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; Wed, 15 Jul 2026 16:07:11 +0100
From: <sales@hyperflight.co.uk>
To: "'Ned Watts'" <nedwatts@mac.com>
References: <CW1P265MB9119F088C61C7A3A8F08EBB8F1F92@CW1P265MB9119.GBRP265.PROD.OUTLOOK.COM>
<027901dd1454$7f8676f0$7e9364d0$@hyperflight.co.uk> <5DABD4FA-C4BE-4D21-970D-8F5D45B37133@mac.com>
In-Reply-To: <5DABD4FA-C4BE-4D21-970D-8F5D45B37133@mac.com>
Subject: RE: 871415710708 - Duties and Taxes
Date: Wed, 15 Jul 2026 16:07:12 +0100
Message-ID: <02c401dd146b$9d5f5630$d81e0290$@hyperflight.co.uk>
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Thank you in advance.
=20
Neil
=20
From: Ned Watts <nedwatts@mac.com>=20
Sent: 15 July 2026 13:46
To: sales@hyperflight.co.uk
Subject: Re: 871415710708 - Duties and Taxes
=20
I will pay this, and I am sorry that you have had to deal with it. I was =
under the impression that the tariffs had been rescinded. Obviously, I =
was wrong (not the first time).
=20
Ned Watts
On Jul 15, 2026, at 8:21=E2=80=AFAM, <sales@hyperflight.co.uk =
<mailto:sales@hyperflight.co.uk> > <sales@hyperflight.co.uk =
<mailto:sales@hyperflight.co.uk> > wrote:
=20
Dear Edward,
=20
As stated on our checkout page and our terms and conditions, customers =
are responsible for any import duties, taxes, or customs clearance =
charges applied to their order.
=20
FedEx has informed us that the import charges relating to your shipment =
remain unpaid. If these charges are not paid directly to FedEx, they =
will be passed back to HyperFlight together with additional =
administration fees.
=20
Please arrange payment with FedEx as soon as possible and confirm once =
this has been completed.
=20
Should the charges remain unpaid and be transferred to HyperFlight, we =
may need to recover the full amount from you and restrict your account =
from placing further orders.
=20
Kind regards,
=20
Neil Stainton.
=20
---------------------------
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk <mailto:neil@hyperflight.co.uk>=20
Web : www.hyperflight.co.uk <http://www.hyperflight.co.uk/>=20
VAT ID: GB116294226
EORI: GB116294226000
=20
<image001.png>
=20
From: Marissa Cooper <marissa.cooper@inxpress.com =
<mailto:marissa.cooper@inxpress.com> >=20
Sent: 14 July 2026 09:32
To: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>=20
Subject: 871415710708
=20
Hello,
=09
=09
We=E2=80=99ve reviewed the shipment with tracking number 871415710708 =
and have been advised that the receiver has not yet paid the applicable =
duties and taxes for this shipment, in line with DAP Incoterms.
=09
Under FedEx terms and conditions, if duties and taxes remain unpaid by =
the receiver, these charges are automatically rebilled to the =
shipper=E2=80=99s account.
=09
To help avoid this rebill, we kindly ask that you contact the receiver =
as soon as possible and request that they settle the outstanding duties =
and taxes directly with FedEx.
=09
Please let us know once payment has been made, or if you would like any =
support from our side=E2=80=94we=E2=80=99re happy to assist.
