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File: D:/hMailServer/Data/hyperflight.co.uk/robin/AB/{ABAE8BBD-8C1A-4D03-BB06-C6AFD9048B5C}.eml
Date: Mon, 27 Jul 2026 07:55:19 +0000 (GMT)
From: FedEx UK <uk@fedex.com>
To: "SALES@HYPERFLIGHT.CO.UK" <sales@hyperflight.co.uk>
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References: <atESx000000000000000000000000000000000000000000000TIOILD00CcPs51n6RxyP0e28GFx5cw@sfdc.net>
Subject: Reminder: Clearance of your shipment number 874599355567
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Hello NEIL,

I hope this email finds you well.

I am emailing you regarding your shipment number 874599355567 and with support ticket number C-249796496.

I am reaching you to inform that the shipment is currently held by the customs and our clearance team there needs the following:

Aluminum/Steel/Copper Derivatives Form

Our clearance team tried to contact the recipient to get the needed information but there is no response from the consignee.

Kindly provide the needed information by 07/27. Otherwise, the parcel will be returned back at your expense as per FedEx return policy.

Rest assured once the information is obtained, I will pass it to the relevant team to expedite the process.

Please accept my apologies regarding any inconvenience caused.

If you need any further assistance, do not hesitate to reach us via our website https://www.fedex.com/global/choose-location.html

Have a wonderful day!

Kind Regards



Your Feedback is incredibly Valuable: How did we do today? Please take 2 minutes to let us know what you think of FedEx.

Kind Regards

Nouran S | Customer Care Representative | FedEx Express | Registered Office: Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands fedex.com

This message and any attachment are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. If you are not the intended recipient you must not copy this message or attachment or disclose the contents to any other person.

OTcwMzE1Mw



--------------- Original Message ---------------
From: FedEx UK [uk@fedex.com]
Sent: 7/24/2026, 12:27 PM
To: SALES@HYPERFLIGHT.CO.UK
Interaction Title: Clearance of your shipment number 874599355567


Hello NEIL,

I hope this email finds you well.

I am emailing you regarding your shipment number 874599355567 and with support ticket number C-249796496.

I am reaching you to inform that the shipment is currently held by the customs and our clearance team there needs the following:

Aluminum/Steel/Copper Derivatives Form

Our clearance team tried to contact the recipient to get the needed information but there is no response from the consignee.

Kindly provide the needed information by 07/27. Otherwise, the parcel will be returned back at your expense as per FedEx return policy.

Rest assured once the information is obtained, I will pass it to the relevant team to expedite the process.

Please accept my apologies regarding any inconvenience caused.

If you need any further assistance, do not hesitate to reach us via our website https://www.fedex.com/global/choose-location.html

Have a wonderful day!

Kind Regards


Your Feedback is incredibly Valuable: How did we do today? Please take 2 minutes to let us know what you think of FedEx.

Kind Regards

Nouran S | Customer Care Representative | FedEx Express | Registered Office: Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands fedex.com

This message and any attachment are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. If you are not the intended recipient you must not copy this message or attachment or disclose the contents to any other person.

