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File: D:/hMailServer/Data/hyperflight.co.uk/robin/C5/{C57222EA-CA42-4CBC-B36F-BD76C7C38FB9}.eml
From: <sales@hyperflight.co.uk>
To: "'Darek Niemczyk'" <darek.ma440@gmail.com>
References: <5C9E418E-7883-4502-9EF7-4404B4CD5A7C@gmail.com>
In-Reply-To: <5C9E418E-7883-4502-9EF7-4404B4CD5A7C@gmail.com>
Subject: RE: Order 108815
Date: Mon, 29 Jun 2026 13:54:31 +0100
Message-ID: <01bc01dd07c6$6dafa6d0$490ef470$@hyperflight.co.uk>
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Hi Dariusz,

=20

I am sorry about the delivery problem. I confirm we have receive the =
parcel
back.

=20

I confirm we could send it again, by UPS this time.

=20

Could you please pay an extra =A337 towards the UPS shipping cost?

=20

Please click on the link below to pay for this:

https://www.ipg-online.com/connect/gateway/processing?paymentUrlId=3D1e2a=
50c8-119f
-4040-a70e-5038ba86110e

=20

Please let me know as I do not see payments coming in.

=20

Also can you please confirm the delivery address.

=20

Kind regards,

=20

Neil.

=20

---------------------------

Neil Stainton

HyperFlight Ltd

1 Drybank Farm

Fosse Way, Ettington

Stratford-upon-Avon=20

UK CV37 7PD

=20

Mob: +44 (0)7821 351341

Email: neil@hyperflight.co.uk

Web  : www.hyperflight.co.uk

VAT ID: GB116294226

=20

=20

=20

=20

=20

=20

From: Darek Niemczyk <darek.ma440@gmail.com>=20
Sent: 28 June 2026 18:05
To: sales@hyperflight.co.uk
Subject: Order 108815

=20

Dear Customer Support,

I hope you are doing well.

I am contacting you regarding my order, which unfortunately was never =
delivered
to me. According to the tracking information, FedEx returned the package =
to you
instead of delivering it.

Could you please let me know what we can do to resolve this? If =
possible, I
would appreciate it if you could resend the order.

I would also like to ask if you could use a different shipping company =
this
time. Unfortunately, I have had several bad experiences with FedEx, and =
I would
prefer another carrier if that is an option.

Please let me know how we can proceed. Thank you very much for your =
help, and I
look forward to hearing from you.

Ordernumber: 108815

Tracking ID: 872464206511

Track ID return: 516844167566

=20

Best regards

Dariusz Niemczyk


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class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Dariusz,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>I am sorry about the delivery problem. I =
confirm we have receive the parcel back.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>I confirm we could send it again, by UPS this =
time.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>Could you =
please pay an extra =A337 towards the UPS shipping =
cost?<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'><o:p>&nbsp;</o=
:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>Please click =
on the link below to pay for this:<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'><a =
href=3D"https://www.ipg-online.com/connect/gateway/processing?paymentUrlI=
d=3D1e2a50c8-119f-4040-a70e-5038ba86110e">https://www.ipg-online.com/conn=
ect/gateway/processing?paymentUrlId=3D1e2a50c8-119f-4040-a70e-5038ba86110=
e</a><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'><o:p>&nbsp;</o=
:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>Please let me =
know as I do not see payments coming in.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'><o:p>&nbsp;</o=
:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>Also can you =
please confirm the delivery address.<o:p></o:p></span></p><p =
class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'><o:p>&nbsp;</o=
:p></span></b></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>Kind =
regards,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'><o:p>&nbsp;</o=
:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>Neil.<o:p></o:=
p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'><o:p>&nbsp;</o=
:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>--------------=
-------------<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>Neil =
Stainton<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>HyperFlight =
Ltd<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>1 Drybank =
Farm<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>Fosse Way, =
Ettington<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>Stratford-upon=
-Avon <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>UK CV37 =
7PD<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'><o:p>&nbsp;</o=
:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>Mob: +44 =
(0)7821 351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>Email: =
neil@hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>Web =A0: =
www.hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-ligatures:standardcontextual;mso-fareast-language:EN-US'>VAT ID: =
GB116294226<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Darek =
Niemczyk &lt;darek.ma440@gmail.com&gt; <br><b>Sent:</b> 28 June 2026 =
18:05<br><b>To:</b> sales@hyperflight.co.uk<br><b>Subject:</b> Order =
108815<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Calibri",sans-serif'>Dear =
Customer Support,<o:p></o:p></span></p></div><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Calibri",sans-serif'>I =
hope you are doing well.<o:p></o:p></span></p></div><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Calibri",sans-serif'>I am =
contacting you regarding my order, which unfortunately was never =
delivered to me. According to the tracking information, FedEx returned =
the package to you instead of delivering =
it.<o:p></o:p></span></p></div><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Calibri",sans-serif'>Could =
you please let me know what we can do to resolve this? If possible, I =
would appreciate it if you could resend the =
order.<o:p></o:p></span></p></div><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Calibri",sans-serif'>I =
would also like to ask if you could use a different shipping company =
this time. Unfortunately, I have had several bad experiences with FedEx, =
and I would prefer another carrier if that is an =
option.<o:p></o:p></span></p></div><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>Please let me know how we can =
proceed. Thank you very much for your help, and I look forward to =
hearing from you.<o:p></o:p></span></p></div><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>Ordernumber:&nbsp;</span><span=
 style=3D'font-family:"Verdana",sans-serif'>108815</span><span =
style=3D'font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><d=
iv style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>Tracking ID: =
872464206511<o:p></o:p></span></p></div><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Calibri",sans-serif'>Track =
ID return:&nbsp;516844167566<o:p></o:p></span></p></div><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'><o:p>&nbsp;</o:p></span></p></=
div><div style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Calibri",sans-serif'>Best =
regards<o:p></o:p></span></p></div><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>Dariusz =
Niemczyk<o:p></o:p></span></p></div></div></body></html>
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