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From: "HSBC UK Bank plc" <hsbc@email.business.hsbc.co.uk>
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Date: Thu, 28 May 2026 12:00:42 +0100
To: <sales@hyperflight.co.uk>
Reply-To: "HSBC UK Bank plc" <hsbc@email.business.hsbc.co.uk>
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HSBC Commercial Banking
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<td>
<img src=3D"https://cdn.assets.fwdto.net/hsbc/cmb/2025_master/header_banner=
_v1.png" alt=3D"Device theft – help protect your account" aria-hidden=
=3D"true" width=3D"768" style=3D"padding: 0; margin: 0; line-height: 100%; =
outline: none; -ms-interpolation-mode: bicubic; text-decoration: none; bord=
er: 0; height: auto; display: block; width: 768px; max-width: 768px;" class=
=3D"w100"/>
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<tr>
<td align=3D"center">
<table align=3D"center" style=3D"border-collapse: collapse; border: 0; mso-=
table-lspace: 0; mso-table-rspace: 0; border-spacing: 0; margin: 0; width: =
88%; padding: 0;" width=3D"88%">
<tbody>
<!--Part-1-->
<tr>
<td>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-seri=
f'; color: #333333; mso-line-height-rule: exactly; font-size: 24px; line-he=
ight: 28px; margin: 20px 0px 16px 0px;">Device theft – help protect y=
our account</p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-seri=
f'; color: #333333; mso-line-height-rule: exactly; font-size: 16px; line-he=
ight: 20px; margin: 0px 0px 10px 0px;">Dear Customer</p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-seri=
f'; color: #333333; mso-line-height-rule: exactly; font-size: 16px; line-he=
ight: 20px; margin: 0px 0px 16px 0px">Fraudsters may try to steal your mobi=
le phone or tablet to try and access your personal data, email and apps. If=
they're successful, they could use your device to get into your banking ap=
ps and make payments. It can happen quickly, especially when you're distrac=
ted.</p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-seri=
f'; color: #333333; mso-line-height-rule: exactly; font-size: 16px; line-he=
ight: 20px; margin: 0px 0px 16px 0px"><strong>Common techniques criminals u=
se</strong></p>
</td>
</tr>
<!--part-2-->
<tr>
<td align=3D"center" valign=3D"top"><table width=3D"100%" border=3D"0" cell=
spacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" width=3D"10" style=3D"width: 10px;" valign=3D"top"> =
;</td>
<td align=3D"left" valign=3D"top"><table width=3D"100%" border=3D"0" cellsp=
acing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top" width=3D"20" style=3D"width: 20px; font-f=
amily: Arial, Helvetica, sans-serif; font-size: 18px; line-height: 22px; fo=
nt-weight: normal; text-align: left; color: #db0011;"><p style=3D"margin: 0=
px; font-family:Arial, Helvetica, sans-serif; font-size: 18px; line-height:=
22px; font-weight: normal; text-align: left; color: #db0011; margin-bottom=
: 2px;" class=3D"bullred" >•</p></td>
<td align=3D"left" valign=3D"top" style=3D"font-family: Arial, Helvetica, s=
ans-serif; font-size: 16px; line-height: 20px; font-weight: normal; text-al=
ign: left; color: #333333;">
<p style=3D"margin: 0px; font-family: 'Universe Next HSBC', Arial, Helvetic=
a, 'Sans-serif'; font-size: 16px; line-height: 20px; font-weight: normal; t=
ext-align: left; color: #333333; margin-top: 0px; margin-bottom: 6px;"><str=
ong>Stealing your device whilst it's unlocked</strong>: If your device is t=
aken while you're using it, they may look through messages, notes, photos a=
nd other apps to find your personal information or banking details.</p>
</td>
</tr>
</tbody>
</table></td>
</tr>
<tr>
<td align=3D"left" width=3D"10" style=3D"width: 10px;" valign=3D"top"> =
;</td>
<td align=3D"left" valign=3D"top"><table width=3D"100%" border=3D"0" cellsp=
acing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top" width=3D"20" style=3D"width: 20px; font-f=
