File: D:/hMailServer/Data/hyperflight.co.uk/robin/46/{46E77024-D6CB-4AE8-82A0-3E85231FA596}.eml
Return-Path: sales@hyperflight.co.uk
Delivered-To: robin@hyperflight.co.uk
Received: from mail-dy1-f169.google.com (mail-dy1-f169.google.com [74.125.82.169]) by
mail.itpartnership.com with ESMTPS (version=TLSv1.3 cipher=TLS_AES_128_GCM_SHA256
bits=128) ; Fri, 20 Mar 2026 18:21:50 +0000
Received: by mail-dy1-f169.google.com with SMTP id
5a478bee46e88-2c1092cc08cso2336297eec.1 for <sales@hyperflight.co.uk>; Fri,
20 Mar 2026 11:21:49 -0700 (PDT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20230601; t=1774030908;
x=1774635708; darn=hyperflight.co.uk; h=references:to:cc:in-reply-to:date:subject:mime-version:message-id
:from:from:to:cc:subject:date:message-id:reply-to; bh=Z5JOt2whOBs6FKedAgdepwBibytG09yTqYzvyG0MLwU=;
b=DtcnQe6wHHyOVtwKQH9DsPh0l8f9DwxCuZuuWwpyvonD1KZfqaOVyN4UpDSpfHhJrJ
FFNWlEHfRiE5lvWwLMDFISfyzjK+Umjesh2ZO50ZYac9u9Ahqfo+w1IkBoFjnWBl0h+M
PepqZos6O/E5XAGLUcp86xdtFoe90wUeBu1P5j6nCDhufnNPHPbcsJL+Ir1pVKjHCxKl
sIFeIg6AfjEUaViDZxBMpK8vacV+XsPQ/6aSOiMRFaqEFyAHZTUqFW0v4iRF9Mg9K5JN
uahpCCqsdo21BtiJhRMe1Ro7z7llpTl9CWZw3BkXy18DWZNY+9snuyhuJGJJlmM30Nqz No5w==
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20251104; t=1774030908;
x=1774635708; h=references:to:cc:in-reply-to:date:subject:mime-version:message-id
:from:x-gm-gg:x-gm-message-state:from:to:cc:subject:date:message-id :reply-to;
bh=Z5JOt2whOBs6FKedAgdepwBibytG09yTqYzvyG0MLwU=; b=Rm7xXwOfQ7OGOT0BwL+EZF6a6Vsy83pQgPb0T7yxS6Vx8dCt77L/UaS9lfQdGauBQh
HFY82YljckpB8VfvyJkU2FfENv4u7pp8aeLuucVeiTyNCLhYTdDBwnFRDcNId5XPOJ1f
czMl5ohhiNKNiL86YpVCCLt6uvs3f/owiWV07g2W9oWt+QD8ECnd3cp6IeGst9MFwWnV
jlsM01P8N0lYynDy7wLbpLMtJpEa4b8dB388IkXxdwfXR4NtM1bmrgyvn7Eqa24fHSUZ
Y7GQuV9vS/qsjtlz5Qx4yYtmiGA9eB0TIz816+6BVnz2DFzcP75V5s617mZxHpzZhh8x wzVA==
X-Gm-Message-State: AOJu0YxLoKRZFM0IHSLAQsQ9sMlt7lolgxb+LTBhVecMQu+ZlzvHiNVT
XJDSafBpvArZ0QEWBU5yX0QoIcWMCeLnO9fM/C65QlOJK7HLmuL0ZX5N7+480Q==
X-Gm-Gg: ATEYQzzhDgNlxk7qcsCUY56YLTy6Lk2BVfRrqfw8WUZt2/we9O0LSrGNSdPO25+EFwS
cMcd+V1j20IsynzhUayX3/BsVm6ncM+uXJ0EyK1z2Wk4HzS0ogBXFcYbpsgPK8abKgmkDG5DOGF
