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Date: Thu, 08 Oct 2020 10:58:18 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: <annwilliams1551@gmail.com>
Subject: Re: Express Music Enquiry - 4264
In-Reply-To: <C6E56DCE26A243B0B95034FC250CF94A@itpartnership.com>
References: <C6E56DCE26A243B0B95034FC250CF94A@itpartnership.com>
Message-ID: <7879edb75673e948c1f79d9e43f18005@expressmusic.co.uk>
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Hi Ann,

We can certainly do our best to get this sorted for you. In order for 
me to register the fault with Kawai UK support we will need to know the 
serial number of your piano. It is also very helpful if you have a copy 
of your receipt?

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 08/10/2020 10:06, annwilliams1551@gmail.com wrote:
> Name: Ann Williams
>
> Address: 155 Sir Henry Parkes Road
>
> Postcode: Cv56bl
>
> Telephone: 07914189205
>
> Email: annwilliams1551@gmail.com
>
> Enquiry: A key is sticking on my Kawai CA67 which I bought in 2017.
> The Kawai Warranty says 5 year guarantee. Could you let me know what 
> I
> need to do to get this looked at please. I may consider a trade in