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; Fri, 13 Mar 2026 14:52:25 +0000
From: <sales@hyperflight.co.uk>
To: <Hans-norpoth@gmx.de>
Cc: <anastasia.telia@inxpress.com>
References: <69b418dfa50d4_1fe4558c434161522fb.sidekiq-frequent-fd-poduseast1-main4-blue-c687d966c-mdjrb@outbound-email.freshdesk.com>
In-Reply-To: <69b418dfa50d4_1fe4558c434161522fb.sidekiq-frequent-fd-poduseast1-main4-blue-c687d966c-mdjrb@outbound-email.freshdesk.com>
Subject: HyperFlight Order 105722 - Fedex Duties and Taxes - 887082660326
Date: Fri, 13 Mar 2026 14:52:26 -0000
Message-ID: <009001dcb2f9$0248d280$06da7780$@hyperflight.co.uk>
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Hi Hans,
=20
FedEx have alerted us that the import charges for this parcel are still =
outstanding.
=20
When you import goods from outside the EU duty is payable and this =
cannot be avoided. Please pay the FedEx bill now to avoid extra charges =
being added.
=20
Please let us know when you have paid so we can inform the shipper. If =
you do not pay they will charge us, and we will then have to charge you. =
If you do not pay us we will have no alternative but to blacklist you, =
so we do have this problem again.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web : www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
From: Anastasia Telia <anastasia.telia@inxpress.com>=20
Sent: 13 March 2026 14:02
To: sales@hyperflight.co.uk
Subject: Fedex Duties and Taxes - 887082660326
=20
Good afternoon,
=20
We=E2=80=99ve reviewed the shipment with tracking number 887082660326 =
and have been advised that the receiver has not yet paid the applicable =
duties and taxes for this shipment, in line with DAP Incoterms.
=20
Under FedEx terms and conditions, if duties and taxes remain unpaid by =
the receiver, these charges are automatically rebilled to the =
shipper=E2=80=99s account.
=20
To help avoid this rebill, we kindly ask that you contact the receiver =
as soon as possible and request that they settle the outstanding duties =
and taxes directly with FedEx.
=20
Please let us know once payment has been made, or if you would like any =
support from our side=E2=80=94we=E2=80=99re happy to assist.
=20
Kind regards,
=20
Anastasia Telia=20
=20
Customer Support @ InXpress Westminster & Southampton=20
=
<https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV=
1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTMxOTM5MDUyNTksImRvbWFpbiI6ImlueHByZXNzc=
291dGhhbXB0b24uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE5ODcwM30.oalC0-6Pkd=
RmMcCR_u8b1KtUNzAJ640K09PSGqVli7g> =20
Courier | Same Day Service | Air Freight | Road Freight | Import Service =
=20
=20
Phone: +44(0) 2380 339 716 / +44 (0) 2081 033 844=20
Email: Anastasia.Telia@inxpress.com =
<mailto:Anastasia.Telia@inxpress.com> =20
Web: <https://gb.inxpress.com/locations/westminster/> =
https://gb.inxpress.com/locations/westminster/=20
=20
Suite 118, 77 Victoria Street
Westminster
London
SW1H 0HW =20
783996:198703=20
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--></style></head><body lang=3DEN-GB link=3Dblue vlink=3Dpurple =
style=3D'word-wrap:break-word'><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Hans,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>FedEx have alerted us that the import charges =
for this parcel are still outstanding.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>When you import goods from outside the EU duty =
is payable and this cannot be avoided. <b>Please pay the FedEx bill now =
to avoid extra charges being added.<o:p></o:p></b></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Please let us know when you have paid so we =
can inform the shipper. If you do not pay they will charge us, and we =
will then have to charge you. If you do not pay us we will have no =
alternative but to blacklist you, so we do have this problem =
again.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif'><o:p> </o:=
p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>HyperFlight =
Ltd<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>1 Drybank =
Farm<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Fosse Way, =
Ettington<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Stratford-upon-Avo=
n <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>UK CV37 =
7PD<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'><o:p> </o:p><=
/span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: =
neil@hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web =C2=A0: =
www.hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p></o:p></span></b></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif'><o:p> </o:=
p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><div =
style=3D'border:none;border-left:solid blue 1.5pt;padding:0cm 0cm 0cm =
4.0pt'><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=3DMsoNormal><b><span =
lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Anastasia =
Telia <anastasia.telia@inxpress.com> <br><b>Sent:</b> 13 March =
2026 14:02<br><b>To:</b> sales@hyperflight.co.uk<br><b>Subject:</b> =
Fedex Duties and Taxes - =
887082660326<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><div><div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Good =
afternoon,</span><span =
style=3D'font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><d=
iv><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'><o:p> </o:p></span></p></=
div><table class=3DMsoNormalTable border=3D0 cellpadding=3D0><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>We=E2=80=99ve reviewed the =
shipment with tracking number <strong><span =
style=3D'font-family:"Calibri",sans-serif'>887082660326 =
</span></strong>and have been advised that the receiver has not yet paid =