EBSZipUggdUwmAnlhXgifWL5Wruk1STmCIjShrQ8BMlBI1UGqocn0NDQg9kieOGCL9yckCML0XL
TJj19RITuE+3aI5FjlepzfrhEBaYCYYFLyE3brjJhV9vXvZR82JYs0zGa5wSzS3NjTViVf4xy71
lFyMgxvhVVmX2jmgJE9xTATyufHZrgNR+PFf5cEvFLkvJBO7tGcYfW+Fi25ATed3pUq6qq1kBzN
NhANG1sH6NWJNxBpZf2ACxHzeTL2IAmXAjaas6U+7jQNG5jCxWqnYT+W9cfkqdH4UdR2X6pODwO
8f2TJWr0Jgt+OeVBb6HBcGFwNKAlufLMNNNOwcntmIWpv6xQ==
X-Received: by 2002:a05:7300:e7ac:b0:2be:9d3:c8c5 with SMTP id
5a478bee46e88-2c109816b87mr2150675eec.34.1774030907362; Fri, 20 Mar 2026
11:21:47 -0700 (PDT)
Return-Path: <elac2az@gmail.com>
Received: from smtpclient.apple ([2600:8800:189:1e00:99a3:fc2f:7a7f:2023]) by smtp.gmail.com
with ESMTPSA id 5a478bee46e88-2c10b17d1ddsm4160791eec.11.2026.03.20.11.21.46
(version=TLS1_2 cipher=ECDHE-ECDSA-AES128-GCM-SHA256 bits=128/128); Fri,
20 Mar 2026 11:21:46 -0700 (PDT)
From: Edward LaCroix <elac2az@gmail.com>
Message-Id: <02B9030F-639E-44C7-9C0E-7F4AF0537F80@gmail.com>
Content-Type: multipart/alternative; boundary="Apple-Mail=_ED87F811-60AB-4F4D-B357-5E9384D3F9AD"
Mime-Version: 1.0 (Mac OS X Mail 16.0 \(3826.700.81.1.4\))
Subject: Re: HyperFlight Enquiry - 22043
Date: Fri, 20 Mar 2026 11:21:36 -0700
In-Reply-To: <007901dcb855$782f77e0$688e67a0$@hyperflight.co.uk>
Cc: LaCroix Edward <elac2az@gmail.com>
To: sales@hyperflight.co.uk
References: <FDE56979063C4A698502182CF5694D8A@itpartnership.com> <007901dcb855$782f77e0$688e67a0$@hyperflight.co.uk>
X-Mailer: Apple Mail (2.3826.700.81.1.4)
X-hMailServer-LoopCount: 1
--Apple-Mail=_ED87F811-60AB-4F4D-B357-5E9384D3F9AD
Content-Transfer-Encoding: quoted-printable
Content-Type: text/plain; charset=utf-8
Hi Neil,
Your prompt reply is appreciated. When do you expect to have the =
=E2=80=9Cstrengthened/improved=E2=80=9D bungee stock on hand?=20
Thank you!
Regards,
Ed LaCroix
elac2az@gmail.com
> On Mar 20, 2026, at 3:36=E2=80=AFAM, <sales@hyperflight.co.uk> =
<sales@hyperflight.co.uk> wrote:
>=20
> Hi Edward,
> =20
> Thanks for the info.
> =20
> I forwarded your email to the manufacturer and they replied that they =
have recently strengthened the end fixings.
> =20
> Kind regards,
> =20
> Neil.
