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From: "sales@hyperflight.co.uk" <sales@hyperflight.co.uk>
Date: Sun, 2 Aug 2026 15:30:24 +0100
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Subject: Fwd: Order Ref 109863. Pug V2.1 - *** Missing Wing Spars from my order.
To: robin norman <nitrorob@hotmail.co.uk>
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---------- Forwarded message ---------
From: Andrew Pitt <andrewpitt107@gmail.com>
Date: Sat, 1 Aug 2026 at 07:07
Subject: Order Ref 109863. Pug V2.1 - Missing Wing Spars from my order.
To: <sales@hyperflight.co.uk>


Hi Hyperflight Sales team,

I recently received my Pug V2.1 Glider in the post. Thanks for the fast
delivery to Australia.

I have a slight problem. I'm missing the 2 wing spars.

I opened the package this weekend to start building the plane, but on first
inspection, the 2 wing spars are missing from the box.

I have the tail boom; the 4 thin carbon leading and trailing edges; but the
2 spars are nowhere to be found.

I'm hoping that you may be able to send the 2 missing spars so I may start
the build.

Please contact me if I can provide any further information.

Thanks in advance,

Andrew PITT.

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<div><br></div><div><div class=3D"gmail_quote gmail_quote_container"><div d=
ir=3D"ltr" class=3D"gmail_attr">---------- Forwarded message ---------<br>F=
rom: <strong class=3D"gmail_sendername" dir=3D"auto">Andrew Pitt</strong> <=
span dir=3D"auto">&lt;<a href=3D"mailto:andrewpitt107@gmail.com">andrewpitt=
107@gmail.com</a>&gt;</span><br>Date: Sat, 1 Aug 2026 at 07:07<br>Subject: =
Order Ref 109863. Pug V2.1 - Missing Wing Spars from my order.<br>To:  &lt;=
<a href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>&gt;<=
br></div><br><br><div dir=3D"ltr">Hi Hyperflight Sales team,<div><br></div>=
<div>I recently received my Pug V2.1 Glider in the post. Thanks for the fas=
t delivery to Australia.</div><div><br></div><div>I have a slight problem. =
I&#39;m missing the 2 wing spars.</div><div><span style=3D"background-color=
:transparent"><br></span></div><div><span style=3D"background-color:transpa=
rent">I opened the package this weekend to start building the plane, but on=
 first inspection, the 2 wing spars are missing=C2=A0from </span>the<span s=
tyle=3D"background-color:transparent">=C2=A0box.</span></div><div><br></div=
><div>I have the tail boom; the 4 thin carbon leading and trailing edges; b=
ut the 2 spars are nowhere to be found.</div><div><br></div><div>I&#39;m ho=
ping that you may be able to send the 2 missing spars so I may start the bu=
ild.</div><div><br></div><div>Please contact me if I can provide=C2=A0any f=
urther information.</div><div><br></div><div>Thanks in advance,</div><div><=
br></div><div>Andrew PITT.</div></div>
</div></div>

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