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File: D:/hMailServer/Data/expressmusic.co.uk/sales/FC/{FC086EFF-16DC-4B50-AE93-3DFEB4D533B0}.eml
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Date: Mon, 5 May 2025 06:31:47 -0700 (PDT)
From: "'Dawkes Music & Windcraft Ltd' via deroonsisjeesdsde" <service@ig.talking-crypto.com>
Reply-To: Dawkes Music & Windcraft Ltd <cases.3638892.12800274_incoming.6341e45865@3638892.email.netsuite.com>
To: support@ig.talking-crypto.com, customers@thefirstmile.co.uk
Cc: service@ig.talking-crypto.com
Message-ID: <hrr5ophht0bykzp6lsfaxcxf5dmflouk852tl4afu6b3e5g6q5he5ejzvbg29xi1@netsuite.com>
Subject: Case Update: 130725 - Your Case 04316314 has been logged
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Mailing-list: list ot@ig.talking-crypto.com; contact ot+owners@ig.talking-crypto.com

<html><head>
<title></title>
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<p><img border=3D"0" src=3D"https://3638892.app.netsuite.com/core/media/med=
ia.nl?id=3D6183307&amp;c=3D3638892&amp;h=3DJsQBcUxJhTgs_NTleJkTAp7-4jcgmF36=
_paN1tVsGogz4ntO" /></p>

<table border=3D"0" cellpadding=3D"2" cellspacing=3D"2" width=3D"100%">
<tbody>
=09<tr valign=3D"top">
=09<td valign=3D"top">
=09<p>Thank you for your email, a member of staff will be in contact with y=
ou as soon as possible.<br />
=09&nbsp;</p>
=09</td>
=09</tr>
</tbody>
</table>

<hr color=3D"#CCCCCC" noshade=3D"noshade" size=3D"1" width=3D"100%" />
<blockquote>
<p><b>Message History</b><br />
<font color=3D"#666666">       -----Original Message-----<br>From: 1 Anonym=
ous Customer<br>Sent: 5/5/2025<br>Subject: Your Case 04316314 has been logg=
ed<br><br><html><style>p{margin-top:0px; margin-bottom:0px;}</style><body c=
lass=3D"setupTab"  style=3D" background-color:#FFFFFF; bEditID:b1st1; bLabe=
l:body;"><center ><table cellpadding=3D"0" width=3D"500" cellspacing=3D"0" =
id=3D"topTable" height=3D"450" ><tr valign=3D"top" ><td  style=3D" backgrou=
nd-color:#00CCCC; bEditID:r1st1; bLabel:header; vertical-align:top; height:=
100px; text-align:center;"><img border=3D"0" bEditID=3D"r1sp1" bLabel=3D"he=
aderImage" id=3D"r1sp1" src=3D"https://thefirstmile.my.salesforce.com/servl=
et/servlet.ImageServer?id=3D0154J000000fVS9&oid=3D00D20000000HtnX" ></img><=
/td></tr><tr valign=3D"top" ><td  style=3D" background-color:#FFFFFF; bEdit=
ID:r2st1; bLabel:accent1; height:5px;"></td></tr><tr valign=3D"top" ><td st=
yleInsert=3D"1" height=3D"300"  style=3D" background-color:#FFFFFF; bEditID=
:r3st1; color:#000000; bLabel:main; font-size:12pt; font-family:arial;"><ta=
ble border=3D"0" cellpadding=3D"5" width=3D"550" cellspacing=3D"5" height=
=3D"400" ><tr valign=3D"top" height=3D"400" ><td tEditID=3D"c1r1" style=3D"=
 background-color:#FFFFFF; bEditID:r3st1; color:#000000; bLabel:main; font-=
size:12pt; font-family:arial;" aEditID=3D"c1r1" locked=3D"0" ><div style=3D=
"box-sizing: border-box;"><p style=3D"color: rgb(0, 0, 0); font-family: &qu=
ot;Segoe UI&quot;, system-ui, &quot;Apple Color Emoji&quot;, &quot;Segoe UI=
 Emoji&quot;, sans-serif; font-size: 14px;"></p><div style=3D"box-sizing: b=
order-box;"><p style=3D"color: rgb(0, 0, 0); font-family: arial; font-size:=
 12pt; text-align: center;"><font face=3D"Verdana, Helvetica, sans-serif" s=
ize=3D"5"><span style=3D"color: rgb(0, 0, 0); background-color: white;">You=
r case has been logged with number&nbsp;</span>04316314</font></p><p style=
=3D"color: rgb(0, 0, 0); font-family: arial; font-size: 12pt; text-align: c=
