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Date: Tue, 09 Jul 2024 12:37:03 +0100
From: sales@expressmusic.co.uk
To: Michael Miller <mbmiller1@gmail.com>
Subject: Re: Express Music Order Despatched 26827
In-Reply-To: <CANP2hsK1owKrkRBCevZbNRKN=EprywmUJmCwwcGUng4MTfpQUQ@mail.gmail.com>
References: <553AE091F7DB4F64B5C071D073A20A3B@itpartnership.com>
<CANP2hsLJKDrc6979RsCYkNmUDdPxic-wL9+p_SsbN6pOvG5aCQ@mail.gmail.com>
<2b6a35e521ae325b76113b274153f0d0@expressmusic.co.uk>
<CANP2hs+fauNiLKnTLxXC0Z-4H7RbBZsaBXKsssBHMuAr+UBVcQ@mail.gmail.com>
<a8857f440dafa45cf7e0ff19b270031d@expressmusic.co.uk>
<CANP2hsK1owKrkRBCevZbNRKN=EprywmUJmCwwcGUng4MTfpQUQ@mail.gmail.com>
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Hi Michael
Just a quick email to let you know Fedex have got back to me
Our account has been credited and I believe they will contact you
directly to collect the duty
Any problems just let me know
Phil
:)
On 2024-06-12 15:10, Michael Miller wrote:
> I don’t know how to do that.
>
> Also, I went to the Fedex website link provided on the invoice, and I
> took a screenshot.
>
> I am not sure what is going on. In our original conversation I made
> it clear that I was looking for guidance since I had never made an
> international purchase before, and I had no idea how the shipping and
> customs would work.
>
> I understand that I have to pay what I owe, that is not in dispute.
>
> Please help me understand what is going on between you, Fedex, and the
> invoice.
>
> Why didn’t they charge me?
>
> Thanks
>
> On Wed, Jun 12, 2024 at 9:38 AM <sales@expressmusic.co.uk> wrote:
>
>> Hi
>>
>> As they have billed our account which they take payment by direct
>> debit
>> are you ok to transfer the payment to us ?
>>
>> Our bank details are :
>>
>> IBAN GB65 LOYD 3065 4935 1715 60
>> BIC LOYDGB21683
>>
>> EXPRESS MUSIC MLC LIMITED
>> LLOYDS BANK
>> SORT CODE 30 65 49
>> ACCOUNT 3517 1560
>>
>> Regards
>> Phil
>> :)
>>
>> On 2024-06-12 13:49, Michael Miller wrote:
>>> Fedex never sent me anything. Do I pay you or them?
>>>
>>> On Tue, Jun 11, 2024 at 6:47 AM <sales@expressmusic.co.uk> wrote:
>>>
>>>> Hi Michael
>>>> Thanks for the email
>>>> Great to hear the Atkin arrived safely
>>>> They are fantastic guitars
>>>> Strings are Elixir 12-53 from the factory
>>>> Have you already paid the duty on this to Fedex as we have
>> received
>>>> an
>>>> invoice for duty on this shipment ?
>>>> Phil
>>>>
>>>> On 2024-06-08 22:19, Michael Miller wrote:
>>>>> Thank you!
>>>>>
>>>>> Beautiful instrument! Amazing tone! Outstanding service on
>> your
>>>>> part!
>>>>>
>>>>> Do you know what strings are on the guitar?
>>>>>
>>>>> On Fri, May 31, 2024 at 10:47 AM <sales@expressmusic.co.uk>
>> wrote:
>>>>>
>>>>>> Express Music
>>>>>> [Order Despatched]
>>>>>>
>>>>>> -------------------------
>>>>>>
>>>>>> Dear Michael Miller,
>>>>>>
>>>>>> Your order was despatched on 31 May 2024 via Fedex and should
>> be
>>>>>> with you shortly.
>>>>>>
>>>>>> Fedex Tracking Reference
>>>>>> 776639215237
>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
> https://www.fedex.com/fedextrack/?trknbr=776639215237&trkqual=2460462000~776639215237~FX
>>>>>>
>>>>>> If you have any queries please email us on
>>>> sales@expressmusic.co.uk
>>>>>> quoting the order reference.
>>>>>>
>>>>>> We very much appreciate your custom and hope you are pleased
>> with
>>>>>> our products.
>>>>>>
>>>>>> Kindest regards,
>>>>>>
>>>>>> Express Music
>>>>>>
>>>>>> -------------------------
>>>>>>
>>>>>> T: 01926 808982
>>>>>> E: sales@expressmusic.co.uk
>>>>>> W: https://www.expressmusic.co.uk
>>>>>> Express Music, B2 & B3 Quarry Park, Old Milverton Lane,
>>>> Leamington
>>>>>> Spa, Warwickshire, CV32 6RW, United Kingdom [1]
>>>>>> VAT Reg No: GB 837 2933 06
>>>>>>
>>>>>> Delivery Address
>>>>>> Billing Address
>>>>>>
>>>>>> Michael Miller
>>>>>> 3200 Kensington Ave [1]
>>>>>> Apt 1A [1]
>>>>>> Philadelphia
>>>>>> Pa
>>>>>> 19134
>>>>>> United States
>>>>>>
>>>>>> Michael Miller
>>>>>> 3200 Kensington Ave [2]
>>>>>> Apt 1A [2]
>>>>>> Philadelphia [2]
>>>>>> Pa [2]
>>>>>> 19134 [2]
>>>>>> United States [2]
>>>>>>
>>>>>> Order/Invoice No:
>>>>>> 26827
>>>>>>
>>>>>> Account ID:
>>>>>> 23122
>>>>>>
>>>>>> Order Date:
>>>>>> 31/05/2024 14:00
>>>>>>
>>>>>> Payment Method:
>>>>>> TAKEPAYMENTS
>>>>>>
>>>>>> Order Status:
>>>>>> DESPATCHED
>>>>>>
>>>>>> Payment Reference:
>>>>>> 326736109
>>>>>>
>>>>>> Phone:
>>>>>> (267)625-3247
>>>>>>
>>>>>> Email:
>>>>>> mbmiller1@gmail.com
>>>>>>
>>>>>> Qty
>>>>>> Code
>>>>>> Product Name
>>>>>> Price
>>>>>> Total
>>>>>>
>>>>>> 1
>>>>>> 334013 [3]
>>>>>> Atkin J43 #2304 - Sunburst, Aged Nitro Inc. Case [3]
>>>>>> £2,662.50
>>>>>> £2,662.50
>>>>>>
>>>>>> Subtotal
>>>>>> £2,662.50
>>>>>>
>>>>>> Delivery
>>>>>> £195.00
>>>>>>
>>>>>> Grand Total
>>>>>> £2,857.50
>>>>>
>>>>>
>>>>> Links:
>>>>> ------
>>>>> [1]
>>>>>
>>>>
>>>
>>
> https://www.google.com/maps/search/3200+Kensington+Ave+Apt+1A?entry=gmail&source=g
>>>>> [2]
>>>>>
>>>>
>>>
>>
> https://www.google.com/maps/search/3200+Kensington+Ave+Apt+1A+Philadelphia+Pa+19134+United+States?entry=gmail&source=g
>>>>> [3] https://www.expressmusic.co.uk/products.asp?code=334013
>>>
>>>
>>> Links:
>>> ------
>>> [1]
>>>
>>
> https://www.google.com/maps/search/shire,+CV32+6RW,+United+Kingdom?entry=gmail&source=g