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From: Support <returns@prsguitarseurope.com>
Reply-To: Support <returns@prsguitarseurope.com>
To: "sales@expressmusic.co.uk" <sales@expressmusic.co.uk>
Message-ID: <ZGZ91N73521_664611b45e588_3b3a8420109a6_sprut@zendesk.com>
In-Reply-To: <AM7PR10MB3175A87382FA717B8F77C94FC4192@AM7PR10MB3175.EURPRD10.PROD.OUTLOOK.COM>
References: <ZGZ91N73521@zendesk.com>
<ZGZ91N73521_663341ff94bd1_463ad417718f_sprut@zendesk.com>
<DU0PR10MB589925876F8B8193FE226124A1192@DU0PR10MB5899.EURPRD10.PROD.OUTLOOK.COM>
<9f2dee44e4a66757e8bb702fb45ddeb1@expressmusic.co.uk>
<AM7PR10MB3175A87382FA717B8F77C94FC4192@AM7PR10MB3175.EURPRD10.PROD.OUTLOOK.COM>
<6967589f5c9cda493229c6a208759c7d@expressmusic.co.uk>
Subject: Request #54498: How would you rate the support you received?
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##- Please type your reply above this line -##
Hello sales@expressmusic.co.uk,
We'd love to hear what you think of our customer service. Please take a m=
oment to answer one simple question by clicking either link below:
How would you rate the support you received?
You can copy the following URL into your browser to rate:
https://support.prsguitarseurope.com/requests/54498/satisfaction/new/fM=
bHjPcAeWc3Ql0BzwRVjHUDb?locale=3D1
Here's a reminder of what this request was about:
----------------------------------------------
Jacob Wix, May 15, 2024, 09:40 EDT
## CREDIT NOTE
Hello there,
**ORIGINAL INVOICE NO. 1068790**
#### MODEL/SERIAL NO. S2073391
**CREDIT NO. 15530**
####
#### !PLEASE FIND YOUR CREDIT NOTE ATTACHED BELOW MY SIGNATURE!
Thank you for supporting PRS Guitars.
Regards,
JACOB WIX
SERVICE AND SALES SUPPORT
PRS GUITARS EUROPE
UNIT D1 BUTTON END INDUSTRIAL ESTATE
HARSTON, CAMBRIDGE
CB22 7GX
TEL:01223 874301
Attachment(s):
PRS Guitars International Limited - Credit Note No. 15530.pdf - https://s=
upport.prsguitarseurope.com/attachments/token/S4Ru9kR7xUHfsHq9YYrEu5jii/?=
name=3DPRS+Guitars+International+Limited+-+Credit+Note+No.+15530.pdf
----------------------------------------------
Jacob Wix, May 2, 2024, 08:49 EDT
Hi Phil,
A collection has been arranged for 'S2073391'
UPS COLLECTION TRACKING NO. 1Z456W1E9972112266
ZD#54498 - PLEASE WRITE THIS CLEARLY ON THE OUTSIDE OF THE BOX.
YOUR UPS DRIVE WILL SUPPLY YOU WITH A LABEL.
Regards,
JACOB WIX
SERVICE AND SALES SUPPORT
PRS GUITARS EUROPE
UNIT D1 BUTTON END INDUSTRIAL ESTATE
HARSTON, CAMBRIDGE
CB22 7GX
TEL:01223 874301
----------------------------------------------
sales@expressmusic.co.uk, May 2, 2024, 08:31 EDT
Hi
S/n S2073391
Guitar was ordered at a different trade price
All boxed up and ready to go
Phil
:)
----------------------------------------------
Jacob Wix, May 2, 2024, 03:34 EDT
Hi Phil,
I'm sorry to hear that you're having an issue with your PRS Guitar!
My name is **Jacob** and I'm here to help in any way I can.
Please provide me with the guitars **SERIAL NUMBER** and a **DESCRIPTION*=
* of the issue you are experiencing.
Once received, I will be able to work out the best way to get this issue =
resolved to your satisfaction.
Thank you for supporting PRS Guitars.
