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; Fri, 24 Jul 2026 17:06:27 +0100
From: <sales@hyperflight.co.uk>
To: <fly@kb3aero.com>
Cc: "'James Hammond'" <hammondtw@gmail.com>
References: <ED1F3D9B-8C5E-487D-A90A-E50942E3D921@kb3aero.com> <7063DBED-EFA9-43B7-9837-18C5A20769F6@kb3aero.com>
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In-Reply-To: <00ca01dd1ac6$efc0f530$cf42df90$@kb3aero.com>
Subject: RE: purchase Spada GoFast 3m - THIRD FOLLOW UP
Date: Fri, 24 Jul 2026 17:06:29 +0100
Message-ID: <015a01dd1b86$631d5fe0$29581fa0$@hyperflight.co.uk>
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Hi Cesare,
=20
Money sent now. Apologies for the delay.
=20
My bank would not allow a beneficiary name with numbers so I said the =
account name was AERO DI SARTI CESARE.
=20
I hope that does not cause problems.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web : www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
=20
From: fly@kb3aero.com <fly@kb3aero.com>=20
Sent: 23 July 2026 18:16
To: sales@hyperflight.co.uk
Cc: 'James Hammond' <hammondtw@gmail.com>
Subject: R: purchase Spada GoFast 3m - THIRD FOLLOW UP
=20
Dear Neil,
I hope you are doing well.
Looking to the track, the box has been delivered yesterday. Coul you =
please confirm it?
Cesare
=20
=20
Da: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk < =
<mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk>=20
Inviato: luned=C3=AC 20 luglio 2026 20:06
A: <mailto:fly@kb3aero.com> fly@kb3aero.com
Cc: 'James Hammond' < <mailto:hammondtw@gmail.com> hammondtw@gmail.com>
Oggetto: RE: purchase Spada GoFast 3m - THIRD FOLLOW UP
=20
Hi Cesare,
=20
It has not arrived yet.
=20
=
<https://www.ups.com/track?track=3Dyes&trackNums=3D1Z42916V9193574500&loc=
=3Den_GB&requester=3DST/trackdetails#stApp_sendUpdates_errorClick> =
https://www.ups.com/track?track=3Dyes&trackNums=3D1Z42916V9193574500&loc=3D=
en_GB&requester=3DST/trackdetails#stApp_sendUpdates_errorClick
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: <mailto:neil@hyperflight.co.uk> neil@hyperflight.co.uk
Web : <http://www.hyperflight.co.uk> www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
From: <mailto:fly@kb3aero.com> fly@kb3aero.com < =
<mailto:fly@kb3aero.com> fly@kb3aero.com>=20
Sent: 20 July 2026 18:57
To: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk
Cc: 'James Hammond' < <mailto:hammondtw@gmail.com> hammondtw@gmail.com>
Subject: R: purchase Spada GoFast 3m - THIRD FOLLOW UP
=20
Hi Neil,
I hope you are doing well.
Could you please confirm that the model has arrived safely?
If you have already inspected it, could you please arrange the agreed =
refund?
Thank you in advance.
Kind regards,
Cesare
=20
Da: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk < =
<mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk>=20
Inviato: sabato 11 luglio 2026 00:09
A: <mailto:fly@kb3aero.com> fly@kb3aero.com
Cc: 'James Hammond' < <mailto:hammondtw@gmail.com> hammondtw@gmail.com>
Oggetto: RE: purchase Spada GoFast 3m - THIRD FOLLOW UP
=20
Hi Cesare,
=20
Sincere apologies for my lack of replies.
=20
I have now booked the return of the model.
=20
Courier: UPS
Tracking No: 1Z42916V9193574500
Collection: Tuesday 14/7/2026 12:00 - 15:00
=20
Please find attached the labels and commercial invoice. Please attach =
these to the box.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: <mailto:neil@hyperflight.co.uk> neil@hyperflight.co.uk
Web : <http://www.hyperflight.co.uk> www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
=20
From: <mailto:fly@kb3aero.com> fly@kb3aero.com < =
<mailto:fly@kb3aero.com> fly@kb3aero.com>=20
Sent: 09 July 2026 17:56
To: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk
Cc: 'james hammond' < <mailto:aeroicplanes@gmail.com> =
aeroicplanes@gmail.com>
Subject: I: purchase Spada GoFast 3m - THIRD FOLLOW UP
=20
Hi Neil,
I hope you are doing well.
I am writing once again regarding the return of the Spada.
As agreed in your email, HyperFlight accepted the return of the model =
and confirmed the refund. We have accepted your proposal and have been =
waiting for your collection instructions ever since.
The model has been packed and ready for shipment for several weeks.
