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Date: Tue, 28 Jul 2026 11:50:25 +0000 (GMT)
From: FedEx UK <uk@fedex.com>
To: "SALES@HYPERFLIGHT.CO.UK" <sales@hyperflight.co.uk>
Message-ID: <u8qs4000000000000000000000000000000000000000000000TIVVK000jYsIlvYJReqBlKcKjFqcWA@sfdc.net>
Subject: Required Information for Your Shipment Clearance - 874909849811
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Hello Team,
I hope this email finds you well.
I am emailing you regarding your shipment number 874909849811 and with support ticket number C-250786895.
I am reaching you to inform that the shipment is currently held by customs and our clearance team there needs the following:
Aluminum - steel work sheet .
Kindly provide the needed information by 7/30/2026.
Otherwise, the parcel will be returned back at your expense as per FedEx return policy.
Rest assured once the information is obtained, I will pass it to the relevant team to expedite the process.
Please accept my apologies regarding any inconvenience caused.
If you need any further assistance, do not hesitate to reach us via our website https://www.fedex.com/global/GB
Have a wonderful day!
Your Feedback is incredibly Valuable: How did we do today? Please take 2 minutes to let us know what you think of FedEx.
Kind Regards
Maryam M | Customer Care Representative | FedEx Express | Registered Office: Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands fedex.com
This message and any attachment are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. If you are not the intended recipient you must not copy this message or attachment or disclose the contents to any other person.
OTcwMzE1MQ
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<html><div>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;">Hello Team,</p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;"> </p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;">I hope this email finds you well.</p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;"> </p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;">I am emailing you regarding your shipment number 874909849811 and with support ticket number C-250786895.</p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;"> </p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;">I am reaching you to inform that the shipment is currently held by customs and our clearance team there needs the following:</p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;"> </p>
<ul style="margin: 0px; padding: 0px 0px 0px 1.5em; border: 0px; font-size: 13px; vertical-align: baseline; list-style-type: none; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;">
<li style="margin: 0px; padding: 0px 0px 0px 1.5em; border: 0px; font-size: 13px; vertical-align: baseline; box-sizing: border-box; list-style-type: none; font-family: 'Noto Sans', sans-serif;"><span style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-serif;">Aluminum - steel work sheet .</span></li>
</ul>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;"> </p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;">Kindly provide the needed information by <span style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; box-sizing: border-box; color: #000000; font-family: 'Noto Sans', sans-serif;">7/30/2026.</span></p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;"> </p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;">Otherwise, the parcel will be returned back at your expense as per FedEx return policy.</p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;"> </p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;">Rest assured once the information is obtained, I will pass it to the relevant team to expedite the process.</p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;"> </p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;">Please accept my apologies regarding any inconvenience caused.</p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;"> </p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;">If you need any further assistance, do not hesitate to reach us via our website <a href="https://www.fedex.com/global/GB">https://www.fedex.com/global/GB</a></p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;">Have a wonderful day!</p>
<p style="margin: 0px; padding: 0px; border: 0px; font-size: 13px; vertical-align: baseline; cursor: text; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-family: 'Noto Sans', sans-serif;"> </p>
<br><br></div>
<p style="font-family: arial; font-size: 9pt;">Your Feedback is incredibly Valuable: How did we do today? Please take <a title="2 minutes" href="https://fedex.eu.qualtrics.com/jfe/form/SV_eXQmcVdjnJspxGe?cs_unit=fedex_cs_ NjcwMzU3OQ&Q_language=EN"><strong>2 minutes</strong></a> to let us know what you think of FedEx.<br><br>Kind Regards<br><br><strong> Maryam M</strong> | Customer Care Representative | FedEx Express | Registered Office: Taurusavenue 125, 2132 LS Hoofddorp, The Netherlands <a title="fedex.com" href="https://www.fedex.com">fedex.com</a></p>
<p style="font-family: arial; font-size: 9pt;">This message and any attachment are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. If you are not the intended recipient you must not copy this message or attachment or disclose the contents to any other person.</p>
<div><span style="color: white;"> OTcwMzE1MQ</span></div><img alt="" src="https://fedex-ced.my.salesforce.com/servlet/servlet.ImageServer?oid=00D3k000000v7jg&esid=018KY00000HMxyO&from=ext"></html>
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