Regards,
JACOB WIX
SERVICE AND SALES SUPPORT
PRS GUITARS EUROPE
UNIT D1 BUTTON END INDUSTRIAL ESTATE
HARSTON, CAMBRIDGE
CB22 7GX
TEL:01223 874301
----------------------------------------------
Jez Ayscough, May 1, 2024, 11:52 EDT
Hi Jake,
Just spoke to Phil at Express. Please can you arrange an ra and collectio=
n for the guitar in the attachment. Once returned please can you credit a=
nd let me know when shes back and I will use for another backorder.
Thank you
jez
-----Original Message-----
From: sales@expressmusic.co.uk <sales@expressmusic.co.uk> =
Sent: Wednesday, May 1, 2024 12:52 PM
To: Jez Ayscough <jayscough@prsguitarseurope.com>
Subject: Fwd: PRS Guitars International Limited - Invoice No. 1068790
Hi Jez
Just had an invoice from the office Inv 1068790
S2 CU24 KW - Black Amber THIN USA P/UPS & ELE
Checking I ve got the right model, is it the same as this on the link ?
https://www.guitarguitar.co.uk/product/230110398601025--prs-s2-10th-anniv=
ersary-custom-24-black-amber?gad_source=3D1&gclid=3DCj0KCQjw0MexBhD3ARIsA=
EI3WHK2J1u1S9im2bacQSCK9AvpbQJk4hwCdE0HZC-M5cGz3v27cMizYd0aAkCREALw_wcB
Phil
:)
-------- Original Message --------
Subject: PRS Guitars International Limited - Invoice No. 1068790
Date: 2024-05-01 09:06
From: PRS - Accounts <accounts@prsguitarseurope.com>
To: "sales@expressmusic.co.uk" <sales@expressmusic.co.uk>
Hi
Please find attached the latest invoice for Express Music.
Do not hesitate to contact me if you require any further assistance.
Kind regards
Debbie Parry
Credit Controller
PRS Guitars (Europe) Ltd
D1 Button End Industrial Estate
Harston
Cambridge
CB22 7GX
+44 1223 874301
accounts@prsguitarseurope.com
Your report is attached in PDF format.
To load the report, you will need the free Adobe(R) Acrobat(R) reader, av=
ailable to download at http://www.adobe.com/
PRS Guitars International Limited - Invoice No. 1068790.pdf
Attachment(s):
PRS Guitars International Limited - Invoice No. 1068790.pdf - https://sup=
port.prsguitarseurope.com/attachments/token/Fe6i21Qi8qAFBg9qPvgv9v0mU/?na=
me=3DPRS+Guitars+International+Limited+-+Invoice+No.+1068790.pdf
--------------------------------
This email is a service from PRS Guitars Europe.
[ZGZ91N-73521]=
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<div style=3D"padding: 10px; line-height: 1.5; font-family: 'Lucida Gra=
nde',Verdana,Arial,sans-serif; font-size: 12px; color:#444444;">##- Pleas=
e type your reply above this line -##
<p dir=3D"ltr">Hello sales@expressmusic.co.uk,</p><p dir=3D"ltr">We'd=
love to hear what you think of our customer service. Please take a momen=
t to answer one simple question by clicking either link below:</p><p dir=3D=
"ltr"></p><h3 style=3D"font-size: 1.1em; margin-top: 25px;">How would you=
rate the support you received?</h3><p dir=3D"ltr"><br> <a href=3D"https=
://support.prsguitarseurope.com/requests/54498/satisfaction/new/fMbHjPcAe=
Wc3Ql0BzwRVjHUDb?locale=3D1&intention=3D16" style=3D"font-size: 1em; =
font-family: Arial, Helvetica, sans-serif; color: #1f73b7">Good, I'm sati=
sfied</a><br></p><br><p style=3D"margin-bottom: 30px;" dir=3D"ltr"><br> =
<a href=3D"https://support.prsguitarseurope.com/requests/54498/satisfacti=
on/new/fMbHjPcAeWc3Ql0BzwRVjHUDb?locale=3D1&intention=3D4" style=3D"f=
ont-size: 1em; font-family: Arial, Helvetica, sans-serif; color: #1f73b7"=
>Bad, I'm unsatisfied</a><br></p><p dir=3D"ltr">Here's a reminder of what=
this request was about:</p><p dir=3D"ltr"></p><div style=3D"margin-top: =