=09
Kind regards,
=20
Kind regards,
=20
=20
Marissa Cooper
=20
Customer Support @ InXpress Westminster & Southampton
=20
=20
<image-May-27-2026-01-57-03-1483-PM.png>
Courier | Same Day Service | Air Freight | Road Freight | Import Service
Phone: +442045381513 | Direct Line: +44 204 634 7180
Email: marissa.cooper@inxpress.com <mailto:marissa.cooper@inxpress.com>=20
Web: <https://gb.inxpress.com/locations/westminster/> =
https://gb.inxpress.com/locations/westminster/
Suite 118, 77 Victoria Street
Westminster
London
SW1H 0HW
=
<https://dknz3104.eu1.hs-service-engage.com/Cto/DS+23284/dknz3104/R5Y8b46=
R8N6Vvfl_2fD9qW1_kDFf3LJxnXW1YZrZL1W_KWmW1Gy6qF3BKmF0W3C88mW3LGZvHW1NvJh_=
1V3fXTN1N5yhFhPQ_cf51xvFy03>=20
<Fedex T_C regarding DT queries 4-Jul-14-2026-08-30-57-3767-AM.jpg>
=20
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--></style></head><body lang=3DEN-GB link=3Dblue vlink=3Dpurple =
style=3D'word-wrap:break-word'><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Thank you in advance.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Ned Watts =
<nedwatts@mac.com> <br><b>Sent:</b> 15 July 2026 =
13:46<br><b>To:</b> sales@hyperflight.co.uk<br><b>Subject:</b> Re: =
871415710708 - Duties and Taxes<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>I will pay =
this, and I am sorry that you have had to deal with it. I was under the =
impression that the tariffs had been rescinded. Obviously, I was wrong =
(not the first time).<o:p></o:p></p><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>Ned Watts<o:p></o:p></p><div><p =
class=3DMsoNormal><br><br><o:p></o:p></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal>On Jul 15, 2026, at 8:21<span =
style=3D'font-family:"Arial",sans-serif'>=E2=80=AF</span>AM, <<a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>> =
<<a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>> =
wrote:<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p> </o:p></p><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>D=
ear Edward,</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>A=
s stated on our checkout page and our terms and conditions, customers =
are responsible for any import duties, taxes, or customs clearance =
charges applied to their order.</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>F=
edEx has informed us that the import charges relating to your shipment =
remain unpaid. If these charges are not paid directly to FedEx, they =
will be passed back to HyperFlight together with additional =
administration fees.</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>P=
lease arrange payment with FedEx as soon as possible and confirm once =
this has been completed.</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>S=
hould the charges remain unpaid and be transferred to HyperFlight, we =
may need to recover the full amount from you and restrict your account =
from placing further orders.</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>K=
ind regards,</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>N=
eil Stainton.</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>-=
--------------------------</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>H=
yperFlight Ltd</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>1=
Drybank Farm</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>F=
osse Way, Ettington</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>S=
tratford-upon-Avon<span =
class=3Dapple-converted-space> </span></span><o:p></o:p></p></div><d=
iv><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>U=
K CV37 7PD</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>M=
ob/WhatsApp: +44 (0)7821 351341</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>E=
mail:<span class=3Dapple-converted-space> </span><a =
href=3D"mailto:neil@hyperflight.co.uk">neil@hyperflight.co.uk</a></span><=
o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>W=
eb :<span class=3Dapple-converted-space> </span><a =
href=3D"http://www.hyperflight.co.uk/">www.hyperflight.co.uk</a></span><o=
:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>V=
AT ID: GB116294226</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>E=
ORI: GB116294226000</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
lt;image001.png></span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p></div><div =
style=3D'border:none;border-left:solid windowtext 1.5pt;padding:0cm 0cm =
0cm 4.0pt;border-color:currentcolor currentcolor currentcolor =
blue;border-image: none'><div><div style=3D'border:none;border-top:solid =
windowtext 1.0pt;padding:3.0pt 0cm 0cm 0cm;border-color:currentcolor =
currentcolor;border-image: none'><div><p class=3DMsoNormal><b><span =
lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span class=3Dapple-converted-space><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> </span>=
</span><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Marissa =
Cooper <<a =
href=3D"mailto:marissa.cooper@inxpress.com">marissa.cooper@inxpress.com</=
a>><span =
class=3Dapple-converted-space> </span><br><b>Sent:</b><span =
class=3Dapple-converted-space> </span>14 July 2026 =
09:32<br><b>To:</b><span class=3Dapple-converted-space> </span><a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a><br><b=
>Subject:</b><span =
class=3Dapple-converted-space> </span>871415710708</span><o:p></o:p>=