amily: Arial, Helvetica, sans-serif; font-size: 18px; line-height: 22px; fo=
nt-weight: normal; text-align: left; color: #db0011;"><p style=3D"margin: 0=
px; font-family:Arial, Helvetica, sans-serif; font-size: 18px; line-height:=
22px; font-weight: normal; text-align: left; color: #db0011; margin-bottom=
: 2px;" class=3D"bullred" >•</p></td>
<td align=3D"left" valign=3D"top" style=3D"font-family: Arial, Helvetica, s=
ans-serif; font-size: 16px; line-height: 20px; font-weight: normal; text-al=
ign: left; color: #333333;">
<p style=3D"margin: 0px; font-family: 'Universe Next HSBC', Arial, Helvetic=
a, 'Sans-serif'; font-size: 16px; line-height: 20px; font-weight: normal; t=
ext-align: left; color: #333333; margin-top: 0px; margin-bottom: 6px;">'<st=
rong>Shoulder surfing</strong>': This is when criminals watch you enter you=
r PIN to unlock your device. Once they have this, they may steal your devic=
e, unlock it, and steal data from apps to commit fraud.</p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td align=3D"left" width=3D"10" style=3D"width: 10px;" valign=3D"top"> =
;</td>
<td align=3D"left" valign=3D"top"><table width=3D"100%" border=3D"0" cellsp=
acing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top" width=3D"20" style=3D"width: 20px; font-f=
amily: Arial, Helvetica, sans-serif; font-size: 18px; line-height: 22px; fo=
nt-weight: normal; text-align: left; color: #db0011;"><p style=3D"margin: 0=
px; font-family:Arial, Helvetica, sans-serif; font-size: 18px; line-height:=
22px; font-weight: normal; text-align: left; color: #db0011; margin-bottom=
: 2px;" class=3D"bullred" >•</p></td>
<td align=3D"left" valign=3D"top" style=3D"font-family: Arial, Helvetica, s=
ans-serif; font-size: 16px; line-height: 20px; font-weight: normal; text-al=
ign: left; color: #333333;">
<p style=3D"margin: 0px; font-family: 'Universe Next HSBC', Arial, Helvetic=
a, 'Sans-serif'; font-size: 16px; line-height: 20px; font-weight: normal; t=
ext-align: left; color: #333333; margin-top: 0px; margin-bottom: 2px;"><str=
ong>Tricking you into using biometrics</strong>: They may confuse or distra=
ct you into unlocking your phone or banking apps with your fingerprint or f=
acial recognition.</p>
</td>
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</tbody>
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<!--space-->
<tr>
<td style=3D"border-collapse: collapse; padding: 0; mso-line-height-rule: e=
xactly; vertical-align: top; height: 14px;" height=3D"14" valign=3D"top"/>
</tr>
<tr>
<td>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-seri=
f'; color: #333333; mso-line-height-rule: exactly; font-size: 16px; line-he=
ight: 20px; margin: 0px 0px 16px 0px;"><strong>Ways to help keep your accou=
nt safe</strong></p>
</td>
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<tr>
<td>
<table class=3D"w100" width=3D"100%" border=3D"0" cellspacing=3D"0" cellpad=
ding=3D"0" style=3D"width: 100%;">
<tbody>
<tr>
<td width=3D"60" align=3D"center" valign=3D"top" style=3D"width: 68px;"><p =
style=3D"margin: 0px; text-align: left;"><img src=3D"https://assets.fwdto.n=
et//hsbc/cmb/202605_Q2Fraud/mobile_security.png" width=3D"68" height=3D"aut=
o" alt=3D"Biometric authentication" style=3D"width: 68px; height: auto; bor=
der: 0px; display: block;"/></p></td>
<td align=3D"center" valign=3D"top" width=3D"10" style=3D"width: 10px;">&nb=
sp;</td>
<td class=3D"colwhite" align=3D"center" style=3D"border-collapse: collapse;=
padding: 0; mso-line-height-rule: exactly; vertical-align: top; font-size:=
16px; line-height: 22px; font-weight: 400; color: #333; font-family: 'Univ=
erse Next HSBC', Arial, Helvetica, 'Sans-serif'; text-align: left;" valign=
=3D"top"><p style=3D"margin: 0px; margin-bottom: 6px; margin-top: 5px"><str=
ong>Biometric authentication</strong><br>Turn on biometric authentication (=
such as fingerprint or facial recognition) if you haven't already, and don'=
