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Date: Thu, 18 Jun 2026 20:46:45 +1000
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Subject: Re: HyperFlight Order Despatched 108494
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From: Roger Melton <r.melton@iinet.net.au>
To: sales@hyperflight.co.uk
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Hi Niel,
I gave it a couple more weeks but the parcel never arrived. I followed
up with Australia Post recently and launched an investigation which
proved to show that they are now considering it lost.
This is actually the first time I have lost anything in AusPost but I do
hear of this more common and I prefer to ship using recognised couriers
anyway. I have attached the reply from Auspost informing if the lost mail.
Can you please advise next steps so I can progress the build,
Roger Melton
On 9/06/2026 10:24 pm, Roger Melton wrote:
>
> Hi Neil,
>
> It has now been almost a month since dispatch and no sign of the
> package. Your packages are well known for ariving very quickly and
> this is the first to break that great record. My guess is that you
> sent this one via Royal Mail which along with our Australia Post slows
> things down. Pretty sure you sent all others via a commercial courier.
>
> It seeems to be stuck but no way I can unstick it. Are you able to
> poke it from your end as it seems to be in one place for over 11 days
> and I do wonder at which point it becomes abandoned.
>
> Regards,
>
> Roger Melton
>
> On 15/05/2026 12:13 am, sales@hyperflight.co.uk wrote:
>> Order Details
>> HyperFlight [Order Despatched]
>> ------------------------------------------------------------------------
>>
>> Dear Roger Melton,
>>
>> Your order was despatched on 14 May 2026 via Royal Mail and should be
>> with you shortly.
>>
>> The Tracking Number is LA616369510GB. Please click here
>> <http://www.royalmail.com/track-trace?trackNumber=LA616369510GB> to
>> track. Tracking may not start working for a few hours.
>>
>> If you have any queries please email us on sales@hyperflight.co.uk
>> quoting the order reference.
>>
>> We very much appreciate your custom and hope you are pleased with our
>> products.
>>
>> Kindest regards,
>>
>> Hyperflight.co.uk
>>
>> ------------------------------------------------------------------------
>>
>> *T:* +44 (0) 7821 351341
>> *E:* sales@hyperflight.co.uk
>> *W:* https://www.hyperflight.co.uk
>>
>> *HyperFlight*, Drybank Farm, Fosse Way, Ettington,
>> Stratford-upon-Avon, Warwickshire, CV37 7PD, United Kingdom
>> *VAT Reg No:* GB116294226
>> *EORI No:* GB116294226000
>>
>> *Delivery Address* *Billing Address*
>> Roger Melton
>> 480 Hadlow Drive
>> Bywong
>> Nsw
>> 2621
>> Australia
>>
>>
>> Roger Melton
>> 480 Hadlow Drive
>> Bywong
>> Nsw
>> 2621
>> Australia
>>
>> *Order No:* 108494 *Account ID:* 36157
>> *Order Date:* 14/05/2026 12:56
>> *Order Status:* DESPATCHED
>> *Phone:* +61 409206252 *Email:* r.melton@iinet.net.au
>>
>> *Qty* *Code* *Product Name*
>> 1 GERONIMO-FUSELAGE
>> <https://www.hyperflight.co.uk/products.asp?code=GERONIMO-FUSELAGE>
>> Geronimo Ultralight Fuselage-suitable for 2m-3.5m gliders & eSoarers
>> <https://www.hyperflight.co.uk/products.asp?code=GERONIMO-FUSELAGE>
>> Nosecone: With nosecone in place
>> 1 XM2532EG-11
>> <https://www.hyperflight.co.uk/products.asp?code=XM2532EG-11>
>> Dualsky XM2532EG-11 2200 RPM/V 48g Cased Outrunner
>> <https://www.hyperflight.co.uk/products.asp?code=XM2532EG-11>
>> 1 FPS-32Z4
>> <https://www.hyperflight.co.uk/products.asp?code=FPS-32Z4> 32mm
>> Dualsky Spinner for 4mm shafts
>> <https://www.hyperflight.co.uk/products.asp?code=FPS-32Z4>
>> 1 SUMMIT-30SLIMU8
>> <https://www.hyperflight.co.uk/products.asp?code=SUMMIT-30SLIMU8>
>> Dualsky SUMMIT 30 SLIM 8V SBEC ESC
>> <https://www.hyperflight.co.uk/products.asp?code=SUMMIT-30SLIMU8>
>>
--
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--------------4mGVYoW3s0CaOcg1ueN99XXe
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Content-Transfer-Encoding: 8bit
<!DOCTYPE html>
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
</head>
<body>
<p>Hi Niel,</p>
<p>I gave it a couple more weeks but the parcel never arrived. I
followed up with Australia Post recently and launched an
