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Date: Wed, 10 Apr 2024 15:46:30 +0100
From: sales@expressmusic.co.uk
To: Jordan Jaber <jordanjaber2793@gmail.com>
Subject: Re: Express Music Order Confirmation 26706
In-Reply-To: <CALhJ4cgyxnbKp2yj-j5avrYpDCMEjHgzfnae7v45bz+Nkr0_Fg@mail.gmail.com>
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 <484080250487353192096d92aff58284@expressmusic.co.uk>
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Thanks for letting me know
I ll be in touch later in the week
Phil
:)

On 2024-04-10 15:45, Jordan Jaber wrote:
> Hi Phil,
> 
> Just to let you know that I have now arranged Parcelforce (24) to
> collect it from me tomorrow and should hopefully deliver it to you on
> Friday.
> 
> Tracking number: PFW8603171
> 
> Kind regards,
> Jordan
> 
> On Tue, 9 Apr 2024, 13:03 , <sales@expressmusic.co.uk> wrote:
> 
>> No problem, I ll keep an eye out for it and will of course process
>> the
>> refund as soon as its back here and checked over
>> 
>> Nearest bass we have in stock in jazz is...
>> 
>> 
> https://www.expressmusic.co.uk/products.asp?code=336499&name=fender-american-vintage-ii-1966-jazz-bass-3-color-sunburst-rosewood
>> 
>> Phil
>> :)
>> 
>> On 2024-04-09 11:29, Jordan Jaber wrote:
>>> Hi Phil,
>>> 
>>> Thanks for getting back to me. Nothing wrong with the bass, I was
>>> really impressed by the condition and quality. I just don't like
>> the
>>> wide neck. I think I would be better off with a Jazz bass.
>>> 
>>> Thanks for the offer for collection. I think I will arrange
>>> parcelforce to collect and deliver back to you.
>>> 
>>> Kind regards,
>>> Jordan
>>> 
>>> On Tue, 9 Apr 2024, 11:14 , <sales@expressmusic.co.uk> wrote:
>>> 
>>>> Hi Jordan
>>>> 
>>>> Apologies for the delay in my reply as we are closed Sundays and
>>>> Mondays
>>>> 
>>>> Sorry to hear your not getting on with the bass, anything
>> particular
>>>> ?
>>>> 
>>>> Please ship back to us to our address below
>>>> 
>>>> Express Music
>>>> B2 & B3 Quarry Park
>>>> Old Milverton Lane
>>>> Leamington Spa
>>>> CV32 6RW
>>>> 
>>>> Or we can arrange a collection if you prefer, collection cost is
>>>> £40
>>>> 
>>>> https://www.expressmusic.co.uk/products.asp?page=customerinfo
>>>> 
>>>> Regards
>>>> Phil
>>>> 
>>>> Or we can arrange a collection
>>>> On 2024-04-07 13:39, Jordan Jaber wrote:
>>>>> Dear Express Music,
>>>>> 
>>>>> Unfortunately, I would like to return this order. Please could
>> you
>>>>> advise on your returns process? Apologies for any inconvenience
>>>>> caused.
>>>>> 
>>>>> Kind regards,
>>>>> Jordan
>>>>> 
>>>>> On Tue, 2 Apr 2024, 11:20 , <sales@expressmusic.co.uk> wrote:
>>>>> 
>>>>>> Express Music
>>>>>> [Order Confirmation]
>>>>>> 
>>>>>> -------------------------
>>>>>> 
>>>>>> Delivery Address
>>>>>> Billing Address
>>>>>> 
>>>>>> Jordan Jaber
>>>>>> 15 Colney Lane
>>>>>> Norwich
>>>>>> NR4 7RE
>>>>>> UK Mainland
>>>>>> 
>>>>>> Jordan Jaber
>>>>>> 15 Colney Lane
>>>>>> Norwich
>>>>>> NR4 7RE
>>>>>> UK Mainland
>>>>>> 
>>>>>> Order/Invoice No:
>>>>>> 26706
>>>>>> 
>>>>>> Account ID:
>>>>>> 23068
>>>>>> 
>>>>>> Order Date:
>>>>>> 02/04/2024 11:18
>>>>>> 
>>>>>> Payment Method:
>>>>>> SAGE PAY
>>>>>> 
>>>>>> Order Status:
>>>>>> PAYMENT RECEIVED
>>>>>> 
>>>>>> Payment Reference:
>>>>>> {21B73896-57A4-EE89-8709-B0CEA878F5D8}
>>>>>> 
>>>>>> Phone:
>>>>>> 07928459242
>>>>>> 
>>>>>> Email:
>>>>>> jordanjaber2793@gmail.com
>>>>>> 
>>>>>> Qty
>>>>>> Code
>>>>>> Product Name
>>>>>> Price
>>>>>> Total
>>>>>> 
>>>>>> 1
>>>>>> 348881 [1]
>>>>>> Pre Owned Fender 2014 American Vintage '63 Precision Bass - 3
>>>>>> Color Sunburst, Rosewood Inc. Case [1]
>>>>>> £1,549.00
>>>>>> £1,549.00
>>>>>> 
>>>>>> Subtotal
>>>>>> £1,549.00
>>>>>> 
>>>>>> Delivery
>>>>>> £0.00
>>>>>> 
>>>>>> VAT Included
>>>>>> £258.17
>>>>>> 
>>>>>> Grand Total
>>>>>> £1,549.00
>>>>>> 
>>>>>> Dear Jordan Jaber,
>>>>>> 
>>>>>> Thank you for ordering from Express Music. This email is to
>>>> confirm
>>>>>> that your order has been received and we will dispatch the
>> goods
>>>> as
>>>>>> soon as possible.
>>>>>> 
>>>>>> If you have any queries please email us on
>>>> sales@expressmusic.co.uk
>>>>>> quoting the order reference.
>>>>>> 
>>>>>> We very much appreciate your custom and hope you are pleased
>> with
>>>>>> our products.
>>>>>> 
>>>>>> Kindest regards,
>>>>>> 
>>>>>> Express Music
>>>>>> 
>>>>>> -------------------------
>>>>>> 
>>>>>> T: 01926 808982
>>>>>> E: sales@expressmusic.co.uk
>>>>>> W: https://www.expressmusic.co.uk
>>>>>> Express Music, B2 & B3 Quarry Park, Old Milverton Lane,
>>>> Leamington
>>>>>> Spa, Warwickshire, CV32 6RW, United Kingdom
>>>>>> VAT Reg No: GB 837 2933 06
>>>>> 
>>>>> 
>>>>> Links:
>>>>> ------
>>>>> [1] https://www.expressmusic.co.uk/products.asp?code=348881