OTcwMzE1Mw
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<html><div><br>
<div style="color: #000000; font-family: 'Times New Roman'; font-size: medium; white-space: normal;">
<div style="font-family: 'Segoe UI'; font-size: 14px; line-height: 20px;">
<p>Hello NEIL,</p>
<p>I hope this email finds you well.</p>
<p>I am emailing you regarding your shipment number&nbsp;874599355567&nbsp;and with support ticket number&nbsp;C-249796496.</p>
<p>I am reaching you to inform that the shipment is currently held by the customs and our clearance team there needs the following:</p>
<ul>
<li>Aluminum/Steel/Copper Derivatives Form</li>
</ul>
<p>Our clearance team tried to contact the recipient to get the needed information but there is no response from the consignee.</p>
<p>Kindly provide the needed information by&nbsp;07/27. Otherwise, the parcel will be returned back at your expense as per FedEx return policy.</p>
<p>Rest assured once the information is obtained, I will pass it to the relevant team to expedite the process.</p>
<p>Please accept my apologies regarding any inconvenience caused.</p>
<p>If you need any further assistance, do not hesitate to reach us via our website&nbsp;<a shape="rect" href="https://www.fedex.com/global/choose-location.html" target="_blank" rel="noopener noreferrer">https://www.fedex.com/global/choose-location.html</a></p>
<p>Have a wonderful day!</p>
<p>Kind Regards</p>
</div>
</div>
</div>
<p style="font-family: arial; font-size: 9pt;">Your Feedback is incredibly Valuable: How did we do today? Please take <a title="2 minutes" href="https://fedex.eu.qualtrics.com/jfe/form/SV_eXQmcVdjnJspxGe?cs_unit=fedex_cs_ NjcwMzU3OQ&amp;Q_language=EN"><strong>2 minutes</strong></a> to let us know what you think of FedEx.<br><br>Kind Regards<br><br><strong>Nouran S</strong> | Customer Care Representative | FedEx Express | Registered Office: Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands <a title="fedex.com" href="https://www.fedex.com">fedex.com</a></p>
<p style="font-family: arial; font-size: 9pt;">This message and any attachment are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. If you are not the intended recipient you must not copy this message or attachment or disclose the contents to any other person.</p>
<div><span style="color: white;">OTcwMzE1Mw</span></div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>--------------- Original Message ---------------<br clear="none"><b>From:</b> FedEx UK [uk@fedex.com]<br clear="none"><b>Sent:</b> 7/24/2026, 12:27 PM<br clear="none"><b>To:</b> SALES@HYPERFLIGHT.CO.UK<br clear="none"><b>Interaction Title:</b> Clearance of your shipment number 874599355567<br clear="none"><br clear="none"></div>
<div><br clear="none">
<div style="font-family: 'Segoe UI'; font-size: 14px; line-height: 20px;">
<p>Hello NEIL,</p>
<p>I hope this email finds you well.</p>
<p>I am emailing you regarding your shipment number <strong>874599355567</strong> and with support ticket number <strong>C-249796496</strong>.</p>
<p>I am reaching you to inform that the shipment is currently held by the customs and our clearance team there needs the following:</p>
<ul>
<li>Aluminum/Steel/Copper Derivatives Form</li>
</ul>
<p>Our clearance team tried to contact the recipient to get the needed information but there is no response from the consignee.</p>
<p>Kindly provide the needed information by <strong>07/27</strong>. Otherwise, the parcel will be returned back at your expense as per FedEx return policy.</p>
<p>Rest assured once the information is obtained, I will pass it to the relevant team to expedite the process.</p>
<p>Please accept my apologies regarding any inconvenience caused.</p>
<p>If you need any further assistance, do not hesitate to reach us via our website <a shape="rect" href="https://www.fedex.com/global/choose-location.html" target="_blank" rel="noopener noreferrer">https://www.fedex.com/global/choose-location.html</a></p>
<p>Have a wonderful day!</p>
<p>Kind Regards</p>
</div>
</div>
<p style="font-family: arial; font-size: 9pt;">Your Feedback is incredibly Valuable: How did we do today? Please take <a shape="rect" title="2 minutes" href="https://fedex.eu.qualtrics.com/jfe/form/SV_eXQmcVdjnJspxGe?cs_unit=fedex_cs_ NjcwMzU3OQ&amp;Q_language=EN" target="_blank" rel="noopener noreferrer"><strong>2 minutes</strong></a> to let us know what you think of FedEx.<br clear="none"><br clear="none">Kind Regards<br clear="none"><br clear="none"><strong>Nouran S</strong> | Customer Care Representative | FedEx Express | Registered Office: Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands <a shape="rect" title="fedex.com" href="https://www.fedex.com" target="_blank" rel="noopener noreferrer">fedex.com</a></p>
<p style="font-family: arial; font-size: 9pt;">This message and any attachment are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. If you are not the intended recipient you must not copy this message or attachment or disclose the contents to any other person.</p>
<div><span style="color: white;">OTcwMzE1Mw</span></div>
<div><img alt="" src="https://fedex-ced.my.salesforce.com/servlet/servlet.ImageServer?oid=00D3k000000v7jg&amp;esid=018KY00000HIacS&amp;from=int"></div><img alt="" src="https://fedex-ced.my.salesforce.com/servlet/servlet.ImageServer?oid=00D3k000000v7jg&esid=018KY00000HKNxu&from=ext"></html>
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