t store PIN hints or passwords on your device. If you've got notes or files=
with sensitive information, make sure they're password protected.</p></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D"padding-top: 8px">
<table class=3D"w100" width=3D"100%" border=3D"0" cellspacing=3D"0" cellpad=
ding=3D"0" style=3D"width: 100%;">
<tbody>
<tr>
<td width=3D"68" align=3D"center" valign=3D"top" style=3D"width: 68px;"><p =
style=3D"margin: 0px; text-align: left;"><img src=3D"https://assets.fwdto.=
net//hsbc/cmb/202605_Q2Fraud/shield_lock.png" width=3D"68" height=3D"auto" =
alt=3D"Unique and strong PIN" style=3D"width: 68px; height: auto; border: 0=
px; display: block;"/></p></td>
<td align=3D"center" valign=3D"top" width=3D"10" style=3D"width: 10px;">&nb=
sp;</td>
<td class=3D"colwhite" align=3D"center" style=3D"border-collapse: collapse;=
padding: 0; mso-line-height-rule: exactly; vertical-align: top; font-size:=
16px; line-height: 22px; font-weight: 400; color: #333; font-family: 'Univ=
erse Next HSBC', Arial, Helvetica, 'Sans-serif'; text-align: left;" valign=
=3D"top"><p style=3D"margin: 0px; margin-bottom: 5px; margin-top:9px"><stro=
ng>Unique and strong PIN</strong><br>Use a unique and strong PIN for your d=
evice and apps (including any banking apps), that's hard to guess and not o=
bvious. Don't reuse or share this PIN with any other app.</p></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D"padding-top: 6px">
<table class=3D"w100" width=3D"100%" border=3D"0" cellspacing=3D"0" cellpad=
ding=3D"0" style=3D"width: 100%;">
<tbody>
<tr>
<td width=3D"68" align=3D"center" valign=3D"top" style=3D"width: 68px;"><p =
style=3D"margin: 0px; text-align: left;"><img src=3D"https://assets.fwdto.n=
et//hsbc/cmb/202605_Q2Fraud/people_group.png" width=3D"68" height=3D"auto" =
alt=3D"Stay alert when you're out" style=3D"width: 68px; height: auto; bord=
er: 0px; display: block;"/></p></td>
<td align=3D"center" valign=3D"top" width=3D"10" style=3D"width: 10px;">&nb=
sp;</td>
<td class=3D"colwhite" align=3D"center" style=3D"border-collapse: collapse;=
padding: 0; mso-line-height-rule: exactly; vertical-align: top; font-size:=
16px; line-height: 22px; font-weight: 400; color: #333; font-family: 'Univ=
erse Next HSBC', Arial, Helvetica, 'Sans-serif'; text-align: left;" valign=
=3D"top"><p style=3D"margin: 0px; margin-bottom: 14px; margin-top: 5px"><st=
rong>Stay alert when you're out</strong><br>Stay alert when you're out and =
don't let strangers handle your phone. If someone's trying to distract you =
or is watching you use your device, lock it straight away and stay with peo=
ple you trust.</p></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td><p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-=
serif'; color: #333333; mso-line-height-rule: exactly; font-size: 16px; lin=
e-height: 20px; margin: 0px 0px 14px 0px">There are also some extra steps y=
ou can take to stay safe:</p></td>
</tr>
<tr>
<td align=3D"center" valign=3D"top"><table width=3D"100%" border=3D"0" cell=
spacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" width=3D"10" style=3D"width: 10px;" valign=3D"top"> =
;</td>
<td align=3D"left" valign=3D"top"><table width=3D"100%" border=3D"0" cellsp=
acing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top" width=3D"20" style=3D"width: 20px; font-f=
amily: Arial, Helvetica, sans-serif; font-size: 18px; line-height: 22px; fo=
nt-weight: normal; text-align: left; color: #db0011;"><p style=3D"margin: 0=
px; font-family:Arial, Helvetica, sans-serif; font-size: 18px; line-height:=
22px; font-weight: normal; text-align: left; color: #db0011; margin-bottom=
: 2px;" class=3D"bullred" >•</p></td>
<td align=3D"left" valign=3D"top" style=3D"font-family: Arial, Helvetica, s=
ans-serif; font-size: 16px; line-height: 20px; font-weight: normal; text-al=
ign: left; color: #333333;">
<p style=3D"margin: 0px; font-family: 'Universe Next HSBC', Arial, Helvetic=
a, 'Sans-serif'; font-size: 16px; line-height: 20px; font-weight: normal; t=
