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; Thu, 18 Jun 2026 16:48:18 +0100
From: <sales@hyperflight.co.uk>
To: "'Urs Christian Poppe'" <ucp@vdp-studio.com>
References: <610878135.882145.1781788160611@open-xchange-core-mw-gw-36.open-xchange-core-mw-hazelcast-headless.open-xchange.svc.cluster.local>
<166552125.891280.1781792502202@webmail.strato.com>
In-Reply-To: <166552125.891280.1781792502202@webmail.strato.com>
Subject: RE: Re:
Date: Thu, 18 Jun 2026 16:48:20 +0100
Message-ID: <028b01dcff39$e363cea0$aa2b6be0$@hyperflight.co.uk>
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Thank for the photos. It looks as though the Pug box must have caused =
the damage. :-(
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web : www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
From: Urs Christian Poppe <ucp@vdp-studio.com>=20
Sent: 18 June 2026 15:22
To: sales@hyperflight.co.uk
Subject: Re: Re:
=20
Hi Niel =20
Sure, here are the box pics. No visible damage outside nor inside.=20
Many Thanks for the replacement wing!=20
Chris=20
sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk> =
<sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk> > hat am =
18.06.2026 14:49 CEST geschrieben:
=20
=20
Hi Urs,
=20
I am very sorry about this damage. We will send you a replacement wing. =
Can you please send photos of the box?=20
Kind regards, Neil.=20
This message has been dictated to my phone. Please ignore any errors.=20
=20
On Thu, 18 Jun 2026 at 13:40, Urs Christian Poppe <ucp@vdp-studio.com =
<mailto:ucp@vdp-studio.com> > wrote:=20
Hi there=20
Many Thanks for your help on the phone some minutes ago.=20
As mentioned, I ordered a MD2 (order number 109069) that I received this =
noon.=20
Everything was well packaged and the cardbord box fully intact.=20
However, taking the wing out of the protective bag, I found what appears =
to be a manufacturing fault on the underside of the wing.=20
I attached a couple of photos for your reference. I you require any =
more, please let me know.=20
In case you send a replacement wing, please use this delivery address =
instead:=20
Stephan von Dewitz=20
Bennebostel 3 =
<https://www.google.com/maps/search/Bennebostel+3%0D%0A++++%0D%0A+++29227=
+Celle%0D%0A++++%0D%0A+++Germany?entry=3Dgmail&source=3Dg>=20
29227 Celle =
<https://www.google.com/maps/search/Bennebostel+3%0D%0A++++%0D%0A+++29227=
+Celle%0D%0A++++%0D%0A+++Germany?entry=3Dgmail&source=3Dg>=20
Germany =
<https://www.google.com/maps/search/Bennebostel+3%0D%0A++++%0D%0A+++29227=
+Celle%0D%0A++++%0D%0A+++Germany?entry=3Dgmail&source=3Dg> =20
Many Thanks for your support and best regards=20
Chris Poppe=20
Mobile +41 76 72 66 510
=20
Urs Christian Poppe
vdp Studio GmbH=20
Wesemlinh=C3=B6heweg 14=20
6006 Luzern=20
041 410 24 05=20
info@vdp-studio.com <mailto:info@vdp-studio.com> =20
www.vdp-studio.com <http://www.vdp-studio.com>=20
=20
Urs Christian Poppe
vdp Studio GmbH=20
Wesemlinh=C3=B6heweg 14=20
6006 Luzern=20
041 410 24 05=20
info@vdp-studio.com <mailto:info@vdp-studio.com> =20
www.vdp-studio.com <http://www.vdp-studio.com>=20
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--></style></head><body lang=3DEN-GB link=3Dblue vlink=3Dpurple =
style=3D'word-wrap:break-word'><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Thank for the photos. It looks as though the =
Pug box must have caused the damage.=C2=A0 :-(<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: =
neil@hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web =C2=A0: =
www.hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p></o:p></span></b></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Urs =
Christian Poppe <ucp@vdp-studio.com> <br><b>Sent:</b> 18 June 2026 =
15:22<br><b>To:</b> sales@hyperflight.co.uk<br><b>Subject:</b> Re: =
Re:<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><div><div><p =
class=3DMsoNormal><span style=3D'font-family:"Helvetica",sans-serif'>Hi =
Niel <br><br>Sure, here are the box pics. No visible damage =
outside nor inside. <br>Many Thanks for the replacement wing! =
<br><br>Chris <o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-family:"Helvetica",sans-serif'><a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a> =
<<a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>> =
hat am 18.06.2026 14:49 CEST =