investigation which proved to show that they are now considering
it lost.</p>
<p>This is actually the first time I have lost anything in AusPost
but I do hear of this more common and I prefer to ship using
recognised couriers anyway. I have attached the reply from Auspost
informing if the lost mail.</p>
<p>Can you please advise next steps so I can progress the build,</p>
<p>Roger Melton</p>
<div class="moz-cite-prefix">On 9/06/2026 10:24 pm, Roger Melton
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:3605382c-d68e-4cc1-8ac0-05586b629be1@iinet.net.au">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
<p>Hi Neil,</p>
<p>It has now been almost a month since dispatch and no sign of
the package. Your packages are well known for ariving very
quickly and this is the first to break that great record. My
guess is that you sent this one via Royal Mail which along with
our Australia Post slows things down. Pretty sure you sent all
others via a commercial courier.</p>
<p>It seeems to be stuck but no way I can unstick it. Are you able
to poke it from your end as it seems to be in one place for over
11 days and I do wonder at which point it becomes abandoned.</p>
<p>Regards,</p>
<p>Roger Melton</p>
<div class="moz-cite-prefix">On 15/05/2026 12:13 am, <a
class="moz-txt-link-abbreviated moz-txt-link-freetext"
href="mailto:sales@hyperflight.co.uk" moz-do-not-send="true">sales@hyperflight.co.uk</a>
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:70DA828CA3FB488397CBC5EEC612012B@itpartnership.com">
<meta http-equiv="Content-Type"
content="text/html; charset=UTF-8">
<title>Order Details</title>
<div>
<table width="97%" border="0" align="center" cellpadding="0"
cellspacing="10">
<tbody>
<tr>
<td
style="font-size: 24px; font-weight: bold; font-family: Verdana; color: #000000;">HyperFlight</td>
<td align="right"
style="font-size: 24px; font-family: Verdana; color: #0066CC;">[Order
Despatched]</td>
</tr>
<tr>
<td colspan="2">
<hr noshade="noshade" size="2"></td>
</tr>
</tbody>
</table>
<table width="97%" border="0" align="center" cellpadding="0"
cellspacing="10">
<tbody>
<tr>
<td style="font-size: 12px; font-family: Verdana;">Dear
Roger Melton,<br>
<br>
Your order was despatched on 14 May 2026 via Royal
Mail and should be with you shortly.<br>
<br>
The Tracking Number is LA616369510GB. Please click <a
href="http://www.royalmail.com/track-trace?trackNumber=LA616369510GB"
moz-do-not-send="true">here</a> to track. Tracking
may not start working for a few hours.<br>
<br>
If you have any queries please email us on <a
href="mailto:sales@hyperflight.co.uk"
moz-do-not-send="true" class="moz-txt-link-freetext">sales@hyperflight.co.uk</a>
quoting the order reference.<br>
<br>
We very much appreciate your custom and hope you are
pleased with our products.<br>
<br>
Kindest regards,<br>
<br>
Hyperflight.co.uk</td>
</tr>
</tbody>
</table>
<table width="97%" border="0" align="center" cellpadding="0"
cellspacing="10">
<tbody>
<tr>
<td colspan="2">
<hr noshade="noshade" size="2"></td>
</tr>
<tr style="font-size: 11px; font-family: Verdana;">
<td width="260" valign="top">
<p> <b>T:</b> +44 (0) 7821 351341<br>
<b>E:</b> <a href="mailto:sales@hyperflight.co.uk"
moz-do-not-send="true"
class="moz-txt-link-freetext">sales@hyperflight.co.uk</a><br>
<b>W:</b> <a href="https://www.hyperflight.co.uk"
moz-do-not-send="true"
class="moz-txt-link-freetext">https://www.hyperflight.co.uk</a><br>
</p>
</td>
<td align="right" valign="top"> <b>HyperFlight</b>,
Drybank Farm, Fosse Way, Ettington,
Stratford-upon-Avon, Warwickshire, CV37 7PD,
United Kingdom<br>
<b>VAT Reg No:</b> GB116294226 <br>
<b>EORI No:</b> GB116294226000 </td>
</tr>
</tbody>
</table>
</div>
<table width="97%" border="0" align="center" cellpadding="0"
cellspacing="8">
<tbody>
<tr>
<td
style="font-size: 16px; font-family: Verdana; color: #0066CC;"
width="50%"><b>Delivery Address</b></td>
<td
style="font-size: 16px; font-family: Verdana; color: #0066CC;"
width="50%"><b>Billing Address</b></td>
</tr>
<tr>
<td valign="top">
<table width="100%" cellpadding="8" cellspacing="0"
style="border: 2px solid #0066CC">
<tbody>
<tr style="font-size: 12px; font-family: Verdana;">
<td height="112" valign="top" bgcolor="#ECF5FF">
Roger Melton<br>
480 Hadlow Drive<br>
