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Received: from Neil (emodeler.plus.com [212.159.111.105]) by mail.itpartnership.com
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; Mon, 27 Apr 2026 22:38:03 +0100
From: <sales@hyperflight.co.uk>
To: "'Grant Russell'" <grantr88@gmail.com>
Cc: "'InXpress'" <southamptonuk@inxpress.com>
References: <F06A1BA20075449CA787F1DFDBCE0B77@itpartnership.com> <023501dcd32a$1c33b470$549b1d50$@hyperflight.co.uk>
<CAJpYvLmGzN9uLuj7ajVUCri8P3rz_7vm-SOMvjcYya1pL89Ttw@mail.gmail.com>
In-Reply-To: <CAJpYvLmGzN9uLuj7ajVUCri8P3rz_7vm-SOMvjcYya1pL89Ttw@mail.gmail.com>
Subject: RE: HyperFlight Order 108041 / FedEx 870899608448
Date: Mon, 27 Apr 2026 22:38:02 +0100
Message-ID: <014501dcd68e$20364580$60a2d080$@hyperflight.co.uk>
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Hi Grant,
=20
We have never been asked for these before.=20
=20
The KST servos are CE marked but we do not have a certificate of =
conformity for them.
=20
The model is an artisanal product produced in very limited numbers =
(tens) and I do not think formal CE documentation is required for this.
=20
I can confirm that no food is in the package.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web : www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
=20
=20
From: Grant Russell <grantr88@gmail.com>=20
Sent: 27 April 2026 09:46
To: sales@hyperflight.co.uk; neil.stainton@gmail.com
Subject: Re: HyperFlight Order 108041 / FedEx 870899608448
=20
Thanks Neil,
=20
The parcel is in customs, and they have requested the following to =
process the importation.
=20
Requirements:
test report in color that includes photographs and the tests performed
Declaration of Conformity in English and Spanish. Must include
toy references matching those declared on invoice
and those subjected to the CE marked report test tests
packing list and commercial invoice with references
Letter indicating whether or not it contains food
=20
Are you able to assist me ?
=20
Kind regards
=20
Grant
=20
On Thu, Apr 23, 2026 at 4:04=E2=80=AFPM <sales@hyperflight.co.uk =
<mailto:sales@hyperflight.co.uk> > wrote:
Hi Grant,
=20
We don't have a spam filter. Please CC neil.stainton@gmail.com =
<mailto:neil.stainton@gmail.com> if your emails are bouncing.
=20
Tracking shows the parcel is on its way to you
https://www.fedex.com/fedextrack/?trknbr=3D870899608448 =
<https://www.fedex.com/fedextrack/?trknbr=3D870899608448&trkqual=3D246115=
2000~870899608448~FX> &trkqual=3D2461152000~870899608448~FX
=20
What info do you need?
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk <mailto:neil@hyperflight.co.uk>=20
Web : www.hyperflight.co.uk <http://www.hyperflight.co.uk>=20
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
=20
From: grantr88@gmail.com <mailto:grantr88@gmail.com> =
<grantr88@gmail.com <mailto:grantr88@gmail.com> >=20
Sent: 23 April 2026 12:08
To: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>=20
Subject: HyperFlight Enquiry - 22197
=20
Name: Grant Russell
Country: Spain
Telephone: +34614575270
Email: grantr88@gmail.com <mailto:grantr88@gmail.com>=20
Enquiry: Trying to email you for assistance with information for my =
importation, but all emails are bouncing on your spam filter - order =
108041
------=_NextPart_000_0146_01DCD696.81FBBEF0
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class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Grant,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>We have never been asked for these before. =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>The KST servos are CE marked but we do not =
have a certificate of conformity for them.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>The model is an artisanal product produced in =
very limited numbers (tens) and I do not think formal CE documentation =
is required for this.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>I can confirm that no food is in the =
package.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>HyperFlight =
Ltd<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>1 Drybank =
Farm<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Fosse Way, =
Ettington<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Stratford-upon-Avo=
n <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>UK CV37 =
7PD<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'><o:p> </o:p><=
/span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: =
neil@hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web =C2=A0: =
www.hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p></o:p></span></b></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Grant =
Russell <grantr88@gmail.com> <br><b>Sent:</b> 27 April 2026 =
