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Date: Wed, 15 Jul 2026 07:44:02 +0000 (GMT)
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To: "sales@hyperflight.co.uk" <sales@hyperflight.co.uk>
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Subject: RE: Required Information for Your Shipment Clearance - AWB 874211706703\\C-248855565
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Hello Team,
I hope this email finds you well.
I am emailing you regarding your shipment number 874211706703, and with support ticket number C-248855565.
I am reaching you to inform that the shipment is currently held by the customs and our clearance team there needs the following:
provide full filled power of attorney(FROM CONSIGNEE!!)
Our clearance team tried to contact the recipient to get the needed information but there is no response from the consignee.
Kindly provide the needed information by 07/21/2026
Otherwise, the parcel will be returned back at your expense as per FedEx return policy.
Rest assured once the information is obtained, I will pass it to the relevant team to expedite the process.
Please accept my apologies regarding any inconvenience caused.
If you need any further assistance, do not hesitate to reach us via our website https://www.fedex.com/global/choose-location.html
Have a wonderful day!
Kind Regards,
Your Feedback is incredibly Valuable: How did we do today? Please take 2 minutes to let us know what you think of FedEx.
Kind Regards
Hagar M | Customer Care Representative | FedEx Express | Registered EU Head Office: Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands fedex.com
This message and any attachment are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. If you are not the intended recipient you must not copy this message or attachment or disclose the contents to any other person.
CGEXYZfront
------=_Part_594_1334210907.1784101442225
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<html><div>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"><span style=3D"margin:=
0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline;=
box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-ser=
if;">Hello Team,</span></p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"> </p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"><span style=3D"margin:=
0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline;=
box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-ser=
if;">I hope this email finds you well. </span></p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"> </p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"><span style=3D"margin:=
0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline;=
box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-ser=
if;">I am emailing you regarding your shipment number </span>874211706703, =
<span style=3D"margin: 0px; padding: 0px; border: 0px; font-size: 13px; ver=
tical-align: baseline; box-sizing: border-box; color: #000000; font-family:=
'Noto Sans', sans-serif;">and with support ticket number </span>C-<span st=
yle=3D"margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-al=
ign: baseline; box-sizing: border-box; color: #666666; font-family: 'Noto S=
ans', sans-serif;">248855565</span><span style=3D"margin: 0px; padding: 0px=
; border: 0px; font-size: 13px; vertical-align: baseline; box-sizing: borde=
r-box; color: #000000; font-family: 'Noto Sans', sans-serif;">. </span=
></p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"> </p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"><span style=3D"margin:=
0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline;=
box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-ser=
if;">I am reaching you to inform that the shipment is currently held by the=
customs and our clearance team there needs the following:</span> </p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"> </p>
<ul style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; m=
argin: 0px; padding: 0px 0px 0px 1.5em; border: 0px; font-size: 13px; verti=
cal-align: baseline; list-style-type: none; cursor: text; box-sizing: borde=
r-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0=
list-7 0 list-8 0 list-9 0; color: #2e2e2e; text-align: left; background-c=
olor: #ffffff;">
<li style=3D"margin: 0px; padding: 0px 0px 0px 1.5em; border: 0px; font-siz=
e: 13px; vertical-align: baseline; box-sizing: border-box; list-style-type:=
none; font-family: 'Noto Sans', sans-serif;"> provide full filled pow=
er of attorney(FROM CONSIGNEE!!)</li>
</ul>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"> </p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"><span style=3D"margin:=
0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline;=
box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-ser=
if;">Our clearance team tried to contact the recipient to get the needed in=
formation but there is no response from the consignee.</span></p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"> </p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"><span style=3D"margin:=
0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline;=
box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-ser=
if;">Kindly provide the needed information by 07/21/2026</span></p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"> </p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"><span style=3D"margin:=
0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline;=
box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-ser=
if;">Otherwise, the parcel will be returned back at your expense as per Fed=
Ex return policy.</span></p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"> </p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"><span style=3D"margin:=
0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline;=
box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-ser=
if;">Rest assured once the information is obtained, I will pass it to the r=
elevant team to expedite the process.</span></p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"> </p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"><span style=3D"margin:=
0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline;=
box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-ser=
if;">Please accept my apologies regarding any inconvenience caused. </=
span></p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"> </p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"><span style=3D"margin:=
0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline;=
box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-ser=
if;">If you need any further assistance, do not hesitate to reach us via ou=
r website </span><a shape=3D"rect" href=3D"https://www.fedex.com/global/cho=
ose-location.html" rel=3D"noopener noreferrer" target=3D"_blank" style=3D"m=
argin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: bas=
eline; box-sizing: border-box; color: #000000; text-decoration-line: underl=
ine; font-family: 'Noto Sans', sans-serif;">https://www.fedex.com/global/ch=
oose-location.html</a></p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"> </p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"><span style=3D"margin:=
0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline;=
box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-ser=
if;">Have a wonderful day!</span></p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"> </p>
<p style=3D"white-space: pre-wrap; font-family: 'Noto Sans', sans-serif; ma=
rgin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: base=
line; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 =
0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; color: #2=
e2e2e; text-align: left; background-color: #ffffff;"><span style=3D"margin:=
0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline;=
box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-ser=
if;">Kind Regards, </span></p>
<br><br></div>
<p style=3D"font-family: arial; font-size: 9pt;">Your Feedback is incredibl=
y Valuable: How did we do today? Please take <a title=3D"2 minutes" href=3D=
"https://fedex.eu.qualtrics.com/jfe/form/SV_eXQmcVdjnJspxGe?cs_unit=3Dfedex=
_cs_MTAyMjQ5OQ&Q_language=3Den"><strong>2 minutes</strong></a> to let u=
s know what you think of FedEx.<br><br>Kind Regards<br><br><strong>Hagar M<=
/strong> | Customer Care Representative | FedEx Express | Registered EU Hea=
d Office: Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands <a title=3D"=
fedex.com" href=3D"https://www.fedex.com">fedex.com</a></p>
<p style=3D"font-family: arial; font-size: 9pt;">This message and any attac=
hment are confidential and may be privileged or otherwise protected from di=
sclosure. If you are not the intended recipient, please telephone or email =
the sender and delete this message and any attachment from your system. If =
you are not the intended recipient you must not copy this message or attach=
ment or disclose the contents to any other person.</p>
<div><span style=3D"color: white;">CGEXYZfront </span></div>
<div> </div>
<div> </div>
<div> </div>
<div> </div><img alt=3D"" src=3D"https://fedex-ced.my.salesforce.com/s=
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