File: D:/hMailServer/Data/hyperflight.co.uk/robin/D0/{D0E15A03-27DF-45DF-8793-9BC8A2CD674A}.eml
Return-Path: sales@hyperflight.co.uk
Delivered-To: robin@hyperflight.co.uk
Received: from mail-wr1-f69.google.com (mail-wr1-f69.google.com [209.85.221.69]) by
mail.itpartnership.com with ESMTPS (version=TLSv1.3 cipher=TLS_AES_128_GCM_SHA256
bits=128) ; Tue, 21 Jul 2026 17:33:09 +0100
Received: by mail-wr1-f69.google.com with SMTP id
ffacd0b85a97d-47f2de3ba47sf4906969f8f.1 for <sales@hyperflight.co.uk>; Tue,
21 Jul 2026 09:33:08 -0700 (PDT)
ARC-Seal: i=2; a=rsa-sha256; t=1784651588; cv=pass; d=google.com; s=arc-20260327; b=Uh47dVVaQ6SGprFWB+nLvUtCxQb6pv4M5fMndFhvyW6+y+/xfa3vxhdzOPR6nlXffB
HsgHaY2+PhY3HTBNkQCz6ZoyjqnsvnTPTElwApNEUv6WY8EoiZE9ujFk1DxghLBQ2y0i
Oo/3tg78VXehd07i3ntx6yijutnxg5+wuXfaFJEGeyJmwqOfsVo2aT/lB/D8lAMx9UNA
o1aoEOv/gke+5x8jNw+5mReiZbo/WZlmu9Qba6AuV8NEvWifNHu12Uhr681q07+cvfl7
ylwy2l6sVL030RzUsXhXdGTF2IwM60d35hBH/a5CDRrZBhkd5oXy0z/OPzYzgLhiCUf/ BM/A==
ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20260327; h=list-unsubscribe:list-archive:list-help:list-post:list-id
:mailing-list:precedence:auto-submitted:content-transfer-encoding :mime-version:subject:references:in-reply-to:message-id:to:reply-to
:from:date:dkim-signature; bh=bpzM9VN812K2TN4k+tHbXfK1T0fFueKX5l7c5mltTR0=;
fh=RV9eJa33/d1g5AFynK/6dcJxx42g6Ct8MR4qAUHyHq4=; b=iCG1DnJ0ZmztWLvkpBgVAS1CB/aQcUgokTdCBStatuq3J/Dn6YCoyKMqILHC5xoBNT
g5VW7bN2UJhC4RIlkshBpEyPA40PpIkxfzB3ISLTVNo/pLFBIQO4kbeBa8ZKyqHvKWk7
zWeAgaUS+wMOAUZSF8uc0IPD0nQqLXWwtGSDj8BKXvOjyIFre07rkpdDsEGkKy4Z5oI8
NtU+AIQNVjMDSgcZxjsQWTEnooPD7TRr62JmmoGB0p0ku53eZyrsUhdhzAoLlKozIQKw
beIQekWE5YjU4LyNWu8VesA+rTqLvOXzOwleDtlxCyPP9v78r1Gjf9uyjtNrIWH2RkI6 fu/A==;
darn=hyperflight.co.uk
ARC-Authentication-Results: i=2; mx.google.com; dkim=pass header.i=@csl-group.com header.s=csl-group1
header.b=HS3oITeA; spf=pass (google.com: domain of support.response=csl-group.com__44retz2mru6fv485@uwh2s1azva6ry6pf.9oa456k3jlby3vsd.vm5nw.0y-1idyquas.gbr100.bnc.salesforce.com
designates 18.133.212.9 as permitted sender) smtp.mailfrom="support.response=csl-group.com__44retz2mru6fv485@uwh2s1azva6ry6pf.9oa456k3jlby3vsd.vm5nw.0y-1idyquas.gbr100.bnc.salesforce.com";
dmarc=pass (p=QUARANTINE sp=REJECT dis=NONE) header.from=csl-group.com
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=cnzh-kuaitv.com; s=google; t=1784651588;
x=1785256388; darn=hyperflight.co.uk; h=list-unsubscribe:list-archive:list-help:list-post:list-id
:mailing-list:x-original-authentication-results:x-original-sender :precedence:auto-submitted:content-transfer-encoding:content-type
:mime-version:subject:references:in-reply-to:message-id:to:reply-to :from:date:from:to:cc:subject:date:message-id:reply-to:content-type;
