From: <sales@hyperflight.co.uk>
To: "'Amalia Bamnidou'" <bamnidou@gmail.com>
References: <2725ED61-289D-4C49-98BA-C328E90A5179@gmail.com> <003001d5e35c$30824dc0$9186e940$@hyperflight.co.uk> <15B4A4E7-2296-44D7-81F9-03386B038531@gmail.com>
In-Reply-To: <15B4A4E7-2296-44D7-81F9-03386B038531@gmail.com>
Subject: RE: ORDER 61173 3/2/2020
Date: Mon, 17 Feb 2020 13:16:50 -0000
Message-ID: <022901d5e594$84403aa0$8cc0afe0$@hyperflight.co.uk>
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Sorry about this. Well done for solving the issue.

Kind regards,

Neil.

---------------------------
Neil Stainton
HyperFlight Ltd
Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon 
UK CV37 7PD

Tel: +44 (0)1789 336166
Mob: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web  : www.hyperflight.co.uk
Skype: neil.stainton
VAT ID: GB116294226
EORI: GB116294226000



-----Original Message-----
From: Amalia Bamnidou <bamnidou@gmail.com> 
Sent: 15 February 2020 09:50
To: sales@hyperflight.co.uk
Subject: Re: ORDER 61173 3/2/2020

Good Morning.

Just received my order. I went personally to ACS courier and complained.
It was a system default showing that the order was going back to sender. 

Kind regards,
Amalia Bamnidou

> On 14 Feb 2020, at 19:28, sales@hyperflight.co.uk wrote:
> 
> Hi Amalia,
> 
> Sorry about this.
> 
> We sent it using Royal Mail which would have handed it over to the Greek
PO.
> 
> Sorry I don't have any info about why it could not be delivered.
> 
> Kind regards,
> 
> Neil.
> 
> ---------------------------
> Neil Stainton
> HyperFlight Ltd
> Drybank Farm
> Fosse Way, Ettington
> Stratford-upon-Avon 
> UK CV37 7PD
> 
> Tel: +44 (0)1789 336166
> Mob: +44 (0)7821 351341
> Email: neil@hyperflight.co.uk
> Web  : www.hyperflight.co.uk
> Skype: neil.stainton
> VAT ID: GB116294226
> EORI: GB116294226000
> 
> 
> 
> 
> -----Original Message-----
> From: Amalia Bamnidou <bamnidou@gmail.com> 
> Sent: 14 February 2020 16:01
> To: sales@hyperflight.co.uk
> Subject: ORDER 61173 3/2/2020
> 
> Dear all,
> 
> I was trying to track my order No 61173 made on 3/2/2020, of carbon rod,
and I
> found out that it is returning back. 
> 
> I receive parcels very often in my address, with DHL, or ACS or normal
post and
> I do not understand the reasoning of returning back.
> 
> 
> Please check from your side and let me know. 
> 
> 
> Best Regards,
> 
> Amalia Bamnidou
> 
> 
>