MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8;
 format=flowed
Content-Transfer-Encoding: 8bit
Date: Thu, 13 Feb 2020 12:18:47 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Andy Copping <andycopping1981@gmail.com>
Subject: Re: Fwd: Delivery order 22140
In-Reply-To: <CAGCsYv0nsRE-UdaHno-srHZ+VLy=Ndr9gBy-2-L4O+=OhwARQQ@mail.gmail.com>
References: <CAGCsYv1WZcMmq=knCccAR2KvjCyJum+f5XWLBOBNjzacC7GGYQ@mail.gmail.com>
 <CAGCsYv207H3us-J5mxpCOc-4jjt12h+s0ua6j8d6nrg9a_idhw@mail.gmail.com>
 <7c95830476774dbe6fc695436fa59a89@expressmusic.co.uk>
 <CAGCsYv0nsRE-UdaHno-srHZ+VLy=Ndr9gBy-2-L4O+=OhwARQQ@mail.gmail.com>
Message-ID: <da612b62bde70a485421e50461a03a15@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

OK I would suggest keeping on eye on the tracking number timeline as 
this is usually kept very up to date. As it stands it is still saying 
out for delivery today.

Did the message you received reference your tracking number? have you 
tried following the links on the original Email from us or UPS.

Are you able to forward the email you received so we can have a look 
for you?
---
Regards

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 13/02/2020 11:54, Andy Copping wrote:
> Hi
>
> Just an email saying temporarily delivery failure.
>
> It had a logo of a delivery van.
>
> Andy
>
> On Thu, 13 Feb 2020, 11:44 Express Music, 
> <coventry@expressmusic.co.uk> wrote:
>
>> Hi Andy,
>>
>> We've just tracked it using the UPS tracking number we've sent to 
>> you
>> and it currently says out for delivery today. Can we just double 
>> check
>> how you have found out about the delivery problem?
>>
>> Kind Regards,
>>
>> Express Music
>> 196 - 204 Binley Road
>> Coventry
>> CV3 1HG
>>
>> On 13/02/2020 11:32, Andy Copping wrote:
>> > Hi
>> >
>> > Had a message saying there was a delivery problem.
>> >
>> > What's happening?
>> >
>> > Will the guitar be delivered today?
>> >
>> > Or tomorrow now?
>> >
>> > Thanks
>> >
>> > Andy
>> >
>> > ---------- Forwarded message ---------
>> > From: ANDY COPPING <andycopping1981@gmail.com>
>> > Date: Thu, 13 Feb 2020, 11:30
>> > Subject: Delivery
>> > To: <coventry@expressmusicstore.co.uk>
>> >
>> > Hi
>> >
>> > I had a message saying there was a problem with the delivery.
>> >
>> > Just want to know what's going on?
>> >
>> > Will it be delivered today? Or tomorrow?
>> >
>> > Andy