Could you please let us know, by return of email, when the collection =
will be arranged and when we can expect the refund to be processed?
I would appreciate your reply so that we can finally close this matter.
Kind regards,
Cesare
=20
=20
Da: Cesare Sarti < <mailto:fly@kb3aero.com> fly@kb3aero.com>=20
Inviato: mercoled=C3=AC 8 luglio 2026 09:11
A: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk
Cc: James Hammond < <mailto:hammondtw@gmail.com> hammondtw@gmail.com>
Oggetto: Fwd: purchase Spada GoFast 3m
=20
Hi Neil,
=20
I hope you are doing well.
=20
I am writing to follow up once again regarding the return of the Spada.
=20
We have not yet received any confirmation regarding the collection =
arrangements or the refund procedure, and the model has now been packed =
and ready for shipment for some time.
=20
Could you please let us know when the collection will be arranged and =
confirm the expected timing for the refund?
=20
I would appreciate your reply so that we can bring this matter to a =
conclusion.
=20
Thank you in advance.
=20
Kind regards,
=20
Cesare
Inizio messaggio inoltrato:
Da: Cesare Sarti < <mailto:fly@kb3aero.com> fly@kb3aero.com>
Data: 7 luglio 2026 alle ore 09:30:47 CEST
A: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk
Oggetto: I: purchase Spada GoFast 3m
=EF=BB=BF
Hi Neil,
=20
I hope you are doing well.
=20
Just a quick follow-up regarding the return of the Spada.
=20
Could you please let me know if there are any updates regarding the =
collection and the refund procedure?
=20
We have the model packed and ready for collection, so we are simply =
waiting for your instructions.
=20
Thank you in advance.
=20
Kind regards,
=20
Cesare
Inizio messaggio inoltrato:
Da: <mailto:fly@kb3aero.com> fly@kb3aero.com
Data: 30 giugno 2026 alle ore 22:09:00 CEST
A: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk
Cc: James Hammond < <mailto:hammondtw@gmail.com> hammondtw@gmail.com>
Oggetto: R: purchase Spada GoFast 3m
=EF=BB=BF
Hi Neil,
Thank you for your reply.
I appreciate your willingness to find a practical solution and I am =
happy to accept your proposal.
Please find below the information required for the collection.
=20
Box dimensions:
1. Length: 153 cm
2. Width: 30 cm
3. Height: 23 cm
4. Weight: 6 kg
=20
Collection address:
KB3Aero of Cesare Sarti
Via Cesare Maltoni, 8
40017 San Giovanni in Persiceto (BO)
Italy
Mobile: +39 3392218425
=20
As we understand your proposal, the refund will be 95% of the amount =
paid (see your email attached), corresponding to =E2=82=AC1,449.18, to =
be transferred by bank transfer after receipt of the returned model.
Could you also please confirm how you intend to process the refund from =
an administrative point of view?
I assume a credit note will be issued for the returned goods before the =
bank transfer.
=20
For your convenience, my bank details are attached.=20
Please let us know the proposed collection date.
I appreciate your efforts to find a fair solution.
Kind regards,
Cesare
=20
=20
Da: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk < =
<mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk>=20
Inviato: marted=C3=AC 30 giugno 2026 12:08
A: 'Cesare Sarti' < <mailto:fly@kb3aero.com> fly@kb3aero.com>
Cc: 'James Hammond' < <mailto:hammondtw@gmail.com> hammondtw@gmail.com>
Oggetto: RE: purchase Spada GoFast 3m
=20
Hi Cesare,
=20
A new Audi would cost =E2=82=AC50,000 and would have imperfections, =
everything does.
=20
A top of the line F3F model will cost =E2=82=AC2500, but the Spada cost =
you =E2=82=AC1360, so it is not at the premium end of the market.
=20
I am not sure of your refund logic but if you are okay about us =
refunding you 95% of the amount paid then we agree.
=20
Please let us know the box size, weight and pickup address and we will =
arrange the shipping.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: <mailto:neil@hyperflight.co.uk> neil@hyperflight.co.uk
Web : <http://www.hyperflight.co.uk> www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
From: Cesare Sarti < <mailto:fly@kb3aero.com> fly@kb3aero.com>=20
Sent: 29 June 2026 20:58
To: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk
Cc: James Hammond < <mailto:hammondtw@gmail.com> hammondtw@gmail.com>
Subject: Re: purchase Spada GoFast 3m
=20
Hi Neil,
Thank you for your reply and for agreeing to refund the model.
I understand your point of view regarding the finish. However, I would =
like to explain ours.