ext-align: left; color: #333333; margin-top: 0px; margin-bottom: 6px;"><str=
ong>Keep devices and cards separate</strong> – this reduces the risk =
of someone using both together to access your account.</p>
</td>
</tr>
</tbody>
</table></td>
</tr>
<tr>
<td align=3D"left" width=3D"10" style=3D"width: 10px;" valign=3D"top"> =
;</td>
<td align=3D"left" valign=3D"top"><table width=3D"100%" border=3D"0" cellsp=
acing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top" width=3D"20" style=3D"width: 20px; font-f=
amily: Arial, Helvetica, sans-serif; font-size: 18px; line-height: 22px; fo=
nt-weight: normal; text-align: left; color: #db0011;"><p style=3D"margin: 0=
px; font-family:Arial, Helvetica, sans-serif; font-size: 18px; line-height:=
22px; font-weight: normal; text-align: left; color: #db0011; margin-bottom=
: 2px;" class=3D"bullred" >•</p></td>
<td align=3D"left" valign=3D"top" style=3D"font-family: Arial, Helvetica, s=
ans-serif; font-size: 16px; line-height: 20px; font-weight: normal; text-al=
ign: left; color: #333333;">
<p style=3D"margin: 0px; font-family: 'Universe Next HSBC', Arial, Helvetic=
a, 'Sans-serif'; font-size: 16px; line-height: 20px; font-weight: normal; t=
ext-align: left; color: #333333; margin-top: 0px; margin-bottom: 6px;"><str=
ong>Check your text message notification settings</strong> – this can=
help stop fraudsters seeing One-Time Passcodes on a locked device.</p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td align=3D"left" width=3D"10" style=3D"width: 10px;" valign=3D"top"> =
;</td>
<td align=3D"left" valign=3D"top"><table width=3D"100%" border=3D"0" cellsp=
acing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top" width=3D"20" style=3D"width: 20px; font-f=
amily: Arial, Helvetica, sans-serif; font-size: 18px; line-height: 22px; fo=
nt-weight: normal; text-align: left; color: #db0011;"><p style=3D"margin: 0=
px; font-family:Arial, Helvetica, sans-serif; font-size: 18px; line-height:=
22px; font-weight: normal; text-align: left; color: #db0011; margin-bottom=
: 2px;" class=3D"bullred" >•</p></td>
<td align=3D"left" valign=3D"top" style=3D"font-family: Arial, Helvetica, s=
ans-serif; font-size: 16px; line-height: 20px; font-weight: normal; text-al=
ign: left; color: #333333;">
<p style=3D"margin: 0px; font-family: 'Universe Next HSBC', Arial, Helvetic=
a, 'Sans-serif'; font-size: 16px; line-height: 20px; font-weight: normal; t=
ext-align: left; color: #333333; margin-top: 0px; margin-bottom: 2px;"><str=
ong>If your device goes missing, contact HSBC straight away</strong> &ndash=
; we can help you secure your banking app from unauthorised use. </p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td><p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-=
serif'; color: #333333; mso-line-height-rule: exactly; font-size: 16px; lin=
e-height: 20px; margin: 14px 0px 4px 0px;font-weight: bold">Find out more</=
p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-seri=
f'; color: #333333; mso-line-height-rule: exactly; font-size: 16px; line-he=
ight: 20px; margin: 0px;font-weight: normal;margin-bottom: 18px">For more i=
nformation about device theft and how to protect yourself, visit: <br class=
=3D"nomob"><a href=3D"http://email.business.hsbc.co.uk/r/=3Fid=3Dh3cf1a62,1=
a51991,10ff778" target=3D"_blank" style=3D"color: #333333; text-decoration:=
underline;" title=3D"business.hsbc.uk/device-theft" class=3D"word_warp"><s=
pan style=3D"font-weight: normal; text-decoration: underline; color: #33333=
3;" class=3D"word_wrap">business.hsbc.uk/device-theft</span></a>.</p>
</td>
</tr>
<tr>
<td><p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-=
serif'; color: #333333; mso-line-height-rule: exactly; font-size: 16px; lin=
e-height: 20px; margin: 0px 0px 6px 0px">Thank you,</p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-seri=
f'; color: #333333; mso-line-height-rule: exactly; font-size: 16px; line-he=