25px" data-version=3D"2"><table class=3D"zd-liquid-comment" width=3D"100%=
" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentation">=
<tbody><tr> <td width=3D"100%" style=3D"padding: 15px 0; border-top:=
1px dotted #c5c5c5;"> <table width=3D"100%" cellpadding=3D"0" cells=
pacing=3D"0" border=3D"0" style=3D"table-layout:fixed;" role=3D"presentat=
ion"> <tbody><tr> <td valign=3D"top" style=3D=
"padding: 0 15px 0 15px; width: 40px;"> <img width=3D"40" he=
ight=3D"40" alt=3D"" style=3D"height: auto; line-height: 100%; outline: n=
one; text-decoration: none; -webkit-border-radius: 5px; -moz-border-radiu=
s: 5px; border-radius: 5px;" src=3D"https://prsguitars.zendesk.com/system=
/photos/24522393256731/pic.jpg"> </td> <td =
width=3D"100%" style=3D"padding: 0; margin: 0;" valign=3D"top"> =
<p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida S=
ans',Verdana,Tahoma,sans-serif; font-size: 15px; line-height: 18px; margi=
n-bottom: 0; margin-top: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr"> =
<strong>Jacob Wix</strong> (PR=
S Guitars Europe) </p> =
<p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida S=
ans',Verdana,Tahoma,sans-serif; font-size: 13px; line-height: 25px; margi=
n-bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr"> =
May 15, 2024, 09:40 EDT </p> =
<div class=3D"zd-comment" dir=3D"auto" style=3D"color: #2b2=
e2f; line-height: 22px; margin: 15px 0;"><h2 dir=3D"auto" style=3D"color:=
#333; font-weight: bold; text-transform: none; font-size: 20px; line-hei=
ght: 26px; margin: 5px 0 10px;"><u>CREDIT NOTE</u></h2> <br>Hello th=
ere,<br> <br><strong><u>ORIGINAL INVOICE NO. 1068790</u></strong><br=
><h4 dir=3D"auto" style=3D"color: #333; font-weight: bold; text-transform=
: none; font-size: 16px; line-height: 20px; margin: 5px 0;"><u>MODEL/SERI=
AL NO. S2073391</u></h4><strong><u>CREDIT NO. 15530</u></strong><br><h4 d=
ir=3D"auto" style=3D"color: #333; font-weight: bold; text-transform: none=
; font-size: 16px; line-height: 20px; margin: 5px 0;"> </h4><h4 dir=3D=
"auto" style=3D"color: #333; font-weight: bold; text-transform: none; fon=
t-size: 16px; line-height: 20px; margin: 5px 0;">!PLEASE FIND YOUR CREDIT=
NOTE ATTACHED BELOW MY SIGNATURE!</h4> <br>Thank you for supporting=
PRS Guitars.<br> <br>Regards,<br> <br><div class=3D"signature"=
><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px =
0;">JACOB WIX</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22p=
x; margin: 15px 0;">SERVICE AND SALES SUPPORT</p><p dir=3D"ltr" style=3D"=
color: #2b2e2f; line-height: 22px; margin: 15px 0;">PRS GUITARS EUROPE</p=
><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px =
0;">UNIT D1 BUTTON END INDUSTRIAL ESTATE</p><p dir=3D"ltr" style=3D"color=
: #2b2e2f; line-height: 22px; margin: 15px 0;">HARSTON, CAMBRIDGE</p><p d=
ir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">C=
B22 7GX</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; mar=
gin: 15px 0;">TEL:01223 874301</p></div></div><p dir=3D"ltr"> =
</p><p style=3D"line-height: 22px; font-family:'Lucida Grande=
','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; margin-t=
op: 15px; margin-bottom: 15px; font-size: 14px; color:#333333;" dir=3D"lt=
r"> Attachment(s)<br> <a href=3D=
"https://support.prsguitars.com/attachments/token/S4Ru9kR7xUHfsHq9YYrEu5j=
ii/?name=3DPRS+Guitars+International+Limited+-+Credit+Note+No.+15530.pdf"=
>PRS Guitars International Limited - Credit Note No. 15530.pdf</a><br> =
