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File: D:/hMailServer/Data/itpartnership.com/neil/07/{07DBF743-8669-4A4C-A4BB-05D0E6317D0B}.eml
From: "Surinder Singh" <surinder@itpartnership.com>
To: "Neil Stainton" <neil@itpartnership.com>
References: <LV0PR06MB11314F2A359C32FB48632190EBC99A@LV0PR06MB11314.namprd06.prod.outlook.com> <30a608500dab596500154d11f0562aaa@expressmusic.co.uk> <LV0PR06MB113147696168B68522F24F0DBBC60A@LV0PR06MB11314.namprd06.prod.outlook.com> <533de0565c575788da51eb2e440cd1e6@expressmusic.co.uk> <a8838bbbf0f0be623f1d06edf4809c5b@expressmusic.co.uk> <2c5e01dc9d07$226357a0$672a06e0$@itpartnership.com> <f76f9864976e849c76d6dd3f852e0679@expressmusic.co.uk> <8e54004d835a1ee1f5adc422713dcded@expressmusic.co.uk> <060c01dca66f$a67294e0$f357bea0$@itpartnership.com> <ca2e779801c89b5d34835fab0bcf504c@expressmusic.co.uk> <0fdc01dcc8f5$3d8a78a0$b89f69e0$@itpartnership.com> <9db094fee44b008ab23a6e7865c443ea@expressmusic.co.uk> <6e5fec843707df1e7b4aa13b8538085d@expressmusic.co.uk>
In-Reply-To: <6e5fec843707df1e7b4aa13b8538085d@expressmusic.co.uk>
Subject: FW: PayPal Complete Payments
Date: Fri, 31 Jul 2026 09:52:03 +0100
Message-ID: <10d501dd20c9$dbfba3c0$93f2eb40$@itpartnership.com>
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-----Original Message-----
From: sales@expressmusic.co.uk <sales@expressmusic.co.uk>=20
Sent: 30 July 2026 16:43
To: Surinder Singh <surinder@itpartnership.com>
Subject: Re: PayPal Complete Payments

Hi surinder
Hope all is well
Have you had chance to look at the Paypal Complete Payments There is a =
good rate saving for us so its actually costing us quite a bit each =
month until we can get it sorted Regards Phil

