MIME-Version: 1.0
Date: Tue, 09 Apr 2024 11:14:06 +0100
From: sales@expressmusic.co.uk
To: Jordan Jaber <jordanjaber2793@gmail.com>
Subject: Re: Express Music Order Confirmation 26706
In-Reply-To: <CALhJ4cgmNuEk_Q40J5T4Urjq1qYzYBVBRb9Omn-Pmak+aP8BnA@mail.gmail.com>
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 <CALhJ4cgmNuEk_Q40J5T4Urjq1qYzYBVBRb9Omn-Pmak+aP8BnA@mail.gmail.com>
Message-ID: <30cde038b55c7d50ac8c16620c2974cb@expressmusic.co.uk>
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Hi Jordan

Apologies for the delay in my reply as we are closed Sundays and Mondays

Sorry to hear your not getting on with the bass, anything particular ?

Please ship back to us to our address below

Express Music
B2 & B3 Quarry Park
Old Milverton Lane
Leamington Spa
CV32 6RW

Or we can arrange a collection if you prefer, collection cost is £40

https://www.expressmusic.co.uk/products.asp?page=customerinfo

Regards
Phil




Or we can arrange a collection
On 2024-04-07 13:39, Jordan Jaber wrote:
> Dear Express Music,
> 
> Unfortunately, I would like to return this order. Please could you
> advise on your returns process? Apologies for any inconvenience
> caused.
> 
> Kind regards,
> Jordan
> 
> On Tue, 2 Apr 2024, 11:20 , <sales@expressmusic.co.uk> wrote:
> 
>> Express Music
>> [Order Confirmation]
>> 
>> -------------------------
>> 
>> Delivery Address
>> Billing Address
>> 
>> Jordan Jaber
>> 15 Colney Lane
>> Norwich
>> NR4 7RE
>> UK Mainland
>> 
>> Jordan Jaber
>> 15 Colney Lane
>> Norwich
>> NR4 7RE
>> UK Mainland
>> 
>> Order/Invoice No:
>> 26706
>> 
>> Account ID:
>> 23068
>> 
>> Order Date:
>> 02/04/2024 11:18
>> 
>> Payment Method:
>> SAGE PAY
>> 
>> Order Status:
>> PAYMENT RECEIVED
>> 
>> Payment Reference:
>> {21B73896-57A4-EE89-8709-B0CEA878F5D8}
>> 
>> Phone:
>> 07928459242
>> 
>> Email:
>> jordanjaber2793@gmail.com
>> 
>> Qty
>> Code
>> Product Name
>> Price
>> Total
>> 
>> 1
>> 348881 [1]
>> Pre Owned Fender 2014 American Vintage '63 Precision Bass - 3
>> Color Sunburst, Rosewood Inc. Case [1]
>> £1,549.00
>> £1,549.00
>> 
>> Subtotal
>> £1,549.00
>> 
>> Delivery
>> £0.00
>> 
>> VAT Included
>> £258.17
>> 
>> Grand Total
>> £1,549.00
>> 
>> Dear Jordan Jaber,
>> 
>> Thank you for ordering from Express Music. This email is to confirm
>> that your order has been received and we will dispatch the goods as
>> soon as possible.
>> 
>> If you have any queries please email us on sales@expressmusic.co.uk
>> quoting the order reference.
>> 
>> We very much appreciate your custom and hope you are pleased with
>> our products.
>> 
>> Kindest regards,
>> 
>> Express Music
>> 
>> -------------------------
>> 
>> T: 01926 808982
>> E: sales@expressmusic.co.uk
>> W: https://www.expressmusic.co.uk
>> Express Music, B2 & B3 Quarry Park, Old Milverton Lane, Leamington
>> Spa, Warwickshire, CV32 6RW, United Kingdom
>> VAT Reg No: GB 837 2933 06
> 
> 
> Links:
> ------
> [1] https://www.expressmusic.co.uk/products.asp?code=348881