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 <CAEDyXA7m4L_mcfgciA+jyFHMhOES8u5-dR=xNtNDi+9dEMvugA@mail.gmail.com> <CAPuTodCyJS3Tc0fsdT60dnC0jmq_OVgF4BOcW43XbkaDGLXHQw@mail.gmail.com>
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From: Andrew Pitt <andrewpitt107@gmail.com>
Date: Mon, 3 Aug 2026 14:54:18 +1000
Message-ID: <CAPuTodBRN33KXYSkpzACaFdvDfxRyFsoV5T6AySD=NAA-jTZsQ@mail.gmail.com>
Subject: Re: Order Ref 109863. Pug V2.1 - Missing Wing Spars from my order.
To: sales@hyperflight.co.uk
Cc: robin@hyperflight.co.uk
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Hi Neil.

I have placed an order for 2 Emax servos, 4 towhooks and a Hi Start bungee.
Order no. 110148.

Can you include the 2 missing wing spars from my Pug V2.1 order in this
shipment please?

Thank you.

Regards,

Andrew PITT.

On Mon, 3 Aug 2026, 12:03 Andrew Pitt, <andrewpitt107@gmail.com> wrote:

> Hi Neil.
>
> Thanks for your quick reply to my email.
>
> I also need to order some servos and other bits and pieces from
> Hyperflight. If I provide my order number today, can you pop the missing
> wing spars for the Pug V2.1 in with the same delivery?
>
> I'll place my order in a couple of hours and provide an order number to
> you so you can work your magic.
>
> Thanks for your help.
>
> Kind regards,
>
> Andrew PITT.
>
>
>
> On Mon, 3 Aug 2026, 00:32 sales@hyperflight.co.uk, <
> sales@hyperflight.co.uk> wrote:
>
>> Hi Andrew,
>>
>> I=E2=80=99m very sorry about this. We will dispatch the missing parts on=
 Monday.
>>
>> Kind regards, Neil.
>>
>> This message has been dictated to my phone. Please ignore any errors.
>>
>> On Sat, 1 Aug 2026 at 07:07, Andrew Pitt <andrewpitt107@gmail.com> wrote=
:
>>
>>> Hi Hyperflight Sales team,
>>>
>>> I recently received my Pug V2.1 Glider in the post. Thanks for the fast
>>> delivery to Australia.
>>>
>>> I have a slight problem. I'm missing the 2 wing spars.
>>>
>>> I opened the package this weekend to start building the plane, but on
>>> first inspection, the 2 wing spars are missing from the box.
>>>
>>> I have the tail boom; the 4 thin carbon leading and trailing edges; but
>>> the 2 spars are nowhere to be found.
>>>
>>> I'm hoping that you may be able to send the 2 missing spars so I may
>>> start the build.
>>>
>>> Please contact me if I can provide any further information.
>>>
>>> Thanks in advance,
>>>
>>> Andrew PITT.
>>>
>>

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<div dir=3D"auto">Hi Neil.<div dir=3D"auto"><br></div><div dir=3D"auto">I h=
ave placed an order for 2 Emax servos, 4 towhooks and a Hi Start bungee. Or=
der no. 110148.</div><div dir=3D"auto"><br></div><div dir=3D"auto">Can you =
include the 2 missing wing spars from my Pug V2.1 order in this shipment=C2=
=A0please?</div><div dir=3D"auto"><br></div><div dir=3D"auto">Thank you.</d=
iv><div dir=3D"auto"><br></div><div dir=3D"auto">Regards,</div><div dir=3D"=
auto"><br></div><div dir=3D"auto">Andrew PITT.</div></div><br><div class=3D=
"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gmail_attr">O=
n Mon, 3 Aug 2026, 12:03 Andrew Pitt, &lt;<a href=3D"mailto:andrewpitt107@g=
mail.com">andrewpitt107@gmail.com</a>&gt; wrote:<br></div><blockquote class=
=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padd=
ing-left:1ex"><div dir=3D"auto">Hi Neil.<div dir=3D"auto"><br></div><div di=
r=3D"auto">Thanks for your quick=C2=A0reply to=C2=A0my email.</div><div dir=
=3D"auto"><br></div><div dir=3D"auto">I also need to order some servos and =
other bits and=C2=A0pieces from Hyperflight. If I provide my order number t=
oday, can you pop the missing wing spars for the Pug V2.1 in with the same =
delivery?</div><div dir=3D"auto"><br></div><div dir=3D"auto">I&#39;ll place=
 my order in a couple of hours and provide an order number to you so you ca=
n work your magic.</div><div dir=3D"auto"><br></div><div dir=3D"auto">Thank=
s for your help.</div><div dir=3D"auto"><br></div><div dir=3D"auto">Kind=C2=
=A0regards,</div><div dir=3D"auto"><br></div><div dir=3D"auto">Andrew PITT.=
</div><div dir=3D"auto"><br></div><div dir=3D"auto"><br></div></div><br><di=
v class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, 3 Aug=
 2026, 00:32 <a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_blank" r=
el=3D"noreferrer">sales@hyperflight.co.uk</a>, &lt;<a href=3D"mailto:sales@=
hyperflight.co.uk" target=3D"_blank" rel=3D"noreferrer">sales@hyperflight.c=
o.uk</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"mar=
gin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div>Hi Andrew,=
</div><div><br></div><div dir=3D"auto">I=E2=80=99m very sorry about this. W=
e will dispatch the missing parts on Monday.=C2=A0</div><div></div><div><br=
 clear=3D"all"><div><div dir=3D"ltr" class=3D"gmail_signature" data-smartma=
il=3D"gmail_signature">Kind regards, Neil. <br><br>This message has been di=
ctated to my phone. Please ignore any errors.</div></div></div><div><br><di=
v class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Sat, 1 Aug=
 2026 at 07:07, Andrew Pitt &lt;<a href=3D"mailto:andrewpitt107@gmail.com" =
rel=3D"noreferrer noreferrer" target=3D"_blank">andrewpitt107@gmail.com</a>=
&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 =
0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir=3D"ltr">Hi Hyp=
erflight Sales team,<div><br></div><div>I recently received my Pug V2.1 Gli=
der in the post. Thanks for the fast delivery to Australia.</div><div><br><=
/div><div>I have a slight problem. I&#39;m missing the 2 wing spars.</div><=
div><span style=3D"background-color:transparent"><br></span></div><div><spa=
n style=3D"background-color:transparent">I opened the package this weekend =
to start building the plane, but on first inspection, the 2 wing spars are =
missing=C2=A0from </span>the<span style=3D"background-color:transparent">=
=C2=A0box.</span></div><div><br></div><div>I have the tail boom; the 4 thin=
 carbon leading and trailing edges; but the 2 spars are nowhere to be found=
.</div><div><br></div><div>I&#39;m hoping that you may be able to send the =
2 missing spars so I may start the build.</div><div><br></div><div>Please c=
ontact me if I can provide=C2=A0any further information.</div><div><br></di=
v><div>Thanks in advance,</div><div><br></div><div>Andrew PITT.</div></div>
</blockquote></div></div>
</blockquote></div>
</blockquote></div>

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