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 ; Wed, 3 Jun 2026 16:25:24 +0100
From: <sales@hyperflight.co.uk>
To: "'Sean Webber'" <sean.webberg@realrepuk.com>
References: <de1c2122-1175-c221-a28e-b72a5ba5afa8@realrepuk.com> <056801dcf367$7a97ebf0$6fc7c3d0$@hyperflight.co.uk><056801dcf367$7a97ebf0$6fc7c3d0$@hyperflight.co.uk>
 <afe35b79-2a10-21b6-bad4-429deb74de01@realrepuk.com>
In-Reply-To: <afe35b79-2a10-21b6-bad4-429deb74de01@realrepuk.com>
Subject: RE: David Butler left feedback
Date: Wed, 3 Jun 2026 16:25:25 +0100
Message-ID: <058601dcf36d$33a24690$9ae6d3b0$@hyperflight.co.uk>
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Content-Transfer-Encoding: quoted-printable

Not interested.

=20

Kind regards,

=20

Neil.

=20

From: Sean Webber <sean.webberg@realrepuk.com>=20
Sent: 03 June 2026 16:24
To: sales@hyperflight.co.uk
Cc: param@myrealrep.com; daniel@myrealrep.com
Subject: RE: David Butler left feedback

=20

Hi there,

Below is a brief overview of our process and pricing for your reference.

If you'd prefer to talk it through, I can have someone from our team =
give you a quick call shortly.

To move forward, please review and sign our Content Removal Agreement =
below. This allows us to initiate the review removal process =
immediately. We charge nothing upfront and only invoice you after a =
successful removal, with no signup or credit card required.

Content Removal Agreement
https://sendlink.co/documents/doc-form/6a1e8f5596613dd04837fcaf?locale=3D=
en-US  =
<https://sendlink.co/documents/doc-form/6a1e8f5596613dd04837fcaf?locale=3D=
en-US>=20

How it works:
We manage everything through Google's policy enforcement process. No =
involvement is required from your team, and we never contact the =
reviewer. Our role is to identify guideline violations and submit them =
directly through Google's internal systems for removal. The removal =
process usually takes 3=E2=80=938 days.

Why this review stands out:
For retail businesses, reviews that include unverified claims about =
service availability, assumptions about customer support, or subjective =
judgments regarding responsiveness are often reviewed closely by Google =
when flagged properly.

A note on our approach:
Google's removal criteria change frequently. Rather than locking into =
one specific review, we audit every negative review on your profile and =
lead with whichever currently has the strongest case under Google's =
latest policies. The review above is our starting point, but we'll pick =
the strongest opportunity to file first. By signing the agreement, you =
authorise us to submit any negative review on your profile for removal.

Timing:
When customers research a business on Google or Maps, negative reviews =
tend to carry significantly more weight than positive ones when deciding =
who to contact. Over time, a buildup of negative reviews quietly turns =
customers away and toward competitors.

Pricing:
Our fee is =C2=A3440 per successful removal.

Please let us know once the agreement is signed, and we will begin right =
away.

Kind regards,

---
Sean
RealRep



On Wed, Jun 3, 2026 at 3:23 PM <sales@hyperflight.co.uk =
<mailto:sales@hyperflight.co.uk> > wrote:

How much would this cost?

=20

Regards, Neil

=20

From: Sean Webber <sean.webberg@realrepuk.com =
<mailto:sean.webberg@realrepuk.com> >=20
Sent: 03 June 2026 13:55
To: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>=20
Subject: David Butler left feedback=20

=20

Hello HyperFlight Ltd,

=20

I came across this review:

=20

"Rubbish. Says open but only on line but doesn't state as such. As a =
local l called in for help regarding a new youngster who is starting in =
the hobby a potential long term customer. Stood at property and had to =
phone to fiind out what the situation was. My advice ignore this so =
called trader he doesn't deserve your time or money"

=20

It was left by David Butler and may fall under Google's removal =
guidelines.

=20

If it qualifies, we handle the submission and follow-ups with Google.

=20

There are no retainers, contracts, or upfront fees.

=20

We can review it further if you'd like.

