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Tue, 04 Aug 2026 15:38:29 +0000 (UTC)
Date: Tue, 4 Aug 2026 08:38:24 -0700
From: Erhard <schrecke@yahoo.com>
To: Steven Fast <steven.fast@fedex.com>
Cc: neil@hyperflight.co.uk, Portia Crawford <portiacrawford@fedex.com>
Message-ID: <4a5014ee-5159-4044-a048-566f39fb57ca@yahoo.com>
In-Reply-To: <CH2PR12MB40723BFC1A205C485635203EFED42@CH2PR12MB4072.namprd12.prod.outlook.com>
References: <CH2PR12MB40723BFC1A205C485635203EFED42@CH2PR12MB4072.namprd12.prod.outlook.com>
Subject: Re: FedEx Package 874909849811 Delayed in US Customs
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I assume this is hyperflights job.
Utterly ridiculous I find.
It it really the buyers job to keep track of the shipment?
So is this now being resolved?
Thanks
Erhard
Aug 4, 2026 5:26:22 AM Steven Fast <steven.fast@fedex.com>:
> Hello,
> =C2=A0
>=20
> As the designated Customs Broker for Federal Express Corporation, to prop=
erly complete processing of your shipment, we are in need of the following =
information:
> =C2=A0
>=20
> */A complete copy of the commercial invoice for this shipment is attached=
for your review./*
> */=C2=A0
>=20
> /**/Due to the contents in the shipment, =E2=80=9CToys=E2=80=9D please ve=
rify the intended age use for the items./*
> */If the item has an intended age use of under 13 yrs of age complete the=
attached form=C2=A0 per the new Consumer Product Safety Commission require=
ment./*
> =C2=A0
>=20
> *Please note that you have 5 business days from the date the shipment is =
caged to provide the information that we are requesting.=C2=A0*
> *If we do not receive the requested information to make entry with custom=
s, the shipment can possibly be returned to the shipper.*
> =C2=A0
>=20
> If you have any questions, please do not hesitate to ask.
> =C2=A0
>=20
> =C2=A0
>=20
> Steve Fast | Customs Trade Specialist | FedEx Logistics | phone 1.888.327=
.3395 ext 120004 | 417-227-3629
> FedEx Logistics | Springfield, MO | ftn.fedex.com/us
> =C2=A0
>=20
> =C2=A0
>=20
> http://ftn.fedex.com[http://ftn.fedex.com/]_/us_
> =C2=A0
>=20
> /If emailing between the hours of 5 PM & 7 AM CST, please include /SGF_CS=
PMSupport@ftn.fedex.com/=C2=A0on the communication for immediate service or=
call 1.417.877.2413/
> =C2=A0
>=20
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<html>
<head>
<meta name=3D"viewport" content=3D"width=3Ddevice-width, initial-scale=3D=
1.0">
</head>
<body>
<span dir=3D"ltr" style=3D"margin-top:0; margin-bottom:0;">I assume this =
is hyperflights job.</span>
<br><span dir=3D"ltr" style=3D"margin-top:0; margin-bottom:0;">Utterly ri=
diculous I find.</span>
<br><span dir=3D"ltr" style=3D"margin-top:0; margin-bottom:0;">It it real=
ly the buyers job to keep track of the shipment?</span>
<br>
<br><span dir=3D"ltr" style=3D"margin-top:0; margin-bottom:0;">So is this=
now being resolved?</span>
<br>
<br><span dir=3D"ltr" style=3D"margin-top:0; margin-bottom:0;">Thanks</sp=
an>
<br><span dir=3D"ltr" style=3D"margin-top:0; margin-bottom:0;">Erhard</sp=
an>
<br>
<div class=3D"fairemail_quote">
<div dir=3D"ltr">
<p>Aug 4, 2026 5:26:22 AM Steven Fast <steven.fast@fedex.com>:</p=
>
</div>
<blockquote lang=3D"EN-US" link=3D"#467886" vlink=3D"#96607D" style=3D"m=
argin:0;word-wrap:break-word;border-left:3px solid #ccc; padding-left:10px;=
">
<div class=3D"WordSection1" style=3D"page: WordSection1;">
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;">Hel=
lo,</p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><o:=
p>
</o:p></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;">As =
the designated Customs Broker for Federal Express Corporation, to properly =
complete processing of your shipment, we are in need of the following infor=
mation:</p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><o:=
p>
</o:p></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><b>=
<i>A complete copy of the commercial invoice for this shipment is attached =
