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Date: Thu, 01 Apr 2021 14:48:31 +0100
From: sales@expressmusic.co.uk
To: Dave Gardner <davegardner116@yahoo.co.uk>
Subject: Re: Fw: Express Music Order Despatched 23447
In-Reply-To: <1001010340.29208.1616632791938@mail.yahoo.com>
References: <6CA4FE2E4D224771B180A88B7BA9D89D@itpartnership.com>
<2028643879.7229405.1609064339279@mail.yahoo.com>
<153581335.8211454.1609253231648@mail.yahoo.com>
<f01f705a70b9876a5b36ae0da365086a@expressmusic.co.uk>
<2009991345.252337.1609420707242@mail.yahoo.com>
<71273bfeb3b2866385161b2eb6c11dc7@expressmusic.co.uk>
<1399341409.7924223.1611254345576@mail.yahoo.com>
<90dec00a69ba9d7ebd42f608acc28ddd@expressmusic.co.uk>
<850350596.1823868.1611519415890@mail.yahoo.com>
<fd43a73bf3ffb8ae46d3d0cf7de05700@expressmusic.co.uk>
<1001010340.29208.1616632791938@mail.yahoo.com>
Message-ID: <6d3d25ec57ff77ea011b88e71bdfed7f@expressmusic.co.uk>
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Hi
Just another quick update
We have been chasing this and other spares all day
They are looking into it (whatever that means) something to do with
international purchasing etc ..
As soon as I know more I will keep you updated
Have a great weekend
On 2021-03-25 00:39, Dave Gardner wrote:
> Hi Phil.
>
> Any news on the parts, it's been quite a while now.
>
> Thanks. Dave.
>
> Sent from Yahoo Mail on Android [7]
>
>> Hi
>> Fender have confirmed the request for the part today and said they
>> will
>> let me know an eta
>> They are being a bit slow at the moment though.......
>> Phil
>>
>> On 2021-01-24 20:16, Dave Gardner wrote:
>>> Hi Phil.
>>>
>>> That's absolutely fine and thank you very much. As you know it's
>>> not
>>> too difficult.
>>>
>>> Thanks again. Dave.
>>>
>>> Sent from Yahoo Mail on Android [7]
>>>
>>>> Hi Dave
>>>> Are you happy for us to just supply the part ?
>>>> Phil
>>>>
>>>> On 2021-01-21 18:39, Dave Gardner wrote:
>>>>> Hi Phil.
>>>>>
>>>>> Thanks for sending the parts and sorry for the slow reply. I've
>>>>> managed to move the original screw through the saddle using some
>>>>> pliers so that i have sufficient action to play the guitar.
>>>>> However
>>>>> I
>>>>> think that if i take it out completely and try to put the new
>>>>> screw
>>>>> in
>>>>> the threads will be damaged and i will have an unplayable guitar,
>>>>> and
>>>>> be left waiting for a new saddle. I therefore think it would be
>>>>> best
>>>>> to get a whole new saddle.
>>>>>
>>>>> Thanks for your help. Dave.
>>>>>
>>>>> Sent from Yahoo Mail on Android [4]
>>>>>
>>>>>> Hi Dave
>>>>>> I know that feeling lol...
>>>>>> I have a screw, spring and x2 small string height adjusters here
>>>>>> that
>>>>>> should fit
>>>>>> But we dont have a saddle that matches (that would need to come
>>>>>> from
>>>>>> fender if you need it)
>>>>>> I will pop the bits we have in the post over the weekend
>>>>>> Let me know how you get on
>>>>>> Phil
>>>>>> Ps Happy New Year :)
>>>>>>
>>>>>> On 2020-12-31 13:18, Dave Gardner wrote:
>>>>>>> Hi Phil. Sorry for slow reply, back to work and got busy.
>>>>>>>
>>>>>>> Attached is a photo of the part. It's basically one saddle and
>>>>>>> screw
>>>>>>> i think.
>>>>>>>
>>>>>>> Many thanks. Dave.
>>>>>>>
>>>>>>> Sent from Yahoo Mail on Android [4]
>>>>>>>
>>>>>>>> On Wed, 30 Dec 2020 at 14:33, sales@expressmusic.co.uk
>>>>>>>> <sales@expressmusic.co.uk> wrote:
>>>>>>>> Hi Dave
>>>>>>>> Just checking you got my email ok ?