ight: 20px; margin: 0px 0px 0px 0px; font-weight: bold;">Your Commercial Ba=
nking Team</p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D"padding: 30px 0px 15px 0px;" align=3D"center">
<table align=3D"center" style=3D"border-collapse: collapse; border: 0; mso-=
table-lspace: 0; mso-table-rspace: 0; border-spacing: 0; margin: 0; width: =
88%; padding: 0;" width=3D"88%">
<tbody>
<tr>
<td><table width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"center" valign=3D"top">
<table width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" alig=
n=3D"center" style=3D"width: 100%; border: 1px solid #000000; margin: 0px;"=
class=3D"brdwhite">
<tbody>
<tr>
<td align=3D"center" valign=3D"top">
<table width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" styl=
e=3D"width: 100%;">
<tbody>
<tr>
<td width=3D"246" align=3D"left" valign=3D"top" style=3D"width: 246px;" cla=
ss=3D"drop"><img src=3D"https://assets.fwdto.net/hsbc/cmb/202402_fraud_emai=
l/img-1.jpg" width=3D"246" alt=3D"Learn more about fraud" style=3D"width: 1=
00%; height: auto; border: none; display: block; margin: 0;" class=3D"w100"=
/></td>
<td width=3D"24" style=3D"width: 24px;" class=3D"nomob"> </td>
<td align=3D"right" valign=3D"top" class=3D"drop" style=3D"font-weight: nor=
mal; text-align: left;">
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-seri=
f'; color: #333; mso-line-height-rule: exactly; font-size: 16px; line-heigh=
t: 20px; margin: 12px 0px 12px 0px; font-weight: normal;" class=3D"ml10"><s=
trong>Learn more about fraud</strong></p>
<p class=3D"ml10" style=3D"font-family: 'Universe Next HSBC', Arial, Helvet=
ica, 'Sans-serif'; color: #333; mso-line-height-rule: exactly; font-size: 1=
6px; line-height: 20px; margin: 0px 14px 12px 0px;">For more information on=
how to protect yourself and your business, speak with your usual contact o=
r visit <a href=3D"http://email.business.hsbc.co.uk/r/=3Fid=3Dh3cf1a62,1a51=
991,10ff779" target=3D"_blank" style=3D"color: #333333; text-decoration: un=
derline;" title=3D"business.hsbc.uk/fraud-centre"><span style=3D"font-weigh=
t: normal; text-decoration: underline; color: #333333;" class=3D"word_warp"=
>business.hsbc.uk/fraud-centre</span></a>.</p>
<p class=3D"ml10 mb16" style=3D"margin: 0px; font-family: 'Universe Next HS=
BC', Arial, Helvetica, 'Sans-serif'; color: #333; mso-line-height-rule: exa=
ctly; font-size: 16px; line-height: 20px;margin: 0px 14px 12px 0px">For all=
other banking queries, visit <br class=3D"nomob"><a href=3D"http://email.b=
usiness.hsbc.co.uk/r/=3Fid=3Dh3cf1a62,1a51991,10ff77b" target=3D"_blank" st=
yle=3D"color: #333333; text-decoration: underline;" title=3D"business.hsbc.=
uk/contact-us"><span style=3D"font-weight: normal; text-decoration: underli=
ne; color: #333333;" class=3D"word_warp">business.hsbc.uk/contact-us</span>=
</a> to find out how to get in touch.</p>
<p class=3D"ml10 mb16" style=3D"margin: 0px; font-family: 'Universe Next HS=
BC', Arial, Helvetica, 'Sans-serif'; color: #333; mso-line-height-rule: exa=
ctly; font-size: 16px; line-height: 20px;">For accessible ways to contact u=
s, visit <a href=3D"http://email.business.hsbc.co.uk/r/=3Fid=3Dh3cf1a62,1a5=
1991,10ff77c" target=3D"_blank" style=3D"color: #333333; text-decoration: u=
nderline;" title=3D"business.hsbc.uk/accessibility"><span style=3D"font-wei=
ght: normal; text-decoration: underline; color: #333333;" class=3D"word_war=
p">business.hsbc.uk/accessibility</span></a>.</p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D"padding-top: 30px"><table width=3D"100%" border=3D"0" cellspac=
ing=3D"0" cellpadding=3D"0">
<tbody>
<tr align=3D"left" valign=3D"top">
<td width=3D"72" align=3D"left" valign=3D"top" style=3D"width: 72px; paddin=
g-top: 3px;" class=3D"w60"><img src=3D"https://assets.fwdto.net/hsbc/cmb/20=
2402_fraud_email/lock.png" width=3D"48" alt=3D"Your security is our priorit=
y" style=3D"width: 48px; height: auto; border: 0px; display: block;"/></td>
