MIME-Version: 1.0
Date: Sat, 04 May 2024 16:52:22 +0100
From: sales@expressmusic.co.uk
To: Susana Raya <Susana.Raya@taylorguitars.com>
Subject: Re: [EXTERNAL] Fwd: Repair quotes ST#120210 ST#120209
In-Reply-To: <29fc4fe5cab67ebe176d2a71848b0d2e@expressmusic.co.uk>
References: <11893BA5-89BA-44F9-BF5B-728764C5EC0A@taylorguitars.com>
 <DM6PR03MB5050DC9E2856899E26F816D4F9342@DM6PR03MB5050.namprd03.prod.outlook.com>
 <2A26759D-E708-4A98-9175-3EBC369E2764@taylorguitars.com>
 <4c80bd2f9bd9202124661dbf39ee5b0a@expressmusic.co.uk>
 <134c2c65671e887e60bdcd7274bc1f46@expressmusic.co.uk>
 <E8B06B0A-6564-4353-9AE3-58EBEB752BEC@taylorguitars.com>
 <DM6PR03MB5050FAB965E78D33439E85CEF9052@DM6PR03MB5050.namprd03.prod.outlook.com>
 <71766cb88b1fae68b464a99fec22bf52@expressmusic.co.uk>
 <DM6PR03MB5050EF258566C4E5C3E17A52F9042@DM6PR03MB5050.namprd03.prod.outlook.com>
 <29fc4fe5cab67ebe176d2a71848b0d2e@expressmusic.co.uk>
Message-ID: <0a53aba737e5c6111bae99fc5fedb169@expressmusic.co.uk>
X-Sender: sales@expressmusic.co.uk
Content-Type: text/plain; charset=UTF-8;
 format=flowed
Content-Transfer-Encoding: 8bit

Hi
Thanks for arranging the two repairs the other week, both have now been 
returned to us
I have a customer after a battery/jack socket for this Gc8 s/n 
1103101081
Can you let me know price and availability ?
Phil
Express Music

On 2024-04-12 13:29, sales@expressmusic.co.uk wrote:
> Thanks
> All boxed up and labels attached ....
> Phil
> :)
> 
> 
> 
> On 2024-04-12 09:14, Susana Raya wrote:
>> Hi Phil,
>> Thank you. Our references for these services are:
>> ST#120209  414ce Rs/n 1202283049
>> ST#120210  324ce s/n 1201173124
>> 
>> Please find attached the shipping labels and documents that need to
>> accompany the guitars
>> 
>> TNT will collect the guitar on Tuesday from your store.
>> 
>> Let me know if you need any further assistance.
>> Susana Raya
>> Customer Service Representative
>> Maroastraat 113
>> 1060 LG Amsterdam, The Netherlands
>> +31 20 667 60 30
>> taylorguitars.com
>> 
>> 
>> 
>> 
>> -----Original Message-----
>> From: sales@expressmusic.co.uk <sales@expressmusic.co.uk>
>> Sent: Thursday, 11 April 2024 14:37
>> To: Susana Raya <Susana.Raya@taylorguitars.com>
>> Subject: Re: [EXTERNAL] Fwd: Repair quotes
>> 
>> CAUTION: This email originated from outside of the organization.
>> Exercise caution when opening attachments or clicking links.
>> 
>> 
>> Hi
>> Both are store owned stock guitars
>> Phil
>> 
>> On 2024-04-11 13:28, Susana Raya wrote:
>>> Hi Phil,
>>> 
>>> Sure thing.
>>> Please, could you indicate if these are stock store guitars, or do
>>> they belong to a customer?
>>> Once I have this information, I'll schedule a collection from the
>>> store.
>>> 
>>> Thanks,
>>> 
>>> Susana Raya
>>> Customer Service Representative
>>> Maroastraat 113
>>> 1060 LG Amsterdam, The Netherlands
>>> +31 20 667 60 30
>>> taylorguitars.com
>>> 
>>> CONFIDENTIALITY NOTICE: This e-mail and any accompanying documents
>>> contain confidential information intended for a specific individual
>>> and purpose. If you are not the intended recipient, you are hereby
>>> notified that any disclosure, copying or distribution, or the taking
>>> of any action based on the contents of this information, is strictly
>>> prohibited.  If you have received this transmission in error, please
>>> delete it.  Thank you.
