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Date: Tue, 8 Aug 2023 01:59:04 -0600 (MDT)
From: "Lloyds Bank, Business & Commercial Banking"
<clientfeedback@surveys.lloydsbanking.com>
Sender: "Lloyds Bank, Business & Commercial Banking"
<clientfeedback@surveys.lloydsbanking.com>
Reply-To: "Lloyds Bank, Business & Commercial Banking"
<noreply@lloydsbanking.com>
To: Phil Graham Graham <sales@expressmusic.co.uk>
Message-ID: <1414468584.4076192.1691481544927@89489b67e7a2>
Subject: Reminder - Make your feedback count at Lloyds Bank Business Banking
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BUSINESS BANKING Help shape your future
<https://www.lloydsbank.com/business/home.asp?elqTrackId=3D74c546a428a34b52=
af36a3003fef42d0&elq=3Dc5f10401de8f407285a4b23e9fb9cfb0&elqaid=3D317&elqat=
=3D1&elqCampaignId=3D159>
Company Name: Express Music M.L.C. Ltd
Account Number: XXXX1560 Dear Mr Graham,
At Lloyds Bank, we want to be by your side and better understand your needs=
so
that we can help you achieve your business objectives and overcome your
challenges. We know that the current economic landscape is extremely
challenging given the impact of inflation, increased interest rates, and ri=
sing
cost of living pressures.
We would therefore like to invite you to share your feedback by taking part=
in
our survey below. Your views will help us shape our future products and
services to better meet your needs.
If you could spare 10 minutes to complete this survey, we would really
appreciate it.
< TAKE PART IN OUR SURVEY >
<https://lloydsbankinggroup.eu.qualtrics.com/jfe/form/SV_eaZpYCy6kgsmND0?Q_=
DL=3D8liecKBUAwxerfq_eaZpYCy6kgsmND0_CGC_nn14R4jdySEgfSx&Q_CHL=3Demail>
We=E2=80=99re mindful how valuable your time is and thank you in advance fo=
r your
participation.
To find out how your personal information is used by Lloyds Banking Group
Companies please visit -http://www.lloydsbank.com/business/privacy.asp
<https://eur02.safelinks.protection.outlook.com/?url=3Dhttp%3A%2F%2Fwww.llo=
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2ekwS235KwA4r8c5rV5iQtAIG9FdTfGMEISQTZLAJ8%3D&reserved=3D0>
Yours Sincerely,
Adam Rainey
Managing Director, Business Support
Lloyds Bank, Business & Commercial Banking Security Information
Please note that Lloyds Bank NEVER send emails that ask for confidential or
security information. We=E2=80=99ll never send you an email asking for your=
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for more details.
Please note that any data sent via e-mail is not secure and could be read b=
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others.
Our service promise
If you experience a problem, we will always try to resolve it as quickly as
possible. Please bring it to the attention of any member of staff. Our
complaints procedures are published atlloydsbank.com/business/contact-us.as=
p
<https://www.lloydsbank.com/business/contact-us.asp?elqTrackId=3D23cf16cd1d=
f74dd3b9edbc9bf6593448&elq=3Dc5f10401de8f407285a4b23e9fb9cfb0&elqaid=3D317&=
elqat=3D1&elqCampaignId=3D159>
If you have a hearing or speech impairment you can use Relay UK. More
information on the Relay UK Service can be found at:relayuk.bt.com/
<https://www.relayuk.bt.com/?elqTrackId=3Da9dfdf54517b42638e519e1ed88d41a6&=
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While all reasonable care has been taken to ensure that the information
provided is correct, no liability is accepted by Lloyds Bank for any loss o=
r
damage caused to any person relying on any statement or omission. This is f=
or
information only and should not be relied upon as offering advice for any s=
et
of circumstances. Specific advice should always be sought in each instance.
Eligible deposits with us are protected by the Financial Services
Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Servi=
ce
(FOS). Please note that due to FSCS and FOS eligibility criteria not all
business customers will be covered.
Calls may be monitored or recorded in case we need to check we have carried
out your instructions correctly and to help improve our quality of service.