09:46<br><b>To:</b> sales@hyperflight.co.uk; =
neil.stainton@gmail.com<br><b>Subject:</b> Re: HyperFlight Order 108041 =
/ FedEx 870899608448<o:p></o:p></span></p></div><p =
class=3DMsoNormal><o:p> </o:p></p><div><div><p =
class=3DMsoNormal>Thanks Neil,<o:p></o:p></p><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>The parcel is in customs, and they have requested the =
following to process the importation.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><div><p =
class=3DMsoNormal>Requirements:<br>test report in color that includes =
photographs and the tests performed<br>Declaration of Conformity in =
English and Spanish. Must include<br>toy references matching those =
declared on invoice<br>and those subjected to the CE marked report test =
tests<br>packing list and commercial invoice with references<br>Letter =
indicating whether or not it contains food<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div></div><div><p =
class=3DMsoNormal>Are you able to assist me =
?<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>Kind regards<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>Grant<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><div><div><p class=3DMsoNormal>On =
Thu, Apr 23, 2026 at 4:04<span =
style=3D'font-family:"Arial",sans-serif'>=E2=80=AF</span>PM <<a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>> =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm =
6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>H=
i Grant,</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>W=
e don't have a spam filter. Please CC <a =
href=3D"mailto:neil.stainton@gmail.com" =
target=3D"_blank">neil.stainton@gmail.com</a> if your emails are =
bouncing.</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>T=
racking shows the parcel is on its way to you</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
a =
href=3D"https://www.fedex.com/fedextrack/?trknbr=3D870899608448&trkqu=
al=3D2461152000~870899608448~FX" =
target=3D"_blank">https://www.fedex.com/fedextrack/?trknbr=3D870899608448=
&trkqual=3D2461152000~870899608448~FX</a></span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>W=
hat info do you need?</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>K=
ind regards,</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>N=
eil.</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>-=
--------------------------</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>N=
eil Stainton</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>HyperFlight =
Ltd</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>1 Drybank =
Farm</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Fosse Way, =
Ettington</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Stratford-upon-Avo=
n </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>UK CV37 =
7PD</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'> </span><o:p>=
</o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>M=
ob/WhatsApp: +44 (0)7821 351341</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>E=
mail: <a href=3D"mailto:neil@hyperflight.co.uk" =
target=3D"_blank">neil@hyperflight.co.uk</a></span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>W=
eb : <a href=3D"http://www.hyperflight.co.uk" =
target=3D"_blank">www.hyperflight.co.uk</a></span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>V=
AT ID: GB116294226</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>E=
ORI: GB116294226000</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><div style=3D'border:none;border-top:solid =
windowtext 1.0pt;padding:3.0pt 0cm 0cm 0cm;border-color:currentcolor =
currentcolor'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span =
lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> <a =
href=3D"mailto:grantr88@gmail.com" =
target=3D"_blank">grantr88@gmail.com</a> <<a =
href=3D"mailto:grantr88@gmail.com" =
target=3D"_blank">grantr88@gmail.com</a>> <br><b>Sent:</b> 23 April =
2026 12:08<br><b>To:</b> <a href=3D"mailto:sales@hyperflight.co.uk" =
target=3D"_blank">sales@hyperflight.co.uk</a><br><b>Subject:</b> =
HyperFlight Enquiry - 22197</span><o:p></o:p></p></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;margin-bottom:12.0pt'>Name: Grant =
Russell<br><br>Country: Spain<br><br>Telephone: =
+34614575270<br><br>Email: <a href=3D"mailto:grantr88@gmail.com" =
target=3D"_blank">grantr88@gmail.com</a><br><br>Enquiry: Trying to email =
you for assistance with information for my importation, but all emails =
are bouncing on your spam filter - order =
108041<o:p></o:p></p></div></div></div></blockquote></div></div></div></b=
ody></html>
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