File: D:/hMailServer/Data/hyperflight.co.uk/robin/F7/{F7455614-8FCF-4B11-8E0A-C4EABC0C4C8A}.eml
Return-Path: sales@hyperflight.co.uk
Delivered-To: robin@hyperflight.co.uk
Received: from Neil (emodeler.plus.com [212.159.111.105]) by mail.itpartnership.com
with ESMTPSA (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256)
; Wed, 25 Mar 2026 23:42:25 +0000
From: <sales@hyperflight.co.uk>
To: <mauro.972.mp@gmail.com>
References: <39811F446A4D474AA6BF54084E7379FF@itpartnership.com>
In-Reply-To: <39811F446A4D474AA6BF54084E7379FF@itpartnership.com>
Subject: RE: HyperFlight Enquiry - 22069
Date: Wed, 25 Mar 2026 23:42:24 -0000
Message-ID: <003801dcbcb1$086a4dd0$193ee970$@hyperflight.co.uk>
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="----=_NextPart_000_0039_01DCBCB1.086A4DD0"
X-Mailer: Microsoft Outlook 16.0
thread-index: AQLWq9O2p9Q+TXDL01dKeX/zVKsAaLPMCUyA
Content-Language: en-gb
X-ITP: 1 (Sent)
X-hMailServer-LoopCount: 2
X-Priority: 5 (Lowest)
This is a multipart message in MIME format.
------=_NextPart_000_0039_01DCBCB1.086A4DD0
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: 7bit
Hi Mauro,
> Can you tell me if my order will be shipped or not?
No I do not think it has been shipped to us from the manufacturer yet. The items
were not in the last delivery we received.
> If not, I'd like to cancel it. Thank you. (Order 105839, Mauro Paladini)
Okay. You paid by bank transfer. Please give me your bank details so we can
refund you.
Sincere apologies for not being able to get these items for you.
Kind regards,
Neil.
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon
UK CV37 7PD
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web : www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
From: mauro.972.mp@gmail.com <mauro.972.mp@gmail.com>
Sent: 25 March 2026 06:10
To: sales@hyperflight.co.uk
Subject: HyperFlight Enquiry - 22069
Name: Mauro Paladini
Country: Italia
Telephone: 3495895558
Email: mauro.972.mp@gmail.com <mailto:mauro.972.mp@gmail.com>
Enquiry: Hello,
Can you tell me if my order will be shipped or not? If not, I'd like to cancel
it. Thank you. (Order 105839, Mauro Paladini)
Thanks
Mauro Paladini
------=_NextPart_000_0039_01DCBCB1.086A4DD0
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Aptos;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
font-size:12.0pt;
font-family:"Aptos",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Arial",sans-serif;
color:#1F497D;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:11.0pt;
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style></head><body lang=3DEN-GB link=3Dblue vlink=3Dpurple =
style=3D'word-wrap:break-word'><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Mauro,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>> Can you tell me if my order will be =
shipped or not? <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>No I do not think it has been shipped to us =
from the manufacturer yet. The items were not in the last delivery we =
received.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>> If not, I'd like to cancel it. Thank you. =
(Order 105839, Mauro Paladini)<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Okay. You paid by bank transfer. Please give =
me your bank details so we can refund you.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Sincere apologies for not being able to get =
these items for you. <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>HyperFlight =
Ltd<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>1 Drybank =
Farm<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Fosse Way, =
Ettington<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Stratford-upon-Avo=
n <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>UK CV37 =
7PD<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'><o:p> </o:p><=
/span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: =
neil@hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : =
www.hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p></o:p></span></b></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
mauro.972.mp@gmail.com <mauro.972.mp@gmail.com> <br><b>Sent:</b> =
25 March 2026 06:10<br><b>To:</b> =
sales@hyperflight.co.uk<br><b>Subject:</b> HyperFlight Enquiry - =
22069<o:p></o:p></span></p></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>Name: Mauro Paladini<br><br>Country: =
Italia<br><br>Telephone: 3495895558<br><br>Email: <a =
href=3D"mailto:mauro.972.mp@gmail.com">mauro.972.mp@gmail.com</a><br><br>=
Enquiry: Hello,<br>Can you tell me if my order will be shipped or not? =
If not, I'd like to cancel it. Thank you. (Order 105839, Mauro =
Paladini)<br>Thanks<br>Mauro Paladini<o:p></o:p></p></div></body></html>
------=_NextPart_000_0039_01DCBCB1.086A4DD0--