no risk to you.
>>>>>> 
>>>>>>    As your cart is custom built, I've attached a couple of guides
>>>>>> to help you get this set up.
>>>>>> 
>>>>>>    Advanced Credit and Debit card -
>>>>>> https://developer.paypal.com/docs/checkout/advanced/ [1]
>>>>>> 
>>>>>>    Alternative Payment methods -
>>>>>> https://developer.paypal.com/docs/checkout/apm/ [2]
>>>>>> 
>>>>>>    PayPal's Pay in 3 -
>>>>>> https://developer.paypal.com/docs/checkout/pay-later/gb/integrate/
>>>>>> [3]
>>>>>> 
>>>>>>    Apple Pay -
>>>>>> https://developer.paypal.com/docs/checkout/apm/apple-pay/
>>>>>> [4]
>>>>>> 
>>>>>>    Google Pay  -
>>>>>> https://developer.paypal.com/docs/checkout/apm/google-pay/ [5]
>>>>>> 
>>>>>>    YouTube video explaining the differences -
>>>>>> https://www.youtube.com/watch?v=vzirrJUPDAo [6]
>>>>>> 
>>>>>>    If you do integrate to PayPal Complete Payments using these
>>>>>> guides, please email me once it is complete so I can make sure
>>>>>> everything is working correctly for you. Thank you.
>>>>>> 
>>>>>>    If you have any questions or concerns, please get in touch and
>>>>>> I will do my best to help you. You can contact me directly via
>>>>>> this email address or you can call us on 0800 031 8061.
>>>>>> 
>>>>>>    Regards,
>>>>>> 
>>>>>>    Louise Hurley
>>>>>> 
>>>>>>    EMEA Business Development Consultant
>>>>>> 
>>>>>>    Copyright © 1999-2026 PayPal. All rights reserved.
>>>>>>    PayPal (Europe) S.à r.l. et Cie, S.C.A.
>>>>>>    Société en Commandite par Actions
>>>>>>    Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg
>>>>>>    RCS Luxembourg B 118 349
>>>>>> 
>>>>>>    Deemed authorised and regulated by the Financial Conduct
>>>>>> Authority.
>>>>>> The
>>>>>> nature and extent of consumer protections may differ from those
>>>>>> for firms based in the UK. Details of the Temporary Permissions
>>>>>> Regime, which allows EEA-based firms to operate in the UK for a
>>>>>> limited period while seeking full authorisation, are available on
>>>>>> the Financial Conduct Authority’s website.
>>>>>> 
>>>>>> -------------------------
>>>>>> 
>>>>>>   From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>>>>>> Sent: Wednesday, February 11, 2026 11:58 AM
>>>>>> To: Louise Hurley (CW) <lohurley@paypal.com>
>>>>>> Subject: Re: PayPal Complete Payments
>>>>>> 
>>>>>> This message is from an external sender.
>>>>>> 
>>>>>> That sounds good, please can you give me a call about this. I'm at
>>>>>> the shop Tuesday to Saturday 11am-5pm.
>>>>>> 01926 808982
>>>>>> Phil
>>>>>> Express Music
>>>>>> 
>>>>>> On 2026-02-05 15:10, Louise Hurley (CW) wrote:
>>>>>>> Hi Philip,
>>>>>>> 
>>>>>>> This is just a quick courtesy Email, I was doing a review of the
>>>>>>> PayPal account and I noticed that you are using PayPal Express
>>>>>>> our legacy option and not the latest PayPal Complete Payments,
>>>>>>> enabling this feature would reduce your card transaction rates to
>>>>>>> 1.2% + 30p instead of the standard 2.9% + 30p that you are
>>>>>>> currently on, at no additional cost to you.
>>>>>>> 
>>>>>>> The latest version of PayPal Complete Payments allows you to
>>>>>>> accept direct debit/credit card payments on your website, without
>>>>>>> redirecting customers to PayPal. The checkout is customizable to
>>>>>>> display features for local and alternative payment methods like
>>>>>>> Apple pay and Google pay at the same 1.2% + 30p transaction rate,
>>>>>>> which will all settle instantly into your PayPal Account.
>>>>>>> 
>>>>>>> You will also have the option to display messaging for Pay in 3,
>>>>>>> letting customers know when this option is available to them, so
>>>>>>> they are more likely to make high value purchases.
>>>>>>> 
>>>>>>> Would there be a suitable day & time that you would be available
>>>>>>> for a very quick call to discuss and enable the above?
>>>>>>> 
>>>>>>> Regards,
>>>>>>> 
>>>>>>> Louise Hurley
>>>>>>> EMEA Business Development Consultant
>>>>>>> 
>>>>>>> Copyright © 1999-2026 PayPal. All rights reserved.
>>>>>>> PayPal (Europe) S.à r.l. et Cie, S.C.A.
>>>>>>> Société en Commandite par Actions Registered Office: 22-24
>>>>>>> Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349
>>>>>>> 
>>>>>>> Deemed authorised and regulated by the Financial Conduct
>>>>>>> Authority.
>>>>>>> The nature and extent of consumer protections may differ from
>>>>>>> those for firms based in the UK. Details of the Temporary
>>>>>>> Permissions Regime, which allows EEA-based firms to operate in
>>>>>>> the UK for a limited period while seeking full authorisation, are
>>>>>>> available on the Financial Conduct Authority’s website.
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> Links:
>>>>>> ------
>>>>>> [1] https://developer.paypal.com/docs/checkout/advanced/
>>>>>> [2] https://developer.paypal.com/docs/checkout/apm/
>>>>>> [3]
>>>>>> https://developer.paypal.com/docs/checkout/pay-later/gb/integrate/
>>>>>> [4] https://developer.paypal.com/docs/checkout/apm/apple-pay/
>>>>>> [5] https://developer.paypal.com/docs/checkout/apm/google-pay/
>>>>>> [6] https://www.youtube.com/watch?v=vzirrJUPDAo