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; Thu, 30 Apr 2026 15:50:11 +0100
From: <sales@hyperflight.co.uk>
To: <surinder@itpartnership.com>
References: <f5596c2819784efcb0ddff186b15a4a5@90329847>
In-Reply-To: <f5596c2819784efcb0ddff186b15a4a5@90329847>
Subject: FW: Important updates to customs declarations and category of items
Date: Thu, 30 Apr 2026 15:50:13 +0100
Message-ID: <00db01dcd8b0$a66ae7e0$f340b7a0$@hyperflight.co.uk>
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Please check this
=20
From: Royal Mail <royalmail@serviceinfo.royalmail.com>=20
Sent: 30 April 2026 15:01
To: sales@hyperflight.co.uk
Subject: Important updates to customs declarations and category of items
=20
Important information about your Royal Mail service
=09
=20
=
<https://app.serviceinfo.royalmail.com/e/er?s=3D90329847&lid=3D10&elqTrac=
kId=3Da62b6679387f47b488ac43e5ba29c1ad&elq=3Df5596c2819784efcb0ddff186b15=
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<https://images.serviceinfo.royalmail.com/EloquaImages/clients/RoyalMailS=
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ht_header_2026-v2.png>=20
=20
Important updates to customs declarations and
category of items=20
Dear Sir/Madam,
We are writing to you as a customer who has exported on our postal =
services, to inform you of upcoming changes which will take effect from =
1 June 2026.
At present, all international postal items of commercial value require =
the completion of a CN22 or CN23 form, alongside the provision of =
electronic customs data. This information is used to generate the =
customs declaration for your shipment.
From 1 June 2026, the following changes will be introduced:
* A legislative update will affect how the 'Category of Items' is =
selected for international shipments. The existing 'Sale of Goods' =
category will be divided into two distinct options:=20
* B2B (Commercial sale of goods): Transactions involving the sale of =
goods from your business to an overseas business
* B2C (eCommerce goods): Transactions involving the sale of goods from =
your business directly to an overseas customer
* To simplify the selection process, the 'Mixed' category will be =
removed.=20
* Additionally, we will standardise the use of the CN23 customs =
declaration form across all of our postal services and shipping =
solutions. The CN22 form will no longer be used or available for =
selection, except in cases where combined labels are selected, where =
CN22 will still apply.=20
For more information on export data requirements, please visit our web =
page here: How to send internationally =
<https://help.royalmail.com/personal/s/article/How-to-send-internationall=
y?elqTrackId=3Dfaf7ab8a96cd4cb8ac3a1e0be217884b&elq=3Df5596c2819784efcb0d=
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9F67D4C1C4DF297A5609755546487FC73CE3F1856AD694F3071F0C02C88481> .
Yours faithfully,
Michael Irwin
Director of Export
Royal Mail & Parcelforce Worldwide
=
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a4-f0cd-466b-925c-40442eab73aa%7d_spacer-gmail-1.png>=20
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=20
Sent to you by:
=
<https://app.serviceinfo.royalmail.com/e/er?s=3D90329847&lid=3D10&elqTrac=
kId=3Df30d9d234117478eb3037cc8d058d9fe&elq=3Df5596c2819784efcb0ddff186b15=
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q=3Df5596c2819784efcb0ddff186b15a4a5&elqaid=3D7543&elqat=3D1&elqCampaignI=
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=20
=09
Royal Mail and the cruciform are registered trade marks of Royal Mail =
Group Ltd. =C2=A9 Royal Mail Group Ltd 2026. All rights reserved.
