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Subject: RE: FW: Order No 108066 for ELFE 5 -F5L
Date: Mon, 27 Apr 2026 22:45:52 +0100
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Thank you, Hans.

Well done on your competition success.

Kind regards,

Neil.

---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD

Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web  : www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000



-----Original Message-----
From: Hans R=C3=BCffer <info@hr-modellbau.com>=20
Sent: 27 April 2026 11:46
To: sales@hyperflight.co.uk
Subject: Re: FW: Order No 108066 for ELFE 5 -F5L

Hello Neil,

I sincerely apologize=E2=80=94two identical plates were packed by =
mistake. As I=20
handled the packaging myself, I take full responsibility for this error.

I hope you can send the correct plates to the customer, and I will=20
include the plywood plates with the next shipment.

Kind regards,
Hans


Am 26.04.2026 um 23:41 schrieb sales@hyperflight.co.uk:
> Hi Neil, this is a follow up to my phone call this afternoon. I am =
missing what I believe is
> a ply parts sheet that includes ribs R-A-17 and R-A-21. I have been =
building the first
> stage of the wing and could not find these ribs. Also on that ply =
sheet are all the ply rings
> used to make the motor cowl.  I noticed I received 2 off ply sheets in =
a single clear
> plastic bag which includes rib R-A-2. Theirs is no requirement for x2 =
of these ribs so I
> believe when packed someone picked 2 of the same ply sheet instead of =
one of each
> type of type.  My photos bear this out. In case the supplier claims I =
received an F3L kit, I
> have another pack of balsa labeled F5L as shown in the pics.
> I=E2=80=99m hopeful you can raid another F5L kit for the ply sheet I =
need. If not please ask the
> supplier to resolve this as soon as possible.
>
> Kind regards
> John Barrow

--=20
Hans R=C3=BCffer Modellbau
Altweg 9 c/o. Topstick
6844 Altach
=C3=96sterreich
info@hr-modellbau.com
www.hr-modellbau.com