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From: Andrew Pitt <andrewpitt107@gmail.com>
Date: Sat, 1 Aug 2026 16:07:24 +1000
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Subject: Order Ref 109863. Pug V2.1 - Missing Wing Spars from my order.
To: sales@hyperflight.co.uk
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Hi Hyperflight Sales team,

I recently received my Pug V2.1 Glider in the post. Thanks for the fast
delivery to Australia.

I have a slight problem. I'm missing the 2 wing spars.

I opened the package this weekend to start building the plane, but on first
inspection, the 2 wing spars are missing from the box.

I have the tail boom; the 4 thin carbon leading and trailing edges; but the
2 spars are nowhere to be found.

I'm hoping that you may be able to send the 2 missing spars so I may start
the build.

Please contact me if I can provide any further information.

Thanks in advance,

Andrew PITT.

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<div dir=3D"ltr">Hi Hyperflight Sales team,<div><br></div><div>I recently r=
eceived my Pug V2.1 Glider in the post. Thanks for the fast delivery to Aus=
tralia.</div><div><br></div><div>I have a slight problem. I&#39;m missing t=
he 2 wing spars.</div><div><span style=3D"background-color:transparent"><br=
></span></div><div><span style=3D"background-color:transparent">I opened th=
e package this weekend to start building the plane, but on first inspection=
, the 2 wing spars are missing=C2=A0from </span>the<span style=3D"backgroun=
d-color:transparent">=C2=A0box.</span></div><div><br></div><div>I have the =
tail boom; the 4 thin carbon leading and trailing edges; but the 2 spars ar=
e nowhere to be found.</div><div><br></div><div>I&#39;m hoping that you may=
 be able to send the 2 missing spars so I may start the build.</div><div><b=
r></div><div>Please contact me if I can provide=C2=A0any further informatio=
n.</div><div><br></div><div>Thanks in advance,</div><div><br></div><div>And=
rew PITT.</div></div>

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