Royal Mail Group Ltd, registered in England and Wales, number 4138203, =
registered office: 185 Farringdon Road, London, EC1A 1AA.=20
=
<https://app.serviceinfo.royalmail.com/e/FooterImages/FooterImage1?elq=3D=
f5596c2819784efcb0ddff186b15a4a5&siteid=3D90329847>=20
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class=3DMsoNormal><span =
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/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Royal Mail =
<royalmail@serviceinfo.royalmail.com> <br><b>Sent:</b> 30 April =
2026 15:01<br><b>To:</b> sales@hyperflight.co.uk<br><b>Subject:</b> =
Important updates to customs declarations and category of =
items<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><div align=3Dcenter><table =
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style=3D'mso-line-height-alt:.75pt'><span =
style=3D'font-size:1.0pt;font-family:"Calibri",sans-serif;color:#E5E5E5'>=
Important information about your Royal Mail =
service<o:p></o:p></span></p></div></td></tr><tr><td =
style=3D'padding:0cm 0cm 0cm 0cm'><div align=3Dright><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
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style=3D'font-size:16.5pt;font-family:"Calibri",sans-serif;color:#DA202A'=
>Important updates to customs declarations and<br>category of items =
<o:p></o:p></span></b></p></td></tr></table></td></tr></table></td></tr><=
tr><td style=3D'padding:0cm 0cm 0cm 0cm'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;background:white;border-collapse:collapse'><tr><td =
style=3D'padding:15.0pt 15.0pt 15.0pt 15.0pt'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:1=
3.5pt'><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif;color:#404044'=
>Dear Sir/Madam,<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:1=
3.5pt'><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif;color:#404044'=
>We are writing to you as a customer who has exported on our postal =
services, to inform you of upcoming changes which will take effect from =
<b>1 June 2026.</b><o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:1=
3.5pt'><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif;color:#404044'=
>At present, all international postal items of commercial value require =
the completion of a CN22 or CN23 form, alongside the provision of =
electronic customs data. This information is used to generate the =
customs declaration for your shipment.<o:p></o:p></span></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:1=
3.5pt'><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif;color:#404044'=
>From <b>1 June 2026</b>, the following changes will be =
introduced:<o:p></o:p></span></p><ul type=3Ddisc><li class=3DMsoNormal =
style=3D'color:#404044;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:13.5pt;mso-list:l0 level1 lfo1'><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif'>A =
legislative update will affect how the <b>'Category of Items'</b> is =
selected for international shipments. The existing <b>'Sale of Goods' =
</b>category will be divided into two distinct options: =
<o:p></o:p></span></li><ul type=3Dcircle><li class=3DMsoNormal =
style=3D'color:#404044;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:13.5pt;mso-list:l0 level2 lfo1'><b><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif'>B2B =
(Commercial sale of goods)</span></b><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif'>: =
Transactions involving the sale of goods from your business to an =
overseas business<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#404044;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:13.5pt;mso-list:l0 level2 lfo1'><b><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif'>B2C =
(eCommerce goods)</span></b><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif'>: =
Transactions involving the sale of goods from your business directly to =
an overseas customer<o:p></o:p></span></li></ul><li class=3DMsoNormal =
style=3D'color:#404044;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:13.5pt;mso-list:l0 level1 lfo1'><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif'>To simplify =
the selection process, the <b>'Mixed'</b> category will be removed. =
<o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#404044;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;line-height:13.5pt;mso-list:l0 level1 lfo1'><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif'>Additionally,=
we will standardise the use of the <b>CN23 customs declaration form</b> =
