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From: "sales@hyperflight.co.uk" <sales@hyperflight.co.uk>
Date: Wed, 13 May 2026 22:36:17 +0100
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Message-ID: <CAEDyXA4Ycu-w2ChEMqQM9rBTpA7jV1Y8zo-C3A7T181TTL_Ngw@mail.gmail.com>
Subject: Re: HyperFlight Enquiry - 22262
To: gconcha@outlook.cl
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Hi Gonzalo,

Oh dear, Something has gone wrong here. Can you please take photos of the
boxes and especially the Courier labels on the Astrid and servo boxes?

Kind regards, Neil.

This message has been dictated to my phone. Please ignore any errors.

On Wed, 13 May 2026 at 22:05, <gconcha@outlook.cl> wrote:

> Name: Gonzalo Hern=C3=A1n Concha Concha
>
> Country: Chile
>
> Telephone: 982949317
>
> Email: gconcha@outlook.cl
>
> Enquiry: Dear HiperFlight,
> Today I received my order, tracking number 108356. When it arrived, I
> wasn't home. Upon inspection, I noticed there were two boxes. The second
> box contained an ASTRID-E glider, which I didn't order, plus eight Emax
> servos, also not ordered. This second order corresponds to tracking numbe=
r
> 108357. I wanted to ask what we should do. How do I send them back? Do yo=
u
> ask FedEx to pick them up?
>
>

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<div>Hi Gonzalo,</div><div><br></div><div dir=3D"auto">Oh dear, Something h=
as gone wrong here. Can you please take photos of the boxes and especially =
the Courier labels on the Astrid and servo boxes?</div><div></div><div><br =
clear=3D"all"><div><div dir=3D"ltr" class=3D"gmail_signature" data-smartmai=
l=3D"gmail_signature">Kind regards, Neil. <br><br>This message has been dic=
tated to my phone. Please ignore any errors.</div></div></div><div><br><div=
 class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gmai=
l_attr">On Wed, 13 May 2026 at 22:05, &lt;<a href=3D"mailto:gconcha@outlook=
.cl">gconcha@outlook.cl</a>&gt; wrote:<br></div><blockquote class=3D"gmail_=
quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1=
ex">Name: Gonzalo Hern=C3=A1n Concha Concha<br><br>Country: Chile<br><br>Te=
lephone: 982949317<br><br>Email: <a href=3D"mailto:gconcha@outlook.cl" targ=
et=3D"_blank">gconcha@outlook.cl</a><br><br>Enquiry: Dear HiperFlight, <br>=
Today I received my order, tracking number 108356. When it arrived, I wasn&=
#39;t home. Upon inspection, I noticed there were two boxes. The second box=
 contained an ASTRID-E glider, which I didn&#39;t order, plus eight Emax se=
rvos, also not ordered. This second order corresponds to tracking number 10=
8357. I wanted to ask what we should do. How do I send them back? Do you as=
k FedEx to pick them up?<br><br></blockquote></div></div>

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