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From: "sales@hyperflight.co.uk" <sales@hyperflight.co.uk>
Date: Tue, 4 Aug 2026 22:54:39 +0100
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Message-ID: <CAEDyXA7Mta0NoOFLLA+4-fx=XM67J-V-8y5twVRW4qp9CHyOgA@mail.gmail.com>
Subject: Re: My recent order 110126
To: Tom Coles <tom.coles@yahoo.com>
Cc: robin norman <nitrorob@hotmail.co.uk>
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Hi Tom,

Very sorry that we missed out the wing bags.

It will be best if you order the high current pico switch and the 162 cm
wing bags (which will be good), and anything else you need as a separate
transaction. We will send the missing bags with the order.

Please return the incorrect/unwanted items separately and we will credit
you upon receipt.

Kind regards, Neil.

This message has been dictated to my phone. Please ignore any errors.

On Tue, 4 Aug 2026 at 20:53, Tom Coles <tom.coles@yahoo.com> wrote:

> Hi,
>
> I just wanted to say thank you for my beautiful new model =E2=80=93 I=E2=
=80=99m really
> pleased with it.
>
> Unfortunately, I noticed that the wing bags were missing from the box.
>
> I also made a mistake with my order. The transport bag I ordered (110 cm)
> is too small for the Wazzup model. I also believe the Pico switch may not
> be rated for sufficient current for this model, and I would like to repla=
ce
> it with a higher-amp-rated version.
>
> Could you please advise me on the best way to sort this out? I would also
> like to order some of the red antenna rubber supports, as I believe you
> mentioned you had some available.
>
> I noticed you don=E2=80=99t currently have the 125 cm transport bag in st=
ock.
> Would the 162 cm bag be a suitable alternative, or would it leave too muc=
h
> room for the model to move around during transport?
>
> I=E2=80=99m happy to return the incorrect items. To speed things up, I=E2=
=80=99m also
> happy to pay for the replacement items now, and then you can refund me on=
ce
> you have received the returned items.
>
> Many thanks for your help.
>
> Kind regards,
>
> Tom
>
> Yahoo Mail: Search, organise, conquer
> <https://mail.onelink.me/107872968?pid=3Dnativeplacement&c=3DUS_Acquisiti=
on_YMktg_315_SearchOrgConquer_EmailSignature&af_sub1=3DAcquisition&af_sub2=
=3DUS_YMktg&af_sub3=3D&af_sub4=3D100002039&af_sub5=3DC01_Email_Static_&af_i=
os_store_cpp=3D0c38e4b0-a27e-40f9-a211-f4e2de32ab91&af_android_url=3Dhttps:=
//play.google.com/store/apps/details?id=3Dcom.yahoo.mobile.client.android.m=
ail&listing=3Dsearch_organize_conquer>
>

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Content-Transfer-Encoding: quoted-printable

<div></div><div>Hi Tom,</div><div><br></div><div dir=3D"auto">Very sorry th=
at we missed out the wing bags.=C2=A0</div><div dir=3D"auto"><br></div><div=
 dir=3D"auto">It will be best if you order the high current pico switch and=
 the 162 cm wing bags (which will be good), and anything else you need as a=
 separate transaction. We will send the missing bags with the order.=C2=A0<=
/div><div dir=3D"auto"><br></div><div dir=3D"auto">Please return the incorr=
ect/unwanted items separately and we will credit you upon receipt.=C2=A0</d=
iv><div><br clear=3D"all"><div><div dir=3D"ltr" class=3D"gmail_signature" d=
ata-smartmail=3D"gmail_signature">Kind regards, Neil. <br><br>This message =
has been dictated to my phone. Please ignore any errors.</div></div></div><=
div><br><div class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" c=
lass=3D"gmail_attr">On Tue, 4 Aug 2026 at 20:53, Tom Coles &lt;<a href=3D"m=
ailto:tom.coles@yahoo.com">tom.coles@yahoo.com</a>&gt; wrote:<br></div><blo=
ckquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #c=
cc solid;padding-left:1ex"><div><p>Hi,</p><p>I just wanted to say thank you=
 for my beautiful new model =E2=80=93 I=E2=80=99m really pleased with it.</=
p><p>Unfortunately, I noticed that the wing bags were missing from the box.=
</p><p>I also made a mistake with my order. The transport bag I ordered (11=
0 cm) is too small for the Wazzup model. I also believe the Pico switch may=
 not be rated for sufficient current for this model, and I would like to re=
place it with a higher-amp-rated version.</p><p>Could you please advise me =
on the best way to sort this out? I would also like to order some of the re=
d antenna rubber supports, as I believe you mentioned you had some availabl=
e.</p><p>I noticed you don=E2=80=99t currently have the 125 cm transport ba=
g in stock. Would the 162 cm bag be a suitable alternative, or would it lea=
ve too much room for the model to move around during transport?</p><p>I=E2=
=80=99m happy to return the incorrect items. To speed things up, I=E2=80=99=
m also happy to pay for the replacement items now, and then you can refund =
me once you have received the returned items.</p><p>Many thanks for your he=
lp.</p><p>Kind regards,<br><br></p><p>Tom</p></div><div><br><div id=3D"m_11=
70207677080982271ymail_android_signature"><a id=3D"m_1170207677080982271yma=
il_android_signature_link" href=3D"https://mail.onelink.me/107872968?pid=3D=
nativeplacement&amp;c=3DUS_Acquisition_YMktg_315_SearchOrgConquer_EmailSign=
ature&amp;af_sub1=3DAcquisition&amp;af_sub2=3DUS_YMktg&amp;af_sub3=3D&amp;a=
f_sub4=3D100002039&amp;af_sub5=3DC01_Email_Static_&amp;af_ios_store_cpp=3D0=
c38e4b0-a27e-40f9-a211-f4e2de32ab91&amp;af_android_url=3Dhttps://play.googl=
e.com/store/apps/details?id=3Dcom.yahoo.mobile.client.android.mail&amp;list=
ing=3Dsearch_organize_conquer" target=3D"_blank">Yahoo Mail: Search, organi=
se, conquer</a></div></div></blockquote></div></div>

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