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Date: Fri, 14 Aug 2020 16:37:33 +0100
From: sales@expressmusic.co.uk
To: Tony Pleasance <tony.pleasance@icloud.com>
Subject: Re: Guitar set up
In-Reply-To: <9DF71342-F5A1-4151-902F-BBE8BC6187EB@icloud.com>
References: <0b991448317b7719e72747604828ccf3@expressmusic.co.uk>
 <9DF71342-F5A1-4151-902F-BBE8BC6187EB@icloud.com>
Message-ID: <e7f493106dba91da11ab4c8362dccf2b@expressmusic.co.uk>
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Thanks for the email
Glad she approved of your case choice
:)


On 2020-08-13 17:32, Tony Pleasance wrote:
> Hi Phil,
> Just wanted to say thanks again to you. What a pleasure it was to
> talk guitars & have a browse, and my daughter is absolutely blown 
> away
> by the improvements you’ve made to her guitar, plus loves the vintage
> case, so thanks so much mate, really grateful.
> Cheers,
>
> Kindest regards,
>
> Tony
> 🍂🙂🍃
>
> On 11 Aug 2020, at 13:17, sales@expressmusic.co.uk wrote:
>
> See you then
>
>> On 2020-08-11 13:05, Tony Pleasance wrote:
>> Great, thanks Phil 3pm is brilliant.
>>
>> Whist I’m there I’m see if you’ve any hard cases that might fit it,
>> and whether, later in the year I might be able to get a brass nut 
>> and
>> bridge fitted to my semi-acoustic bass.
>>
>> Cheers,
>> Tony
>> 🍂🙂🍃
>>
>> On 11 Aug 2020, at 13:01, sales@expressmusic.co.uk wrote:
>>
>> I ll book you in a thursday 3pm
>>
>> Any problems let me know
>>
>>>> On 2020-08-11 12:46, Tony Pleasance wrote:
>>> Cheers Phil,
>>> Thursday mid-afternoon would be brilliant for me.
>>>
>>> Tony
>>> 🍂🙂🍃
>>>
>>>> On 11 Aug 2020, at 12:25, sales@expressmusic.co.uk wrote:
>>>
>>> Thursday , Friday & Saturday are free any time after 1pm so just 
>>> let
>>> me know whats best for you & I will book you in
>>> Phil
>>>
>>>>> On 2020-08-11 12:10, Tony Pleasance wrote:
>>>> Hi Phil,
>>>> Ah that sounds great - I’ve tried lowering the height of the 
>>>> bridge
>>>> and the nut on one of mine in the past and it took me hours - so 
>>>> I’m
>>>> very grateful you’re able to help do that to my daughter’s.
>>>>
>>>> I’ll aim to pop in later this week. Is there a best time of day 
>>>> for you there?
>>>>
>>>> Many thanks for getting back to me.
>>>>
>>>> Tony
>>>> 🍂🙂🍃
>>>>
>>>>> On 11 Aug 2020, at 12:01, sales@expressmusic.co.uk wrote:
>>>>
>>>> Hi
>>>> Normally its not something too complex
>>>> Best thing to do is let me know when would suit to pop in with it 
>>>> &
>>>> we can carry out the repairs while your here
>>>> Cost of the strings ranges from £7.99 - £17.99 sounds like you
>>>> shouldn't need any other parts
>>>> Assuming its 30 minutes labour we charge £20
>>>> We are in store Tuesday - Saturday 11am - 5pm
>>>> Phil
>>>>
>>>>
>>>>>> On 2020-08-09 13:04, Tony Pleasance wrote:
>>>>> Hi,
>>>>> I hope you are well.
>>>>>
>>>>> I wonder if you might be able to help with something please?
>>>>>
>>>>> My daughter has a lovely semi-acoustic guitar she got from 
>>>>> yourselves
>>>>> years ago, & its great. But at the time we bought it, we didn’t 
>>>>> make
>>>>> use of an option to get it set up optimally. It’s action is a bit 
>>>>> high
>>>>> and she’s struggling a little with bar chords because of that.
>>>>>
>>>>> I thought it might be nice to get it’s action lowered for her as 
>>>>> part
>>>>> of her birthday present, and wondered how much it might cost?
>>>>>
>>>>> Be really grateful if you can help.
>>>>>
>>>>> Kindest regards,
>>>>>
>>>>> Tony Pleasance.
>>>>> 🍂🙂🍃