<td class=3D"colwhite" align=3D"left" style=3D"border-collapse: collapse; p=
adding: 0; mso-line-height-rule: exactly; vertical-align: top; font-size: 1=
6px; line-height: 20px; font-weight: 400; padding-top: 0px; color: #333333;=
font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-serif'; padding=
-bottom: 16px;" valign=3D"top"><p style=3D"font-family: 'Universe Next HSBC=
', Arial, Helvetica, 'Sans-serif'; color: #333333; mso-line-height-rule: ex=
actly; font-size: 24px; line-height: 28px; margin: 0px 0px 12px 0px">Your s=
ecurity is our priority</p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-seri=
f'; color: #333333; mso-line-height-rule: exactly; font-size: 16px; line-he=
ight: 20px; margin: 0px 0px 12px 0px">In our emails, we'll never ask you fo=
r confidential information or to confirm your security details. Links withi=
n our emails will only take you to information pages.</p>
<table width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top"><table align=3D"left" border=3D"0" cellsp=
acing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top" style=3D"font-size: 16px; line-height: 20=
px;"><p style=3D"margin: 0px; font-family: 'Universe Next HSBC', Arial, Hel=
vetica, 'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-s=
ize: 16px; line-height: 20px; margin: 0px 0px 0px 0px">Please forward any s=
uspicious emails to <a target=3D"_blank" href=3D"mailto:phishing@hsbc.com" =
class=3D"nomob" style=3D"text-decoration: underline; display: inline-block;=
color: #333;" title=3D"phishing@hsbc.com"><strong><span style=3D"text-deco=
ration: underline;">phishing@hsbc.com</span></strong></a></p></td>
<td class=3D"nomob" width=3D"14" style=3D"width: 14px;font-size: 16px; line=
-height: 20px;" align=3D"right" valign=3D"top"><a target=3D"_blank" href=3D=
"mailto:phishing@hsbc.com" style=3D"text-decoration: none; color: #333;" ti=
tle=3D"phishing@hsbc.com"><img class=3D"mobilearrow" alt=3D"arrow" src=3D"h=
ttps://assets.fwdto.net/hsbc/cmb/202402_fraud_email/arrow8.png" height=3D"1=
8" width=3D"8" style=3D"width: 8px; height: 18px; display: block;"></a></td=
>
</tr>
</tbody>
</table></td>
</tr>
<!--[if mso]><!-->
<tr>
<td align=3D"left" valign=3D"top"><div class=3D"show" style=3D"display: non=
e; max-height: 0px; overflow: hidden;margin: 0;">
<table align=3D"left" border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top" style=3D"font-size: 16px; line-height: 20=
px;"><p style=3D"margin: 0px; font-family: 'Universe Next HSBC', Arial, Hel=
vetica, 'Sans-serif'; color: #333; mso-line-height-rule: exactly; font-size=
: 16px; line-height: 20px; margin: 0px 0px 0px 0px"><a target=3D"_blank" hr=
ef=3D"mailto:phishing@hsbc.com" style=3D"text-decoration: underline; displa=
y: inline-block; color: #333;" title=3D"phishing@hsbc.com"><strong><span st=
yle=3D"text-decoration: underline;">phishing@hsbc.com</span></strong></a></=
p></td>
<td width=3D"14" style=3D"width: 14px;" align=3D"right" valign=3D"top"><a t=
arget=3D"_blank" href=3D"mailto:phishing@hsbc.com" style=3D"text-decoration=
: none; color: #333;" title=3D"phishing@hsbc.com"><img class=3D"mobilearrow=
" alt=3D"arrow" src=3D"https://assets.fwdto.net/hsbc/cmb/202402_fraud_email=
/arrow8.png" height=3D"18" width=3D"6" style=3D"width: 8px; height: 18px; d=
isplay: inline-block;"></a></td>
</tr>
</tbody>
</table>
</div></td>
</tr>
<!--<![endif]-->
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
<tr>
<td class=3D"padlr20 mainbg" style=3D"border-collapse: collapse; mso-line-h=
eight-rule: exactly; vertical-align: top; padding: 0 45px; background-color=
: #e4e5e6;" valign=3D"top" bgcolor=3D"#e4e5e6">
<table width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td style=3D"padding: 20px 0px 0px 0px;"><table border=3D"0" cellspacing=3D=
"0" cellpadding=3D"0">
<tbody>
<tr>
<td style=3D"padding: 0px 20px 0px 0px; display: inline-block; font-family:=