enter;"><font face=3D"Segoe UI, system-ui, Apple Color Emoji, Segoe UI Emoj=
i, sans-serif"><span style=3D"font-size: 14px;"><br></span></font></p><p st=
yle=3D"color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font fac=
e=3D"Segoe UI, system-ui, Apple Color Emoji, Segoe UI Emoji, sans-serif"><s=
pan style=3D"font-size: 14px;"><br></span></font></p><p style=3D"color: rgb=
(0, 0, 0); font-family: arial; font-size: 12pt;"><font face=3D"Segoe UI, sy=
stem-ui, Apple Color Emoji, Segoe UI Emoji, sans-serif" style=3D"color: rgb=
(0, 0, 0); font-family: arial; font-size: 12pt;"><span style=3D"font-size: =
14px;">Thank you for your email. We will get back to you as soon as possibl=
e.</span></font></p><p style=3D"color: rgb(0, 0, 0); font-family: arial; fo=
nt-size: 12pt;"><font face=3D"Segoe UI, system-ui, Apple Color Emoji, Segoe=
 UI Emoji, sans-serif" style=3D"color: rgb(0, 0, 0); font-family: arial; fo=
nt-size: 12pt;"><span style=3D"font-size: 14px;"><br></span></font></p><p s=
tyle=3D"color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><font fa=
ce=3D"Segoe UI, system-ui, Apple Color Emoji, Segoe UI Emoji, sans-serif" s=
tyle=3D"color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;"><span st=
yle=3D"font-size: 14px;">Due to the new Simpler Recycling laws starting fro=
m April 1st, we are currently experiencing extremely high demand. Replies w=
ill take longer than usual, but if your request is urgent please give us a =
call at 0333 300 3448 and quote your case number.</span></font></p><p style=
=3D""><font face=3D"Segoe UI, system-ui, Apple Color Emoji, Segoe UI Emoji,=
 sans-serif" style=3D"color: rgb(0, 0, 0); font-family: arial; font-size: 1=
2pt;"><span style=3D"font-size: 14px;"><br></span></font></p><p style=3D"">=
<font face=3D"arial"><span style=3D"font-size: 14px;">In the meantime, clic=
k here to <a href=3D"https://portal.thefirstmile.co.uk">login to the custom=
er portal</a> where you can place orders, view and pay bills, and see your =
collection schedule and other information.&nbsp;</span></font></p><p style=
=3D""><font face=3D"arial"><span style=3D"font-size: 14px;"><br></span></fo=
nt></p><p style=3D""><font face=3D"arial"><span style=3D"font-size: 14px;">=
<b>Please respond to this email only if you have anything further to add to=
 this case.</b></span></font></p></div><p class=3D"MsoNormal" style=3D"colo=
r: rgb(0, 0, 0); font-family: arial; font-size: 12pt; margin-bottom: 0.0001=
pt; line-height: normal; background: white;"><br></p><p class=3D"MsoNormal"=
 style=3D"color: rgb(0, 0, 0); font-family: arial; font-size: 12pt; margin-=
bottom: 0.0001pt; line-height: normal; background: white;"><font face=3D"Se=
goe UI, system-ui, Apple Color Emoji, Segoe UI Emoji, sans-serif"><span sty=
le=3D"font-size: 14px;"><br></span></font></p><p class=3D"MsoNormal" style=
=3D"color: rgb(0, 0, 0); font-family: arial; font-size: 12pt; margin-bottom=
: 0.0001pt; line-height: normal; background: white;"><br></p><p class=3D"Ms=
oNormal" style=3D"color: rgb(0, 0, 0); font-family: arial; font-size: 12pt;=
 margin-bottom: 0.0001pt; line-height: normal; background: white;"><font fa=
ce=3D"Segoe UI, system-ui, Apple Color Emoji, Segoe UI Emoji, sans-serif" s=
tyle=3D"" size=3D"1">First Mile is a UK registered company. Registered numb=
er: 04928476. Registered office: 70-71 Wells Street, Fitzrovia, London W1T =
3QE.</font></p><p class=3D"MsoNormal" style=3D"color: rgb(0, 0, 0); font-fa=
mily: arial; font-size: 12pt; margin-bottom: 0.0001pt; line-height: normal;=