>>> 
>>> 
>>> -----Original Message-----
>>> From: Simon Blundell <Simon.Blundell@taylorguitars.com>
>>> Sent: Thursday, 11 April 2024 13:14
>>> To: sales@expressmusic.co.uk; Susana Raya
>>> <Susana.Raya@taylorguitars.com>
>>> Subject: Re: [EXTERNAL] Fwd: Repair quotes
>>> 
>>> Hi Phil,
>>> 
>>> I’ve added inSusana who can arrange.
>>> 
>>> Thanks.
>>> 
>>> Simon Blundell
>>> Taylor Guitars
>>> 
>>> Sent from my iPhone
>>> 
>>>> On 11 Apr 2024, at 12:11, sales@expressmusic.co.uk wrote:
>>>> 
>>>> CAUTION: This email originated from outside of the organization.
>>>> Exercise caution when opening attachments or clicking links.
>>>> 
>>>> 
>>>> Hi Simon
>>>> 
>>>> Can we go ahead with the two repairs quoted below
>>>> 
>>>> 414ce R. Spot finish to side. s/n 1202283049
>>>> 
>>>> 324ce dent to neck behind nut. s/n 1201173124
>>>> 
>>>> All boxed up and ready to go
>>>> 
>>>> Phil
>>>> :)
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> -------- Original Message --------
>>>> Subject: Fwd: Repair quotes
>>>> Date: 2024-03-28 15:06
>>>> From: hello@expressmusic.co.uk
>>>> To: Sales <sales@expressmusic.co.uk>
>>>> 
>>>> -------- Original Message --------
>>>> Subject: Fwd: Repair quotes
>>>> Date: 2024-03-28 15:04
>>>> From: Simon Blundell <Simon.Blundell@taylorguitars.com>
>>>> To: Express Music <hello@expressmusic.co.uk>
>>>> 
>>>> 
>>>> Simon Blundell
>>>> Taylor Guitars
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>> Begin forwarded message:
>>>> 
>>>>> From: Susana Raya <Susana.Raya@taylorguitars.com>
>>>>> Date: 27 March 2024 at 14:50:49 GMT
>>>>> To: Simon Blundell <Simon.Blundell@taylorguitars.com>
>>>>> Cc: Michel Gambini <Michel.Gambini@taylorguitars.com>
>>>>> Subject: RE: Repair quotes
>>>> 
>>>>> 
>>>>> 
>>>>> Hi Simon,
>>>>> 
>>>>> Every guitar would be around £81.82 plus shipping (£30.00).
>>>>> 
>>>>> Thanks,
>>>>> 
>>>>> Susana Raya
>>>>> 
>>>>> Customer Service Representative
>>>>> 
>>>>> Maroastraat 113
>>>>> 
>>>>> 1060 LG Amsterdam, The Netherlands
>>>>> 
>>>>> +31 20 667 60 30
>>>>> 
>>>>> taylorguitars.com [1]
>>>>> 
>>>>> From: Simon Blundell <Simon.Blundell@taylorguitars.com>
>>>>> Sent: Wednesday, 27 March 2024 15:13
>>>>> To: Michel Gambini <Michel.Gambini@taylorguitars.com>; Susana Raya
>>>>> <Susana.Raya@taylorguitars.com>
>>>>> Subject: Repair quotes
>>>>> 
>>>>> Hi Michel, Susana,
>>>>> 
>>>>> Would it be possible to get a quote to repair the damage on the 2
>>>>> guitars attached please?
>>>>> 
>>>>> 414ce R. Spot finish to side.
>>>>> 
>>>>> 324ce dent to neck behind nut.
>>>>> 
>>>>> Simon Blundell
>>>>> 
>>>>> Taylor Guitars
>>>>> 
>>>>> Sent from my iPhone
>>>> 
>>>> 
>>>> Links:
>>>> ------
>>>> [1] http://www.taylorguitars.com/
>>>>