bh=bpzM9VN812K2TN4k+tHbXfK1T0fFueKX5l7c5mltTR0=; b=E3C/6rqgl/NWiRCmBPax1oE0oFOwB6zVICsHf8L3sUrPDYix2b1joifZpgwCZcRlrs
lskuB5/35ZSQPl0BNUPiNCChZoUkGcQ3n4vJ6hMUHl6dKpkj1gD14c7A3RBKQY10WqnU
8ToS/lIIMyshJAebe822L0q6qerrBLB+cVnHc=
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20251104; t=1784651588;
x=1785256388; h=list-unsubscribe:list-archive:list-help:list-post :x-spam-checked-in-group:list-id:mailing-list
:x-original-authentication-results:x-original-sender:precedence :auto-submitted:content-transfer-encoding:content-type:mime-version
:subject:references:in-reply-to:message-id:to:reply-to:from:date :x-beenthere:x-gm-message-state:from:to:cc:subject:date:message-id
:reply-to:content-type; bh=bpzM9VN812K2TN4k+tHbXfK1T0fFueKX5l7c5mltTR0=;
b=WHZf5KduWuwCKdxGrJNDnphBCbBGNj24a71fKLPt+Wy48spwP0w13obnnM2HpUsx2S
Rsg1/rf+niwIzcbtS14uDHTL3teXSAc+0UxGqdd55YoxyHT1MqF0BHi2SCuD3YYSUG2n
kgic7kxiggawPJGbEwxQKhRQi6ASXDjh7ulxn/7EErrS7JWOq1NoqPaRkf3+GYRPWsn1
w4O1ZugyK+EJsTfyQU8AmAA2DBWKhKi1H64SOJhv5Tnep1PU1v19TVNbX4YL9Hcf6uy4
L1fo4wEsraDSfwe3hQdHt9P8HkTig8DCETsGVyqyWS7V8RumbZ4RtZT6KGO8lH+bRtND Iouw==
X-Forwarded-Encrypted: i=2;
AHgh+RqNsrGB9in27tepRvY3A2AhVy7RaqAZPHyAnJfnp9Ixki0Zvpxk+sggB4Naqtmna1D1Np/oWw==@hyperflight.co.uk
X-Gm-Message-State: AOJu0YyJDd23BAbwuu+b01+mlz+7dbiRiu137VVdiW64zkc43Fn21m0Y
IEOvo+8NXjiNvE+mnnQ40yOQFIV1uNu1/sKtcBr7pYX0GzzXZkn9zoaBddKjTW7r2ns=
X-Received: by 2002:a5d:5e93:0:b0:475:cd6f:721e with SMTP id
ffacd0b85a97d-47f62322750mr23934465f8f.44.1784651588375; Tue, 21 Jul 2026
09:33:08 -0700 (PDT)
X-BeenThere: 3cr@cnzh-kuaitv.com; h="Aa7YSPSdsfzACp3AdreF7BYMsIBc5Wnzt9peCB68yiNa3xeKew=="
Received: by 2002:a5d:638f:0:b0:47f:5d4f:3fcd with SMTP id
ffacd0b85a97d-47f5d4f401fls3220461f8f.0.-pod-prod-07-eu; Tue, 21 Jul 2026
09:23:22 -0700 (PDT)
X-Received: by 2002:a05:6000:29c9:b0:475:f0d1:eb5d with SMTP id
ffacd0b85a97d-47f62337b3cmr15586913f8f.56.1784651002313; Tue, 21 Jul 2026
09:23:22 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1784651002; cv=none; d=google.com; s=arc-20260327; b=qdGaHLfWf3Gxx0xUEcLrT0kwsFagQL3uf3sNgR34QBoCCgM8jYRYyuX1cVK+lRZT9y
c9x+70DO4AUmtGwnZ/pCGzlLgAwa54lHLW5M6v3YAUDTFvcZbTLkTtTsDxQqqamZ/n8r
C6YyCK7aMSBr73lRRckcmoNjK0y3x0OpQuZdCPkvp/BVlbMcmkZLXcPvQFUDFnikVmQe
1OFKXogC9WFuyiOhbnmfinKfU0peKwsormjm36GMJa0QcQZRoHWInujQfJgoG6kJU5L7
2YDJ2rWyG1h6p1dOTuVNlW7mbPSPobpcDdmX3bgvh1Sh6xbVF1cTCwLJbqqObaXgvf36 HXeg==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20260327; h=precedence:auto-submitted:content-transfer-encoding:mime-version
:subject:references:in-reply-to:message-id:to:reply-to:from:date :dkim-signature;