If I buy a brand-new Audi and it is delivered with scratches, polishing =
marks and paint defects, I would not expect the dealer to tell me that =
the engine works perfectly or that many customers would find the finish =
acceptable. A premium product is judged as a whole, not only by its =
structural or mechanical quality.
This was exactly our point. We never questioned the structural quality =
of the model. In fact, we agreed that it appears to be well built. Our =
concern was only about the cosmetic finish, especially considering the =
premium market segment we work in.
That said, I don=E2=80=99t think it is worth spending any more time =
discussing this. I appreciate your willingness to take the model back =
and refund the purchase price, and I would simply like to close this =
matter in a fair and friendly way.
Regarding the return shipping, I understand your proposal to share the =
cost 50/50. Since you had already kindly issued us a voucher for =
approximately the same value, and as we will no longer be purchasing =
another model from HyperFlight, would it be possible to use that voucher =
to cover part of our share of the return shipping instead?
I believe this would be a simple and fair solution for both of us.
Thank you again for your support, and I look forward to your reply.
Kind regards,
Cesare
=20
Il giorno 29 giu 2026, alle ore 21:02, sales@hyperflight.co.uk =
<mailto:sales@hyperflight.co.uk> ha scritto:
=EF=BB=BF
Hi Cesare,
=20
I think we should share this cost 50/50, as structurally the model is =
fine and many people would find the finish acceptable.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: <mailto:neil@hyperflight.co.uk> neil@hyperflight.co.uk
Web : <http://www.hyperflight.co.uk> www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
From: Cesare Sarti < <mailto:fly@kb3aero.com> fly@kb3aero.com>=20
Sent: 29 June 2026 17:47
To: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk
Cc: James Hammond < <mailto:hammondtw@gmail.com> hammondtw@gmail.com>
Subject: Re: purchase Spada GoFast 3m
=20
Hi Neil,
Thank you very much for your quick reply and for agreeing to accept the =
return of the model.
Before arranging the shipment, could you please let me know how you =
would like to handle the return transport?
Would you prefer to arrange the collection yourselves, or should I =
organise the shipment and send you the transport invoice?
Once I have your instructions, I will carefully pack the model and send =
it back.
Thank you again for your support.
Kind regards,
Cesare
=20
=20
=20
Il giorno 29 giu 2026, alle ore 17:04, sales@hyperflight.co.uk =
<mailto:sales@hyperflight.co.uk> ha scritto:
=EF=BB=BF
Hi Cesare,
=20
Thank you for sending the photos. We are very sorry the model was not of =
suitable quality.
=20
Please return it to HyperFlight and we will credit you.=20
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: <mailto:neil@hyperflight.co.uk> neil@hyperflight.co.uk
Web : <http://www.hyperflight.co.uk> www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
=20
From: <mailto:fly@kb3aero.com> fly@kb3aero.com < =
<mailto:fly@kb3aero.com> fly@kb3aero.com>=20
Sent: 24 June 2026 20:48
To: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk
Subject: R: purchase Spada GoFast 3m
=20
Hi Neil,
=20
I am also sorry to have to say we are unhappy about the model. It is =
manufactured quite well but as I wrote in my previous email the =
finishing has quite a lot of defects.
I had to reduce the quality of the pics due to the space limit of my =
email box.
If you need further pics or more detailed ones, please let me know.
Cesare
=20
Da: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk < =
<mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk>=20
Inviato: mercoled=C3=AC 24 giugno 2026 12:43
A: 'Cesare Sarti' < <mailto:fly@kb3aero.com> fly@kb3aero.com>
Oggetto: RE: purchase Spada GoFast 3m
=20
Hi Cesare,
=20
Apologies for the delay replying. I am sorry you are unhappy with the =
model.
=20
Our mail server removes all zipped and other archives. Please send the =
photos attached normally, or send a link to a Dropbox folder.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: <mailto:neil@hyperflight.co.uk> neil@hyperflight.co.uk
Web : <http://www.hyperflight.co.uk> www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
From: Cesare Sarti < <mailto:fly@kb3aero.com> fly@kb3aero.com>=20
Sent: 24 June 2026 07:49
To: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk
Subject: Fwd: purchase Spada GoFast 3m
=20
Hi,
=20
Why are you not answering? What kind of Company are you?=20
=20
Please answer to me.
=20
Cesare=20
=20
Inizio messaggio inoltrato:
Da: fly@kb3aero.com <mailto:fly@kb3aero.com>=20
Data: 19 giugno 2026 alle ore 20:04:00 CEST
A: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>=20
Oggetto: I: purchase Spada GoFast 3m
=EF=BB=BF=20
Hi Neil,
=20
could you please give me a feedback?
=20
We would like to send you back the model honestly.