We adhere to The Standards of Lending Practice which are monitored and
enforced by the LSB:www.lendingstandardsboard.org.uk
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Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN.
Registered in England and Wales no. 2065. Telephone: 0207 626 1500. Authori=
sed
by the Prudential Regulation Authority and regulated by the Financial Condu=
ct
Authority and the Prudential Regulation Authority under Registration Number
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c; font-family:arial,helvetica,sans-serif; font-size:14px; line-height:16px=
; text-decoration:none; padding-bottom: 10px;"><span style=3D"color:#000000=
;"><strong>Company Name: Express Music M.L.C. Ltd <br>
=09=09=09=09=09=09Account Number: XXXX1560</strong></span></td>
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text-decoration:none; padding-bottom: 20px;">Dear Mr Graham,<br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09<span style=3D"font-size:11pt"><span style=3D"line-height=
:15.0pt"><span style=3D"font-family:Calibri,sans-serif"><span style=3D"font=
-size:10.5pt"><span style=3D"font-family:"Arial",sans-serif"><spa=
n style=3D"color:#6b777c">At Lloyds Bank, we want to be by your side and be=
tter understand your needs so that we can help you achieve your business ob=
jectives and overcome your challenges. We know that the current economic la=
ndscape is extremely challenging given the impact of inflation, increased i=
nterest rates, and rising cost of living pressures. </span></span></span></=
span></span></span><br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09<span style=3D"font-size:11pt"><span style=3D"line-height=
:15.0pt"><span style=3D"font-family:Calibri,sans-serif"><span style=3D"font=
-size:10.5pt"><span style=3D"font-family:"Arial",sans-serif"><spa=
n style=3D"color:#6b777c">We would therefore like to invite you to share yo=
ur feedback by taking part in our survey below. Your views will help us sha=
pe our future products and services to better meet your needs.</span></span=
></span></span></span></span><br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09<span style=3D"font-size:11pt"><span style=3D"line-height=
:15.0pt"><span style=3D"font-family:Calibri,sans-serif"><span style=3D"font=
-size:10.5pt"><span style=3D"font-family:"Arial",sans-serif"><spa=
n style=3D"color:#6b777c">If you could spare 10 minutes to complete this su=
rvey, we would really appreciate it.</span></span></span></span></span></sp=
an><br>
=09=09=09=09=09=09 </td>
=09=09=09=09=09</tr>
=09=09=09=09=09<tr>
=09=09=09=09=09=09<td align=3D"left" style=3D"color:#007C43; font-family:ar=
ial,helvetica,sans-serif; font-size:14px; line-height:20px; text-decoration=
:none; padding:0 0 20px 0;"><!--// CTA START \\-->
=09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" s=
tyle=3D"background-color:#007c43">
=09=09=09=09=09=09=09<tbody>
=09=09=09=09=09=09=09=09<tr>
=09=09=09=09=09=09=09=09=09<td align=3D"center" style=3D"background-color: =
#007C43 ;"><a class=3D"f_LBJ" href=3D"https://lloydsbankinggroup.eu.qualtri=
cs.com/jfe/form/SV_eaZpYCy6kgsmND0?Q_DL=3D8liecKBUAwxerfq_eaZpYCy6kgsmND0_C=
GC_nn14R4jdySEgfSx&Q_CHL=3Demail" style=3D"border:1px solid #007C43; ba=
ckground-color:#007C43; color:#ffffff; display:block; font-family:Arial,hel=
vetica,sans-serif; font-size:15px; mso-line-height-rule:exactly; line-heigh=
t:24px; text-align:center; text-decoration:none; padding:9px 35px 9px 35px;=
mso-padding-alt:14px 30px 14px 30px;" target=3D"_blank" title=3D"Find out =
more"> < TAKE PART IN OUR SURVEY =
> </a></td>
=09=09=09=09=09=09=09=09</tr>
=09=09=09=09=09=09=09</tbody>
