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Date: Thu, 29 Feb 2024 14:49:55 +0000
From: hello@expressmusic.co.uk
To: Surinder Singh <surinder@itpartnership.com>
Subject: Re: email help
In-Reply-To: <05d601da6b1b$e16e1d30$a44a5790$@itpartnership.com>
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 <05d601da6b1b$e16e1d30$a44a5790$@itpartnership.com>
Message-ID: <83faf2aaf2a2702fe1d5d58db186cb86@expressmusic.co.uk>
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Thanks for your help, we will keep you updated.

Kind Regards,
Harriet

On 2024-02-29 14:30, Surinder Singh wrote:
> Hi Harriet,
> 
> I've just checked and can see that email from noreply@ups.com is being
> blocked. It's possibly due to a misconfiguration in UPS's mail 
> settings.
> Their emails are failing a digital signature verification check that's
> carried out by our mail server. I've added ups.com to a white list to 
> allow
> email through regardless of this check.
> 
> Please let me know if this makes any difference.
> 
> Kind regards,
> 
> Surinder
> 
> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: 29 February 2024 13:07
> To: Surinder Singh <surinder@itpartnership.com>
> Subject: email help
> 
> Hi Surinder,
> 
> We are expecting regular emails to come through to this inbox (hell@) 
> from
> the following email address: pkginfo@ups.com
> 
> Is there a way we can work out why we are not receiving them?
> 
> Many Thanks,
> Harriet
> 
> Kind Regards,
> Phil, Tim & Harriet
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> 01926 808982