Bywong<br>
Nsw<br>
2621<br>
Australia<br>
</td>
</tr>
</tbody>
</table>
</td>
<td valign="top">
<table width="100%" cellpadding="8" cellspacing="0"
style="border: 2px solid #0066CC">
<tbody>
<tr style="font-size: 12px; font-family: Verdana;">
<td height="112" valign="top" bgcolor="#ECF5FF">
Roger Melton<br>
480 Hadlow Drive<br>
Bywong<br>
Nsw<br>
2621<br>
Australia<br>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table width="97%" border="0" align="center" cellpadding="0"
cellspacing="10">
<tbody>
<tr>
<td>
<table width="100%" border="0" align="center"
cellpadding="3" cellspacing="2">
<tbody>
<tr style="font-size: 12px; font-family: Verdana;">
<td style="white-space: nowrap" width="10%"><b>Order
No:</b></td>
<td width="40%">108494</td>
<td> </td>
<td style="white-space: nowrap" width="10%"><b>Account
ID:</b></td>
<td width="40%">36157</td>
<td> </td>
</tr>
<tr style="font-size: 12px; font-family: Verdana;">
<td style="white-space: nowrap" width="10%"><b>Order
Date:</b></td>
<td width="40%">14/05/2026 12:56</td>
<td> </td>
<td colspan="2"> </td>
</tr>
<tr style="font-size: 12px; font-family: Verdana;">
<td style="white-space: nowrap" width="10%"><b>Order
Status:</b></td>
<td width="40%">DESPATCHED</td>
<td> </td>
<td colspan="2"> </td>
</tr>
<tr style="font-size: 12px; font-family: Verdana;">
<td style="white-space: nowrap" width="10%"><b>Phone:</b></td>
<td width="40%">+61 409206252</td>
<td> </td>
<td style="white-space: nowrap" width="10%"><b>Email:</b></td>
<td width="40%"><a
class="moz-txt-link-abbreviated moz-txt-link-freetext"
href="mailto:r.melton@iinet.net.au"
moz-do-not-send="true">r.melton@iinet.net.au</a></td>
<td> </td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table width="97%" border="0" align="center" cellpadding="0"
cellspacing="10">
<tbody>
<tr>
<td>
<table width="100%" align="center" cellpadding="3"
cellspacing="2">
<tbody>
<tr style="font-size: 12px; font-family: Verdana;">
<td width="1%" align="center"
style="white-space: nowrap" bgcolor="#CAE8FF"><b>Qty</b></td>
<td width="1%" style="white-space: nowrap"
bgcolor="#CAE8FF"><b>Code</b></td>
<td bgcolor="#CAE8FF"><b>Product Name</b></td>
</tr>
<tr style="font-size: 12px; font-family: Verdana;">
<td align="center" style="white-space: nowrap"
bgcolor="#F0F4F7">1</td>
<td style="white-space: nowrap" bgcolor="#F0F4F7"><a
href="https://www.hyperflight.co.uk/products.asp?code=GERONIMO-FUSELAGE"
moz-do-not-send="true">GERONIMO-FUSELAGE</a></td>
<td bgcolor="#F0F4F7"><a
href="https://www.hyperflight.co.uk/products.asp?code=GERONIMO-FUSELAGE"
moz-do-not-send="true">Geronimo Ultralight
Fuselage-suitable for 2m-3.5m gliders &
eSoarers</a><br>
<span style="font-size: 10px">Nosecone: With
nosecone in place</span> </td>
</tr>
<tr style="font-size: 12px; font-family: Verdana;">
<td align="center" style="white-space: nowrap"
bgcolor="#F0F4F7">1</td>
<td style="white-space: nowrap" bgcolor="#F0F4F7"><a
href="https://www.hyperflight.co.uk/products.asp?code=XM2532EG-11"
moz-do-not-send="true">XM2532EG-11</a></td>
<td bgcolor="#F0F4F7"><a
href="https://www.hyperflight.co.uk/products.asp?code=XM2532EG-11"
moz-do-not-send="true">Dualsky XM2532EG-11
2200 RPM/V 48g Cased Outrunner</a> </td>
</tr>
<tr style="font-size: 12px; font-family: Verdana;">
<td align="center" style="white-space: nowrap"
bgcolor="#F0F4F7">1</td>
<td style="white-space: nowrap" bgcolor="#F0F4F7"><a
href="https://www.hyperflight.co.uk/products.asp?code=FPS-32Z4"
moz-do-not-send="true">FPS-32Z4</a></td>
<td bgcolor="#F0F4F7"><a
href="https://www.hyperflight.co.uk/products.asp?code=FPS-32Z4"
moz-do-not-send="true">32mm Dualsky Spinner
for 4mm shafts</a> </td>
</tr>
<tr style="font-size: 12px; font-family: Verdana;">
<td align="center" style="white-space: nowrap"
bgcolor="#F0F4F7">1</td>
<td style="white-space: nowrap" bgcolor="#F0F4F7"><a
href="https://www.hyperflight.co.uk/products.asp?code=SUMMIT-30SLIMU8"
moz-do-not-send="true">SUMMIT-30SLIMU8</a></td>
<td bgcolor="#F0F4F7"><a
href="https://www.hyperflight.co.uk/products.asp?code=SUMMIT-30SLIMU8"
moz-do-not-send="true">Dualsky SUMMIT 30 SLIM
8V SBEC ESC</a> </td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</blockquote>
</blockquote>
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