=20
Cesare
=20
Da: Cesare Sarti < <mailto:fly@kb3aero.com> fly@kb3aero.com>=20
Inviato: mercoled=C3=AC 17 giugno 2026 09:00
A: <mailto:sales@hyperflight.co.uk> sales@hyperflight.co.uk
Oggetto: Re: purchase Spada GoFast 3m
=20
Dear Neil,
=20
We started to look at the Spada and unfortunately we have found a lot of =
defects especially about the varnish.
It is very very difficult for us to sell this model in these conditions =
here in Italy.=20
I am so sorry as the model is manufactured very well but these defects =
are very visible to the customer.
Please let me know your thoughts. Attached some pics.
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class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Cesare,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
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class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Money sent now. Apologies for the =
delay.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
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class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>My bank would not allow a beneficiary name =
with numbers so I said the account name was AERO DI SARTI =
CESARE.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>I hope that does not cause =
problems.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: =
neil@hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web=C2=A0 : =
www.hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p></o:p></span></b></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
fly@kb3aero.com <fly@kb3aero.com> <br><b>Sent:</b> 23 July 2026 =
18:16<br><b>To:</b> sales@hyperflight.co.uk<br><b>Cc:</b> 'James =
Hammond' <hammondtw@gmail.com><br><b>Subject:</b> R: purchase =
Spada GoFast 3m - THIRD FOLLOW UP<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><span =
lang=3DIT style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Dear =
Neil,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I hope you are =
doing well.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Looking to the =
track, the box has been delivered yesterday. Coul you please confirm =
it?<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Cesare<o:p></o:p></=
span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=3DMsoNormal><b><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Da:</span></b=
><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><a =
href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
<</span><a href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>> =
<br><b>Inviato:</b> luned=C3=AC 20 luglio 2026 20:06<br><b>A:</b> =
</span><a href=3D"mailto:fly@kb3aero.com"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><br><b>Cc:</b=
> 'James Hammond' <</span><a =
href=3D"mailto:hammondtw@gmail.com"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>hammondtw@gma=
il.com</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>><br><b>Og=
getto:</b> RE: purchase Spada GoFast 3m - THIRD FOLLOW =
UP<o:p></o:p></span></p></div></div><p class=3DMsoNormal><span =
lang=3DIT><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Cesare,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>It has not arrived =
yet.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><a =
href=3D"https://www.ups.com/track?track=3Dyes&trackNums=3D1Z42916V919=
3574500&loc=3Den_GB&requester=3DST/trackdetails#stApp_sendUpdates=
_errorClick"><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-lang=
uage:EN-US'>https://www.ups.com/track?track=3Dyes&trackNums=3D1Z42916=
V9193574500&loc=3Den_GB&requester=3DST/trackdetails#stApp_sendUpd=
ates_errorClick</span></a><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: </span><a =
href=3D"mailto:neil@hyperflight.co.uk"><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-lang=
uage:EN-US'>neil@hyperflight.co.uk</span></a><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : </span><a =
href=3D"http://www.hyperflight.co.uk"><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-lang=
uage:EN-US'>www.hyperflight.co.uk</span></a><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p></o:p></span></b></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><a =
href=3D"mailto:fly@kb3aero.com"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
<</span><a href=3D"mailto:fly@kb3aero.com"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>> =
<br><b>Sent:</b> 20 July 2026 18:57<br><b>To:</b> </span><a =
href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><br><b>Cc:</b=
> 'James Hammond' <</span><a =
href=3D"mailto:hammondtw@gmail.com"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>hammondtw@gma=
il.com</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>><br><b>Su=
bject:</b> R: purchase Spada GoFast 3m - THIRD FOLLOW =
UP<o:p></o:p></span></p></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Hi =
Neil,</span></b><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p></o:p></span><=
/p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I hope you are =
doing well.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Could you please =
confirm that the model has arrived safely?<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>If you have =
already inspected it, could you please arrange the agreed =
refund?<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Thank you in =
advance.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Kind =
regards,<o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Cesare<o:p></o:p></=
span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=3DMsoNormal><b><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Da:</span></b=
><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><a =
href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
<</span><a href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>> =
<br><b>Inviato:</b> sabato 11 luglio 2026 00:09<br><b>A:</b> </span><a =
href=3D"mailto:fly@kb3aero.com"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><br><b>Cc:</b=
> 'James Hammond' <</span><a =
href=3D"mailto:hammondtw@gmail.com"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>hammondtw@gma=
il.com</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>><br><b>Og=
getto:</b> RE: purchase Spada GoFast 3m - THIRD FOLLOW =
UP<o:p></o:p></span></p></div><p class=3DMsoNormal><span =
lang=3DIT><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Cesare,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Sincere apologies for my lack of =
replies.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>I have now booked the return of the =
