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File: D:/hMailServer/Data/hyperflight.co.uk/robin/42/{42B2A8BC-F9E1-41F6-9BF8-C90D597BB7CC}.eml
Date: Fri, 17 Jul 2026 12:02:14 +0000 (GMT)
From: FedEx UK <uk@fedex.com>
To: "SALES@HYPERFLIGHT.CO.UK" <sales@hyperflight.co.uk>
Message-ID: <Wz9Ad000000000000000000000000000000000000000000000TIBIRO00upr4JJXJRDWD--WL8vjWAw@sfdc.net>
Subject: Clearance of your shipment
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Hello Team,

I hope this email finds you well.

I am emailing you regarding your shipment number 874209269690 and with support ticket number C-248601727.

I am reaching to inform you that the shipment is currently held by the US customs and our clearance team there needs the following to proceed with clearing the shipment:

TSCA (Toxic Substance Control Act) Form.

Please check the following, here is a link of the needed form https://www.ftn.fedex.com/forms/TSCA_Certification.pdf, so all you have to do just download it, fill it and reply with the filled copy.
An Aluminum/ Steel Derivatives worksheet.

Please check the following, here is a link of the needed form https://www.fedex.com/content/dam/fedex/apac-asia-pacific/downloads/fedex-export-aluminum-steel-derivatives-zh-tw.pdf, so all you have to do just download it, fill it and reply with the filled copy

Kindly, provide the needed information via email by 20/07/2026.

Otherwise, the parcel will be returned back at your expense as per FedEx return policy.

Rest assured once the information is obtained, I will pass it to the relevant team to expedite the process.

Please accept my apologies regarding any inconvenience caused.

If you need any further assistance, do not hesitate to reach us via our website https://www.fedex.com/global/choose-location.html

For further info about the clearance requirements and papers check: https://www.fedex.com/GTM?cntry_code=gb

Have a wonderful day!



Your Feedback is incredibly Valuable: How did we do today? Please take 2 minutes to let us know what you think of FedEx.

Kind Regards

Zeliha K | Customer Care Representative | FedEx Express | Registered EU Head Office: Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands fedex.com

This message and any attachment are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. If you are not the intended recipient you must not copy this message or attachment or disclose the contents to any other person.

CGEZYXcertTP
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<html><div><span style="font-size: 12px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 115%;">Hello Team,&nbsp;</span><br><br><span style="line-height: 115%;">I hope this email finds you well.&nbsp;</span><br><br>I am emailing you regarding your shipment number 874209269690 and with support ticket number C-248601727.&nbsp;</span></span><br><br><span style="font-size: 12px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 115%;">I am reaching to inform you that the shipment is currently held by the US customs and our clearance team there needs the following to proceed with clearing the shipment:&nbsp;<br><br></span></span></span>
<ul style="margin-bottom: 11px;">
<li style="margin-bottom: 11px; font-family: arial, helvetica, sans-serif; font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12px;">TSCA (Toxic Substance Control Act) Form.&nbsp;<br><br>Please check the following, here is a link of the needed form&nbsp;<a href="https://www.ftn.fedex.com/forms/TSCA_Certification.pdf" rel="noreferrer noopener" target="_blank" style="font-style: initial; font-variant-ligatures: initial; font-variant-caps: initial; font-weight: initial;">https://www.ftn.fedex.com/forms/TSCA_Certification.pdf</a><span style="font-style: initial; font-variant-ligatures: initial; font-variant-caps: initial; font-weight: initial;">, so all you have to do just download it, fill it and reply with the filled copy.&nbsp;&nbsp;</span></span></li>
<li style="margin-bottom: 11px; font-family: arial, helvetica, sans-serif; font-size: 12px;"><span style="font-size: 12px; font-family: arial, helvetica, sans-serif;">An Aluminum/ Steel Derivatives worksheet.&nbsp;<br><br></span><span style="font-size: 12px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: #000000; font-family: 'Times New Roman'; white-space: normal; font-size: 12px;"><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 12px;">Please check the following, here is a link of the needed form&nbsp;<a href="https://www.fedex.com/content/dam/fedex/apac-asia-pacific/downloads/fedex-export-aluminum-steel-derivatives-zh-tw.pdf" rel="noreferrer noopener" target="_blank">https://www.fedex.com/content/dam/fedex/apac-asia-pacific/downloads/fedex-export-aluminum-steel-derivatives-zh-tw.pdf</a>, so all you have to do just download it, fill it and reply with the filled copy</span><br></span></span></span></span></li>
</ul>
</div>
<div><span style="font-size: 12px;"><span style="font-family: Arial,Helvetica,sans-serif;">Kindly, provide the needed information via email <span style="line-height: 115%;">by 20/07/2026.</span><br><br>Otherwise, the parcel will be returned back at your expense as per FedEx return policy.<br><br>Rest assured once the information is obtained, I will pass it to the relevant team to expedite the process.<br><br>Please accept my apologies regarding any inconvenience caused.&nbsp;<br><br>If you need any further assistance, do not hesitate to reach us via our website&nbsp;<a href="https://www.fedex.com/global/choose-location.html" rel="noreferrer noopener">https://www.fedex.com/global/choose-location.html</a><br><br>For further info about the clearance requirements and papers check:&nbsp;<a href="https://www.fedex.com/GTM?cntry_code=gb" rel="noreferrer noopener">https://www.fedex.com/GTM?cntry_code=gb</a><br><br>Have a wonderful day!<br><br></span></span><br><br></div>
<p style="font-family: arial; font-size: 9pt;">Your Feedback is incredibly Valuable: How did we do today? Please take <a title="2 minutes" href="https://fedex.eu.qualtrics.com/jfe/form/SV_eXQmcVdjnJspxGe?cs_unit=fedex_cs_OTU4NTA0MA&amp;Q_language=en"><strong>2 minutes</strong></a> to let us know what you think of FedEx.<br><br>Kind Regards<br><br><strong>Zeliha K</strong> | Customer Care Representative | FedEx Express | Registered EU Head Office: Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands <a title="fedex.com" href="https://www.fedex.com">fedex.com</a></p>
<p style="font-family: arial; font-size: 9pt;">This message and any attachment are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. If you are not the intended recipient you must not copy this message or attachment or disclose the contents to any other person.</p>
<div><span style="color: white;">CGEZYXcertTP </span></div><img alt="" src="https://fedex-ced.my.salesforce.com/servlet/servlet.ImageServer?oid=00D3k000000v7jg&esid=018KY00000H3f4o&from=ext"></html>
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