geschrieben:<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'> <o:p></o:p></span></p>=
</div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'> <o:p></o:p></span></p>=
</div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'>Hi =
Urs,<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'> <o:p></o:p></span></p>=
</div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'>I am very sorry about this =
damage. We will send you a replacement wing. Can you please send photos =
of the box? <br clear=3Dall><br =
clear=3Dall><o:p></o:p></span></p><div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'>Kind regards, Neil. =
<br><br>This message has been dictated to my phone. Please ignore any =
errors. <o:p></o:p></span></p></div></div></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'><o:p> </o:p></span></p>=
<div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'>On Thu, 18 Jun 2026 at =
13:40, Urs Christian Poppe <<a =
href=3D"mailto:ucp@vdp-studio.com">ucp@vdp-studio.com</a>> wrote: =
<o:p></o:p></span></p></div><div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'>Hi there <br><br>Many =
Thanks for your help on the phone some minutes ago. <br><br>As =
mentioned, I ordered a MD2 (order number 109069) that I received this =
noon. <br>Everything was well packaged and the cardbord box fully =
intact. <br>However, taking the wing out of the protective bag, I found =
what appears to be a manufacturing fault on the underside of the wing. =
<br>I attached a couple of photos for your reference. I you require any =
more, please let me know. <br>In case you send a replacement wing, =
please use this delivery address instead: <br><br>Stephan von Dewitz =
<br><a =
href=3D"https://www.google.com/maps/search/Bennebostel+3%0D%0A++++%0D%0A+=
++29227+Celle%0D%0A++++%0D%0A+++Germany?entry=3Dgmail&source=3Dg">Ben=
nebostel 3 </a><br><a =
href=3D"https://www.google.com/maps/search/Bennebostel+3%0D%0A++++%0D%0A+=
++29227+Celle%0D%0A++++%0D%0A+++Germany?entry=3Dgmail&source=3Dg">292=
27 Celle </a><br><a =
href=3D"https://www.google.com/maps/search/Bennebostel+3%0D%0A++++%0D%0A+=
++29227+Celle%0D%0A++++%0D%0A+++Germany?entry=3Dgmail&source=3Dg">Ger=
many</a> <br><br>Many Thanks for your support and best regards =
<o:p></o:p></span></p></div><div><p><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif'>Chris =
Poppe <br>Mobile +41 76 72 66 510</span><span =
style=3D'font-family:"Helvetica",sans-serif'><o:p></o:p></span></p></div>=
</div></div></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'> <o:p></o:p></span></p>=
</div><div><p><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif'>Urs =
Christian Poppe</span><span =
style=3D'font-family:"Helvetica",sans-serif'><o:p></o:p></span></p><p><sp=
an style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif'>vdp =
Studio GmbH <br>W</span><span =
style=3D'font-size:8.0pt;font-family:"Helvetica",sans-serif'>esemlinh=C3=B6=
heweg 14 <br>6006 Luzern</span><span =
style=3D'font-family:"Helvetica",sans-serif'> <br></span><span =
style=3D'font-size:8.0pt;font-family:"Helvetica",sans-serif'>041 410 24 =
05</span><span style=3D'font-family:"Helvetica",sans-serif'> =
<br></span><span =
style=3D'font-size:8.0pt;font-family:"Helvetica",sans-serif'><a =
href=3D"mailto:info@vdp-studio.com">info@vdp-studio.com</a></span><span =
style=3D'font-family:"Helvetica",sans-serif'> <br></span><span =
style=3D'font-size:8.0pt;font-family:"Helvetica",sans-serif'><a =
href=3D"http://www.vdp-studio.com">www.vdp-studio.com</a></span><span =
style=3D'font-family:"Helvetica",sans-serif'><o:p></o:p></span></p></div>=
</div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'> <o:p></o:p></span></p>=
</div><div><p><span style=3D'font-size:10.0pt'>Urs Christian =
Poppe</span><o:p></o:p></p><p><span style=3D'font-size:10.0pt'>vdp =
Studio GmbH <br>W</span><span =
style=3D'font-size:8.0pt'>esemlinh=C3=B6heweg 14 <br>6006 Luzern</span> =
<br><span style=3D'font-size:8.0pt'>041 410 24 05</span> <br><span =
style=3D'font-size:8.0pt'><a =
href=3D"mailto:info@vdp-studio.com">info@vdp-studio.com</a></span> =
<br><span style=3D'font-size:8.0pt'><a =
href=3D"http://www.vdp-studio.com">www.vdp-studio.com</a></span><o:p></o:=
p></p></div></div></body></html>
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