 background: white;"><font face=3D"Segoe UI, system-ui, Apple Color Emoji, =
Segoe UI Emoji, sans-serif" style=3D"" size=3D"1">Read our privacy policy <=
a href=3D"https://thefirstmile.co.uk/privacy-and-cookies" style=3D"">here</=
a>.</font></p><p class=3D"MsoNormal" style=3D"color: rgb(0, 0, 0); font-fam=
ily: arial; font-size: 12pt; margin-bottom: 0.0001pt; line-height: normal; =
background: white;"><font face=3D"Segoe UI, system-ui, Apple Color Emoji, S=
egoe UI Emoji, sans-serif" style=3D"" size=3D"1"><br></font></p><p class=3D=
"MsoNormal" style=3D"color: rgb(0, 0, 0); font-family: arial; font-size: 12=
pt; margin-bottom: 0.0001pt; line-height: normal; background: white;"><font=
 color=3D"#16325c" face=3D"sf-font-regular, Helvetica Neue, Helvetica, Aria=
l, sans-serif"><span style=3D"font-size: 13.008px;"></span></font></p><p st=
yle=3D"color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, system-ui, &=
quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, sans-serif; font-=
size: 14px;"></p></div></td></tr></table></td></tr><tr valign=3D"top" ><td =
 style=3D" background-color:#FFFFFF; bEditID:r4st1; bLabel:accent2; height:=
5px;"></td></tr><tr valign=3D"top" ><td  style=3D" background-color:#FFFFFF=
; bEditID:r5st1; bLabel:footer; vertical-align:bottom; height:100px; text-a=
lign:center;"></td></tr><tr valign=3D"top" ><td  style=3D" background-color=
:#FFFFFF; bEditID:r6st1; bLabel:accent3; height:5px;"></td></tr></table></c=
enter><img alt=3D"" src=3D"https://thefirstmile.my.salesforce.com/servlet/s=
ervlet.ImageServer?oid=3D00D20000000HtnX&esid=3D018Py00000H2Ya5&from=3Dext"=
></body></html><br><br>   </font></p>
</blockquote>
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<hr color=3D"#CCCCCC" noshade=3D"noshade" size=3D"1" width=3D"100%" />
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%">
<tbody>
=09<tr>
=09<td align=3D"right"><font style=3D"font-size:9px; font-family:Verdana,Ar=
ial,Helvetica,sans-serif; color:#999999;">Dawkes Music &amp; Windcraft Ltd =
is powered by <a href=3D"http://www.netsuite.com/" style=3D"color:#999999;"=
>NetSuite</a> &mdash; One System. No Limits.</font></td>
=09</tr>
</tbody>
</table>
<!-- *************** FOOTER END *************** --></body></html><img src=
=3D'https://www.dawkes.co.uk/images/webmail.jpg' width=3D'125' height=3D'37=
'>
<p style=3D'font-family:arial; font-weight:normal; font-style:normal; font-=
size:12px; color:#646363'>
=09<strong style=3D'font-family:arial; font-weight:normal; font-style:norma=
l; font-size:12px; color:#646363; font-weight:bold'>Dawkes Music & Windcraf=
t Ltd</strong><br>
=09The Woodwind & Brass Warehouse<br>
=09Reform Road,=C2=A0Maidenhead,=C2=A0SL6 8BT
</p>
<p style=3D'font-family:arial; font-weight:normal; font-style:normal; font-=
size:12px; color:#646363'>
=09Tel: 01628 630800
=09<br>
</p>
<p style=3D'font-family:arial; font-weight:normal; font-style:normal; font-=
size:12px; color:#646363'>
=09<a href=3D'https://www.dawkes.co.uk' rel=3D'noreferrer'>Website</a><span=
>=C2=A0|</span>
=09<a href=3D'https://www.facebook.com/dawkesmusic' rel=3D'noreferrer'>Face=
book</a><span>=C2=A0|</span>
=09<a href=3D'https://www.youtube.com/channel/UCjMP2lkCsCFprGZ6edsGckw'>You=
Tube</a><span>=C2=A0|</span>
=09<a href=3D'https://www.dawkes.co.uk/sound-room/'>Blog</a><span>=C2=A0|</=
span>
=09<a href=3D'https://www.dawkes.co.uk/newsletter.php'>Newsletter</a>=C2=A0=
|
=09<a href=3D'https://www.dawkes.co.uk/events'>Live Events</a>
</p>