=09=09=09=09=09=09</table>
=09=09=09=09=09=09<!--// CTA END \\--></td>
=09=09=09=09=09</tr>
=09=09=09=09=09<tr>
=09=09=09=09=09=09<td align=3D"left" class=3D"f_LBJ" style=3D"color:#6b777c=
; font-family:arial,helvetica,sans-serif; font-size:14px; line-height:20px;=
text-decoration:none; padding-bottom: 20px;"><br>
=09=09=09=09=09=09<span style=3D"font-size:10.5pt"><span style=3D"font-fami=
ly:"Arial",sans-serif"><span style=3D"color:#6b777c">We=E2=80=99r=
e mindful how valuable your time is and thank you in advance for your parti=
cipation. <br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09To find out how your personal information is used by Lloy=
ds Banking Group Companies please visit - <a href=3D"https://eur02.safelink=
s.protection.outlook.com/?url=3Dhttp%3A%2F%2Fwww.lloydsbank.com%2Fbusiness%=
2Fprivacy.asp&data=3D05%7C01%7CRob.Anslow%40lloydsbanking.com%7Cdb687e5=
ce4c6433c253808db8eb79362%7C3ded2960214a46ff8cf4611f125e2398%7C0%7C0%7C6382=
60691325896938%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIi=
LCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=3DI2ekwS235KwA4r8c=
5rV5iQtAIG9FdTfGMEISQTZLAJ8%3D&reserved=3D0" style=3D"color:#0563c1; te=
xt-decoration:underline" target=3D"_blank">http://www.lloydsbank.com/busine=
ss/privacy.asp</a><br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09Yours Sincerely,</span></span></span><br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09<img height=3D"106" src=3D"https://lloydsbankinggroup.eu.=
qualtrics.com/CP/Graphic.php?IM=3DIM_BnpzBSaBEeNDEvM" style=3D"width: 100px=
; height: 106px;" width=3D"100"></td>
=09=09=09=09=09</tr>
=09=09=09=09=09<tr>
=09=09=09=09=09=09<td align=3D"left" class=3D"f_LBJ" style=3D"color:#6b777c=
; font-family:arial,helvetica,sans-serif; font-size:14px; line-height:18px;=
text-decoration:none;"><strong>Adam Rainey</strong><br>
=09=09=09=09=09=09Managing Director, Business Support<br>
=09=09=09=09=09=09Lloyds Bank, Business & Commercial Banking </td>
=09=09=09=09=09</tr>
=09=09=09=09</tbody>
=09=09=09</table>
=09=09=09</td>
=09=09</tr>
=09</tbody>
</table>
<!-- V SPACER 13 -->
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
height=3D"13" width=3D"100%">
=09<tbody>
=09=09<tr>
=09=09=09<td style=3D"height:1px; font-size:1px; line-height:1px; padding-t=
op:12px; box-sizing:content-box;"> </td>
=09=09</tr>
=09</tbody>
</table>
<!-- FOOTER TEXT -->
<table align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" cl=
ass=3D"m_w100pc" style=3D"margin:auto; background-color:#ffffff;" width=3D"=
600">
=09<tbody>
=09=09<tr>
=09=09=09<td align=3D"left" class=3D"m_p20">
=09=09=09<table align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=
=3D"0" class=3D"m_w100pc" width=3D"600">
=09=09=09=09<tbody>
=09=09=09=09=09<tr>
=09=09=09=09=09=09<td class=3D"m_p0 f_LBJ" style=3D"font-size:10px; line-he=
ight:13px; font-family:arial,helvetica,sans-serif; color:#323233; padding:3=
0px 20px 30px 20px;"><strong>Security Information</strong><br>
=09=09=09=09=09=09Please note that Lloyds Bank NEVER send emails that ask f=
or confidential or security information. We=E2=80=99ll never send you an em=
ail asking for your log on details, or direct you to a webpage that asks fo=
r this information. Visit our online <a href=3D"https://www.lloydsbank.com/=
business/retail-business/suspicious-emails-and-text.asp?elqTrackId=3Dd0422c=
c11a2848699d52b0b71a107d09&elq=3Dc5f10401de8f407285a4b23e9fb9cfb0&e=
lqaid=3D317&elqat=3D1&elqCampaignId=3D159" style=3D"text-decoration=
:none; color:#77BA00;" target=3D"_blank" title=3D"security pages">security =