>>>>>>>> Phil
>>>>>>>>
>>>>>>>> Hi
>>>>>>>> Thanks for your patience we were closed for a few days for
>>>>>>>> Christmas
>>>>>>>> Back in today so just catching up with everything
>>>>>>>> Can you send me a pic of the bridge so I can see if we have
>>>>>>>> one
>>>>>>>> here
>>>>>>>> If not I can request one from Fender (but this might take a
>>>>>>>> while)
>>>>>>>> Regards
>>>>>>>> Phil
>>>>>>>>
>>>>>>>> On 2020-12-29 14:47, Dave Gardner wrote:
>>>>>>>>> Hi. I am resending the previous email as I haven't had a
>>>>>>>>> response
>>>>>>>>> yet.
>>>>>>>>>
>>>>>>>>> Many thanks.
>>>>>>>>>
>>>>>>>>> Dave.
>>>>>>>>>
>>>>>>>>> Sent from Yahoo Mail on Android [1]
>>>>>>>>>
>>>>>>>>>> ----- Forwarded message -----
>>>>>>>>>> FROM: "Dave Gardner" <davegardner116@yahoo.co.uk>
>>>>>>>>>> TO: "sales@expressmusic.co.uk" <sales@expressmusic.co.uk>
>>>>>>>>>> CC:
>>>>>>>>>> SENT: Sun, 27 Dec 2020 at 10:18
>>>>>>>>>> SUBJECT: Re: Express Music Order Despatched 23447
>>>>>>>>>>
>>>>>>>>>> Hi. The guitar arrived ok, however one of the tiny screws on
>>>>>>>>>> the
>>>>>>>>>> bridge won't turn so i am getting a lot of fret buzz on the
>>>>>>>>>> top
>>>>>>>>>> E
>>>>>>>>>> string (thinnest) as i can't raise the bridge for this
>>>>>>>>>> string.
>>>>>>>>>>
>>>>>>>>>> All i need is a new part (not the whole bridge, jusy one of
>>>>>>>>>> the
>>>>>>>>>> six
>>>>>>>>>> string raising mechanisms)
>>>>>>>>>>
>>>>>>>>>> Many thanks for your help in this matter.
>>>>>>>>>>
>>>>>>>>>> Dave.
>>>>>>>>>>
>>>>>>>>>> Sent from Yahoo Mail on Android [1]
>>>>>>>>>>
>>>>>>>>>>> On Tue, 22 Dec 2020 at 12:24, sales@expressmusic.co.uk
>>>>>>>>>>> <sales@expressmusic.co.uk> wrote:
>>>>>>>>>>
>>>>>>>>>> Order Details
>>>>>>>>>>
>>>>>>>>>> Express Music
>>>>>>>>>> [Order Despatched]
>>>>>>>>>>
>>>>>>>>>> -------------------------
>>>>>>>>>>
>>>>>>>>>> Dear David Gardner,
>>>>>>>>>>
>>>>>>>>>> Your order was despatched on 22 December 2020 via TNT and
>>>>>>>>>> should
>>>>>>>>>> be
>>>>>>>>>> with you shortly.
>>>>>>>>>>
>>>>>>>>>> The Tracking Number is 126995015. Please click here [2] to
>>>>>>>>>> track.
>>>>>>>>>> Tracking may not start working for a few hours.
>>>>>>>>>>
>>>>>>>>>> Your order will be dispatched on 22/12 with 24hr Delivery
>>>>>>>>>> (working
>>>>>>>>>> days only, excludes weekends & bank holidays).
>>>>>>>>>>
>>>>>>>>>> To track your delivery, please visit
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> https://www.tnt.com/express/en_gc/site/shipping-tools/track.html
>>>>>>>>>> [1]
>>>>>>>>>> [1]
>>>>>>>>>> [1]
>>>>>>>>>> [1]
>>>>>>>>>>
>>>>>>>>>> To see our terms and conditions then please follow the link
>>>>>>>>>> below:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> http://www.expressmusic.co.uk/products.asp?page=termsconditions
>>>>>>>>>> [2]
>>>>>>>>>> [2]
>>>>>>>>>> [2]
>>>>>>>>>> [2]
>>>>>>>>>>
>>>>>>>>>> Please note: A signature will be required upon delivery.
>>>>>>>>>>
>>>>>>>>>> If you have any queries please email us on
>>>>>>>>>> sales@expressmusic.co.uk
>>>>>>>>>> quoting the order reference.
>>>>>>>>>>
>>>>>>>>>> We very much appreciate your custom and hope you are pleased
>>>>>>>>>> with
>>>>>>>>>> our products.