the applicable duties and taxes for this shipment, in line with DAP =
Incoterms.</span><o:p></o:p></p></td></tr><tr><td style=3D'padding:.75pt =
.75pt .75pt .75pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'> <o:p></o:p></span></p></=
td></tr><tr><td style=3D'padding:.75pt .75pt .75pt .75pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Calibri",sans-serif'>Under =
FedEx terms and conditions, if duties and taxes remain unpaid by the =
receiver, these charges are automatically rebilled to the =
shipper=E2=80=99s account.<o:p></o:p></span></p></td></tr><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'> <o:p></o:p></span></p></=
td></tr><tr><td style=3D'padding:.75pt .75pt .75pt .75pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Calibri",sans-serif'>To =
help avoid this rebill, we kindly ask that you contact the receiver as =
soon as possible and request that they settle the outstanding duties and =
taxes directly with FedEx.<o:p></o:p></span></p></td></tr><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'> <o:p></o:p></span></p></=
td></tr><tr><td style=3D'padding:.75pt .75pt .75pt .75pt'><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>Please let us know once =
payment has been made, or if you would like any support from our =
side=E2=80=94we=E2=80=99re happy to =
assist.<o:p></o:p></span></p></td></tr></table><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'> <o:p></o:p></span></p><d=
iv><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>Kind =
regards,<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> </span>=
<span =
style=3D'font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><d=
iv><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002451'=
>Anastasia Telia </span></b><span =
style=3D'font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><d=
iv><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'><o:p> </o:p></span></p></=
div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002451'=
>Customer Support @ InXpress Westminster & =
Southampton</span></b><span style=3D'font-family:"Calibri",sans-serif'> =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><b><span =
style=3D'font-family:"Calibri",sans-serif;color:#002451;background:white'=
><img width=3D522 height=3D154 style=3D'width:5.4375in;height:1.6041in' =
id=3D"_x0000_i1025" =
src=3D"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXA=
iOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTMxOTM5MDUyNTksImRvbWFpbiI6ImlueHB=
yZXNzc291dGhhbXB0b24uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE5ODcwM30.oalC=
0-6PkdRmMcCR_u8b1KtUNzAJ640K09PSGqVli7g"></span></b><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#002451'=
> </span></b><span =
style=3D'font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><d=
iv><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri =
Light",sans-serif;color:#002451'>Courier | Same Day Service | Air =
Freight | Road Freight | Import Service</span></b><span =
style=3D'font-size:11.0pt;font-family:Roboto'> </span><span =
style=3D'font-family:"Calibri",sans-serif'> =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'><o:p> </o:p></span></p></=
div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:#201F1E'>Phone: </sp=
an><u><span =
style=3D'font-family:"Calibri",sans-serif;color:#0C64C0'>+44(0) 2380 339 =
716 / +44 (0) 2081 033 844</span></u><span =
style=3D'font-family:"Calibri",sans-serif'> =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri =
Light",sans-serif;color:black'>Email: </span><span =
style=3D'font-size:11.0pt;font-family:"Calibri =
Light",sans-serif;color:#6FC040'><a =
href=3D"mailto:Anastasia.Telia@inxpress.com">Anastasia.Telia@inxpress.com=
</a> </span><span =
style=3D'font-family:"Calibri",sans-serif'> =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri =
Light",sans-serif;color:black'>Web: </span><span =
style=3D'font-size:11.0pt;font-family:"Calibri =
Light",sans-serif;color:#174E86'> </span><span =
style=3D'font-size:11.0pt;font-family:"Calibri =
Light",sans-serif;color:#0C64C0'><a =
href=3D"https://gb.inxpress.com/locations/westminster/" =
target=3D"_blank" title=3D"Original URL: =
https://gb.inxpress.com/locations/westminster/. Click or tap if you =
trust this link."><span =
style=3D'color:#0C64C0'>https://gb.inxpress.com/locations/westminster/</s=
pan></a></span><span style=3D'font-family:"Calibri",sans-serif'> =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri =
Light",sans-serif;color:#201F1E'> </span><span =
style=3D'font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><d=
iv><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri =
Light",sans-serif;color:#201F1E'>Suite 118, 77 Victoria =
Street</span><span =
style=3D'font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><d=
iv><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri =
Light",sans-serif;color:#201F1E'>Westminster</span><span =
style=3D'font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><d=
iv><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri =
Light",sans-serif;color:#201F1E'>London</span><span =
style=3D'font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><d=
iv><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri =
Light",sans-serif;color:#201F1E'>SW1H 0HW </span><span =
style=3D'font-family:"Calibri",sans-serif'> =
<o:p></o:p></span></p></div></div></div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'><br></span><span =
style=3D'font-size:1.0pt;font-family:"fdtktid",serif;color:white'>783996:=
198703</span><span style=3D'font-family:"Calibri",sans-serif'> =
<o:p></o:p></span></p></div></div></div></body></html>
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