File: D:/hMailServer/Data/hyperflight.co.uk/robin/E3/{E3706EBD-1A7B-4401-95B0-5EE8A3E367DA}.eml
Return-Path: sales@hyperflight.co.uk
Delivered-To: robin@hyperflight.co.uk
Received: from Neil (emodeler.plus.com [212.159.111.105]) by mail.itpartnership.com
with ESMTPSA (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256)
; Tue, 21 Jul 2026 19:14:47 +0100
From: <sales@hyperflight.co.uk>
To: "'Keith Wood'" <keith.wd@outlook.com>
References: <FR3P281MB291000E21D284FFC921538F69AC62@FR3P281MB2910.DEUP281.PROD.OUTLOOK.COM>
In-Reply-To: <FR3P281MB291000E21D284FFC921538F69AC62@FR3P281MB2910.DEUP281.PROD.OUTLOOK.COM>
Subject: RE: Order No. 109743
Date: Tue, 21 Jul 2026 19:14:49 +0100
Message-ID: <019701dd193c$d1806e10$74814a30$@hyperflight.co.uk>
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="----=_NextPart_000_0198_01DD1945.33474710"
X-Mailer: Microsoft Outlook 16.0
Thread-Index: AQMY5jYo5KfSE9nL48R8hq61zgPLmrQArI+Q
Content-Language: en-gb
X-ITP: 1 (Sent)
X-hMailServer-LoopCount: 2
X-Priority: 5 (Lowest)
This is a multipart message in MIME format.
------=_NextPart_000_0198_01DD1945.33474710
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: quoted-printable
Hi Keith,
=20
I am very sorry that you are unhappy with your Strike 3.
=20
Weight do inevitably vary from model to model and due to the =
Rusia-Ukraine war obtaining the lightest materials is not always =
possible. And the 2pw adds about 10g.
=20
If you want to return the model please send it to the address below =
using the box we sent it in.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web : www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
From: Keith Wood <keith.wd@outlook.com>=20
Sent: 17 July 2026 09:58
To: sales@hyperflight.co.uk
Subject: Order No. 109743
=20
Hello
I have just received my Strike 3 DLG and am most disappointed on it's =
weight.
=20
According to your website the total structure of it should weigh 76.3 g. =
I wouldn't expect them all to be exactly the same but mine weighs 99.6g, =
a full 23.3g heavier.
=20
I know it is a 2 piece wing maybe adding some weight but not 23.3g
=20
With 4 x KST X06N (25.2g), an RX (7.5g) and a battery (10g) the AUW of =
mine would be 141.3g
=20
Studying the RCGroups forum 'Strike 3 from HyperFlight' the average =
weight appears to be around 120g.
=20
If my total structure weight was correct I would be in the same region, =
as it is I don't have any chance of achieving that weight.
=20
And annoyingly there is a small piece missing from the fuselage.
=20
The model and wing bags need to be returned what do I need to do?
=20
My Weights . . .
=20
Fuz=E2=80=82=E2=80=82=E2=80=82 25.76
R Wing=E2=80=82=E2=80=82 27.24
L Wing=E2=80=82=E2=80=82=E2=80=8233.88
Tail=E2=80=82=E2=80=82 4.14
Fin=E2=80=82=E2=80=82=E2=80=82 3.62
Accs=E2=80=82=E2=80=82 5
=20
Total 99.64
=20
regards
Keith Wood
------=_NextPart_000_0198_01DD1945.33474710
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable
<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered =
medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Aptos;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
font-size:12.0pt;
font-family:"Aptos",sans-serif;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Arial",sans-serif;
color:#1F497D;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;
mso-ligatures:none;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style></head><body lang=3DEN-GB link=3Dblue vlink=3Dpurple =
style=3D'word-wrap:break-word'><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Keith,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>I am very sorry that you are unhappy with your =
Strike 3.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Weight do inevitably vary from model to model =
and due to the Rusia-Ukraine war obtaining the lightest materials is not =
always possible. And the 2pw adds about 10g.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>If you want to return the model please send it =
to the address below using the box we sent it =
in.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: =
neil@hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web =C2=A0: =
www.hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p></o:p></span></b></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Keith Wood =
<keith.wd@outlook.com> <br><b>Sent:</b> 17 July 2026 =
09:58<br><b>To:</b> sales@hyperflight.co.uk<br><b>Subject:</b> Order No. =
109743<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>Hello<o:p></o:p></=
span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>I have just =
received my Strike 3 DLG and am most disappointed on it's =
weight.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>According to your =
website the total structure of it should weigh 76.3 g. I wouldn't expect =
them all to be exactly the same but mine weighs 99.6g, a full 23.3g =
heavier.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>I know it is a 2 =
piece wing maybe adding some weight but not =
23.3g<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>With 4 x KST X06N =
(25.2g), an RX (7.5g) and a battery (10g) the AUW of mine would be =
141.3g<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>Studying the =
RCGroups forum 'Strike 3 from HyperFlight' the average weight appears to =
be around 120g.<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>If my total =
structure weight was correct I would be in the same region, as it is I =
don't have any chance of achieving that =
weight.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>And annoyingly =
there is a small piece missing from the =
fuselage.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>The model and =
wing bags need to be returned what do I need to =
do?<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>My Weights . . =
.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>Fuz=E2=80=82=E2=80=
=82=E2=80=82 =
25.76<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>R =
Wing=E2=80=82=E2=80=82 27.24<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>L =
Wing=E2=80=82=E2=80=82=E2=80=8233.88<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>Tail=E2=80=82=E2=80=
=82 =
4.14<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>Fin=E2=80=82=E2=80=
=82=E2=80=82 =
3.62<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>Accs=E2=80=82=E2=80=
=82 =
5<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>Total =
=
99.64<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>regards<o:p></o:p>=
</span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>Keith =
Wood<o:p></o:p></span></p></div></div></body></html>
------=_NextPart_000_0198_01DD1945.33474710--