> =20
> ---------------------------
> Neil Stainton
> HyperFlight Ltd
> 1 Drybank Farm
> Fosse Way, Ettington
> Stratford-upon-Avon=20
> UK CV37 7PD
> =20
> Mob/WhatsApp: +44 (0)7821 351341
> Email: neil@hyperflight.co.uk <mailto:neil@hyperflight.co.uk>
> Web : www.hyperflight.co.uk <http://www.hyperflight.co.uk/>
> VAT ID: GB116294226
> EORI: GB116294226000
> =20
> =20
> =20
> From: elac2az@gmail.com <mailto:elac2az@gmail.com> <elac2az@gmail.com =
<mailto:elac2az@gmail.com>>=20
> Sent: 18 March 2026 18:07
> To: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>
> Subject: HyperFlight Enquiry - 22043
> =20
> Name: Edward LaCroix
>=20
> Country: USA
>=20
> Telephone: +1 6028263908
>=20
> Email: elac2az@gmail.com <mailto:elac2az@gmail.com>
>=20
> Enquiry: Hi Neil, Not a criticism but a heads up. several of the clubs =
here in the SW USA holding F3L events are using your bungee tubing =
exclusively. What we are encountering are pull outs of the screw-eye and =
"wall anchor" assembly from the tubing under normal launch F3L loads. We =
think the black shrink tube isn't sufficient to retain the wall anchor =
and we ask that you consider talking to your vendor regarding how they =
might address this failure mode.=20
> This problem will not deter us from continued use or the purchasing of =
your bungees as what you offer is the best material we have used.=20
> Sincerely, Ed LaCroix
>=20
--Apple-Mail=_ED87F811-60AB-4F4D-B357-5E9384D3F9AD
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset=utf-8
<html><head><meta http-equiv=3D"content-type" content=3D"text/html; =
charset=3Dutf-8"></head><body style=3D"overflow-wrap: break-word; =
-webkit-nbsp-mode: space; line-break: after-white-space;">Hi =
Neil,<div><br></div><div>Your prompt reply is appreciated. When do you =
expect to have the =E2=80=9Cstrengthened/improved=E2=80=9D bungee stock =
on hand? </div><div><br></div><div>Thank =
you!</div><div><br></div><div>Regards,</div><div><br></div><div>Ed =
LaCroix</div><div>elac2az@gmail.com<br =
id=3D"lineBreakAtBeginningOfMessage"><div><br><blockquote =
type=3D"cite"><div>On Mar 20, 2026, at 3:36=E2=80=AFAM, =
<sales@hyperflight.co.uk> <sales@hyperflight.co.uk> =
wrote:</div><br class=3D"Apple-interchange-newline"><div><meta =
charset=3D"UTF-8"><div class=3D"WordSection1" style=3D"page: =
WordSection1; caret-color: rgb(0, 0, 0); font-family: ArialMT; =
font-size: 12px; font-style: normal; font-variant-caps: normal; =
font-weight: 400; letter-spacing: normal; text-align: start; =
text-indent: 0px; text-transform: none; white-space: normal; =
word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: =
none;"><div style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif;"><span style=3D"font-size: 11pt; font-family: Arial, =
sans-serif; color: rgb(31, 73, 125);">Hi =
Edward,<o:p></o:p></span></div><div style=3D"margin: 0cm; font-size: =
12pt; font-family: Aptos, sans-serif;"><span style=3D"font-size: 11pt; =
font-family: Arial, sans-serif; color: rgb(31, 73, =
125);"><o:p> </o:p></span></div><div style=3D"margin: 0cm; =
font-size: 12pt; font-family: Aptos, sans-serif;"><span =
style=3D"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, =
73, 125);">Thanks for the info.<o:p></o:p></span></div><div =
style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif;"><span style=3D"font-size: 11pt; font-family: Arial, =
sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></div><div =
style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif;"><span style=3D"font-size: 11pt; font-family: Arial, =
sans-serif; color: rgb(31, 73, 125);">I forwarded your email to the =