model.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Courier: UPS<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Tracking No: =
1Z42916V9193574500<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Collection: Tuesday 14/7/2026 12:00 - =
15:00<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Please find attached the labels and commercial =
invoice. Please attach these to the box.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif'><o:p> </o:=
p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: </span><a =
href=3D"mailto:neil@hyperflight.co.uk"><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-lang=
uage:EN-US'>neil@hyperflight.co.uk</span></a><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : </span><a =
href=3D"http://www.hyperflight.co.uk"><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-lang=
uage:EN-US'>www.hyperflight.co.uk</span></a><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p></o:p></span></b></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif'><o:p> </o:=
p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><a =
href=3D"mailto:fly@kb3aero.com"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
<</span><a href=3D"mailto:fly@kb3aero.com"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>> =
<br><b>Sent:</b> 09 July 2026 17:56<br><b>To:</b> </span><a =
href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><br><b>Cc:</b=
> 'james hammond' <</span><a =
href=3D"mailto:aeroicplanes@gmail.com"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>aeroicplanes@=
gmail.com</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>><br><b>Su=
bject:</b> I: purchase Spada GoFast 3m - THIRD FOLLOW =
UP<o:p></o:p></span></p></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Hi =
Neil,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I hope you are =
doing well.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I am writing once =
again regarding the return of the Spada.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>As agreed in your =
email, HyperFlight accepted the return of the model and confirmed the =
refund. We have accepted your proposal and have been waiting for your =
collection instructions ever since.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>The model has been =
packed and ready for shipment for several weeks.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Could you please =
let us know, by return of email, when the collection will be arranged =
and when we can expect the refund to be =
processed?<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I would appreciate =
your reply so that we can finally close this =
matter.<o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Kind =
regards,<o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Cesare<o:p></o:p></=
span></p><p class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></p><p class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=3DMsoNormal><b><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Da:</span></b=
><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Cesare =
Sarti <</span><a href=3D"mailto:fly@kb3aero.com"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>> =
<br><b>Inviato:</b> mercoled=C3=AC 8 luglio 2026 09:11<br><b>A:</b> =
</span><a href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><br><b>Cc:</b=
> James Hammond <</span><a href=3D"mailto:hammondtw@gmail.com"><span =
lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>hammondtw@gma=
il.com</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>><br><b>Og=
getto:</b> Fwd: purchase Spada GoFast 3m<o:p></o:p></span></p></div><p =
class=3DMsoNormal><span lang=3DIT><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Hi =
Neil,<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>I hope =
you are doing well.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>I am =
writing to follow up once again regarding the return of the =
Spada.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>We have =
not yet received any confirmation regarding the collection arrangements =
or the refund procedure, and the model has now been packed and ready for =
shipment for some time.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Could you =
please let us know when the collection will be arranged and confirm the =
expected timing for the refund?<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>I would =
appreciate your reply so that we can bring this matter to a =
conclusion.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Thank you =
in advance.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Kind =
regards,<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New =
Roman",serif'>Cesare<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><span lang=3DIT><br>Inizio messaggio =
inoltrato:<o:p></o:p></span></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><b><span lang=3DIT>Da:</span></b><span =
lang=3DIT> Cesare Sarti <</span><a =
href=3D"mailto:fly@kb3aero.com"><span =
lang=3DIT>fly@kb3aero.com</span></a><span lang=3DIT>><br><b>Data:</b> =
7 luglio 2026 alle ore 09:30:47 CEST<br><b>A:</b> </span><a =
href=3D"mailto:sales@hyperflight.co.uk"><span =
lang=3DIT>sales@hyperflight.co.uk</span></a><span =
lang=3DIT><br><b>Oggetto:</b> <b>I: purchase Spada GoFast =
3m</b><o:p></o:p></span></p></blockquote><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p =
class=3DMsoNormal><span lang=3DIT =
style=3D'font-family:"Tahoma",sans-serif'>=EF=BB=BF</span><span =
lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Hi =
Neil,<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>I hope =
you are doing well.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Just a =
quick follow-up regarding the return of the =
Spada.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Could you =
please let me know if there are any updates regarding the collection and =
the refund procedure?<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>We have =
the model packed and ready for collection, so we are simply waiting for =
your instructions.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Thank you =
in advance.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Kind =
regards,<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0);min-height: 13.8px'><span =
lang=3DIT style=3D'font-size:9.0pt;font-family:"Times New =
Roman",serif'><o:p> </o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span lang=3DIT =
style=3D'font-size:14.5pt;font-family:"Times New =
Roman",serif'>Cesare<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><span lang=3DIT><br>Inizio messaggio =