On 2026-04-10 15:35, sales@expressmusic.co.uk wrote:
> Thanks :)
>=20
> On 2026-04-10 15:20, Surinder Singh wrote:
>> Hi Phil,
>>=20
>> I've changed to 3pm for Saturdays.
>>=20
>> Sorry I still haven't had the chance to look at PayPal Complete=20
>> Payments. I'm hoping to look closely at this next week.
>>=20
>> Kind regards,
>>=20
>> Surinder
>>=20
>> -----Original Message-----
>> From: sales@expressmusic.co.uk <sales@expressmusic.co.uk>
>> Sent: 08 April 2026 16:43
>> To: Surinder Singh <surinder@itpartnership.com>
>> Subject: Re: PayPal Complete Payments
>>=20
>> Hi Surinder
>>=20
>> Can you change the stock feed update for Saturdays to 3pm ?
>>=20
>> Have you had chance to look at the paypal complete payments yet ....?
>>=20
>> Phil
>> Express Music
>>=20
>> n 2026-02-25 15:58, Surinder Singh wrote:
>>> Hi Phil,
>>>=20
>>> Thank you for the reminder.
>>>=20
>>> It's in my list of things to do for this week. I'm very sorry for=20
>>> the delay.
>>>=20
>>> Kind regards,
>>>=20
>>> Surinder
>>>=20
>>> -----Original Message-----
>>> From: sales@expressmusic.co.uk <sales@expressmusic.co.uk>
>>> Sent: 25 February 2026 14:56
>>> To: Surinder Singh <surinder@itpartnership.com>
>>> Subject: Re: PayPal Complete Payments
>>>=20
>>> Hi surinder
>>> Did you have chance to have a look at this yet ......
>>> Phil
>>> :)
>>>=20
>>> On 2026-02-13 16:46, sales@expressmusic.co.uk wrote:
>>>> Thanks
>>>> Have a great weekend
>>>> I hear its not raining tomorrow (just for one day)
>>>> :)
>>>>=20
>>>> On 2026-02-13 16:38, Surinder Singh wrote:
>>>>> Hi Phil,
>>>>>=20
>>>>> I will take a look at this next week and get back to you.
>>>>>=20
>>>>> Kind regards,
>>>>>=20
>>>>> Surinder
>>>>>=20
>>>>> -----Original Message-----
>>>>> From: sales@expressmusic.co.uk <sales@expressmusic.co.uk>
>>>>> Sent: 12 February 2026 16:48
>>>>> To: Surinder <surinder@itpartnership.com>
>>>>> Subject: Fwd: Re: PayPal Complete Payments
>>>>>=20
>>>>> Hi Surinder
>>>>> There a new version of paypal payments (paypal complete) which=20
>>>>> gives us some more features and better rates Are you able to=20
>>>>> update for us ?
>>>>> I think all the info is in the email below Regards Phil
>>>>>=20
>>>>> -------- Original Message --------
>>>>> Subject: Fwd: Re: PayPal Complete Payments
>>>>> Date: 2026-02-12 14:55
>>>>>  From: hello@expressmusic.co.uk
>>>>> To: Sales <sales@expressmusic.co.uk>
>>>>>=20
>>>>> -------- Original Message --------
>>>>> Subject: Re: PayPal Complete Payments
>>>>> Date: 2026-02-12 14:45
>>>>>   From: "Louise Hurley (CW)" <lohurley@paypal.com>
>>>>> To: "hello@expressmusic.co.uk" <hello@expressmusic.co.uk>
>>>>>=20
>>>>>=20
>>>>>    Hi Phil,
>>>>>=20
>>>>>    Thank you for taking the call earlier.
>>>>>=20
>>>>>    Just to give you a quick overview of the features of the new=20
>>>>> upgrade, it comes with a special rate of 1.2% + 30p on card=20
>>>>> transactions, 24/7 fraud detection and monitoring tools, free PCI=20
>>>>> and
>>>>> PSD2 compliance, and a smoother checkout process for your=20
>>>>> customers.
>>>>> Alongside your PayPal wallet payments, you will also have the=20
>>>>> option for alternative payment methods, and the option to display=20
>>>>> messaging for PayPal=E2=80=99s Pay in 3 options letting customers =
know=20
>>>>> when this option is available to them, so they are more likely to=20
>>>>> make high value purchases at no risk to you.
>>>>>=20
>>>>>    As your cart is custom built, I've attached a couple of guides=20
>>>>> to help you get this set up.
>>>>>=20
>>>>>    Advanced Credit and Debit card -=20
>>>>> https://developer.paypal.com/docs/checkout/advanced/ [1]
>>>>>=20
>>>>>    Alternative Payment methods -
>>>>> https://developer.paypal.com/docs/checkout/apm/ [2]
>>>>>=20
>>>>>    PayPal's Pay in 3 -
>>>>> https://developer.paypal.com/docs/checkout/pay-later/gb/integrate/
>>>>> [3]
>>>>>=20
>>>>>    Apple Pay -
>>>>> https://developer.paypal.com/docs/checkout/apm/apple-pay/
>>>>> [4]
>>>>>=20
>>>>>    Google Pay  -
>>>>> https://developer.paypal.com/docs/checkout/apm/google-pay/ [5]
>>>>>=20
>>>>>    YouTube video explaining the differences -=20
>>>>> https://www.youtube.com/watch?v=3DvzirrJUPDAo [6]
>>>>>=20
>>>>>    If you do integrate to PayPal Complete Payments using these=20
>>>>> guides, please email me once it is complete so I can make sure=20
>>>>> everything is working correctly for you. Thank you.
>>>>>=20
>>>>>    If you have any questions or concerns, please get in touch and=20
>>>>> I will do my best to help you. You can contact me directly via=20
>>>>> this email address or you can call us on 0800 031 8061.
>>>>>=20
>>>>>    Regards,
>>>>>=20
>>>>>    Louise Hurley
>>>>>=20
>>>>>    EMEA Business Development Consultant
>>>>>=20
>>>>>    Copyright =C2=A9 1999-2026 PayPal. All rights reserved.
>>>>>    PayPal (Europe) S.=C3=A0 r.l. et Cie, S.C.A.
>>>>>    Soci=C3=A9t=C3=A9 en Commandite par Actions
>>>>>    Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg
>>>>>    RCS Luxembourg B 118 349
>>>>>=20
>>>>>    Deemed authorised and regulated by the Financial Conduct=20
>>>>> Authority.
>>>>> The
>>>>> nature and extent of consumer protections may differ from those=20
>>>>> for firms based in the UK. Details of the Temporary Permissions=20
>>>>> Regime, which allows EEA-based firms to operate in the UK for a=20
>>>>> limited period while seeking full authorisation, are available on=20
>>>>> the Financial Conduct Authority=E2=80=99s website.
>>>>>=20
>>>>> -------------------------
>>>>>=20
>>>>>   From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>>>>> Sent: Wednesday, February 11, 2026 11:58 AM
>>>>> To: Louise Hurley (CW) <lohurley@paypal.com>
>>>>> Subject: Re: PayPal Complete Payments
>>>>>=20
>>>>> This message is from an external sender.
>>>>>=20
>>>>> That sounds good, please can you give me a call about this. I'm at =