</p></div></div></div><div><p =
class=3DMsoNormal> <o:p></o:p></p></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#444444'>H=
ello,</span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><table class=3DMsoNormalTable border=3D0 =
cellpadding=3D0><tr><td style=3D'padding:.75pt .75pt .75pt =
.75pt'></td></tr><tr><td style=3D'padding:.75pt .75pt .75pt =
.75pt'></td></tr><tr><td style=3D'padding:.75pt .75pt .75pt =
.75pt'><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt'>We=E2=80=99ve reviewed the shipment with =
tracking number 871415710708 and have been advised that the receiver has =
not yet paid the applicable duties and taxes for this shipment, in line =
with DAP Incoterms.</span><o:p></o:p></p></div></td></tr><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'></td></tr><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:11.0pt'>Under FedEx terms and =
conditions, if duties and taxes remain unpaid by the receiver, these =
charges are automatically rebilled to the shipper=E2=80=99s =
account.</span><o:p></o:p></p></div></td></tr><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'></td></tr><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:11.0pt'>To help avoid this =
rebill, we kindly ask that you contact the receiver as soon as possible =
and request that they settle the outstanding duties and taxes directly =
with FedEx.</span><o:p></o:p></p></div></td></tr><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'></td></tr><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:11.0pt'>Please let us know =
once payment has been made, or if you would like any support from our =
side=E2=80=94we=E2=80=99re happy to =
assist.</span><o:p></o:p></p></div></td></tr><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'></td></tr><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:11.0pt'>Kind =
regards,</span><o:p></o:p></p></div></td></tr></table><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#444444'> </span><o:p>=
</o:p></p></div><div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"inherit",serif;color:#444444'>Kind=
regards,</span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:#444444'>&=
nbsp;</span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:#444444'>&=
nbsp;</span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><strong><span =
style=3D'font-size:11.0pt;font-family:"inherit",serif;color:#444444'>Mari=
ssa Cooper</span></strong><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:#444444'>&=
nbsp;</span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><strong><span =
style=3D'font-size:11.0pt;font-family:"inherit",serif;color:#444444'>Cust=
omer Support @ InXpress Westminster & =
Southampton</span></strong><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:#444444'>&=
nbsp;</span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:#444444'>&=
nbsp;</span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#444444'><image-May-27-2=
026-01-57-03-1483-PM.png></span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><strong><span =
style=3D'font-size:11.0pt;font-family:"inherit",serif;color:#444444'>Cour=
ier | Same Day Service | Air Freight | Road Freight | Import =
Service</span></strong><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"inherit",serif;color:#444444'>Phon=
e: +442045381513 | Direct Line: +44 204 634 7180</span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"inherit",serif;color:#444444'>Emai=
l:<span class=3Dapple-converted-space> </span><a =
href=3D"mailto:marissa.cooper@inxpress.com">marissa.cooper@inxpress.com</=
a></span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"inherit",serif;color:#444444'>Web:=
<span class=3Dapple-converted-space> </span></span><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:#444444'><=
a href=3D"https://gb.inxpress.com/locations/westminster/" =
target=3D"_blank" title=3D"Original URL: =
https://gb.inxpress.com/locations/westminster/. Click or tap if you =
trust this link."><strong><span =
style=3D'font-size:11.0pt;font-family:"inherit",serif;border:none =
windowtext =
1.0pt;padding:0cm'>https://gb.inxpress.com/locations/westminster/</span><=
/strong></a></span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"inherit",serif;color:#444444'>Suit=
e 118, 77 Victoria Street</span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"inherit",serif;color:#444444'>West=
minster</span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"inherit",serif;color:#444444'>Lond=
on</span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"inherit",serif;color:#444444'>SW1H=
0HW</span><span =
style=3D'font-size:18.0pt;font-family:"Baskerville",serif'><o:p></o:p></s=
pan></p></div></div></div></div><div><p class=3DMsoNormal><img =
border=3D0 width=3D1 height=3D1 style=3D'width:.0104in;height:.0104in' =
id=3D"_x0000_i1025" =
src=3D"https://dknz3104.eu1.hs-service-engage.com/Cto/DS+23284/dknz3104/R=
5Y8b46R8N6Vvfl_2fD9qW1_kDFf3LJxnXW1YZrZL1W_KWmW1Gy6qF3BKmF0W3C88mW3LGZvHW=
1NvJh_1V3fXTN1N5yhFhPQ_cf51xvFy03"><o:p></o:p></p></div></div><p =
class=3DMsoNormal><Fedex T_C regarding DT queries =
4-Jul-14-2026-08-30-57-3767-AM.jpg><o:p></o:p></p></div></blockquote><=
/div><p class=3DMsoNormal><o:p> </o:p></p></div></div></body></html>
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