manufacturer and they replied that they have recently strengthened the =
end fixings.<o:p></o:p></span></div><div style=3D"margin: 0cm; =
font-size: 12pt; font-family: Aptos, sans-serif;"><span =
style=3D"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, =
73, 125);"><o:p> </o:p></span></div><div style=3D"margin: 0cm; =
font-size: 12pt; font-family: Aptos, sans-serif;"><span =
style=3D"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, =
73, 125);">Kind regards,<o:p></o:p></span></div><div style=3D"margin: =
0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span =
style=3D"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, =
73, 125);"><o:p> </o:p></span></div><div style=3D"margin: 0cm; =
font-size: 12pt; font-family: Aptos, sans-serif;"><span =
style=3D"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, =
73, 125);">Neil.<o:p></o:p></span></div><div style=3D"margin: 0cm; =
font-size: 12pt; font-family: Aptos, sans-serif;"><span =
style=3D"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, =
73, 125);"><o:p> </o:p></span></div><div style=3D"margin: 0cm; =
font-size: 12pt; font-family: Aptos, sans-serif;"><span =
style=3D"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, =
73, 125);">---------------------------<o:p></o:p></span></div><div =
style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif;"><span style=3D"font-size: 11pt; font-family: Arial, =
sans-serif; color: rgb(31, 73, 125);">Neil =
Stainton<o:p></o:p></span></div><div style=3D"margin: 0cm; font-size: =
12pt; font-family: Aptos, sans-serif;"><span style=3D"font-family: =
Arial, sans-serif; color: rgb(31, 73, 125);">HyperFlight =
Ltd<o:p></o:p></span></div><div style=3D"margin: 0cm; font-size: 12pt; =
font-family: Aptos, sans-serif;"><span style=3D"font-family: Arial, =
sans-serif; color: rgb(31, 73, 125);">1 Drybank =
Farm<o:p></o:p></span></div><div style=3D"margin: 0cm; font-size: 12pt; =
font-family: Aptos, sans-serif;"><span style=3D"font-family: Arial, =
sans-serif; color: rgb(31, 73, 125);">Fosse Way, =
Ettington<o:p></o:p></span></div><div style=3D"margin: 0cm; font-size: =
12pt; font-family: Aptos, sans-serif;"><span style=3D"font-family: =
Arial, sans-serif; color: rgb(31, 73, 125);">Stratford-upon-Avon<span =
class=3D"Apple-converted-space"> </span><o:p></o:p></span></div><div =
style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif;"><span style=3D"font-family: Arial, sans-serif; color: =
rgb(31, 73, 125);">UK CV37 7PD<o:p></o:p></span></div><div =
style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif;"><span style=3D"font-family: Arial, sans-serif; color: =
rgb(31, 73, 125);"><o:p> </o:p></span></div><div style=3D"margin: =
0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span =
style=3D"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, =
73, 125);">Mob/WhatsApp: +44 (0)7821 351341<o:p></o:p></span></div><div =
style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif;"><span style=3D"font-size: 11pt; font-family: Arial, =
sans-serif; color: rgb(31, 73, 125);">Email:<span =
class=3D"Apple-converted-space"> </span><a =
href=3D"mailto:neil@hyperflight.co.uk" style=3D"color: blue; =
text-decoration: =
underline;">neil@hyperflight.co.uk</a><o:p></o:p></span></div><div =
style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif;"><span style=3D"font-size: 11pt; font-family: Arial, =
sans-serif; color: rgb(31, 73, 125);">Web :<span =
class=3D"Apple-converted-space"> </span><a =
href=3D"http://www.hyperflight.co.uk/" style=3D"color: blue; =
text-decoration: =
underline;">www.hyperflight.co.uk</a><o:p></o:p></span></div><div =
