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From: "sales@hyperflight.co.uk" <sales@hyperflight.co.uk>
Date: Mon, 15 Jun 2026 21:11:38 +0100
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Subject: Re: Order Number 108849
To: Heinemann Flugmodellbau <info@heinemann-flugmodellbau.de>
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Okay. Best to let sleeping dogs lie. Maybe he has found the pieces or
solved the problem himself.

Kind regards, Neil.

This message has been dictated to my phone. Please ignore any errors.

On Mon, 15 Jun 2026 at 20:17, Heinemann Flugmodellbau <
info@heinemann-flugmodellbau.de> wrote:

> Hi Neil,
>
> just FYI: I did not hear back from this customer.
>
> Regards,
> Lars
> --
>
> Heinemann Flugmodellbau =E2=80=A2 Lars Heinemann
> Auf der Altstadt 30
> 21335 Lu=CC=88neburg
>
> www.heinemann-flugmodellbau.de
> info@heinemann-flugmodellbau.de
>
>
>
>
>
>
>
> > Am 10.06.2026 um 11:48 schrieb sales@hyperflight.co.uk:
> >
> > Hi Lars,
> >  I think this customer is just short of 2pcs A27.  Can you please check
> with him and resolve this?
> >  Kind regards,
> >  Neil.
> >  ---------------------------
> > Neil Stainton
> > HyperFlight Ltd
> > 1 Drybank Farm
> > Fosse Way, Ettington
> > Stratford-upon-Avon UK CV37 7PD
> >  Mob/WhatsApp: +44 (0)7821 351341
> > Email: neil@hyperflight.co.uk
> > Web  : www.hyperflight.co.uk
> > VAT ID: GB116294226
> > EORI: GB116294226000
> >    From: Mike Ball <mball101@gmail.com>
> > Sent: 10 June 2026 01:49
> > To: sales@hyperflight.co.uk
> > Subject: Order Number 108849
> >  I received this order a few days ago and found a few problems, see pic=
s.
> > A few balsa pieces are roughed up and I am missing parts. Can you pleas=
e
> send the missing parts?
> > Part number A27, 2 pieces.
> >  See attached pictures. Thank you!
> >  Mike Ball, mball101@gmail.com<5.jpg><3.jpg><4.jpg><1.jpg><2.jpg>
>
>
>

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<div dir=3D"auto">Okay. Best to let sleeping dogs lie. Maybe he has found t=
he pieces or solved the problem himself.=C2=A0</div><div><br clear=3D"all">=
<div><div dir=3D"ltr" class=3D"gmail_signature" data-smartmail=3D"gmail_sig=
nature">Kind regards, Neil. <br><br>This message has been dictated to my ph=
one. Please ignore any errors.</div></div></div><div><br><div class=3D"gmai=
l_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gmail_attr">On Mon=
, 15 Jun 2026 at 20:17, Heinemann Flugmodellbau &lt;<a href=3D"mailto:info@=
heinemann-flugmodellbau.de">info@heinemann-flugmodellbau.de</a>&gt; wrote:<=
br></div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;borde=
r-left:1px #ccc solid;padding-left:1ex">Hi Neil,<br>
<br>
just FYI: I did not hear back from this customer.<br>
<br>
Regards,<br>
Lars<br>
--<br>
<br>
Heinemann Flugmodellbau =E2=80=A2 Lars Heinemann<br>
Auf der Altstadt 30<br>
21335 Lu=CC=88neburg<br>
<br>
<a href=3D"http://www.heinemann-flugmodellbau.de" rel=3D"noreferrer" target=
=3D"_blank">www.heinemann-flugmodellbau.de</a><br>
<a href=3D"mailto:info@heinemann-flugmodellbau.de" target=3D"_blank">info@h=
einemann-flugmodellbau.de</a><br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
&gt; Am 10.06.2026 um 11:48 schrieb <a href=3D"mailto:sales@hyperflight.co.=
uk" target=3D"_blank">sales@hyperflight.co.uk</a>:<br>
&gt; <br>
&gt; Hi Lars,<br>
&gt;=C2=A0 I think this customer is just short of 2pcs A27.=C2=A0 Can you p=
lease check with him and resolve this?<br>
&gt;=C2=A0 Kind regards,<br>
&gt;=C2=A0 Neil.<br>
&gt;=C2=A0 ---------------------------<br>
&gt; Neil Stainton<br>
&gt; HyperFlight Ltd<br>
&gt; 1 Drybank Farm<br>
&gt; Fosse Way, Ettington<br>
&gt; Stratford-upon-Avon UK CV37 7PD<br>
&gt;=C2=A0 Mob/WhatsApp: +44 (0)7821 351341<br>
&gt; Email: <a href=3D"mailto:neil@hyperflight.co.uk" target=3D"_blank">nei=
l@hyperflight.co.uk</a><br>
&gt; Web=C2=A0 : <a href=3D"http://www.hyperflight.co.uk" rel=3D"noreferrer=
" target=3D"_blank">www.hyperflight.co.uk</a><br>
&gt; VAT ID: GB116294226<br>
&gt; EORI: GB116294226000<br>
&gt;=C2=A0 =C2=A0 From: Mike Ball &lt;<a href=3D"mailto:mball101@gmail.com"=
 target=3D"_blank">mball101@gmail.com</a>&gt; <br>
&gt; Sent: 10 June 2026 01:49<br>
&gt; To: <a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_blank">sales=
@hyperflight.co.uk</a><br>
&gt; Subject: Order Number 108849<br>
&gt;=C2=A0 I received this order a few days ago and found a few problems, s=
ee pics.<br>
&gt; A few balsa pieces are roughed up and I am missing parts. Can you plea=
se send the missing parts?<br>
&gt; Part number A27, 2 pieces.<br>
&gt;=C2=A0 See attached pictures. Thank you!<br>
&gt;=C2=A0 Mike Ball, <a href=3D"mailto:mball101@gmail.com" target=3D"_blan=
k">mball101@gmail.com</a>&lt;5.jpg&gt;&lt;3.jpg&gt;&lt;4.jpg&gt;&lt;1.jpg&g=
t;&lt;2.jpg&gt;<br>
<br>
<br>
</blockquote></div></div>

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