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In-Reply-To: <001d01dced58$c0f15a60$42d40f20$@hyperflight.co.uk>
From: =?UTF-8?Q?J=C3=A1n_Littva?= <fxlglider@gmail.com>
Date: Wed, 27 May 2026 13:36:19 +0200
Message-ID: <CAGXo2+p_xYZpC7hP1NMBPwxnERhfs-NtxHA7w8ADAjPjUnDS+Q@mail.gmail.com>
Subject: Re: FW: Missing part from Encanto F5L kit - Order GB116294226
To: sales@hyperflight.co.uk
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Hi Neil,

we send this parts directly to customer. Please write me delivery info
(name, surname, adress, post code, city, country, email, phone number).

Best regards
Jan

ut 26. 5. 2026 o 23:43 <sales@hyperflight.co.uk> nap=C3=ADsal(a):

> Hi Jan,
>
>
>
> Can you please advise?
>
>
>
> Kind regards, Neili
>
>
>
> *From:* Rodrigo Osorio <rodrigo.osorio.p@gmail.com>
> *Sent:* 26 May 2026 22:22
> *To:* <sales@hyperflight.co.uk> <sales@hyperflight.co.uk>
> *Subject:* Missing part from Encanto F5L kit - Order GB116294226
>
>
>
>
>
> Dear Neil
>
> I am writing to you regarding my purchase of the Encanto F5L glider kit
>
> While assembling the model, I noticed that a specific balsa wood template
> is missing from the kit. It is the template that contains the 18 circles
> for the spoiler.
>
> I have attached a photo of the successfully assembled wing as a reference
> to help you identify the missing component. Could you please let me know
> how we can resolve this issue and arrange for the missing template to be
> sent to me?
>
> Thank you for your assistance.
>
> Best regards,
>
>
>
>  Rodrigo Osorio P.
>
> PD: My friend Tony Rojas (from Chile) will make an order, so please send
> this Item in this order.
>
>
>
>
>
>
>

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<div dir=3D"ltr">Hi Neil,<div><br></div><div>we send this parts directly to=
 customer. Please write me delivery info (name, surname, adress, post code,=
 city, country, email, phone number).</div><div><br></div><div>Best regards=
</div><div>Jan</div></div><br><div class=3D"gmail_quote gmail_quote_contain=
er"><div dir=3D"ltr" class=3D"gmail_attr">ut 26. 5. 2026 o=C2=A023:43 &lt;<=
a href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>&gt; n=
ap=C3=ADsal(a):<br></div><blockquote class=3D"gmail_quote" style=3D"margin:=
0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">=
<div class=3D"msg3097671871171246742"><div lang=3D"EN-GB" style=3D"overflow=
-wrap: break-word;"><div class=3D"m_3097671871171246742WordSection1"><p cla=
ss=3D"MsoNormal"><span style=3D"font-size:11pt;font-family:Arial,sans-serif=
;color:rgb(31,73,125)">Hi Jan,<u></u><u></u></span></p><p class=3D"MsoNorma=
l"><span style=3D"font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,=
73,125)"><u></u>=C2=A0<u></u></span></p><p class=3D"MsoNormal"><span style=
=3D"font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)">Can y=
ou please advise?<u></u><u></u></span></p><p class=3D"MsoNormal"><span styl=
e=3D"font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)"><u><=
/u>=C2=A0<u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-size:=
11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)">Kind regards, Neili=
<u></u><u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11=
pt;font-family:Arial,sans-serif;color:rgb(31,73,125)"><u></u>=C2=A0<u></u><=
/span></p><div style=3D"border-width:medium medium medium 1.5pt;border-styl=
e:none none none solid;border-color:currentcolor currentcolor currentcolor =
blue;padding:0cm 0cm 0cm 4pt"><div><div style=3D"border-width:1pt medium me=
dium;border-style:solid none none;border-color:rgb(225,225,225) currentcolo=
r currentcolor;padding:3pt 0cm 0cm"><p class=3D"MsoNormal"><b><span lang=3D=
"EN-US" style=3D"font-size:11pt;font-family:Calibri,sans-serif">From:</span=
></b><span lang=3D"EN-US" style=3D"font-size:11pt;font-family:Calibri,sans-=
serif"> Rodrigo Osorio &lt;<a href=3D"mailto:rodrigo.osorio.p@gmail.com" ta=
rget=3D"_blank">rodrigo.osorio.p@gmail.com</a>&gt; <br><b>Sent:</b> 26 May =
2026 22:22<br><b>To:</b> &lt;<a href=3D"mailto:sales@hyperflight.co.uk" tar=
get=3D"_blank">sales@hyperflight.co.uk</a>&gt; &lt;<a href=3D"mailto:sales@=
hyperflight.co.uk" target=3D"_blank">sales@hyperflight.co.uk</a>&gt;<br><b>=
Subject:</b> Missing part from Encanto F5L kit - Order GB116294226<u></u><u=
></u></span></p></div></div><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>=
<div><div><div><p><u></u>=C2=A0<u></u></p><p>Dear Neil<u></u><u></u></p><p>=
I am writing to you regarding my purchase of the Encanto F5L glider kit=C2=
=A0<u></u><u></u></p><p>While assembling the model, I noticed that a specif=
ic balsa wood template is missing from the kit. It is the template that con=
tains the 18 circles for the spoiler.<u></u><u></u></p><p>I have attached a=
 photo of the successfully assembled wing as a reference to help you identi=
fy the missing component. Could you please let me know how we can resolve t=
his issue and arrange for the missing template to be sent to me?<u></u><u><=
/u></p><p>Thank you for your assistance.<u></u><u></u></p><p>Best regards,<=
u></u><u></u></p><p><u></u>=C2=A0<u></u></p><p>=C2=A0Rodrigo Osorio P.<u></=
u><u></u></p><p>PD: My friend Tony Rojas (from Chile) will make an order, s=
o please send this Item in this order.<u></u><u></u></p><p><u></u>=C2=A0<u>=
</u></p><p><u></u>=C2=A0<u></u></p><p><u></u>=C2=A0<u></u></p></div></div><=
/div></div></div></div></div></blockquote></div>

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