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 ; Tue, 9 Jun 2026 12:35:58 +0100
From: <sales@hyperflight.co.uk>
To: "'Craig Jacka'" <kaffine@westnet.com.au>
References: <52BC0754-A3CB-F647-AFE4-F0F94596A61A@hxcore.ol>
In-Reply-To: <52BC0754-A3CB-F647-AFE4-F0F94596A61A@hxcore.ol>
Subject: RE: DF Libelle missing part, Order 108933
Date: Tue, 9 Jun 2026 12:35:57 +0100
Message-ID: <00bf01dcf804$23fca5f0$6bf5f1d0$@hyperflight.co.uk>
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Hi Craig,

=20

> the kit is missing the smaller rear dihedral brace

=20

Very sorry about this. We will send you one.

=20

Kind regards,

=20

Neil.

=20

---------------------------

Neil Stainton

HyperFlight Ltd

1 Drybank Farm

Fosse Way, Ettington

Stratford-upon-Avon=20

UK CV37 7PD

=20

Mob/WhatsApp: +44 (0)7821 351341

Email: neil@hyperflight.co.uk

Web  : www.hyperflight.co.uk

VAT ID: GB116294226

EORI: GB116294226000

=20

=20

=20

From: Craig Jacka <kaffine@westnet.com.au>=20
Sent: 09 June 2026 12:02
To: sales@hyperflight.co.uk
Subject: DF Libelle missing part, Order 108933

=20

Hi Team,

=20

First up thanks for getting the order to me so fast, the issue I have is =
the kit is missing the smaller rear dihedral brace. I've check all the =
packets, inside the cockpit and paper packing but no brace.=20

=20

Order # 108933

Account ID # 39885

=20

Kind regards

Craig

=20

Get Outlook for Android <https://aka.ms/AAb9ysg>=20


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--></style></head><body lang=3DEN-GB link=3Dblue vlink=3Dpurple =
style=3D'word-wrap:break-word'><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Craig,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>&gt; the kit is missing the smaller rear =
dihedral brace<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Very sorry about this. We will send you =
one.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: =
neil@hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web =C2=A0: =
www.hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p></o:p></span></b></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
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style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
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style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Craig Jacka =
&lt;kaffine@westnet.com.au&gt; <br><b>Sent:</b> 09 June 2026 =
12:02<br><b>To:</b> sales@hyperflight.co.uk<br><b>Subject:</b> DF =
Libelle missing part, Order 108933<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal><span =
style=3D'color:#212121'>Hi Team,<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'color:#212121'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'color:#212121'>First up thanks for =
getting the order to me so fast, the issue I have is the kit is missing =
the smaller rear dihedral brace. I've check all the packets, inside the =
cockpit and paper packing but no =
brace.&nbsp;<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'color:#212121'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'color:#212121'>Order # </span><span =
style=3D'font-size:9.0pt;font-family:"Verdana",sans-serif;color:#212121'>=
108933</span><span =
style=3D'color:#212121'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'color:#212121'>Account ID # =
</span><span =
style=3D'font-size:9.0pt;font-family:"Verdana",sans-serif;color:#212121'>=
39885</span><span =
style=3D'color:#212121'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'color:#212121'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'color:#212121'>Kind =
regards<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'color:#212121'>Craig<o:p></o:p></span></p></div><div =
id=3Dms-outlook-mobile-body-separator-line><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div><div =
id=3Dms-outlook-mobile-signature><p class=3DMsoNormal><span =
style=3D'color:#212121'>Get <a href=3D"https://aka.ms/AAb9ysg">Outlook =
for Android</a><o:p></o:p></span></p></div></div></body></html>
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