inoltrato:<o:p></o:p></span></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><b><span lang=3DIT>Da:</span></b><span =
lang=3DIT> </span><a href=3D"mailto:fly@kb3aero.com"><span =
lang=3DIT>fly@kb3aero.com</span></a><span lang=3DIT><br><b>Data:</b> 30 =
giugno 2026 alle ore 22:09:00 CEST<br><b>A:</b> </span><a =
href=3D"mailto:sales@hyperflight.co.uk"><span =
lang=3DIT>sales@hyperflight.co.uk</span></a><span =
lang=3DIT><br><b>Cc:</b> James Hammond <</span><a =
href=3D"mailto:hammondtw@gmail.com"><span =
lang=3DIT>hammondtw@gmail.com</span></a><span =
lang=3DIT>><br><b>Oggetto:</b> <b>R: purchase Spada GoFast =
3m</b><o:p></o:p></span></p></blockquote><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p =
class=3DMsoNormal><span lang=3DIT =
style=3D'font-family:"Tahoma",sans-serif'>=EF=BB=BF</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Hi =
Neil,</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Thank you for your =
reply.</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I appreciate your =
willingness to find a practical solution and I am happy to accept your =
proposal.</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Please find below =
the information required for the collection.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span></b><s=
pan lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><b><span =
lang=3DIT style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Box =
dimensions:</span></b><span lang=3DIT><o:p></o:p></span></p><ol =
style=3D'margin-top:0cm' start=3D1 type=3D1><li class=3DMsoNormal =
style=3D'mso-list:l0 level1 lfo3'><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Length: 153 =
cm</span><span lang=3DIT><o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'mso-list:l0 level1 lfo3'><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Width: 30 =
cm</span><span lang=3DIT><o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'mso-list:l0 level1 lfo3'><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Height: 23 =
cm</span><span lang=3DIT><o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'mso-list:l0 level1 lfo3'><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Weight: 6 =
kg</span><span lang=3DIT><o:p></o:p></span></li></ol><p =
class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span></b><s=
pan lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Collection =
address:</span></b><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><br>KB3Aero of =
Cesare Sarti</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Via Cesare =
Maltoni, 8</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>40017 San Giovanni =
in Persiceto (BO)</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Italy</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Mobile: +39 =
3392218425</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>As we understand =
your proposal, the refund will be <b>95% of the amount paid </b>(see =
your email attached), corresponding to <b>=E2=82=AC1,449.18</b>, to be =
transferred by bank transfer after receipt of the returned =
model.</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Could you also =
please confirm how you intend to process the refund from an =
administrative point of view?</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I assume a credit =
note will be issued for the returned goods before the bank =
transfer.</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>For your =
convenience, my bank details are attached. </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Please let us know =
the proposed collection date.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I appreciate your =
efforts to find a fair solution.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Kind =
regards,</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Cesare</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Da:</span></b=
><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><a =
href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
<</span><a href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>> =
<br><b>Inviato:</b> marted=C3=AC 30 giugno 2026 12:08<br><b>A:</b> =
'Cesare Sarti' <</span><a href=3D"mailto:fly@kb3aero.com"><span =
lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>><br><b>Cc=
:</b> 'James Hammond' <</span><a =
href=3D"mailto:hammondtw@gmail.com"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>hammondtw@gma=
il.com</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>><br><b>Og=
getto:</b> RE: purchase Spada GoFast 3m</span><span =
lang=3DIT><o:p></o:p></span></p></div><p class=3DMsoNormal><span =
lang=3DIT> <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Cesare,</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>A new Audi would cost =E2=82=AC50,000 and =
would have imperfections, everything does.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>A top of the line F3F model will cost =
=E2=82=AC2500, but the Spada cost you =E2=82=AC1360, so it is not at the =
premium end of the market.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>I am not sure of your refund logic but if you =
are okay about us refunding you 95% of the amount paid then we =
agree.</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Please let us know the box size, weight and =
pickup address and we will arrange the shipping.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif'> </span><s=
pan lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'> </span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 351341</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: </span><a =
href=3D"mailto:neil@hyperflight.co.uk"><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-lang=
uage:EN-US'>neil@hyperflight.co.uk</span></a><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : </span><a =
href=3D"http://www.hyperflight.co.uk"><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-lang=
uage:EN-US'>www.hyperflight.co.uk</span></a><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif'> </span><s=
pan lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Cesare =
Sarti <</span><a href=3D"mailto:fly@kb3aero.com"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>> =
<br><b>Sent:</b> 29 June 2026 20:58<br><b>To:</b> </span><a =
href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><br><b>Cc:</b=
> James Hammond <</span><a href=3D"mailto:hammondtw@gmail.com"><span =
lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>hammondtw@gma=
il.com</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>><br><b>Su=