across all of our postal services and shipping solutions. The =
<b>CN22</b> form will no longer be used or available for selection, =
except in cases <b>where combined labels are selected</b>, where CN22 =
will still apply. <o:p></o:p></span></li></ul><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:1=
3.5pt'><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif;color:#404044'=
>For more information on export data requirements, please visit our web =
page here: <a =
href=3D"https://help.royalmail.com/personal/s/article/How-to-send-interna=
tionally?elqTrackId=3Dfaf7ab8a96cd4cb8ac3a1e0be217884b&elq=3Df5596c28=
19784efcb0ddff186b15a4a5&elqaid=3D7543&elqat=3D1&elqCampaignI=
d=3D8529&elqak=3D8AF5AB9F67D4C1C4DF297A5609755546487FC73CE3F1856AD694=
F3071F0C02C88481" target=3D"_blank">How to send =
internationally</a>.<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:1=
3.5pt'><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif;color:#404044'=
>Yours faithfully,<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:1=
3.5pt'><b><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif;color:#404044'=
>Michael Irwin</span></b><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif;color:#404044'=
><br>Director of Export<br>Royal Mail & Parcelforce =
Worldwide<o:p></o:p></span></p></td></tr></table></td></tr></table></td><=
/tr></table></td></tr></table></td></tr><tr><td style=3D'padding:0cm 0cm =
0cm 0cm'><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;border-collapse:collapse'><tr><td =
style=3D'padding:0cm 0cm 0cm 0cm'><p class=3DMsoNormal><img border=3D0 =
width=3D300 height=3D1 style=3D'width:3.125in;height:.0104in' =
id=3D"_x0000_i1032" =
src=3D"https://img.en25.com/EloquaImages/clients/ParcelforceWorldwide/%7b=
487bc0a4-f0cd-466b-925c-40442eab73aa%7d_spacer-gmail-1.png"><o:p></o:p></=
p></td><td style=3D'padding:0cm 0cm 0cm 0cm'><p class=3DMsoNormal><img =
border=3D0 width=3D300 height=3D1 style=3D'width:3.125in;height:.0104in' =
id=3D"_x0000_i1031" =
src=3D"https://img.en25.com/EloquaImages/clients/ParcelforceWorldwide/%7b=
487bc0a4-f0cd-466b-925c-40442eab73aa%7d_spacer-gmail-1.png"><o:p></o:p></=
p></td></tr></table></td></tr></table></div><p class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><o:p> </o:p></p><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;background:#E3E3DF;border-collapse:collapse'><tr><t=
d style=3D'padding:0cm 0cm 0cm 0cm'><div align=3Dcenter><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D600 =
style=3D'width:450.0pt;background:#E3E3DF;border-collapse:collapse'><tr><=
td style=3D'padding:0cm 0cm 0cm 0cm'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;border-collapse:collapse'><tr><td =
style=3D'padding:22.5pt 15.0pt 22.5pt 15.0pt'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D"100%" style=3D'width:100.0%;border-collapse:collapse'><tr><td =
style=3D'padding:0cm 0cm 0cm 0cm'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 align=3Dleft =
style=3D'border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25p=
t'><tr><td style=3D'padding:0cm 0cm 20.25pt 0cm'><p class=3DMsoNormal =
style=3D'line-height:15.0pt'><span =
style=3D'font-size:10.5pt;font-family:"Calibri",sans-serif;color:#404044'=
>Sent to you by:<o:p></o:p></span></p></td></tr><tr><td =
style=3D'padding:0cm 0cm 0cm 0cm'><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><a =
href=3D"https://app.serviceinfo.royalmail.com/e/er?s=3D90329847&lid=3D=
10&elqTrackId=3Df30d9d234117478eb3037cc8d058d9fe&elq=3Df5596c2819=
784efcb0ddff186b15a4a5&elqaid=3D7543&elqat=3D1&elqak=3D8AF5CB=
A5CE4C3E15F4D34D8925BCE1CA07E6C73CE3F1856AD694F3071F0C02C88481" =
target=3D"_blank"><span style=3D'text-decoration:none'><img border=3D0 =
width=3D245 height=3D80 style=3D'width:2.552in;height:.8333in' =
id=3D"_x0000_i1030" =
src=3D"https://images.serviceinfo.royalmail.com/EloquaImages/clients/Roya=
lMailService/%7B4b3ff338-524d-4021-b479-aac9b7644848%7D_RM_and_PFW_logo_2=
025.png" =
alt=3D"?elqTrack=3Dtrue#"></span></a><o:p></o:p></p></td></tr></table><ta=
ble class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
align=3Dright =
style=3D'border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25p=
t'><tr style=3D'height:64.5pt'><td style=3D'padding:0cm 0cm 0cm =
0cm;height:64.5pt'></td></tr><tr><td style=3D'padding:0cm 0cm 0cm =
0cm'><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td style=3D'padding:0cm 0cm 0cm =
0cm'><p class=3DMsoNormal><a =