=20

Sean

RealRep


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--></style></head><body lang=3DEN-GB link=3Dblue vlink=3Dpurple =
style=3D'word-wrap:break-word'><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Not interested.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Sean Webber =
&lt;sean.webberg@realrepuk.com&gt; <br><b>Sent:</b> 03 June 2026 =
16:24<br><b>To:</b> sales@hyperflight.co.uk<br><b>Cc:</b> =
param@myrealrep.com; daniel@myrealrep.com<br><b>Subject:</b> RE: David =
Butler left feedback<o:p></o:p></span></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>Hi there,<br><br>Below is a brief =
overview of our process and pricing for your reference.<br><br>If you'd =
prefer to talk it through, I can have someone from our team give you a =
quick call shortly.<br><br>To move forward, please review and sign our =
Content Removal Agreement below. This allows us to initiate the review =
removal process immediately. We charge nothing upfront and only invoice =
you after a successful removal, with no signup or credit card =
required.<br><br><strong><span =
style=3D'font-family:"Aptos",sans-serif'>Content Removal =
Agreement</span></strong><b><br></b><a =
href=3D"https://sendlink.co/documents/doc-form/6a1e8f5596613dd04837fcaf?l=
ocale=3Den-US" =
target=3D"_blank">https://sendlink.co/documents/doc-form/6a1e8f5596613dd0=
4837fcaf?locale=3Den-US </a><br><br><strong><span =
style=3D'font-family:"Aptos",sans-serif'>How it =
works:</span></strong><b><br></b>We manage everything through Google's =
policy enforcement process. No involvement is required from your team, =
and we never contact the reviewer. Our role is to identify guideline =
violations and submit them directly through Google's internal systems =
for removal. The removal process usually takes 3=E2=80=938 =
days.<br><br><strong><span style=3D'font-family:"Aptos",sans-serif'>Why =
this review stands out:</span></strong><b><br></b>For retail businesses, =
reviews that include unverified claims about service availability, =
assumptions about customer support, or subjective judgments regarding =
responsiveness are often reviewed closely by Google when flagged =
properly.<br><br><strong><span =
style=3D'font-family:"Aptos",sans-serif'>A note on our =
approach:</span></strong><b><br></b>Google's removal criteria change =
frequently. Rather than locking into one specific review, we audit every =
negative review on your profile and lead with whichever currently has =
the strongest case under Google's latest policies. The review above is =
our starting point, but we'll pick the strongest opportunity to file =
first. By signing the agreement, you authorise us to submit any negative =
review on your profile for removal.<br><br><strong><span =
style=3D'font-family:"Aptos",sans-serif'>Timing:</span></strong><b><br></=
b>When customers research a business on Google or Maps, negative reviews =
tend to carry significantly more weight than positive ones when deciding =
who to contact. Over time, a buildup of negative reviews quietly turns =
customers away and toward competitors.<br><br><strong><span =
style=3D'font-family:"Aptos",sans-serif'>Pricing:</span></strong><b><br><=
/b>Our fee is =C2=A3440 per successful removal.<br><br>Please let us =
know once the agreement is signed, and we will begin right =
away.<br><br>Kind =
regards,<br><br>---<br>Sean<br>RealRep<o:p></o:p></p></div><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><br><br>On Wed, Jun 3, =
2026 at 3:23 PM &lt;<a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>&gt; =
wrote:<o:p></o:p></p><blockquote style=3D'border:none;border-left:solid =
#DDDDDD 1.5pt;padding:0cm 0cm 0cm =
4.0pt;margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>How much would this =
cost?<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Regards, Neil<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Sean Webber =
&lt;<a =
href=3D"mailto:sean.webberg@realrepuk.com">sean.webberg@realrepuk.com</a>=
&gt; <br><b>Sent:</b> 03 June 2026 13:55<br><b>To:</b> <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a><br><b=
>Subject:</b> David Butler left feedback <o:p></o:p></span></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal>Hello =
HyperFlight Ltd,<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal>I =
came across this review:<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>&quot;Rubbish. Says open but only on line but doesn't =
state as such. As a local l called in for help regarding a new youngster =
who is starting in the hobby a potential long term customer. Stood at =
property and had to phone to fiind out what the situation was. My advice =
ignore this so called trader he doesn't deserve your time or =
money&quot;<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>It was left by David Butler and may fall under =
Google's removal guidelines.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>If it qualifies, we handle the submission and =
follow-ups with Google.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>There are no retainers, contracts, or upfront =
fees.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>We can review it further if you'd =
like.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Sean<o:p></o:p></p></div><div><p =
class=3DMsoNormal>RealRep<o:p></o:p></p></div></div></blockquote></div></=
body></html>
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