>>>>>>>>>>
>>>>>>>>>> Kindest regards,
>>>>>>>>>>
>>>>>>>>>> Express Music
>>>>>>>>>>
>>>>>>>>>> -------------------------
>>>>>>>>>>
>>>>>>>>>> T: 02476 635 766
>>>>>>>>>> E: sales@expressmusic.co.uk
>>>>>>>>>> W: https://www.expressmusic.co.uk [3][3][3][3][3]
>>>>>>>>>> EXPRESS MUSIC COVENTRY, 196-204 Binley Road, Coventry, West
>>>>>>>>>> Midlands, CV3 1HG, United Kingdom
>>>>>>>>>>
>>>>>>>>>> VAT REG NO: GB 837 2933 06
>>>>>>>>>>
>>>>>>>>>> DELIVERY ADDRESS
>>>>>>>>>> BILLING ADDRESS
>>>>>>>>>>
>>>>>>>>>> David Gardner
>>>>>>>>>> 6 Pochard Close
>>>>>>>>>> Clayton Heights
>>>>>>>>>> Bradford
>>>>>>>>>> West Yorks
>>>>>>>>>> BD6 3XY
>>>>>>>>>> UK Mainland
>>>>>>>>>>
>>>>>>>>>> David Gardner
>>>>>>>>>> 6 Pochard Close
>>>>>>>>>> Clayton Heights
>>>>>>>>>> Bradford
>>>>>>>>>> West Yorks
>>>>>>>>>> BD6 3XY
>>>>>>>>>> UK Mainland
>>>>>>>>>>
>>>>>>>>>> ORDER/INVOICE NO:
>>>>>>>>>> 23447
>>>>>>>>>>
>>>>>>>>>> ACCOUNT ID:
>>>>>>>>>> 20638
>>>>>>>>>>
>>>>>>>>>> ORDER DATE:
>>>>>>>>>> 22/12/2020 08:27
>>>>>>>>>>
>>>>>>>>>> PAYMENT METHOD:
>>>>>>>>>> SAGE PAY
>>>>>>>>>>
>>>>>>>>>> ORDER STATUS:
>>>>>>>>>> DESPATCHED
>>>>>>>>>>
>>>>>>>>>> PAYMENT REFERENCE:
>>>>>>>>>> {063B8687-D7F0-29E9-5783-674726D9B0A0}
>>>>>>>>>>
>>>>>>>>>> TELEPHONE:
>>>>>>>>>> 07592386489
>>>>>>>>>>
>>>>>>>>>> EMAIL:
>>>>>>>>>> davegardner116@yahoo.co.uk
>>>>>>>>>>
>>>>>>>>>> QTY
>>>>>>>>>> CODE
>>>>>>>>>> PRODUCT NAME
>>>>>>>>>> PRICE
>>>>>>>>>> TOTAL
>>>>>>>>>>
>>>>>>>>>> 1
>>>>>>>>>> 257428 [4]
>>>>>>>>>> Squier Bullet Mustang HH - Imperial Blue [4]
>>>>>>>>>> £119.00
>>>>>>>>>> £119.00
>>>>>>>>>>
>>>>>>>>>> Subtotal
>>>>>>>>>> £119.00
>>>>>>>>>>
>>>>>>>>>> Delivery
>>>>>>>>>> £0.00
>>>>>>>>>>
>>>>>>>>>> VAT Included
>>>>>>>>>> £19.83
>>>>>>>>>>
>>>>>>>>>> Grand Total
>>>>>>>>>> £119.00
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Links:
>>>>>>>>> ------
>>>>>>>>> [1]
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> https://go.onelink.me/107872968?pid=InProduct&c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers_wl=ym_sub1=Internal_sub2=Global_YGrowth_sub3=EmailSignature
>>>>>>>>> [4]
>>>>>>>>> [4]
>>>>>>>>> [4]
>>>>>>>>> [4]
>>>>>>>>> [2]
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> http://www.tnt.com/webtracker/tracking.do?navigation=1&searchType=CON&respLang=en&respCountry=GENERIC&genericSiteIdent=.&cons=126995015
>>>>>>>>> [5]
>>>>>>>>> [5]
>>>>>>>>> [5]
>>>>>>>>> [5]
>>>>>>>>
>>>>>>>>> [3] https://www.expressmusic.co.uk [3][3][3][3]
>>>>>>>>> [4] https://www.expressmusic.co.uk/products.asp?code=257428
>>>>>>>>> [6][6]
>>>>>>>>> [6][6]
>>>>>>>
>>>>>>>
>>>>>>> Links:
>>>>>>> ------
>>>>>>> [1]
>>>>>>>
>>>>>>> https://www.tnt.com/express/en_gc/site/shipping-tools/track.html
>>>>>>> [1]
>>>>>>> [1][1]
>>>>>>> [2]
>>>>>>> http://www.expressmusic.co.uk/products.asp?page=termsconditions
>>>>>>> [2][2]
>>>>>>> [2]
>>>>>>> [3] https://www.expressmusic.co.uk [3][3][3]
>>>>>>> [4]