pages</a> for more details.<br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09Please note that any data sent via e-mail is not secure a=
nd could be read by others.<br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09<strong>Our service promise</strong><br>
=09=09=09=09=09=09If you experience a problem, we will always try to resolv=
e it as quickly as possible. Please bring it to the attention of any member=
of staff. Our complaints procedures are published at <a href=3D"https://ww=
w.lloydsbank.com/business/contact-us.asp?elqTrackId=3D23cf16cd1df74dd3b9edb=
c9bf6593448&elq=3Dc5f10401de8f407285a4b23e9fb9cfb0&elqaid=3D317&=
;elqat=3D1&elqCampaignId=3D159" style=3D"text-decoration:none; color:#7=
7BA00;" target=3D"_blank" title=3D"commercialbanking.lloydsbank.com/contact=
-us/">lloydsbank.com/business/contact-us.asp</a><br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09If you have a hearing or speech impairment you can use Re=
lay UK. More information on the Relay UK Service can be found at: <a href=
=3D"https://www.relayuk.bt.com/?elqTrackId=3Da9dfdf54517b42638e519e1ed88d41=
a6&elq=3Dc5f10401de8f407285a4b23e9fb9cfb0&elqaid=3D317&elqat=3D=
1&elqCampaignId=3D159" style=3D"text-decoration:none; color:#77BA00;" t=
arget=3D"_blank" title=3D"relayuk.bt.com/">relayuk.bt.com/</a><br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09While all reasonable care has been taken to ensure that t=
he information provided is correct, no liability is accepted by Lloyds Bank=
for any loss or damage caused to any person relying on any statement or om=
ission. This is for information only and should not be relied upon as offer=
ing advice for any set of circumstances. Specific advice should always be s=
ought in each instance.<br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09Eligible deposits with us are protected by the Financial =
Services Compensation Scheme (FSCS). We are covered by the Financial Ombuds=
man Service (FOS). Please note that due to FSCS and FOS eligibility criteri=
a not all business customers will be covered.<br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09Calls may be monitored or recorded in case we need to che=
ck we have carried out your instructions correctly and to help improve our =
quality of service.<br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09We adhere to The Standards of Lending Practice which are =
monitored and enforced by the LSB: <a href=3D"https://www.lendingstandardsb=
oard.org.uk/?elqTrackId=3D131110dfaba5412c81bbec11976cffbb&elq=3Dc5f104=
01de8f407285a4b23e9fb9cfb0&elqaid=3D317&elqat=3D1&elqCampaignId=
=3D159" style=3D"text-decoration:none; color:#77BA00;" target=3D"_blank" ti=
tle=3D"lendingstandardsboard.org.uk">www.lendingstandardsboard.org.uk</a><b=
r>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09Lloyds Bank plc Registered Office: 25 Gresham Street, Lon=
don EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626=
1500. Authorised by the Prudential Regulation Authority and regulated by t=
he Financial Conduct Authority and the Prudential Regulation Authority unde=
r Registration Number 119278.<br>
=09=09=09=09=09=09<br>
=09=09=09=09=09=09If you wish to unsubscribe from our 2023 Client Feed=
back Programmes please <strong style=3D"color:#77BA00;; text-decoration:non=
e;"><a href=3D"https://lloydsbankinggroup.eu.qualtrics.com/CP/Register.php?=
OptOut=3Dtrue&RID=3DCGC_nn14R4jdySEgfSx&LID=3DUR_8DmbTcVhrD0iu3Q&am=
p;DID=3DEMD_WfXuJEhmkgLI2iZ&BT=3DbGxveWRzYmFua2luZ2dyb3Vw&_=3D1">cl=
ick here</a></strong>.</td>
=09=09=09=09=09</tr>
=09=09=09=09</tbody>
=09=09=09</table>
=09=09=09</td>
=09=09</tr>
=09</tbody>
</table>
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