bh=bpzM9VN812K2TN4k+tHbXfK1T0fFueKX5l7c5mltTR0=; fh=bPIRdihkeIQt0T8G5AtPPndFjty75QxNvULllBoIepo=;
b=Il7OPCLfYM8AbFpRP5E7NFncAndQepNJfTnQRooGwHVRrSqdVFaK7So/ueyr9gKCKd
fexsXYu+0xvuVMDKWrdg5YSnLF80L8WFPpLEWssuPZEVWmtaRTegiIrF0PC3lSp5xS5k
BGml3wBneiek+Ovm8m+FLdYDDJeV/I9fsPYruLqpDZ+8WIyVavM02EPqJs16LLgRYDjV
Pz3CKyJW8D5k52FvcebKS8FlBoECoNfrzLDRGhTU35pI1B4YKe5cI6SPXtp3skJ9HuyA
WKfzZdcjViCrM3UkLEij8GeTvVHYIX4Mu3yej5BWRvyfYAT+NStW1U2qZ27uKLvskG4f rmMg==;
dara=google.com
ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@csl-group.com header.s=csl-group1
header.b=HS3oITeA; spf=pass (google.com: domain of support.response=csl-group.com__44retz2mru6fv485@uwh2s1azva6ry6pf.9oa456k3jlby3vsd.vm5nw.0y-1idyquas.gbr100.bnc.salesforce.com
designates 18.133.212.9 as permitted sender) smtp.mailfrom="support.response=csl-group.com__44retz2mru6fv485@uwh2s1azva6ry6pf.9oa456k3jlby3vsd.vm5nw.0y-1idyquas.gbr100.bnc.salesforce.com";
dmarc=pass (p=QUARANTINE sp=REJECT dis=NONE) header.from=csl-group.com
Received: from smtp-0a26f158434622e5a.core1.sfdc-5pakla.mta.salesforce.com (smtp-0a26f158434622e5a.core1.sfdc-5pakla.mta.salesforce.com.
[18.133.212.9]) by mx.google.com with ESMTPS id
ffacd0b85a97d-47f63e221afsi25979511f8f.94.2026.07.21.09.23.22 for <3cr@cnzh-kuaitv.com>
(version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256); Tue, 21 Jul
2026 09:23:22 -0700 (PDT)
Received-SPF: pass (google.com: domain of support.response=csl-group.com__44retz2mru6fv485@uwh2s1azva6ry6pf.9oa456k3jlby3vsd.vm5nw.0y-1idyquas.gbr100.bnc.salesforce.com
designates 18.133.212.9 as permitted sender) client-ip=18.133.212.9;
Received: from [127.0.0.1] ([127.0.0.1:41534]
helo=eaas-15.eaas.emailinfra.svc.cluster.local) by mx1.core1.sfdc-5pakla.mta.salesforce.com
(envelope-from <support.response=csl-group.com__44retz2mru6fv485@uwh2s1azva6ry6pf.9oa456k3jlby3vsd.vm5nw.0y-1idyquas.gbr100.bnc.salesforce.com>)
(ecelerity 4.7.0.20116 r(msys-ecelerity:salesforce/4.7/sb3)) with ESMTP id
7F/AC-01168-AFC9F5A6; Tue, 21 Jul 2026 16:23:22 +0000
Received: from 127.0.0.1 (localhost. [127.0.0.1]) by eaas-15 (EaaS) id <wVgrD000000000000000000000000000000000000000000000TIJ9IX004CE1MsPOQ8m8MpVGFvO3_A@sfdc.net>
for <"3cr@cnzh-kuaitv.com" <3cr@cnzh-kuaitv.com>> Tue, 21 Jul 2026 16:23:22
GMT (GMT)
Date: Tue, 21 Jul 2026 16:23:22 +0000 (GMT)
From: "'CSL Support' via 001" <3cr@cnzh-kuaitv.com>
Reply-To: support@webwayone.co.uk
To: "3cr@cnzh-kuaitv.com" <3cr@cnzh-kuaitv.com>
Message-ID: <wVgrD000000000000000000000000000000000000000000000TIJ9IX004CE1MsPOQ8m8MpVGFvO3_A@sfdc.net>
In-Reply-To: <47XNN1VK134_6a5f651e77097_bc81a7616dfdb2_sprut@zendesk.com>
References: <47XNN1VK134@zendesk.com> <010b019f84a18b86-5e08cdfe-e65a-4db3-80c5-c884691ca382-000000@eu-west-2.amazonses.com>