>>>>> the shop Tuesday to Saturday 11am-5pm.
>>>>> 01926 808982
>>>>> Phil
>>>>> Express Music
>>>>>=20
>>>>> On 2026-02-05 15:10, Louise Hurley (CW) wrote:
>>>>>> Hi Philip,
>>>>>>=20
>>>>>> This is just a quick courtesy Email, I was doing a review of the=20
>>>>>> PayPal account and I noticed that you are using PayPal Express=20
>>>>>> our legacy option and not the latest PayPal Complete Payments,=20
>>>>>> enabling this feature would reduce your card transaction rates to =

>>>>>> 1.2% + 30p instead of the standard 2.9% + 30p that you are=20
>>>>>> currently on, at no additional cost to you.
>>>>>>=20
>>>>>> The latest version of PayPal Complete Payments allows you to=20
>>>>>> accept direct debit/credit card payments on your website, without =

>>>>>> redirecting customers to PayPal. The checkout is customizable to=20
>>>>>> display features for local and alternative payment methods like=20
>>>>>> Apple pay and Google pay at the same 1.2% + 30p transaction rate, =

>>>>>> which will all settle instantly into your PayPal Account.
>>>>>>=20
>>>>>> You will also have the option to display messaging for Pay in 3,=20
>>>>>> letting customers know when this option is available to them, so=20
>>>>>> they are more likely to make high value purchases.
>>>>>>=20
>>>>>> Would there be a suitable day & time that you would be available=20
>>>>>> for a very quick call to discuss and enable the above?
>>>>>>=20
>>>>>> Regards,
>>>>>>=20
>>>>>> Louise Hurley
>>>>>> EMEA Business Development Consultant
>>>>>>=20
>>>>>> Copyright =C2=A9 1999-2026 PayPal. All rights reserved.
>>>>>> PayPal (Europe) S.=C3=A0 r.l. et Cie, S.C.A.
>>>>>> Soci=C3=A9t=C3=A9 en Commandite par Actions Registered Office: =
22-24=20
>>>>>> Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349
>>>>>>=20
>>>>>> Deemed authorised and regulated by the Financial Conduct=20
>>>>>> Authority.
>>>>>> The nature and extent of consumer protections may differ from=20
>>>>>> those for firms based in the UK. Details of the Temporary=20
>>>>>> Permissions Regime, which allows EEA-based firms to operate in=20
>>>>>> the UK for a limited period while seeking full authorisation, are =

>>>>>> available on the Financial Conduct Authority=E2=80=99s website.
>>>>>=20
>>>>>=20
>>>>>=20
>>>>> Links:
>>>>> ------
>>>>> [1] https://developer.paypal.com/docs/checkout/advanced/
>>>>> [2] https://developer.paypal.com/docs/checkout/apm/
>>>>> [3]
>>>>> https://developer.paypal.com/docs/checkout/pay-later/gb/integrate/
>>>>> [4] https://developer.paypal.com/docs/checkout/apm/apple-pay/
>>>>> [5] https://developer.paypal.com/docs/checkout/apm/google-pay/
>>>>> [6] https://www.youtube.com/watch?v=3DvzirrJUPDAo