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; Tue, 2 Jun 2026 18:58:06 +0100
From: <sales@hyperflight.co.uk>
To: "'Erik'" <engineerraisedinkingston@gmail.com>
References: <GVXP193MB31544F29D0DB62589F7B3CB5AB122@GVXP193MB3154.EURP193.PROD.OUTLOOK.COM>
<032501dcf27c$c318c840$494a58c0$@hyperflight.co.uk> <GVXP193MB3154EB98635FD89322694608AB122@GVXP193MB3154.EURP193.PROD.OUTLOOK.COM>
In-Reply-To: <GVXP193MB3154EB98635FD89322694608AB122@GVXP193MB3154.EURP193.PROD.OUTLOOK.COM>
Subject: RE: Order 108746
Date: Tue, 2 Jun 2026 18:58:07 +0100
Message-ID: <03e701dcf2b9$5e5a25b0$1b0e7110$@hyperflight.co.uk>
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Okay. All understood.
=20
Very sorry for the inconvenience.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web : www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
From: Erik <engineerraisedinkingston@gmail.com>=20
Sent: 02 June 2026 18:40
To: sales@hyperflight.co.uk
Subject: Re: Order 108746=20
=20
Hi Neil,
=20
Thanks for such a prompt response.
=20
Hindsight is truly wonderful. I didn=E2=80=99t even notice the shipping =
option when I placed the original order. Perhaps I should stop ignoring =
the messages from Specsavers... =F0=9F=99=83
=20
I=E2=80=99ve just ordered the LV06 H variant, as I need this quite =
urgently now. I=E2=80=99ll keep a look out for the original order, but =
if it does arrive, I=E2=80=99ll have to return that one for a refund.
=20
Thanks for your help.
=20
Cheers,
Erik
From: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk> =
<sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk> >
Date: Tuesday, 2 June 2026 at 11:44
To: 'Erik' <engineerraisedinkingston@gmail.com =
<mailto:engineerraisedinkingston@gmail.com> >
Subject: RE: Order 108746
Dear Erik,
=20
I confirm the package was sent by untracked mail, as you elected when =
checking out, on 27/5/2026. Sorry there is no way of knowing where it =
is.
=20
Although packages usually arrive within a few days the UK postal system =
isn=E2=80=99t very reliable currenly and some packages are taking up to =
2 weeks.
=20
If it has not arrived by them we will credit you or send the order =
again.
=20
Sincere apologies for the delay. Thank you very much for your patience =
and support.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>=20
Web : www.hyperflight.co.uk <http://www.hyperflight.co.uk>=20
=20
=20
=20
From: Erik <engineerraisedinkingston@gmail.com =
<mailto:engineerraisedinkingston@gmail.com> >
Sent: 02 June 2026 08:25
To: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>=20
Subject: Order 108746
=20
Hi there,
=20
=20
I ordered a chaservo HV6-H a week ago now, and still haven=E2=80=99t =
received anything. The Royal Mail website doesn=E2=80=99t provide much =
info either. Could you please advise?=20
=20
Thanks,
Erik=20
=20
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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
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style=3D'word-wrap:break-word'><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Okay. All understood.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Very sorry for the =
inconvenience.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: =
neil@hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web =C2=A0: =
www.hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p></o:p></span></b></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Erik =
<engineerraisedinkingston@gmail.com> <br><b>Sent:</b> 02 June 2026 =
18:40<br><b>To:</b> sales@hyperflight.co.uk<br><b>Subject:</b> Re: Order =
108746 <o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><div><p class=3DMsoNormal><span =
style=3D'color:black'>Hi Neil,<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'color:black'><o:p> </o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'color:black'>Thanks for such a prompt =
response.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'color:black'><o:p> </o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'color:black'>Hindsight is truly =
wonderful. I didn=E2=80=99t even notice the shipping option when I =
placed the original order. Perhaps I should stop ignoring the messages =
from Specsavers... </span><span style=3D'font-family:"Segoe UI =
Emoji",sans-serif;color:black'>🙃</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'color:black'><o:p> </o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'color:black'>I=E2=80=99ve just ordered =
the LV06 H variant, as I need this quite urgently now. I=E2=80=99ll keep =
a look out for the original order, but if it does arrive, I=E2=80=99ll =
have to return that one for a refund.<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'color:black'><o:p> </o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'color:black'>Thanks for your =
help.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'color:black'><o:p> </o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'color:black'>Cheers,<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'color:black'>Erik<o:p></o:p></span></p></div><div =
id=3Dmail-editor-reference-message-container><div =
style=3D'border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0cm =
0cm 0cm;border-color:currentcolor currentcolor'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><b><span style=3D'color:black'>From: =
</span></b><span style=3D'color:black'><a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a> =
<<a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>><b=
r><b>Date: </b>Tuesday, 2 June 2026 at 11:44<br><b>To: </b>'Erik' <<a =
href=3D"mailto:engineerraisedinkingston@gmail.com">engineerraisedinkingst=
on@gmail.com</a>><br><b>Subject: </b>RE: Order =
108746<o:p></o:p></span></p></div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Dear =
Erik,</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'> </span><o:p>=
</o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>I confirm the =
package was sent by untracked mail, as you elected when checking out, on =
27/5/2026. Sorry there is no way of knowing where it =
is.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'> </span><o:p>=
</o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Although packages =
usually arrive within a few days the UK postal system isn=E2=80=99t very =
reliable currenly and some packages are taking up to 2 =
weeks.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'> </span><o:p>=
</o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>If it has not =
arrived by them we will credit you or send the order =
again.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'> </span><o:p>=
</o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Sincere apologies =
for the delay. Thank you very much for your patience and =
support.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'> </span><o:p>=
</o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Kind =
regards,</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'> </span><o:p>=
</o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Neil.</span><o:p><=
/o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'> </span><o:p>=
</o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>------------------=
---------</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Neil =
Stainton</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>HyperFlight =
Ltd</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>1 Drybank =
Farm</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Fosse Way, =
Ettington</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Stratford-upon-Avo=
n</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>UK CV37 =
7PD</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'> </span><o:p>=
</o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Mob/WhatsApp: +44 =
(0)7821 351341</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Email: <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a></span=
><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Web : <a =
href=3D"http://www.hyperflight.co.uk">www.hyperflight.co.uk</a></span><o:=
p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><div style=3D'border:none;border-top:solid =
windowtext 1.0pt;padding:3.0pt 0cm 0cm 0cm;border-color:currentcolor =
currentcolor'><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Erik =
<<a =
href=3D"mailto:engineerraisedinkingston@gmail.com">engineerraisedinkingst=
on@gmail.com</a>><br><b>Sent:</b> 02 June 2026 =
08:25<br><b>To:</b> <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a><br><b=
>Subject:</b> Order 108746</span><o:p></o:p></p></div><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'color:black'>Hi there,</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'color:black'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'color:black'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'color:black'>I ordered a chaservo HV6-H =
a week ago now, and still haven=E2=80=99t received anything. The Royal =
Mail website doesn=E2=80=99t provide much info either. Could you please =
advise? </span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'color:black'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'color:black'>Thanks,</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'color:black'>Erik </span><o:p></o:p></p><div =
id=3Dms-outlook-mobile-body-separator-line><p =
class=3DMsoNormal> <o:p></o:p></p></div></div></div></body></html>
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