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Date: Tue, 17 Mar 2020 16:57:15 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: RUK Spares CRM <Spares@roland.co.uk>
Subject: RE: TM-2 Screen CRM:006204210
In-Reply-To: <AM0PR04MB6836F9E9F65BA33DE5907DE585F60@AM0PR04MB6836.eurprd04.prod.outlook.com>
References: <AM0PR04MB6836F9E9F65BA33DE5907DE585F60@AM0PR04MB6836.eurprd04.prod.outlook.com>
Message-ID: <13d7a95dfbe65ffb19d2bf4dc6dbe906@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Brilliant

Thank you

Is it possible to get an idea of the timeframe for delivery to advise 
the customer?

---
Regards

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 17/03/2020 15:57, RUK Spares CRM wrote:
> Hi There,
>
>  Thanks for your email.
>
>  I've arranged for a replacement to be sent out to you on reference 
> SW578675.
>
>  Cheers,
>
>  Tom
>
>  Thomas Coucill
>  Engineering Coordinator
>  ROLAND (UK) LTD
>  Office: 01792 702701
>  Web: www.roland.com/uk/ [1]
>  Backstage [2]
>
>  [3] [4] [5] [6]
>
> Save trees, Think before you print.
>
>  Roland (UK) Limited Registered Office: Atlantic Close, Swansea, SA7 
> 9FJ
>  Registered in England and Wales No: 1216941
>
>  ------------------- Original Message -------------------
>  FROM: Express Music
>  RECEIVED: Tue Mar 17 2020 12:59:58 GMT+0000 (GMT Standard Time)
>  TO: Spares
>  SUBJECT: TM-2 Screen
>
> Hi,
>
>  The replacement screen sent out for the tm2 appears to have the 
> wrong
>  ribbon cable or it has been cut to short prior to delivery can we 
> get a
>  new one sent out asap as the customer needs this sorting quick time.
>
>  --
>  Regards
>
>  Express Music
>  196 - 204 Binley Road
>  Coventry
>  CV3 1HG
>
>
>
> Links:
> ------
> [1] http://www.roland.com/uk/
> [2] https://www.rolandeurope.com/en/backstage/
> [3] https://www.facebook.com/RolandUK
> [4] https://www.instagram.com/roland_uk/
> [5] https://www.youtube.com/user/rolandukltd
> [6] https://twitter.com/roland_uk/