</p> </td> </tr> =
</tbody></table> </td> </tr></tbody></table><p dir=3D"ltr"></p><table=
class=3D"zd-liquid-comment" width=3D"100%" cellpadding=3D"0" cellspacing=
=3D"0" border=3D"0" role=3D"presentation"> <tbody><tr> <td width=3D"1=
00%" style=3D"padding: 15px 0; border-top: 1px dotted #c5c5c5;"> <ta=
ble width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" style=
=3D"table-layout:fixed;" role=3D"presentation"> <tbody><tr> =
<td valign=3D"top" style=3D"padding: 0 15px 0 15px; width:=
40px;"> <img width=3D"40" height=3D"40" alt=3D"" style=3D"h=
eight: auto; line-height: 100%; outline: none; text-decoration: none; -we=
bkit-border-radius: 5px; -moz-border-radius: 5px; border-radius: 5px;" sr=
c=3D"https://prsguitars.zendesk.com/system/photos/24522393256731/pic.jpg"=
> </td> <td width=3D"100%" style=3D"padding=
: 0; margin: 0;" valign=3D"top"> <p style=3D"font-family:'Luci=
da Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif;=
font-size: 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; pad=
ding: 0; color:#1b1d1e;" dir=3D"ltr"> =
<strong>Jacob Wix</strong> (PRS Guitars Europe) =
</p> <p style=3D"font-family:'Luci=
da Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif;=
font-size: 13px; line-height: 25px; margin-bottom: 15px; margin-top: 0; =
padding: 0; color:#bbbbbb;" dir=3D"ltr"> May 2, 2024, 08:49 =
EDT </p> <div class=3D"zd-c=
omment" dir=3D"auto" style=3D"color: #2b2e2f; line-height: 22px; margin: =
15px 0;">Hi Phil,<br> <br>A collection has been arranged for 'S20733=
91'<br> <br>UPS COLLECTION TRACKING NO. 1Z456W1E9972112266<br> =
<br>ZD#54498 - PLEASE WRITE THIS CLEARLY ON THE OUTSIDE OF THE BOX.<br>&n=
bsp;<br>YOUR UPS DRIVE WILL SUPPLY YOU WITH A LABEL.<br> <br>Regards=
,<br><div class=3D"signature"><p dir=3D"ltr" style=3D"color: #2b2e2f; lin=
e-height: 22px; margin: 15px 0;">JACOB WIX</p><p dir=3D"ltr" style=3D"col=
or: #2b2e2f; line-height: 22px; margin: 15px 0;">SERVICE AND SALES SUPPOR=
T</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 1=
5px 0;">PRS GUITARS EUROPE</p><p dir=3D"ltr" style=3D"color: #2b2e2f; lin=
e-height: 22px; margin: 15px 0;">UNIT D1 BUTTON END INDUSTRIAL ESTATE</p>=
<p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0=
;">HARSTON, CAMBRIDGE</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-hei=
ght: 22px; margin: 15px 0;">CB22 7GX</p><p dir=3D"ltr" style=3D"color: #2=
b2e2f; line-height: 22px; margin: 15px 0;">TEL:01223 874301</p></div></di=
v><p dir=3D"ltr"> </p></td> </tr> </tbod=
y></table> </td> </tr></tbody></table><p dir=3D"ltr"></p><table class=
=3D"zd-liquid-comment" width=3D"100%" cellpadding=3D"0" cellspacing=3D"0"=
border=3D"0" role=3D"presentation"> <tbody><tr> <td width=3D"100%" s=
tyle=3D"padding: 15px 0; border-top: 1px dotted #c5c5c5;"> <table wi=
dth=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"ta=
ble-layout:fixed;" role=3D"presentation"> <tbody><tr> =
<td valign=3D"top" style=3D"padding: 0 15px 0 15px; width: 40px;=
"> <img width=3D"40" height=3D"40" alt=3D"" style=3D"height:=
auto; line-height: 100%; outline: none; text-decoration: none; -webkit-b=
order-radius: 5px; -moz-border-radius: 5px; border-radius: 5px;" src=3D"h=
ttps://prsguitars.zendesk.com/images/2016/default-avatar-80.png"> =
</td> <td width=3D"100%" style=3D"padding: 0; marg=
in: 0;" valign=3D"top"> <p style=3D"font-family:'Lucida Grande=
','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-siz=