style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif;"><span style=3D"font-size: 11pt; font-family: Arial, =
sans-serif; color: rgb(31, 73, 125);">VAT ID: =
GB116294226<o:p></o:p></span></div><div style=3D"margin: 0cm; font-size: =
12pt; font-family: Aptos, sans-serif;"><span style=3D"font-size: 11pt; =
font-family: Arial, sans-serif; color: rgb(31, 73, 125);">EORI: =
GB116294226000</span><b><span style=3D"font-size: 11pt; font-family: =
Calibri, sans-serif; color: rgb(31, 73, =
125);"><o:p></o:p></span></b></div><div style=3D"margin: 0cm; font-size: =
12pt; font-family: Aptos, sans-serif;"><span style=3D"font-size: 11pt; =
font-family: Arial, sans-serif; color: rgb(31, 73, =
125);"><o:p> </o:p></span></div><div style=3D"margin: 0cm; =
font-size: 12pt; font-family: Aptos, sans-serif;"><span =
style=3D"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, =
73, 125);"><o:p> </o:p></span></div><div style=3D"margin: 0cm; =
font-size: 12pt; font-family: Aptos, sans-serif;"><span =
style=3D"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(31, =
73, 125);"><o:p> </o:p></span></div><div style=3D"border-width: 1pt =
medium medium; border-style: solid none none; border-color: rgb(225, =
225, 225) currentcolor currentcolor; border-image: none; padding: 3pt =
0cm 0cm;"><div style=3D"margin: 0cm; font-size: 12pt; font-family: =
Aptos, sans-serif;"><b><span lang=3D"EN-US" style=3D"font-size: 11pt; =
font-family: Calibri, sans-serif;">From:</span></b><span lang=3D"EN-US" =
style=3D"font-size: 11pt; font-family: Calibri, sans-serif;"><span =
class=3D"Apple-converted-space"> </span><a =
href=3D"mailto:elac2az@gmail.com" style=3D"color: blue; text-decoration: =
underline;">elac2az@gmail.com</a><span =
class=3D"Apple-converted-space"> </span><<a =
href=3D"mailto:elac2az@gmail.com" style=3D"color: blue; text-decoration: =
underline;">elac2az@gmail.com</a>><span =
class=3D"Apple-converted-space"> </span><br><b>Sent:</b><span =
class=3D"Apple-converted-space"> </span>18 March 2026 =
18:07<br><b>To:</b><span class=3D"Apple-converted-space"> </span><a =
href=3D"mailto:sales@hyperflight.co.uk" style=3D"color: blue; =
text-decoration: =
underline;">sales@hyperflight.co.uk</a><br><b>Subject:</b><span =
class=3D"Apple-converted-space"> </span>HyperFlight Enquiry - =
22043<o:p></o:p></span></div></div><div style=3D"margin: 0cm; font-size: =
12pt; font-family: Aptos, sans-serif;"><o:p> </o:p></div><p =
class=3D"MsoNormal" style=3D"margin: 0cm 0cm 12pt; font-size: 12pt; =
font-family: Aptos, sans-serif;">Name: Edward LaCroix<br><br>Country: =
USA<br><br>Telephone: +1 6028263908<br><br>Email:<span =
class=3D"Apple-converted-space"> </span><a =
href=3D"mailto:elac2az@gmail.com" style=3D"color: blue; text-decoration: =
underline;">elac2az@gmail.com</a><br><br>Enquiry: Hi Neil, Not a =
criticism but a heads up. several of the clubs here in the SW USA =
holding F3L events are using your bungee tubing exclusively. What we are =
encountering are pull outs of the screw-eye and "wall anchor" assembly =
from the tubing under normal launch F3L loads. We think the black shrink =
tube isn't sufficient to retain the wall anchor and we ask that you =
consider talking to your vendor regarding how they might address this =
failure mode.<span class=3D"Apple-converted-space"> </span><br>This =
problem will not deter us from continued use or the purchasing of your =
bungees as what you offer is the best material we have used.<span =
class=3D"Apple-converted-space"> </span><br>Sincerely, Ed =
LaCroix</p></div></div></blockquote></div><br></div></body></html>=
--Apple-Mail=_ED87F811-60AB-4F4D-B357-5E9384D3F9AD--