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> https://go.onelink.me/107872968?pid=InProduct&c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers_wl=ym_sub1=Internal_sub2=Global_YGrowth_sub3=EmailSignature
>>>>>>> [4]
>>>>>>> [7]
>>>>>>> [4]
>>>>>>
>>>>>>> [5]
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> http://www.tnt.com/webtracker/tracking.do?navigation=1&searchType=CON&respLang=en&respCountry=GENERIC&genericSiteIdent=.&cons=126995015
>>>>>>> [5]
>>>>>>> [5]
>>>>
>>>>>>> [5]
>>>>>>> [6] https://www.expressmusic.co.uk/products.asp?code=257428 [6]
>>>>>>> [6][6]
>>>>>
>>>>>
>>>>> Links:
>>>>> ------
>>>>> [1]
>>>>> https://www.tnt.com/express/en_gc/site/shipping-tools/track.html
>>>>> [1][1]
>>>>> [2]
>>>>> http://www.expressmusic.co.uk/products.asp?page=termsconditions [2]
>>>>> [2]
>>>>> [3] https://www.expressmusic.co.uk [3][3]
>>>>> [4]
>>>>>
>>>>>
>>>>>
>>>>> https://go.onelink.me/107872968?pid=InProduct&c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers_wl=ym_sub1=Internal_sub2=Global_YGrowth_sub3=EmailSignature
>>>>> [7]
>>>>> [7]
>>>>> [5]
>>>>>
>>>>>
>>>>>
>>>>> http://www.tnt.com/webtracker/tracking.do?navigation=1&searchType=CON&respLang=en&respCountry=GENERIC&genericSiteIdent=.&cons=126995015
>>>>> [5]
>>
>>>>> [5]
>>>>> [6] https://www.expressmusic.co.uk/products.asp?code=257428
>>>>> [6][6]
>>>
>>>
>>> Links:
>>> ------
>>> [1]
>>> https://www.tnt.com/express/en_gc/site/shipping-tools/track.html [1]
>>> [2] http://www.expressmusic.co.uk/products.asp?page=termsconditions
>>> [2]
>>> [3] https://www.expressmusic.co.uk [3]
>>> [4]
>>>
>>>
>>> https://go.onelink.me/107872968?pid=InProduct&c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers_wl=ym_sub1=Internal_sub2=Global_YGrowth_sub3=EmailSignature
>>> [4]
>>> [5]
>>>
>>>
>>> http://www.tnt.com/webtracker/tracking.do?navigation=1&searchType=CON&respLang=en&respCountry=GENERIC&genericSiteIdent=.&cons=126995015
>>> [5]
>>> [6] https://www.expressmusic.co.uk/products.asp?code=257428 [6]
>>> [7]
>>>
>>>
>>> https://go.onelink.me/107872968?pid=InProduct&c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&af_wl=ym&af_sub1=Internal&af_sub2=Global_YGrowth&af_sub3=EmailSignature
>>> [7]
>
>
> Links:
> ------
> [1] https://www.tnt.com/express/en_gc/site/shipping-tools/track.html
> [2] http://www.expressmusic.co.uk/products.asp?page=termsconditions
> [3] https://www.expressmusic.co.uk
> [4]
>
> https://go.onelink.me/107872968?pid=InProduct&c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers_wl=ym_sub1=Internal_sub2=Global_YGrowth_sub3=EmailSignature
> [5]
>
> http://www.tnt.com/webtracker/tracking.do?navigation=1&searchType=CON&respLang=en&respCountry=GENERIC&genericSiteIdent=.&cons=126995015
> [6] https://www.expressmusic.co.uk/products.asp?code=257428
> [7]
>
> https://go.onelink.me/107872968?pid=InProduct&c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&af_wl=ym&af_sub1=Internal&af_sub2=Global_YGrowth&af_sub3=EmailSignature