e: 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; padding: 0; =
color:#1b1d1e;" dir=3D"ltr"> <strong>sales@e=
xpressmusic.co.uk</strong> </p> <p st=
yle=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Ve=
rdana,Tahoma,sans-serif; font-size: 13px; line-height: 25px; margin-botto=
m: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr"> =
May 2, 2024, 08:31 EDT </p> =
<div class=3D"zd-comment" dir=3D"auto" style=3D"color: #2b2e2f; lin=
e-height: 22px; margin: 15px 0;"><p dir=3D"ltr" style=3D"color: #2b2e2f; =
line-height: 22px; margin: 15px 0;">Hi<br>S/n S2073391<br>Guitar was orde=
red at a different trade price<br>All boxed up and ready to go<br>Phil<br=
>:)</p></div> </td> </tr> </tbody></tabl=
e> </td> </tr></tbody></table><p dir=3D"ltr"></p><table class=3D"zd-l=
iquid-comment" width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D=
"0" role=3D"presentation"> <tbody><tr> <td width=3D"100%" style=3D"pa=
dding: 15px 0; border-top: 1px dotted #c5c5c5;"> <table width=3D"100=
%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"table-layout=
:fixed;" role=3D"presentation"> <tbody><tr> <=
td valign=3D"top" style=3D"padding: 0 15px 0 15px; width: 40px;"> =
<img width=3D"40" height=3D"40" alt=3D"" style=3D"height: auto; lin=
e-height: 100%; outline: none; text-decoration: none; -webkit-border-radi=
us: 5px; -moz-border-radius: 5px; border-radius: 5px;" src=3D"https://prs=
guitars.zendesk.com/system/photos/24522393256731/pic.jpg"> </t=
d> <td width=3D"100%" style=3D"padding: 0; margin: 0;"=
valign=3D"top"> <p style=3D"font-family:'Lucida Grande','Luci=
da Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 15px=
; line-height: 18px; margin-bottom: 0; margin-top: 0; padding: 0; color:#=
1b1d1e;" dir=3D"ltr"> <str=
ong>Jacob Wix</strong> (PRS Guitars Europe) =
</p> <p style=3D"font-family:'Lucida Grande','Luci=
da Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px=
; line-height: 25px; margin-bottom: 15px; margin-top: 0; padding: 0; colo=
r:#bbbbbb;" dir=3D"ltr"> May 2, 2024, 03:34 EDT <=
/p> <div class=3D"zd-comment" dir=3D"a=
uto" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Hi Phil=
,<br> <br>I'm sorry to hear that you're having an issue with your PR=
S Guitar!<br> <br>My name is <strong><u>Jacob</u></strong> and I'm h=
ere to help in any way I can.<br> <br>Please provide me with the gui=
tars <strong><u>SERIAL NUMBER</u></strong> and a <strong><u>DESCRIPTION</=
u></strong> of the issue you are experiencing. <br> <br>Once re=
ceived, I will be able to work out the best way to get this issue resolve=
d to your satisfaction.<br> <br>Thank you for supporting PRS Guitars=
.<br> <br>Regards,<br> <br><div class=3D"signature"><p dir=3D"l=
tr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">JACOB WI=
X</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 1=
5px 0;">SERVICE AND SALES SUPPORT</p><p dir=3D"ltr" style=3D"color: #2b2e=
2f; line-height: 22px; margin: 15px 0;">PRS GUITARS EUROPE</p><p dir=3D"l=
tr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">UNIT D1 =
BUTTON END INDUSTRIAL ESTATE</p><p dir=3D"ltr" style=3D"color: #2b2e2f; l=
ine-height: 22px; margin: 15px 0;">HARSTON, CAMBRIDGE</p><p dir=3D"ltr" s=
tyle=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">CB22 7GX</p><=
p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;=
">TEL:01223 874301</p></div></div><p dir=3D"ltr"> </=
p></td> </tr> </tbody></table> </td> </tr></tbody></table=