bject:</b> Re: purchase Spada GoFast 3m</span><span =
lang=3DIT><o:p></o:p></span></p></div><p class=3DMsoNormal> <span =
lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm'><span style=3D'font-size:15.0pt;font-family:"Times New =
Roman",serif'>Hi Neil,</span><span lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>Thank you =
for your reply and for agreeing to refund the model.</span><span =
lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>I =
understand your point of view regarding the finish. However, I would =
like to explain ours.</span><span lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>If I buy =
a brand-new Audi and it is delivered with scratches, polishing marks and =
paint defects, I would not expect the dealer to tell me that the engine =
works perfectly or that many customers would find the finish acceptable. =
A premium product is judged as a whole, not only by its structural or =
mechanical quality.</span><span lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>This was =
exactly our point. We never questioned the structural quality of the =
model. In fact, we agreed that it appears to be well built. Our concern =
was only about the cosmetic finish, especially considering the premium =
market segment we work in.</span><span =
lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>That =
said, I don=E2=80=99t think it is worth spending any more time =
discussing this. I appreciate your willingness to take the model back =
and refund the purchase price, and I would simply like to close this =
matter in a fair and friendly way.</span><span =
lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>Regarding =
the return shipping, I understand your proposal to share the cost 50/50. =
Since you had already kindly issued us a voucher for approximately the =
same value, and as we will no longer be purchasing another model from =
HyperFlight, would it be possible to use that voucher to cover part of =
our share of the return shipping instead?</span><span =
lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>I believe =
this would be a simple and fair solution for both of us.</span><span =
lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>Thank you =
again for your support, and I look forward to your reply.</span><span =
lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>Kind =
regards,</span><span lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New =
Roman",serif'>Cesare</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'> <span =
lang=3DIT><o:p></o:p></span></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>Il giorno 29 giu 2026, alle ore 21:02, <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a> ha =
scritto:<span lang=3DIT><o:p></o:p></span></p></blockquote><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p =
class=3DMsoNormal><span =
style=3D'font-family:"Tahoma",sans-serif'>=EF=BB=BF</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Cesare,</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>I think we should share this cost 50/50, as =
structurally the model is fine and many people would find the finish =
acceptable.</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'> </span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 351341</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: </span><a =
href=3D"mailto:neil@hyperflight.co.uk"><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-lang=
uage:EN-US'>neil@hyperflight.co.uk</span></a><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : </span><a =
href=3D"http://www.hyperflight.co.uk"><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-lang=
uage:EN-US'>www.hyperflight.co.uk</span></a><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Cesare =
Sarti <</span><a href=3D"mailto:fly@kb3aero.com"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>> =
<br><b>Sent:</b> 29 June 2026 17:47<br><b>To:</b> </span><a =
href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><br><b>Cc:</b=
> James Hammond <</span><a href=3D"mailto:hammondtw@gmail.com"><span =
lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>hammondtw@gma=
il.com</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>><br><b>Su=
bject:</b> Re: purchase Spada GoFast 3m</span><span =
lang=3DIT><o:p></o:p></span></p></div><p class=3DMsoNormal> <span =
lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm'><span style=3D'font-size:14.5pt;font-family:"Times New =
Roman",serif'>Hi Neil,</span><span lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Thank you =
very much for your quick reply and for agreeing to accept the return of =
the model.</span><span lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Before =
arranging the shipment, could you please let me know how you would like =
to handle the return transport?</span><span =
lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Would you =
prefer to arrange the collection yourselves, or should I organise the =
shipment and send you the transport invoice?</span><span =
lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Once I =
have your instructions, I will carefully pack the model and send it =
back.</span><span lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Thank you =
again for your support.</span><span lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Kind =
regards,</span><span lang=3DIT><o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New =
Roman",serif'>Cesare</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal> <span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal> <span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
lang=3DIT><o:p> </o:p></span></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>Il giorno 29 giu 2026, alle ore 17:04, <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a> ha =
scritto:<span lang=3DIT><o:p></o:p></span></p></blockquote><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p =
class=3DMsoNormal><span =
style=3D'font-family:"Tahoma",sans-serif'>=EF=BB=BF</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Cesare,</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Thank you for sending the photos. We are very =
sorry the model was not of suitable quality.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Please return it to HyperFlight and we will =
credit you. </span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'> </span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 351341</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: </span><a =
href=3D"mailto:neil@hyperflight.co.uk"><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-lang=