<47XNN1VK134_6a5f651e77097_bc81a7616dfdb2_sprut@zendesk.com>
Subject: Thank you for your request RE: {Request received} We have taken ownership of
your matter someone will be in touch shortly Case - 12957008 -
MIME-Version: 1.0
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable
Auto-Submitted: auto-generated
X-SFDC-AutoResponse: 500Tv00000kv0iW
Precedence: list
X-SFDC-Domain-Auth-Status: Active
X-SFDC-LK: 00D0Y000001IdyQ
X-SFDC-User: 0050Y000000noPN
X-Sender: postmaster@salesforce.com
X-mail_abuse_inquiries: https://www.salesforce.com/company/legal/abuse
X-SFDC-ORGTYPE: ACTIVE
X-SFDC-TLS-NoRelay: 1
X-SFDC-CORRELATION-ID: 0002fq23e48jlfh9
X-SFDC-Binding: 1WrIRBV94myi25uB
X-SFDC-App: coreapp
X-SFDC-Pod-Cell: gbr100
X-SFDC-EmailCategory: caseAutoResponseNotification
X-SFDC-EntityId: 500Tv00000kv0iW
X-SFDC-Interface: internal
X-Original-Sender: support.response@csl-group.com
X-Original-Authentication-Results: mx.google.com; dkim=pass header.i=@csl-group.com header.s=csl-group1
header.b=HS3oITeA; spf=pass (google.com: domain of support.response=csl-group.com__44retz2mru6fv485@uwh2s1azva6ry6pf.9oa456k3jlby3vsd.vm5nw.0y-1idyquas.gbr100.bnc.salesforce.com
designates 18.133.212.9 as permitted sender) smtp.mailfrom="support.response=csl-group.com__44retz2mru6fv485@uwh2s1azva6ry6pf.9oa456k3jlby3vsd.vm5nw.0y-1idyquas.gbr100.bnc.salesforce.com";
dmarc=pass (p=QUARANTINE sp=REJECT dis=NONE) header.from=csl-group.com
X-Original-From: CSL Support <support.response@csl-group.com>
Mailing-list: list 3cr@cnzh-kuaitv.com; contact 3cr+owners@cnzh-kuaitv.com
List-ID: <3cr.cnzh-kuaitv.com>
X-Spam-Checked-In-Group: 3cr@cnzh-kuaitv.com
X-Google-Group-Id: 455743360048
List-Post: <https://groups.google.com/a/cnzh-kuaitv.com/group/3cr/post>, <mailto:3cr@cnzh-kuaitv.com>
List-Help: <https://support.google.com/a/cnzh-kuaitv.com/bin/topic.py?topic=25838>, <mailto:3cr+help@cnzh-kuaitv.com>
List-Archive: <https://groups.google.com/a/cnzh-kuaitv.com/group/3cr/>
List-Unsubscribe: <mailto:googlegroups-manage+455743360048+unsubscribe@googlegroups.com>, <https://groups.google.com/a/cnzh-kuaitv.com/group/3cr/subscribe>
X-hMailServer-LoopCount: 1
Thank you for contacting CSL Support Services
Your case number is 12957008 and our Support team will start working on you=
r request as soon as possible.=20
We aim to respond within 4 hours however if your request is urgent then you=
can also call us on the numbers below:-
UK =96 01895 474444 | Ireland =96 1800 855695 | Netherlands +31 884747777
Alternatively, user manuals and guides are available via www.csl-group.com/=
installer-zone
Best regards,
CSL Support Team=20