><p dir=3D"ltr"></p><table class=3D"zd-liquid-comment" width=3D"100%" cel=
lpadding=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentation"> <tb=
ody><tr> <td width=3D"100%" style=3D"padding: 15px 0; border-top: 1px =
dotted #c5c5c5;"> <table width=3D"100%" cellpadding=3D"0" cellspacin=
g=3D"0" border=3D"0" style=3D"table-layout:fixed;" role=3D"presentation">=
<tbody><tr> <td valign=3D"top" style=3D"padd=
ing: 0 15px 0 15px; width: 40px;"> <img width=3D"40" height=3D=
"40" alt=3D"" style=3D"height: auto; line-height: 100%; outline: none; te=
xt-decoration: none; -webkit-border-radius: 5px; -moz-border-radius: 5px;=
border-radius: 5px;" src=3D"https://prsguitars.zendesk.com/images/2016/d=
efault-avatar-80.png"> </td> <td width=3D"1=
00%" style=3D"padding: 0; margin: 0;" valign=3D"top"> <p style=
=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verda=
na,Tahoma,sans-serif; font-size: 15px; line-height: 18px; margin-bottom: =
0; margin-top: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr"> =
<strong>Jez Ayscough</strong> </p=
> <p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode=
','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-height: =
25px; margin-bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=
=3D"ltr"> May 1, 2024, 11:52 EDT </p> =
<div class=3D"zd-comment" dir=3D"auto" style=3D"c=
olor: #2b2e2f; line-height: 22px; margin: 15px 0;"><p dir=3D"ltr" style=3D=
"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Hi Jake,</p><p dir=3D=
"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Just s=
poke to Phil at Express. Please can you arrange an ra and collection for =
the guitar in the attachment. Once returned please can you credit and let=
me know when shes back and I will use for another backorder.</p><p dir=3D=
"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Thank =
you<br>jez</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; =
margin: 15px 0;">-----Original Message-----<br>From: <a href=3D"mailto:sa=
les@expressmusic.co.uk" rel=3D"noreferrer">sales@expressmusic.co.uk</a> &=
amp;lt;<a href=3D"mailto:sales@expressmusic.co.uk" rel=3D"noreferrer">sal=
es@expressmusic.co.uk</a>&gt; <br>Sent: Wednesday, May 1, 2024 12:52 =
PM<br>To: Jez Ayscough &lt;<a href=3D"mailto:jayscough@prsguitarseuro=
pe.com" rel=3D"noreferrer">jayscough@prsguitarseurope.com</a>&gt;<br>=
Subject: Fwd: PRS Guitars International Limited - Invoice No. 1068790</p>=
<p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0=
;">Hi Jez</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; m=
argin: 15px 0;">Just had an invoice from the office Inv 1068790</p><p dir=
=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">S2 =
CU24 KW - Black Amber THIN USA P/UPS & ELE</p><p dir=3D"ltr" style=3D=
"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Checking I ve got th=
e right model, is it the same as this on the link ?</p><p dir=3D"ltr" sty=
le=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;"><a href=3D"http=
s://www.guitarguitar.co.uk/product/230110398601025--prs-s2-10th-anniversa=
ry-custom-24-black-amber?gad_source=3D1&gclid=3DCj0KCQjw0MexBhD3ARIsA=
EI3WHK2J1u1S9im2bacQSCK9AvpbQJk4hwCdE0HZC-M5cGz3v27cMizYd0aAkCREALw_wcB" =
target=3D"_blank" rel=3D"nofollow noreferrer">https://www.guitarguitar.co=
.uk/product/230110398601025--prs-s2-10th-anniversary-custom-24-black-ambe=
r?gad_source=3D1&gclid=3DCj0KCQjw0MexBhD3ARIsAEI3WHK2J1u1S9im2bacQSCK=