for your review.</i></b><b><i></i></b></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><b>=
<i><o:p>
</o:p></i></b></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><b>=
<i>Due to the contents in the shipment, =E2=80=9CToys=E2=80=9D please verif=
y the intended age use for the items.</i></b></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><b>=
<i>If the item has an intended age use of under 13 yrs of age complete the =
attached form per the new Consumer Product Safety Commission requirem=
ent. </i></b></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><o:=
p>
</o:p></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><b>=
Please note that you have 5 business days from the date the shipment is cag=
ed to provide the information that we are requesting. </b></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><b>=
If we do not receive the requested information to make entry with customs, =
the shipment can possibly be returned to the shipper.</b></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><o:=
p>
</o:p></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;">If =
you have any questions, please do not hesitate to ask.</p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><o:=
p>
</o:p></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><o:=
p>
</o:p></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in;background:white; font-size: 12pt; font-family: "Aptos",=
sans-serif;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;"><span styl=
e=3D"color:#171717;font-size:10.5pt;font-family:"Arial",sans-seri=
f;">Steve Fast | Customs Trade Specialist | FedEx Logistics | phone 1.888.3=
27.3395 ext 120004 | 417-227-3629</span></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in;background:white; font-size: 12pt; font-family: "Aptos",=
sans-serif;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;"><span styl=
e=3D"color:#171717;font-size:10.5pt;font-family:"Arial",sans-seri=
f;">FedEx Logistics | Springfield, MO | ftn.fedex.com/us</span></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in;background:white; font-size: 12pt; font-family: "Aptos",=
sans-serif;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;"><span styl=
e=3D"color:#171717;font-size:10.5pt;font-family:"Arial",sans-seri=
f;"><o:p>
</o:p></span></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in;background:white; font-size: 12pt; font-family: "Aptos",=
sans-serif;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;"><span styl=
e=3D"color:#171717;font-size:10.5pt;font-family:"Arial",sans-seri=
f;"><o:p>
</o:p></span></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in;background:white; font-size: 12pt; font-family: "Aptos",=
sans-serif;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;"><span styl=
e=3D"color:#171717;font-size:10.5pt;font-family:"Arial",sans-seri=
f;"><a href=3D"http://ftn.fedex.com/"><span style=3D"color:#0563C1;">http:/=
/ftn.fedex.com</span></a><u>/us</u></span></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in;background:white; font-size: 12pt; font-family: "Aptos",=
sans-serif;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;"><span styl=
e=3D"color:#171717;font-size:10.5pt;font-family:"Arial",sans-seri=
f;"><o:p>
</o:p></span></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><i>=
<span style=3D"color:#171717;font-size:10.5pt;font-family:"Arial"=
,sans-serif;">If emailing between the hours of 5 PM & 7 AM CST, please =
include </span></i><span style=3D"color:#171717;font-size:10.5pt;font-famil=
y:"Arial",sans-serif;"><a href=3D"mailto:SGF_CSPMSupport@ftn.fede=
x.com"><span style=3D"color:#0563C1;">SGF_CSPMSupport@ftn.fedex.com</span><=
/a><i> on the communication for immediate service or call 1.417.877.24=
13</i></span></p>
<p class=3D"MsoNormal" style=3D" mso-ligatures: standardcontextual;mar=
gin: 0in; font-size: 12pt; font-family: "Aptos", sans-serif;"><o:=
p>
</o:p></p>
</div>
</blockquote>
</div>
</body>
</html>
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