href=3D"https://app.serviceinfo.royalmail.com/e/er?s=3D90329847&lid=3D=
1605&elqTrackId=3D10c4ddacff00478d9182e6eeb6bb73bf&elq=3Df5596c28=
19784efcb0ddff186b15a4a5&elqaid=3D7543&elqat=3D1&elqak=3D8AF5=
DEA5C7F13AFDB6865FE6319E5F9BF9CFC73CE3F1856AD694F3071F0C02C88481" =
target=3D"_blank"><span style=3D'text-decoration:none'><img border=3D0 =
width=3D44 height=3D39 style=3D'width:.4583in;height:.4062in' =
id=3D"_x0000_i1029" =
src=3D"https://images.serviceinfo.royalmail.com/EloquaImages/clients/Roya=
lMailService/%7B80b8dda0-5aeb-417a-a590-67ca334ec8cb%7D_insta-logo-2024.p=
ng" alt=3D"?elqTrack=3Dtrue#"></span></a><o:p></o:p></p></td><td =
width=3D5 style=3D'width:3.75pt;padding:0cm 0cm 0cm 0cm'></td><td =
style=3D'padding:0cm 0cm 0cm 0cm'><p class=3DMsoNormal><a =
href=3D"https://app.serviceinfo.royalmail.com/e/er?s=3D90329847&lid=3D=
17&elqTrackId=3D6bbfc7dfa1f64f89a04fb1928aefe320&elq=3Df5596c2819=
784efcb0ddff186b15a4a5&elqaid=3D7543&elqat=3D1&elqak=3D8AF5CB=
44D1AF74CCECBC6F288E4E992DF6D1C73CE3F1856AD694F3071F0C02C88481" =
target=3D"_blank"><span style=3D'text-decoration:none'><img border=3D0 =
width=3D38 height=3D39 style=3D'width:.3958in;height:.4062in' =
id=3D"_x0000_i1028" =
src=3D"https://images.serviceinfo.royalmail.com/EloquaImages/clients/Roya=
lMailService/%7Bb3f3722c-d407-49ff-af36-22d9f0561247%7D_LI-Logo-2024.png"=
alt=3D"?elqTrack=3Dtrue#"></span></a><o:p></o:p></p></td><td width=3D5 =
style=3D'width:3.75pt;padding:0cm 0cm 0cm 0cm'></td><td =
style=3D'padding:0cm 0cm 0cm 0cm'><p class=3DMsoNormal><a =
href=3D"https://app.serviceinfo.royalmail.com/e/er?s=3D90329847&lid=3D=
18&elqTrackId=3D1cc1b5405bee450c9915bdac6ae53b31&elq=3Df5596c2819=
784efcb0ddff186b15a4a5&elqaid=3D7543&elqat=3D1&elqak=3D8AF52F=
C33F5F4CCF67BEBB1E3857D28F1701C73CE3F1856AD694F3071F0C02C88481" =
target=3D"_blank"><span style=3D'text-decoration:none'><img border=3D0 =
width=3D38 height=3D39 style=3D'width:.3958in;height:.4062in' =
id=3D"_x0000_i1027" =
src=3D"https://images.serviceinfo.royalmail.com/EloquaImages/clients/Roya=
lMailService/%7B13ab8f16-fbcf-4aec-9760-a1ccb26b3ee5%7D_fb-logo-2024v2.pn=
g" alt=3D"?elqTrack=3Dtrue#"></span></a><o:p></o:p></p></td><td =
width=3D5 style=3D'width:3.75pt;padding:0cm 0cm 0cm 0cm'></td><td =
style=3D'padding:0cm 0cm 0cm 0cm'><p class=3DMsoNormal><a =
href=3D"https://x.com/royalmail?elqTrackId=3D5b6ead5a59f440d68872c788e83b=
167c&elq=3Df5596c2819784efcb0ddff186b15a4a5&elqaid=3D7543&elq=
at=3D1&elqCampaignId=3D8529&elqak=3D8AF55DFCEF402BED36AB115EC3D96=
F23E485C73CE3F1856AD694F3071F0C02C88481" target=3D"_blank"><span =
style=3D'text-decoration:none'><img border=3D0 width=3D38 height=3D39 =
style=3D'width:.3958in;height:.4062in' id=3D"_x0000_i1026" =
src=3D"https://images.serviceinfo.royalmail.com/EloquaImages/clients/Roya=
lMailService/%7B52743b2c-1484-47a3-bded-c5594413b6c9%7D_X-logo-2024v2.png=
" =
alt=3D"?elqTrack=3Dtrue#"></span></a><o:p></o:p></p></td></tr></table></d=
iv></td></tr></table></td></tr></table></td></tr></table></td></tr></tabl=
e></div></td></tr></table></div><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><o:p> </o:p></p><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;background:#53535A;border-collapse:collapse'><tr><t=
d style=3D'padding:22.5pt 0cm 22.5pt 0cm'><div align=3Dcenter><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D600 =
style=3D'width:450.0pt;background:#53535A;border-collapse:collapse'><tr><=
td style=3D'padding:0cm 15.0pt 20.25pt 15.0pt'><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;border-collapse:collapse'><tr><td =
style=3D'padding:0cm 0cm 0cm =
0cm'></td></tr></table></div></td></tr><tr><td style=3D'padding:0cm =
15.0pt 0cm 15.0pt'><p class=3DMsoNormal =
style=3D'line-height:12.0pt'><span =
style=3D'font-size:9.0pt;font-family:"Calibri",sans-serif;color:white'>Ro=
yal Mail and the cruciform are registered trade marks of Royal Mail =
Group Ltd. =C2=A9 Royal Mail Group Ltd 2026. All rights =
reserved.<br>Royal Mail Group Ltd, registered in England and Wales, =
number 4138203, registered office: 185 Farringdon Road, London, EC1A =
1AA. =
<o:p></o:p></span></p></td></tr></table></div></td></tr></table></div></t=
d></tr></table></div><p class=3DMsoNormal><img border=3D0 width=3D1 =
height=3D1 style=3D'width:.0104in;height:.0104in' id=3D"_x0000_i1025" =
src=3D"https://app.serviceinfo.royalmail.com/e/FooterImages/FooterImage1?=
elq=3Df5596c2819784efcb0ddff186b15a4a5&siteid=3D90329847"><o:p></o:p>=
</p></div></div></body></html>
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