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Return-Path: sales@hyperflight.co.uk
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Received: from Neil (emodeler.plus.com [212.159.111.105]) by mail.itpartnership.com
with ESMTPSA (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256)
; Sat, 18 Apr 2026 17:06:50 +0100
From: <sales@hyperflight.co.uk>
To: "'chris fox'" <rcflyer90@gmail.com>
References: <CAF4BbbtzMn307DAX3+ejUsx7f7mWAg9AyYtCg+odkaQoj5NCmA@mail.gmail.com> <CAEDyXA54UQLaCEnXnheGMVJvKX3CAwPvaJQdA5kTvVvJW5W_NA@mail.gmail.com>
<CAF4BbbvvJgCPtVrgAZ5kL-5TPQtiQ+8B6E878L2zoVPg8_-kUQ@mail.gmail.com>
In-Reply-To: <CAF4BbbvvJgCPtVrgAZ5kL-5TPQtiQ+8B6E878L2zoVPg8_-kUQ@mail.gmail.com>
Subject: RE: Shipping issues
Date: Sat, 18 Apr 2026 17:06:50 +0100
Message-ID: <000201dccf4d$5e12e400$1a38ac00$@hyperflight.co.uk>
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Chris,
=20
You cannot cancel an order after it has been shipped.=20
=20
However if you refuse to receive the parcel it may be returned to us. We =
will then credit you less any return shipping and import costs we are =
charged.
=20
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web : www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
From: chris fox <rcflyer90@gmail.com>=20
Sent: 18 April 2026 15:23
To: sales@hyperflight.co.uk
Subject: Re: Shipping issues
=20
I will not I'm cancelling the order=20
=20
On Sat, Apr 18, 2026, 10:19=E2=80=AFAM sales@hyperflight.co.uk =
<mailto:sales@hyperflight.co.uk> <sales@hyperflight.co.uk =
<mailto:sales@hyperflight.co.uk> > wrote:
=20
Hi Chris,
=20
Thank you for your thoughtful email.=20
=20
It is not a shipping issue, it is a President issue. UPS are asking you =
to pay tariff charges. We do warn customers on our website that this =
will happen.
=20
Please pay the charges that your government requires.=20
Kind regards, Neil.=20
This message has been dictated to my phone. Please ignore any errors.
=20
=20
On Sat, 18 Apr 2026 at 13:53, chris fox <rcflyer90@gmail.com =
<mailto:rcflyer90@gmail.com> > wrote:
I will not pay more for shipping for the order I placed with you ! I did =
not hire ups to deliver you did ! Either you pay them or tell them to =
return your merchandise=20
=20
On Monday I will cancel payment if this is not resolved=20
=20
Chris=20
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class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Chris,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>You cannot cancel an order after it has been =
shipped. <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>However if you refuse to receive the parcel it =
may be returned to us. We will then credit you less any return shipping =
and import costs we are charged.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>HyperFlight =
Ltd<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>1 Drybank =
Farm<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Fosse Way, =
Ettington<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>Stratford-upon-Avo=
n <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'>UK CV37 =
7PD<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D'><o:p> </o:p><=
/span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: =
neil@hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web =C2=A0: =
www.hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
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0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> chris fox =
<rcflyer90@gmail.com> <br><b>Sent:</b> 18 April 2026 =
15:23<br><b>To:</b> sales@hyperflight.co.uk<br><b>Subject:</b> Re: =
Shipping issues<o:p></o:p></span></p></div><p =
class=3DMsoNormal><o:p> </o:p></p><div><p class=3DMsoNormal>I will =
not I'm cancelling the order <o:p></o:p></p></div><p =
class=3DMsoNormal><o:p> </o:p></p><div><div><p class=3DMsoNormal>On =
Sat, Apr 18, 2026, 10:19<span =
style=3D'font-family:"Arial",sans-serif'>=E2=80=AF</span>AM <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a> =
<<a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>> =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm =
6.0pt;margin-left:4.8pt;margin-right:0cm'><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>Hi Chris,<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>Thank you for your thoughtful =
email. <o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>It is not a shipping issue, it is a President issue. =
UPS are asking you to pay tariff charges. We do warn customers on our =
website that this will happen.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>Please pay the charges that your government =
requires. <o:p></o:p></p></div><div><div><div><p =
class=3DMsoNormal><br clear=3Dall>Kind regards, Neil. <br><br>This =
message has been dictated to my phone. Please ignore any =
errors.<o:p></o:p></p></div></div></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p><div><div><p class=3DMsoNormal>On =
Sat, 18 Apr 2026 at 13:53, chris fox <<a =
href=3D"mailto:rcflyer90@gmail.com" =
target=3D"_blank">rcflyer90@gmail.com</a>> =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm =
6.0pt;margin-left:4.8pt;margin-right:0cm'><div><p class=3DMsoNormal>I =
will not pay more for shipping for the order I placed with you ! I did =
not hire ups to deliver you did ! Either you pay them or tell them to =
return your merchandise <o:p></o:p></p><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>On Monday I will cancel payment if this is not =
resolved <o:p></o:p></p></div></div><div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>Chris <o:p></o:p></p></div></div></blockquote></di=
v></div></blockquote></div></div></body></html>
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