'Universe Next HSBC', Arial, Helvetica, 'Sans-serif';color: #000000; text-=
decoration: underline; font-weight: 400;font-size: 12px; line-height: 16px;=
"><a href=3D"http://email.business.hsbc.co.uk/r/=3Fid=3Dh3cf1a62,1a51991,10=
ff77a" target=3D"_blank" aria-label=3D"Privacy notice Privacy notice Opens =
in new window" title=3D"Website terms" style=3D"color: #000000; text-decora=
tion: underline;"><span style=3D"font-weight: normal; text-decoration: unde=
rline; color: #000000;" class=3D"nolink">Website terms</span></a></td>
<td style=3D"padding: 0px 20px 0px 0px; display: inline-block; font-family:=
'Universe Next HSBC', Arial, Helvetica, 'Sans-serif';color: #000000; text-=
decoration: underline; font-weight: 400;font-size: 12px; line-height: 16px;=
"><a href=3D"http://email.business.hsbc.co.uk/r/=3Fid=3Dh3cf1a62,1a51991,10=
ff77d" title=3D"Legal" target=3D"_blank" aria-label=3D"Legal Legal Opens in=
new window" style=3D"color: #000000; text-decoration: underline;"><span st=
yle=3D"font-weight: normal; text-decoration: underline; color: #000000;" cl=
ass=3D"nolink">Legal</span></a></td>
<td style=3D"padding: 0px 20px 0px 0px; display: inline-block; font-family:=
'Universe Next HSBC', Arial, Helvetica, 'Sans-serif';color: #000000; text-=
decoration: underline; font-weight: 400;font-size: 12px; line-height: 16px;=
"><a href=3D"http://email.business.hsbc.co.uk/r/=3Fid=3Dh3cf1a62,1a51991,10=
ff77e" title=3D"Contact us" target=3D"_blank" aria-label=3D"Contact us Cont=
act us Opens in new window" style=3D"color: #000000; text-decoration: under=
line;"><span style=3D"font-weight: normal; text-decoration: underline; colo=
r: #000000;" class=3D"nolink">Contact us</span></a></td>
<td style=3D"padding: 0px 20px 0px 0px; display: inline-block; font-family:=
'Universe Next HSBC', Arial, Helvetica, 'Sans-serif';color: #000000; text-=
decoration: underline; font-weight: 400;font-size: 12px; line-height: 16px;=
"><a href=3D"http://email.business.hsbc.co.uk/r/=3Fid=3Dh3cf1a62,1a51991,10=
ff77f" title=3D"Find a branch" target=3D"_blank" aria-label=3D"Legal Legal =
Opens in new window" style=3D"color: #000000; text-decoration: underline;">=
<span style=3D"font-weight: normal; text-decoration: underline; color: #000=
000;" class=3D"nolink">Find a branch</span></a></td>
<td style=3D"padding: 0px 20px 0px 0px; display: inline-block; font-family:=
'Universe Next HSBC', Arial, Helvetica, 'Sans-serif';color: #000000; text-=
decoration: underline; font-weight: 400;font-size: 12px; line-height: 16px;=
"><a href=3D"http://email.business.hsbc.co.uk/r/=3Fid=3Dh3cf1a62,1a51991,10=
ff780" title=3D"Fraud Centre" target=3D"_blank" style=3D"color: #000000; te=
xt-decoration: underline;"><span style=3D"font-weight: normal; text-decorat=
ion: underline; color: #000000;" class=3D"nolink">Fraud Centre</span><=
/a></td>
</tr>
</tbody>
</table></td>
</tr>
<tr>
<td class=3D"" style=3D"border-collapse: collapse; padding: 0; mso-line-hei=
ght-rule: exactly; vertical-align: top; padding-top: 0px; color: #000000; f=
ont-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-serif';" valign=
=3D"top"><div align=3D"left">
<p style=3D"margin: 0; margin-top: 12px; margin-bottom: 0px; font-size: 12p=
x; line-height: 16px; font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif';" class=3D"mt18"><strong>HSBC UK Bank plc.</strong> Registered=
in England and Wales (company number: <a style=3D"text-decoration: none; c=
olor: #000000;">9928412</a>). Registered Office: <span class=3D"applelink">=
1 <span></span>Ce<span></span>nte<span></span>na<span></span>r<span></span>=
y Sq<span></span>ua<span></span>re, Bi<span></span>rm<span></span>ing<span>=
</span>ha<span></span>m, B<span></span>1 1<span></span>H<span></span>Q. Aut=
horised by the Prudential Regulation Authority and regulated by the Financi=
al Conduct Authority and the Prudential Regulation Authority (Financial Ser=
vices Register number: 765112).</span></p>