uage:EN-US'>neil@hyperflight.co.uk</span></a><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : </span><a =
href=3D"http://www.hyperflight.co.uk"><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-lang=
uage:EN-US'>www.hyperflight.co.uk</span></a><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><a =
href=3D"mailto:fly@kb3aero.com"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
<</span><a href=3D"mailto:fly@kb3aero.com"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>> =
<br><b>Sent:</b> 24 June 2026 20:48<br><b>To:</b> </span><a =
href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><br><b>Subjec=
t:</b> R: purchase Spada GoFast 3m</span><span =
lang=3DIT><o:p></o:p></span></p></div><p class=3DMsoNormal> <span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Hi =
Neil,</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I am also sorry to =
have to say we are unhappy about the model. It is manufactured quite =
well but as I wrote in my previous email the finishing has quite a =
lot of defects.</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I had to reduce =
the quality of the pics due to the space limit of my email =
box.</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>If you need =
further pics or more detailed ones, please let me know.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Cesare</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Da:</span></b=
><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><a =
href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
<</span><a href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>> =
<br><b>Inviato:</b> mercoled=C3=AC 24 giugno 2026 12:43<br><b>A:</b> =
'Cesare Sarti' <</span><a href=3D"mailto:fly@kb3aero.com"><span =
lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>><br><b>Og=
getto:</b> RE: purchase Spada GoFast 3m</span><span =
lang=3DIT><o:p></o:p></span></p></div><p class=3DMsoNormal><span =
lang=3DIT> <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Cesare,</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Apologies for the delay replying. I am sorry =
you are unhappy with the model.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Our mail server removes all zipped and other =
archives. Please send the photos attached normally, or send a link to a =
Dropbox folder.</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'> </span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 351341</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: </span><a =
href=3D"mailto:neil@hyperflight.co.uk"><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-lang=
uage:EN-US'>neil@hyperflight.co.uk</span></a><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : </span><a =
href=3D"http://www.hyperflight.co.uk"><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-lang=
uage:EN-US'>www.hyperflight.co.uk</span></a><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Cesare =
Sarti <</span><a href=3D"mailto:fly@kb3aero.com"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>> =
<br><b>Sent:</b> 24 June 2026 07:49<br><b>To:</b> </span><a =
href=3D"mailto:sales@hyperflight.co.uk"><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><br><b>Subjec=
t:</b> Fwd: purchase Spada GoFast 3m</span><span =
lang=3DIT><o:p></o:p></span></p></div><p class=3DMsoNormal> <span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal>Hi,<span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal> <span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal>Why are you not =
answering? What kind of Company are you? <span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal> <span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal>Please answer to =
me.<span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal> <span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal>Cesare <span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal> <span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><br>Inizio messaggio =
inoltrato:<span lang=3DIT><o:p></o:p></span></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><b>Da:</b> <a =
href=3D"mailto:fly@kb3aero.com">fly@kb3aero.com</a><br><b>Data:</b> 19 =
giugno 2026 alle ore 20:04:00 CEST<br><b>A:</b> <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a><br><b=
>Oggetto:</b> <b>I: purchase Spada GoFast 3m</b><span =
lang=3DIT><o:p></o:p></span></p></blockquote><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p =
class=3DMsoNormal><span =
style=3D'font-family:"Tahoma",sans-serif'>=EF=BB=BF</span> <span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Hi =
Neil,</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>could you please =
give me a feedback?</span><span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>We would like to =
send you back the model honestly.</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Cesare</span><span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><span =
lang=3DIT><o:p></o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Da:</span></b=
><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
Cesare Sarti <</span><a href=3D"mailto:fly@kb3aero.com"><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>fly@kb3aero.c=
om</span></a><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>> =
<br><b>Inviato:</b> mercoled=C3=AC 17 giugno 2026 09:00<br><b>A:</b> =
</span><a href=3D"mailto:sales@hyperflight.co.uk"><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>sales@hyperfl=
ight.co.uk</span></a><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><br><b>Oggett=
o:</b> Re: purchase Spada GoFast 3m</span><span =
lang=3DIT><o:p></o:p></span></p></div><p class=3DMsoNormal> <span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal>Dear Neil,<span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal> <span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal>We started to look =
at the Spada and unfortunately we have found a lot of defects especially =
about the varnish.<span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal>It is very very difficult for us to sell this model in =
these conditions here in Italy. <span =
lang=3DIT><o:p></o:p></span></p><p class=3DMsoNormal>I am so sorry as =
the model is manufactured very well but these defects are very visible =
to the customer.<span lang=3DIT><o:p></o:p></span></p><p =
class=3DMsoNormal>Please let me know your thoughts. Attached some =
pics.<span =
lang=3DIT><o:p></o:p></span></p></blockquote></blockquote></blockquote></=
blockquote></blockquote></div></body></html>
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