9AvpbQJk4hwCdE0HZC-M5cGz3v27cMizYd0aAkCREALw_wcB</a></p><p dir=3D"ltr" st=
yle=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Phil<br>:)</p>=
<p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0=
;">-------- Original Message --------<br>Subject: PRS Guitars Internation=
al Limited - Invoice No. 1068790<br>Date: 2024-05-01 09:06<br> From: PRS =
- Accounts &lt;<a href=3D"mailto:accounts@prsguitarseurope.com" rel=3D=
"noreferrer">accounts@prsguitarseurope.com</a>&gt;<br>To: "<a href=3D=
"mailto:sales@expressmusic.co.uk" rel=3D"noreferrer">sales@expressmusic.c=
o.uk</a>" &lt;<a href=3D"mailto:sales@expressmusic.co.uk" rel=3D"nore=
ferrer">sales@expressmusic.co.uk</a>&gt;</p><p dir=3D"ltr" style=3D"c=
olor: #2b2e2f; line-height: 22px; margin: 15px 0;">Hi</p><p dir=3D"ltr" s=
tyle=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Please find a=
ttached the latest invoice for Express Music.</p><p dir=3D"ltr" style=3D"=
color: #2b2e2f; line-height: 22px; margin: 15px 0;">Do not hesitate to co=
ntact me if you require any further assistance.</p><p dir=3D"ltr" style=3D=
"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Kind regards</p><p d=
ir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">D=
ebbie Parry</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px;=
margin: 15px 0;">Credit Controller</p><p dir=3D"ltr" style=3D"color: #2b=
2e2f; line-height: 22px; margin: 15px 0;">PRS Guitars (Europe) Ltd</p><p =
dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">=
D1 Button End Industrial Estate</p><p dir=3D"ltr" style=3D"color: #2b2e2f=
; line-height: 22px; margin: 15px 0;">Harston</p><p dir=3D"ltr" style=3D"=
color: #2b2e2f; line-height: 22px; margin: 15px 0;">Cambridge</p><p dir=3D=
"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">CB22 7=
GX</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: =
15px 0;">+44 1223 874301</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-=
height: 22px; margin: 15px 0;"><a href=3D"mailto:accounts@prsguitarseurop=
e.com" rel=3D"noreferrer">accounts@prsguitarseurope.com</a></p><p dir=3D"=
ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Your re=
port is attached in PDF format.</p><p dir=3D"ltr" style=3D"color: #2b2e2f=
; line-height: 22px; margin: 15px 0;">To load the report, you will need t=
he free Adobe(R) Acrobat(R) reader, available to download at <a href=3D"h=
ttp://www.adobe.com/" target=3D"_blank" rel=3D"nofollow noreferrer">http:=
//www.adobe.com/</a><br>PRS Guitars International Limited - Invoice No. 1=
068790.pdf</p></div> <p style=3D"line-height: 22px=
; font-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana=
,Tahoma,sans-serif; margin-top: 15px; margin-bottom: 15px; font-size: 14p=
x; color:#333333;" dir=3D"ltr"> Attachment(s)<br> =
<a href=3D"https://support.prsguitars.com/attachments/=
token/Fe6i21Qi8qAFBg9qPvgv9v0mU/?name=3DPRS+Guitars+International+Limited=
+-+Invoice+No.+1068790.pdf">PRS Guitars International Limited - Invoice N=
o. 1068790.pdf</a><br> </p> =
</td> </tr> </tbody></table> </td> </tr></tbody></table>=
</div>
</div>
<div style=3D"padding: 10px; line-height: 1.5; font-family: 'Lucida Gra=
nde',Verdana,Arial,sans-serif; font-size: 12px; color: #aaaaaa; margin: 1=
0px 0 14px 0; padding-top: 10px; border-top: 1px solid #eeeeee;">
This email is a service from PRS Guitars Europe.
</div>
<span style=3D"color:#FFFFFF" aria-hidden=3D"true">[ZGZ91N-73521]</span>
</body></html>=
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