<p style=3D"margin: 0; margin-top: 9px; margin-bottom: 0px; font-size: 12px=
; line-height: 16px; font-family: 'Universe Next HSBC', Arial, Helvetica, '=
Sans-serif'; font-weight: bold;"><a href=3D"http://email.business.hsbc.co.u=
k/r/=3Fid=3Dh3cf1a62,1a51991,10ff781" target=3D"_blank" style=3D"color: #00=
0000; text-decoration: none;" title=3D"Privacy notice">Privacy notice</a></=
p>
<p style=3D"margin: 0; margin-bottom: 0px; font-size: 12px; line-height: 16=
px; font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-serif';">We =
maintain strict security standards and procedures to prevent unauthorised a=
ccess to information about you. HSBC will never contact you by email or oth=
erwise to ask you to validate personal information such as your user ID, pa=
ssword or account numbers. If you get such a request, please call us on <a =
href=3D"tel:03457606060" style=3D"color: #000000; text-decoration: none;" t=
arget=3D"_blank" title=3D"call"><span style=3D"color: #000000; text-decorat=
ion: none;">03457 60 60 60</span></a>.</p>
<p style=3D"margin: 0; margin-top: 10px; margin-bottom: 0px; font-size: 12p=
x; line-height: 16px; font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif';">To make sure we're communicating effectively, we may monitor=
your interest in our emails. We may be able to tell when you've opened the=
m, and how you've interacted with them. This includes information about how=
long you spend reading our emails and which links you select. We may also =
collect technical information about your device and internet connection, an=
d set cookies. We use trusted service providers to help us. For more detail=
s, read our <a href=3D"http://email.business.hsbc.co.uk/r/=3Fid=3Dh3cf1a62,=
1a51991,10ff782" target=3D"_blank" title=3D"Privacy Notice" style=3D"color:=
#000000; text-decoration: underline;"><strong><span style=3D"font-weight: =
normal; text-decoration: underline;">Privacy Notice</span></strong></a> and=
our <a href=3D"http://email.business.hsbc.co.uk/r/=3Fid=3Dh3cf1a62,1a51991=
,10ff783" target=3D"_blank" title=3D"Cookie Policy" style=3D"color: #000000=
; text-decoration: underline;"><strong><span style=3D"font-weight: normal; =
text-decoration: underline;">Cookie Policy</span></strong></a>.</p>
<p style=3D"margin: 0; margin-top: 10px; margin-bottom: 0px; font-size: 12p=
x; line-height: 16px; font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif';">This email is confidential. It may also be legally privilege=
d. If you aren't the addressee you may not copy, forward, disclose or use a=
ny part of it. If you got this message in error, please delete it and all c=
opies from your system and notify the sender immediately by return email. I=
nternet communications can't be guaranteed to be timely, secure, error or v=
irus free. We don't accept liability for any errors or omissions. Please do=
n't reply to this email. To get in touch, <a target=3D"_blank" title=3D"con=
tact us" href=3D"http://email.business.hsbc.co.uk/r/=3Fid=3Dh3cf1a62,1a5199=
1,10ff784" style=3D"color: #000000; text-decoration: underline;"><strong><s=
pan style=3D"font-weight: normal; text-decoration: underline;">contact us</=
span></strong></a>.</p>
<p style=3D"margin: 0; margin-top: 10px; margin-bottom: 0px; font-size: 12p=
x; line-height: 16px; font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif';">©HSBC Group 2026. All Rights Reserved.</p>
</div></td>
</tr>
<tr>
<td style=3D"border-collapse: collapse; padding: 0; mso-line-height-rule: e=
xactly; vertical-align: top; height: 25px;" height=3D"25" valign=3D"top"/>
</tr>
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</tbody>
</table>
</td>
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</table>
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</td>
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</div>
<img height=3D'0' width=3D'0' alt=3D'' src=3D'http://email.business.hsbc.co=
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