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Date: Wed, 03 Mar 2021 11:54:41 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Damaged CD60S
In-Reply-To: <WV6W590Y28_603f781cf26ca_6cab05cc66314a_sprut@zendesk.com>
References: <WV6W590Y28@zendesk.com>
 <bdee3a9a794b7061dce369fd1848b2a5@expressmusic.co.uk>
 <WV6W590Y28_603f781cf26ca_6cab05cc66314a_sprut@zendesk.com>
Message-ID: <0204e0fc9bf9a8123514ebf7766ddeba@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Hi Richard,

Yes if you look at the image we sent over you can see the box in the 
background of the photo. It also has damage.

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 03/03/2021 11:50, Richard (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICHARD (Fender Musical Instruments)
>
>  Mar 3, 2021, 11:50 GMT
> Hi Tim, 
>
> Very sorry to see this. 
>
> Is there any damage to the packaging? 
>
> Best wishes, 
>
> Richard - Customer Service Advisor
>
>  COVENTRY
>
>  Mar 2, 2021, 16:25 GMT
> Hi,
>
>  We have a CD60S (S/N IPS201106906) which we've just unboxed looks 
> like
>  it was in transit.
>  Could we get a replacement please.
>  I've attached a picture.
>
>  Regards
>
>  Tim.
>  Express Music
>  196 - 204 Binley Road
>  Coventry
>  CV3 1HG
>
>  -------- Original Message --------
>  Subject:
>  Date: 02/03/2021 16:19
>  From: Tim Kelsall <jazz69t@icloud.com>
>  To: SHOP <coventry@expressmusic.co.uk>
>
>  Sent from my iPhone
>
> DISCLAIMER
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> action in relation of the contents of this information is strictly
> prohibited and may be unlawful.
>
>  Attachment(s)
>  IMG_0343.jpg [1]
>
> Your request (354922) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
> Fender Musical Instruments GBI - Leo House, Birches Industrial
> Estate, East Grinstead, West Sussex, RH19 1QZ
> Fender Europe ltd - Leo House, Birches Industrial Estate, East
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> Links:
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> [1]
> 
> https://fenderemea.zendesk.com/attachments/token/ArXTCECYkYGcBkwJNxUGhIVpQ/?name=IMG_0343.jpg
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